Best Western Longbranch Hotel & Convention Center

Reviewer: Not provided on Mon 22 Aug 2011 rated 5 out of 10.

Hotel was Ok, however well below expectations for a 3 star property. Rooms were clean but was expecting "more" based on the rating. If you're looking for a 2 star property - this place is great.

Positives: Rooms were very quiet.

Negatives: Property was very dated - remodeling should have happened 10 years ago.

Reviewer: Not provided on Tue 08 Mar 2011 rated 9 out of 10.

Our room was clean and comfortable. Good continental breakfast. Though we did not have time to use the pool or gym they both looked very nice.

Positives: Very comfortable bed. Lots of dining and shopping nearby.

Negatives: Heat/air unit noisy.

Reviewer: Not provided on Thu 24 Feb 2011 rated 8 out of 10.

Was disappointed that when making the reservation I had asked for a king bed and when checking in it was a double that was reserved.

Positives: Good location of town.

Negatives: Long walk to the breakfast area.

Reviewer: Not provided on Thu 06 Jan 2011 rated 8 out of 10.

The hotel was quiet and the bed was very comfortable. We appreciated the warm cozy feel of the room.

Positives: Hotel was clean and very efficient.

Negatives: The bathroom was small.

Reviewer: Not provided on Thu 09 Dec 2010 rated 6 out of 10.

Was an old Best Western. The rooms were updated and nice, just the walls in the rooms were the old textured walls with glossier paint. Definitely not a 3 star hotel. Lot of smokers there. Always people smoking outside by the main entry. Have to walk through a smoke cloud to get in.

Positives: Free WiFi and coin laundry, free breakfast bar. Cereal and pastries.

Negatives: Was an old Best Western. Not a 3 star hotel.

Reviewer: Not provided on Thu 07 Oct 2010 rated 9 out of 10.

Overall our stay was very nice with the exception of the last 20 minutes at the pool. We like the convenience of the microwave and refrigerator in our room. With a young son, that helped to have his comforts from home available.

Positives: Our room was arranged very well. I like the convenience of the microwave and refrigerator in our room.

Negatives: At the pool a group of unsupervised young teenagers (maybe) came in. They broke every rule setup by the hotel.

Reviewer: Not provided on Sun 03 Oct 2010 rated 8 out of 10.

Stayed here again after a month and a half away. They seem to have solved their odor problems so no it is a normal clean comfortable hotel. No complaints. The room had a frig. Basic clean and comfortable.

Positives: They've cleaned up their act.

Negatives: Nada. An OK hotel.

Reviewer: Not provided on Sun 12 Sep 2010 rated 9 out of 10.

We were welcomed with a smile at the front desk. The ladies were very helpful. The rooms were very clean.

Positives: Close to a lot of places.

Negatives: Nothing.

Reviewer: Not provided on Thu 24 Jun 2010 rated 8 out of 10.

The room was clean and service was great. The available amenities were excellent.

Positives: The Kitty's Saloon was a great value and fun!

Negatives: They need black out curtains that are longer than the window.

Reviewer: Not provided on Tue 02 Mar 2010 rated 9 out of 10.

The hotel was better than expected! The beds were comfortable

Positives: Great exercise room!

Negatives: Long cold walks to get to pool or exercise.

Reviewer: Not provided on Wed 20 Jan 2010 rated 5 out of 10.

I believe that this was a very nice hotel in the 70's. It doesn't seem that any renovations have been made since. The pool was cloudy (you could not see the bottom and it wasn't very deep). The entire hotel had a very horrible odor. The room smelled so badly that we could not sleep.

Positives: Check out.

Negatives: There was a terrible odor throughout the entire hotel and it was very dated.

Reviewer: Not provided on Mon 18 Jan 2010 rated 8 out of 10.

The layout of this hotel is very odd. Reading the history of the property, it turns out buildings were added on at different times and it doesn't quite have a flow of a newer hotel. The lobby entrance is more on the side of the building, and the front facade is a bit confusing. To get to the gym, you have to walk across the 4th floor walkway which is pretty cold in the winter.

Positives: They have a gym "attached" to the hotel.

Negatives: Not easy to find or get to.

Reviewer: Not provided on Sat 01 Nov 2008 rated 1 out of 10.

These people are not worth doing business with. The hotel itself is very nice, but the owners are crooks. I have been charged for kicking a hole in a bathtub. The first I heard of this was the day after I checked out. I received a message on my answering machine threatening to call the police. I told them there was no possible way to even kick a hole in a tub in that small bathroom, and things were left alone until the day after I complained to BW International about my treatment. Then my credit card was charged for the bathtub. So not only are they charging me for something I didn't do, they're doing it in retaliation for my complaining to management.

Positives: Clean.

Negatives: The owners are crooks.

Reviewer: Not provided on Mon 04 Aug 2008 rated 9 out of 10.

Clean and family friendly. A great stop over for a wearily family on the road across the country.

Positives: Clean and friendly - nice area.

Negatives: The lobby was not obvious from the main road.

Reviewer: Not provided on Thu 05 Jun 2008 rated 5 out of 10.

I will not be staying at this hotel in the future but I didn't feel it was customer friendly.

Positives: The gentleman that greeted us at check in was very friendly and knowledgeable.

Negatives: We were given a smoking room which felt dirty.

Reviewer: Not provided on Thu 24 Apr 2008 rated 7 out of 10.

Overall nice place, with the exception of the smoke smells in all public areas. Room was clean and comfortable. Overall, acceptable.

Positives: Comfortable beds.

Negatives: Very smoky public areas.

Reviewer: Not provided on Thu 10 Apr 2008 rated 8 out of 10.

I was pleased with the hotel and room.

Positives: The night manager was friendly and had a good sense of humor. They were efficient and clean.

Negatives: The distance between the room and the continental breakfast.

Reviewer: Not provided on Thu 03 Apr 2008 rated 9 out of 10.

Staff was all very friendly and courteous. Loved the room size and bathrooms. The visit was very good except for the distance we had to travel to and from Kirkwood.

Positives: Large rooms, internet, breakfast.

Negatives: Far away from Equestrian center.

Reviewer: Not provided on Wed 13 Feb 2008 rated 8 out of 10.

A very nice hotel that needs to be upgraded a bit. A single double bed in a room big enough for two queen size beds. Shower head needs to be replaced, very cheap.

Positives: Nice amenities, nice pool area.

Negatives: One bed and it was just a double, the shower head could be better.

Reviewer: Not provided on Mon 27 Aug 2007 rated 8 out of 10.

It was a good hotel made better by the people running it. I had a nice stay there.

Positives: Everyone was friendly, and helpful.

Negatives: Cant think of a thing.

Reviewer: Not provided on Sat 25 Aug 2007 rated 7 out of 10.

This hotel was nice- it was ok for business travelers- Id recommend bringing your own towels. The towels there were clean but they smelled of cigarette smoke.

Positives: The location was great. Near restaurants, shopping and business's that enhance my own (like Kinkos).

Negatives: It was clean but had that stale cigarette smoke smell in everything- including the towels.

Reviewer: Not provided on Tue 10 Jul 2007 rated 8 out of 10.

Great location, nice rooms, excellent breakfast. Convenient to good shopping and restaurants.

Positives: Excellent complimentary continental breakfast.

Negatives: Dirty pool, and generally worn out carpets.

Reviewer: Not provided on Tue 10 Jul 2007 rated 6 out of 10.

Took a very long time to check in because there was only 1 desk clerk and she had to stop and keep on answering the phone. Very small bathroom. Fortunately we were only in the room to sleep so it wasn't too uncomfortable.

Positives: Nice beds, clean room.

Negatives: Very small bathroom.

Reviewer: Not provided on Fri 11 May 2007 rated 6 out of 10.

Excellent location, good parking, great shopping and restaurants nearby. Happy to find free high speed internet. Very nice breakfast.

Positives: Good parking for my long trailer.

Negatives: Skywalk to pool smelled absolutely terrible.

Reviewer: Not provided on Fri 16 Mar 2007 rated 6 out of 10.

The cleaning staff was very poor, the hotel was noisy, the parking was sparse and the smell of fresh paint was overwhelming; the rooms were large and the free breakfast was good.

Positives: Large rooms, decent free breakfast.

Negatives: Poor cleaning.

Reviewer: Not provided on Tue 27 Feb 2007 rated 8 out of 10.

This hotel is very nice. The restaurant has nightly specials for three dollars. I liked that we could upgrade to a pool side room. The pool was closed from 6:00 - 7:00 p.m. And 9:00 - 10:00 am for water aerobics.

Positives: Breakfast, could upgrade to a pool room.

Negatives: Service at the restaurant was not good. Pool closed for water aerobics.

Reviewer: Not provided on Wed 17 Jan 2007 rated 8 out of 10.

Clean rooms with nice amenities. We only had one bed in our room, which made it quite spacious. Large bar size refrigerator in the room which was handy. Nice and clean. Worth the money.

Positives: Nice recreation area pool table, foods ball, etc.

Negatives: Pool and spa were being repaired while we were there.

Reviewer: Not provided on Sun 07 Jan 2007 rated 2 out of 10.

This hotel is in a good location, but in my opinion is not a 2 1/2 star hotel. It is not that nice. It is old, etc. In fact I find the Fairfield in cedar rapids nicer, which is rated a 2 star.

Positives: Location.

Negatives: Not that nice, definitely not 2 1/2 star in my opinion.