Quality Inn

Reviewer: Not provided on Wed 09 Sep 2009 rated 8 out of 10.

Nice, breakfast was okay. Shower water not hot enough for me, I heard others at the desk complaining about no hot water. Maybe you shouldn't expect too much for a two star<BR/>hotel though, but I do think hot water should be standard!

Positives: Pet friendly and completely fenced in except for the main driveway.

Negatives: No hot water!

Reviewer: Not provided on Tue 30 Jun 2009 rated 8 out of 10.

The room was large enough where I didn't feel crowded. The king size bed was comfortable, but the sofa bed was a little worn. The room was clean and pleasant. It was quiet except for an occasional airplane flying by. The breakfast was not the best, but enough. I would have preferred more brand names instead of food from companies I had never heard of. The fruit was over ripe and bruised, and the breakfast area was crowded. There were not enough tables.

Positives: The room was clean and comfortable.

Negatives: The breakfast area was very crowded and not enough tables. A little better choice of food such as name brands would be better.

Reviewer: Not provided on Mon 30 Jun 2008 rated 1 out of 10.

We will not go to a Quality Inn and suites again we got smoky, smelly rooms, no coffee or cups at breakfast, the food ran out before the breakfast time. This is our family's once a year vacation. We like having pleasant memories. I wonder what a plane ticket would be like! I'd guess

Positives: Nothing.

Negatives: Dirty, no coffee at breakfast, food out 45 min to end.

Reviewer: Not provided on Thu 03 Jan 2008 rated 8 out of 10.

A good place to stay, if you want to be on the west side of south bend. plenty of good places to eat near by. Downtown is only a couple of miles away. if we were to return, we would stay again.

Positives: A good location for where we wanted to be.

Negatives: Driveway had a great deal of ice on it & no salt put down.

Reviewer: Not provided on Wed 02 Jan 2008 rated 8 out of 10.

The hotel was as expected for a 2.5 star. The check-in staff was very polite and helpful. The staff that assisted following check-in would benefit from additional customer service training.

Positives: The hotel was clean.

Negatives: Some of the staff would benefit from additional training.

Reviewer: Not provided on Mon 01 Oct 2007 rated 8 out of 10.

It was nice. The rooms were pretty good sized. They had a nice TV with remote and a refrigerator. The continental breakfast was outstanding. About the only flaws I noticed were the location (not a bad part of town, but not the nicest--near the airport) and the spa which was not very deep and had very weak jets.

Positives: The continental breakfast was great--waffles, cereal, biscuits and gravy--to name a few of the items.

Negatives: The hot tub (spa) was shallow and the jets were weak.

Reviewer: Not provided on Thu 06 Sep 2007 rated 1 out of 10.

I can not say enough badly about this hotel. I have stayed in many hotels in south bend and this is by far the worst hotel in the area. The manager was as rude as possible and only seemed to care about how much money he could charge. The breakfast was a joke and the pool was closed when we checked in. Even though it was 90 degrees outside them only turn on the a/c when you go down and complain. Then it only worked for 8 hours at a time. Save yourself and go someplace else!

Positives: The room had a micro/fridge.

Negatives: The room was dirty, the a/c was not on, the staff was terrible and the price was raised for non-smoking.

Reviewer: Not provided on Mon 20 Aug 2007 rated 2 out of 10.

It does not meet my expectations of 2.5star hotel by any stretch of the imagination.

Positives: Nothing.

Negatives: Airport noise, cleanliness, odor, over-priced.

Reviewer: Not provided on Wed 25 Jul 2007 rated 9 out of 10.

This is a delightful, clean hotel with accommodating staff and is located near numerous restaurants and stores. I would highly recommend it to business travelers as well as families or seniors.

Positives: Nice, clean rooms, comfortable beds, convenient location, helpful employees.

Negatives: Not enough pillows on king bed and they were very soft.

Reviewer: Not provided on Wed 25 Apr 2007 rated 9 out of 10.

The hotel was met my expectations.

Positives: The hotel staff was great.

Negatives: Was put in a smoking room.

Reviewer: Not provided on Thu 19 Apr 2007 rated 7 out of 10.

Hotel is close to south bend's airport. Hotel paid for taxi from airport, but we tipped the driver. The cabbie complained about getting paid by the hotel, said the clerk sometimes refused to pay, so I went with him and she paid. In the morning I was told to "walk to the airport, it's not far." it was an unpleasant walk with no sidewalks most of the way. The hotel van, marked "shuttle" was parked near the front door. No driver I guess. The morning breakfast was space. No fruit at all. Cold cereal some various sweet rolls and bagel. I was embarrassed by the offering for a group of German guests whom I shared breakfast with during our stay. Room was ok, not great. Towel storage rack was about to fall off of the wall. Next time I will stay somewhere else.

Positives: Close to south bend airport.

Negatives: No airport shuttle service.

Reviewer: Not provided on Sun 25 Mar 2007 rated 10 out of 10.

Although I was only there one night the people at the front desk were very accommodating and helpful. I was given respect and that was much appreciated.

Positives: Gave good directions and understood circumstances.

Negatives: The hours of the pool and recreation rooms.

Reviewer: Not provided on Mon 19 Mar 2007 rated 2 out of 10.

Close the airport, but not in a desirable neighborhood. Was not very clean. Had a funny smell. The staff was complacent and inhospitable as if they were selling tickets on the subway. There were always people yelling in the halls, even at 2am, which were by no means sound proof. There were not enough electrical outlets for the wall lights and to charge my laptop and cell phone. In short, I had a bad experience and will not stay at this hotel again. I don't recommend it for business, and certainly not for family travel.

Positives: The only advantage was that it was close to the airport.

Negatives: Staff seemed unhelpful and complacent. Neighborhood was bad, the staff did nothing was done about the fighting and partying that was going on at 2am.

Reviewer: Not provided on Wed 10 Jan 2007 rated 6 out of 10.

It was a decent value, but not great. The area of town was very shady.

Positives: Queen beds.

Negatives: The first room's bed was wet.