Best Western Cooper's Mill Hotel

Reviewer: Not provided on Sun 19 Dec 2010 rated 10 out of 10.

Excellent hotel with friendly and courteous staff willing to go more than what is required to make the guest's stay an enjoyable and pleasant one. Very comfortable room and very well maintained.

Positives: Pleasant atmosphere, friendly staff. Great breakfast deal, comfortable room and extremely well maintained.

Negatives: Inform the guest the details of a free breakfast that is offered by the hotel.

Reviewer: Not provided on Sun 26 Jul 2009 rated 10 out of 10.

I was in the area for a family wedding, so there were lots of activities. I only slept and dressed in the room; however, there was a pool, hot tub and gym equipment, if I would have had time. The facility was very comfortable. The restaurant was not open as it is being refurbished. This was fine with me.

Positives: Room was very clean and comfortable, always well supplied.

Negatives: There was nothing I didn't like.

Reviewer: Not provided on Thu 23 Jul 2009 rated 1 out of 10.

The hotel has undergone a huge renovation since the big flood of Cedar Rapids in 2008. But there are some big problems. First and foremost, I proved to the manager that hotel staff had used my computer while I was out of my room. That is inexcusable. My room, as well as others in my group, rooms smelled horribly from curry, and they had not other rooms to move us to. I would never stay there again.

Positives: Very nice lobby, newly remodeled.

Negatives: Hotel staff used my computer! My room, and several others (was with a group) stunk of curry.

Reviewer: Not provided on Thu 23 Jul 2009 rated 10 out of 10.

Excellent hotel with prtty good location once you learn the local roads. Clean with a very friendly and helpfull staff.

Positives: Clean, nice, great staff!

Negatives: dirty spa pool

Reviewer: Not provided on Mon 09 Jun 2008 rated 1 out of 10.

I've never seen such rude customer service employees. The restaurant hostess was mean to the older couple in front of me and a real smart-alec to me. So bad that I didn't give them my business and I usually overlook things like that. Also their housekeeping was in the restaurant area and they were moving dirty water etc thru the entrance to the restaurant.

Positives: Ease of check in.

Negatives: Very rude restaurant employees, dirty pool, dirty bathroom, noisy dogs in rooms.

Reviewer: Not provided on Mon 02 Jun 2008 rated 10 out of 10.

It was a nice place in over all. The location was excellent where it was closer to the exit of I-380 freeway. My suggesting is that they need to a microwave in the hotel rooms and not charged to guests. Indeed, it will be more convenient to costumers.

Positives: They have bed office table, and chair in the room.

Negatives: They did not have a microwave in the room. When I asked the charged on me $8.85.

Reviewer: Not provided on Mon 02 Jun 2008 rated 10 out of 10.

My daughter and I had a great time in this hotel. We had everything we needed and the staff was helpful and nice. It was clean and neat. We would defiantly stay here again.

Positives: The staff was very friendly.

Negatives: The parking lot was not easy to get into.

Reviewer: Not provided on Wed 28 May 2008 rated 10 out of 10.

It was great. The hotel was easy to find, very clean and pleasantly designed, staff was friendly. Not upscale but very good standard accommodations. Pleasantly surprised and for the price, it was amazing!

Positives: It far exceeded my expectations. Clean, pleasant room and helpful staff.

Negatives: The restaurant waitress wasn't very friendly or helpful but the food was good.

Reviewer: Not provided on Wed 26 Mar 2008 rated 9 out of 10.

The hotel is very nice and comforting. I would refer friends and family there if they decided to travel to CR. The hotel staff is nice, but kind of nosey.

Positives: Pool and hot tub were very comforting.

Negatives: The fact they put me in a room next to 3 that were being renovated.

Reviewer: Not provided on Mon 21 Jan 2008 rated 8 out of 10.

Had stayed here several years ago and it was rather tired looking and noisy then. They have since remodeled and is very attractive (for a mid-price motel). Restaurant and lounge and room service were all excellent.

Positives: Good sound proofing.

Negatives: Heater in room a little problematic.

Reviewer: Not provided on Sat 29 Dec 2007 rated 9 out of 10.

Staff was nice.

Positives: Cleanliness.

Negatives: Exercise equipment didn't work.

Reviewer: Not provided on Sun 04 Nov 2007 rated 9 out of 10.

Was great to have airport pick up, right in the center of town, great value-great price.

Positives: Airport pick-up.

Negatives: All good.

Reviewer: Not provided on Tue 25 Sep 2007 rated 8 out of 10.

Sorry, I had this hotel mixed up with one in Dubuque Galena.

Positives: Excellent breakfast provided in restaurant.

Negatives: Remodeling the front.

Reviewer: Not provided on Tue 14 Aug 2007 rated 2 out of 10.

Not a great hotel to stay in good for people passing through.

Positives: It was clean.

Negatives: Breakfast, staff.

Reviewer: Not provided on Wed 21 Mar 2007 rated 8 out of 10.

This was an attractive, basic hotel with all the amenities wanted by most travelers needing a clean and comfortable place to stay.

Positives: Very clean and nice despite construction.

Negatives: Hallways being renovated.

Reviewer: Not provided on Tue 13 Mar 2007 rated 5 out of 10.

I would not recommend this hotel to anyone, and I'm not sure I'd stay again. It was okay as I was traveling through town.

Positives: The location.

Negatives: They were renovating and my room smelled like feet.

Reviewer: Not provided on Mon 12 Feb 2007 rated 5 out of 10.

It's nothing special.

Positives: Good internet connection, rooms had good lighting.

Negatives: Hotel looked like a college dorm, in a dull, industrial neighborhood by a freeway.

Reviewer: Not provided on Thu 25 Jan 2007 rated 7 out of 10.

I was overall pleased with this motel. Although there were a few disappointments. The closet in the room was full of many things when we got there. Like a full length mirror and a few odds and ends that didn't need to be there. Otherwise satisfied.

Positives: Staff friendly, very attentive.

Negatives: Housekeeping comes too early.

Reviewer: Not provided on Tue 21 Nov 2006 rated 8 out of 10.

Located off downtown cedar rapids a little hard to get to but not a big problem rooms are basic, with two sinks which is nice and in-room coffee. Bed was not very comfortable. New pool and hot tub were first rate.

Positives: Great new pool and hot tub.

Negatives: Old very hard mattress.