Residence Inn

Reviewer: Not provided on Mon 08 Aug 2011 rated 10 out of 10.

The staff was very friendly and gave great recommends and directions around the city. The room was outstanding with all the amenities including a gas fireplace. Our room had the most comfortable bed I've ever had the privilege of sleeping on. The breakfast buffet and service provided were the highest quality we've ever experienced in our travel experience.

Positives: It was fantastically comfortable. Had a great night of sleep.

Negatives: AC unable to deal adequately with the extreme humidity.

Reviewer: Not provided on Sun 17 Jul 2011 rated 10 out of 10.

Great room for price. Very comfortable. I only stayed one night but it would have been great for a vacation stay too.

Positives: Room was clean and spacious.

Negatives: Unusual odor in room. Parking was sparse.

Reviewer: Not provided on Mon 11 Jul 2011 rated 8 out of 10.

The staff was very helpful with all of my needs and made sure I was comfortable including the janitorial staff. I love the extra call to make sure my room was satisfactory and the extra note from the cleaning staff telling me to have a wonderful day.

Positives: The cleaning staff left notes asking me to have a great day!

Negatives: Location was hard to find at first.

Reviewer: Not provided on Wed 15 Dec 2010 rated 9 out of 10.

I<BR/>was very happy with the hotel, the location and the fact that it was like an apartment rather than a hotel room. Parking was free. Staff was wonderful.

Positives: I love that it had more of a living area, not just a room.

Negatives: The breakfast was good except that the salsa was bad and I had started to eat it.

Reviewer: Not provided on Wed 15 Dec 2010 rated 9 out of 10.

The Residence Inn by Marriott, South Bend, was a wonderful place to stay for even a short trip to the city. My friend &amp; I were able to access good shopping venues and great eateries within a quick drive in any direction. The staff was welcoming at check-in. They called our room to verify that we were satisfied when we settled in. They provided helpful information regarding community events. Finally, they emailed a thank you for staying. A perfect experience.

Positives: Quiet location. Condo layout of rooms. Full kitchen. Wonderful &amp; welcoming staff. Complete continental breakfast.

Negatives: No indoor pool/hot tub available. Would have preferred two double bed room to the single king &amp; pull out sofa bed.

Reviewer: Not provided on Wed 15 Dec 2010 rated 9 out of 10.

A favorite hotel of mine! The hotel is great, but make sure you have a GPS or have printed out the directions to the hotel if you plan to stay here.

Positives: Front desk staff could not have been better! Very, very helpful! Thanks so much.

Negatives: I found the location of the hotel difficult to find.

Reviewer: Not provided on Tue 29 Jun 2010 rated 7 out of 10.

Good location next to walking trail along river. Staff was friendly and room was very nice. Enjoyed having microwave and full size refrigerator. Could hear lots of noise from room above. Room felt very homey.

Positives: Size of room and room amenities.

Negatives: Dishes in room needed washing.

Reviewer: Not provided on Sat 27 Mar 2010 rated 9 out of 10.

Clean, great value and OK breakfast.

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Positives: Location and free breakfast.

Negatives: Slight odor in rooms could have been gas fireplace.

Reviewer: Not provided on Fri 12 Mar 2010 rated 10 out of 10.

I booked this hotel via Priceline under the expectations that it was closer than it was. The Hotel was definitely worth the price we paid for the stay, and the staff was excellent, friendly and welcoming.

Positives: Staff, full kitchen, room was comfortable.

Negatives: No indoor pool.

Reviewer: Not provided on Thu 25 Feb 2010 rated 8 out of 10.

This hotel was a good value for the money. It was more like a condo, as each unit had a private entrance and you could park right there: made for easy unloading and loading. We asked for an accessible room because my husband is in a wheelchair, and he said it was one of the best room he has ever had. The bathroom was huge, about 12 feet square. The kitchen sink had cupboard doors that retracted so that he could pull right up -- something we have never seen at a hotel before. The full size refrigerator had a superb ice maker.

Positives: Secluded, quiet, but just a few minutes from University of Notre Dame.

Negatives: Decor is dated; TV was old and had a blurry vertical hold problem.

Reviewer: Not provided on Wed 06 Jan 2010 rated 10 out of 10.

AWESOME! I will definitely stay at a Residence Inn again, especially with kids! The room is larger than a normal room and it was just a great stay! We loved it!

Positives: It was nice and roomy and had a great fireplace!

Negatives: Nothing to say.

Reviewer: Not provided on Thu 06 Aug 2009 rated 8 out of 10.

Pool very small, nice breakfast.

Positives: Very clean.

Negatives: Pool very small.

Reviewer: Not provided on Thu 02 Jul 2009 rated 10 out of 10.

The hotel far exceeded my expectations! The rooms are like mini condos or villas. They had a full kitchen and excellent fluffy mattresses. The rooms smelled great, no foul oders. The staff was very warm and friendly and the breakfast was awesome with lots of choices. We were very impressed!

Positives: The breakfast was great, with lots of choices. The room was clean and better than expected!

Negatives: Nothing negative! It was great!

Reviewer: Not provided on Mon 30 Jul 2007 rated 8 out of 10.

Only problem was the bugs around the lights that made me "rush" through door to keep them from going inside (some still made it in). Otherwise, the facilities were great.

Positives: Nice room - wish my stay would have been longer.

Negatives: Needs to do some bug control around the outside lights at night.

Reviewer: Not provided on Fri 05 Jan 2007 rated 4 out of 10.

It was fine. Nothing great and nothing really terrible. The beds were very uncomfortable and the whole place looks like it could use remodeling. The staff is very friendly and helpful, however.

Positives: Very friendly staff.

Negatives: Pull-out sofa bed was old and gross - stained and torn. Main bed was rock hard.

Reviewer: Not provided on Wed 28 Jun 2006 rated 8 out of 10.

Ave-to-good.

Positives: Receptionist was great.

Negatives: Little pricey for location.

Reviewer: Not provided on Thu 01 Jun 2006 rated 10 out of 10.

I had a great experience at this hotel. Rooms were spacious with many amenities. Excellent location with jazz club just a short walk down the road. Would highly recommend.

Positives: The hotel offered large stainless steel grill for patrons. Rooms were spacious and offered kitchen.

Negatives: The filter on the outdoor pool was malfunctioning all Memorial Day weekend.

Reviewer: Not provided on Wed 17 May 2006 rated 10 out of 10.

The most wonderful staff, I have ever dealt with, room was wonderful, and the stay superb.

Positives: Staff extremely courteous and helpful.

Negatives: Nothing.

Reviewer: Not provided on Tue 28 Mar 2006 rated 4 out of 10.

I actually expected something a lot nicer. It was just OK. Someone above us was banging on the floor for hours, till 3 am so I didn't sleep well. Also some idiot was racing outside in the parking lot, also at 2 am, heard him stop, a big bang, thought our car was broken into (as this has happened before so we are a little paranoid) thank goodness everything was OK. We didn't eat the breakfast, we didn't have time. Overall, it was OK but due to past experience of being robbed, I don't think we would stay here again. We just didn't feel safe.

Positives: The staff was very helpful.

Negatives: I did not feel secure in my room, too many patio doors.

Reviewer: Not provided on Sun 26 Mar 2006 rated 9 out of 10.

Great for families except no indoor pool.

Positives: Convenient, friendly and helpful staff.

Negatives: Nothing.

Reviewer: Not provided on Tue 10 Jan 2006 rated 10 out of 10.

I, of course, was not sure of what the hotel would be like since I used the internet for reservations. I arrived and was greeted by very friendly lady asking my reason for being in town and providing directions to Notre Dame. I then realized it was a suite-type setting, which was a nice surprise. It was quiet, conveniently located, and easy to check into and out of. Thank you.

Positives: It was within a mile or two of downtown and Notre Dame, both which I needed to travel on those days.

Negatives: The only thing was that the TV was too small and far from the bed - otherwise everything was great.

Reviewer: Not provided on Tue 10 May 2005 rated 9 out of 10.

Good location, friendly staff, clean room, nice amenities, needs HVAC replaced to less noisy unit.

Positives: Large clean room - good value

Negatives: HVAC was noisy

Reviewer: Not provided on Tue 10 May 2005 rated 7 out of 10.

It's a very nice hotel, but the staff wasn't very good. I went to check out and they couldn't find my information. They asked for my credit card even though they had taken the information when I checked in because they has misplaced my registration information. They listed the price I paid for this room on my bill, and I think that made the staff treat me differently.

Positives: The lobby was bright and spacious. I could park near to my room.

Negatives: Gave me a smoking room with broken toilet.My son tried to call 3 x,they said I wasn't checked in, I spent$15 on 3 phone calls to connect with him.

Reviewer: Not provided on Sun 27 Mar 2005 rated 8 out of 10.

Our stay was short but overall oaky. We were hoping for a pool or hot tub to sit in at night.

Positives: layout, breakfast was good

Negatives: not lit well at night, no pool

Reviewer: Not provided on Fri 11 Mar 2005 rated 5 out of 10.

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Positives: In room microwave.

Negatives: Could not see the TV from the bed.

Reviewer: Not provided on Wed 09 Mar 2005 rated 10 out of 10.

Beautiful and convenient location. Nice rooms. Wonderful staff and Great breakfast!

Positives: The staff was wonderful!

Negatives: I forgot my pillows. They were supposed to hold them, but didn't. I got them after about an 20 min search

Reviewer: Not provided on Sun 20 Feb 2005 rated 8 out of 10.

As a residence in it offered more to me that a regular hotel. By that I mean free happy hour refreshments and food. (Idid not use) Also a good variety for breakfast that was also free. The room as I said was like an aprtment with full kitchen and lots of space. The price was right.

Positives: I t was like having my own apartment.

Negatives: nothing

Reviewer: Not provided on Fri 18 Feb 2005 rated 7 out of 10.

This hotel is in a residential section of South Bend and is a good place to stay if you want quiet. The hotel is comprised of several buildings with a condo style. It is a little older, but clean. Good place for if you need a place to stay for several days, because the rooms are furnished with a stove, full size refrigerator, microwave, dishes, etc.

Positives: The breakfast was really good. There was a variety of foods, including eggs and sausage.

Negatives: The bed was too hard, and the hotel did not have an indoor pool.

Reviewer: Not provided on Tue 15 Feb 2005 rated 6 out of 10.

This was listed as a 2 1/2 star but probably closer to a 2. Good deal for the price.

Positives: Spacious room - nice breakfast included

Negatives: Carpet seemed dirty... no king beds