Residence Inn

Reviewer: Not provided on Mon 12 Oct 2009 rated 10 out of 10.

Hotel was good location, easy to find and very convenient to downtown Indianapolis. Room was clean, breakfast not as good as past experiences with Residence Inn chain but was satisfactory.

Positives: Room was great size - layout good.

Negatives: Walls very thin - loud.

Reviewer: Not provided on Wed 19 Aug 2009 rated 10 out of 10.

Very accommodating, spacious, and clean.

Positives: The full kitchen was incredibly convenient!

Negatives: A/C did not seem to be working properly.

Reviewer: Not provided on Fri 14 Aug 2009 rated 10 out of 10.

This hotel had bad reviews online, but I honestly have no idea why. Everyone was friendly, the canal was great and for an older hotel the place was very clean. I would definately stay here again and would recommend this hotel to others.

Positives: Excellent guest services, by the canal, just an all over good experience.

Negatives: Everything was good!

Reviewer: Not provided on Thu 13 Aug 2009 rated 8 out of 10.

Excellent hotel. I would surely stay in this hotel on my next trip to Indianapolis. The beds were very comfortable and the rooms were spacious and nice. The morning breakfast was nice and served hot. Really saved us time since we didn't have to stop and pick up breakfast elsewhere. The staff had suggestions for places to eat and even menus on file.

Positives: The staff was the friendliest I have ever encountered in a hotel. They all deserve praises, in my opinion.

Negatives: I think the air conditioner gave me and my spouse a headache and paying 12 dollars to park is a bit much when you have already paid for a room.

Reviewer: Not provided on Thu 13 Aug 2009 rated 9 out of 10.

Friendly staff, clean rooms, right on the canal. Well worth the money, only a couple of blocks from being in the heart of downtown Indy.

Positives: Friendliness of the staff was incredible.

Negatives: Chlorine smell from the pool was overwhelming thought the hotel.

Reviewer: Not provided on Tue 04 Aug 2009 rated 9 out of 10.

Our stay Residence Inn was very relaxing. The bed was comfortable, the bed linens were soft. The layout of the room was so convenient. The hot breakfast was a great way to end my stay. The kitchenette was also a nice bonus feature.

Positives: Kitchenette convenience. Gorgeous canal access.

Negatives: Paying for parking. High chlorine levels in pool.

Reviewer: Not provided on Tue 04 Aug 2009 rated 9 out of 10.

The Residence Inn is an excellent choice for business or conference travellers. The staff are friendly and helpful. The location is within easy walking distance to downtown businesses and the conference center, and the hotel's location on the Canal Walk is perfect for jogging, a leisurely walk, or a trip to a museum. The hotel is kept very clean and the rooms with in-room kitchen are comfortable for a long stay.

Positives: It had many exercise and leisure facilities-from the pool and tub to the exercise and location right on the Canal Walk.

Negatives: The elevators were very slow.

Reviewer: Not provided on Wed 17 Jun 2009 rated 9 out of 10.

It is good place to stay for BZ trip or family, but<BR/>I do not think should charge parking fee. Staff is friendly.

Positives: Good price , convenience, compliment breakfast.

Negatives: Charge parking.

Reviewer: Not provided on Wed 08 Apr 2009 rated 9 out of 10.

Great hotel, friendly staff and clean place.

Positives: Exceleant buffet breakfast.

Negatives: Pool area needs improvement, paying to park.

Reviewer: Not provided on Sat 28 Mar 2009 rated 6 out of 10.

This hotel is convenient to downtown Indianapolis and all state office buildings. Hotel was quiet, but the rooms were slightly dated.

Positives: The complimentary breakfast was really a good value.

Negatives: The television in the room had a purple coloring and hotel smelled like a pool.

Reviewer: Not provided on Fri 02 Jan 2009 rated 6 out of 10.

I felt the room with the kitchen was over priced.

Positives: Close to business.

Negatives: Breakfast marginal.

Reviewer: Not provided on Sat 08 Nov 2008 rated 8 out of 10.

Family friendly staff. Large rooms.

Positives: Spacious rooms and good breakfast.

Negatives: Pull out bed was not made up. Had to wait for linens.

Reviewer: Not provided on Fri 05 Sep 2008 rated 10 out of 10.

We were so excited to get such a wonderful room. We have told everybody about it. We loved it.

Positives: The stove and dishwasher.

Negatives: We loved it.

Reviewer: Not provided on Fri 05 Sep 2008 rated 10 out of 10.

Great location, beautiful setting on the canal in Indianapolis. Lots to do and watch, Nice suite, spacious, and was very affordable. Would definitely do again.

Positives: Location and suite amenities.

Negatives: Paying for parking but it provided extra security in a downtown setting.

Reviewer: Not provided on Mon 11 Aug 2008 rated 9 out of 10.

Was a great location.

Positives: It was on the canal, had a kitchenette, had a pool, walk to downtown mall.

Negatives: Needed a chair (recliner) that makes into a twin bed, pool deck too small, I had to dust the counter.

Reviewer: Not provided on Thu 31 Jul 2008 rated 10 out of 10.

Comfortable and accommodating hotel with a very nice breakfast buffet. Being located on the canal makes for a fun place to spend time with the family.

Positives: Friendly staff and location on canal.

Negatives: $12 parking fee.

Reviewer: Not provided on Sun 27 Jul 2008 rated 8 out of 10.

This hotel offers hot coffee 24/7. Check in was easy and friendly. There happened to be a complimentary dinner (burgers, dogs, chicken, chips, soda, beer/wine) on the night we stayed. The pool is small but efficient. There is a billiards table downstairs, also. The lower level opens to the Canal Walk which was fun for our young children. The complimentary breakfast was well stocked with cereals, pastries, yogurt, eggs, sausage, waffles, and oatmeal along with various drinks.

Positives: Hot breakfast, full kitchen facilities, fold out couch, large room.

Negatives: Parking fee.

Reviewer: Not provided on Thu 24 Jul 2008 rated 8 out of 10.

Nice and friendly. The breakfast was ok.

Positives: The staff was friendly. The availability of kitchen area.

Negatives: The pool wasn't as clean as I like whirlpool was broken.

Reviewer: Not provided on Wed 09 Jul 2008 rated 9 out of 10.

Great Downtown location, right on the canal. Walking distance too many shops, restaurants and entertainment. Lively street life on Saturday night. Rooms are not particularly upscale, but clean and very spacious, with kitchen.

Positives: Spacious room.

Negatives: Parking token didn't work and had to pay $12 for overnight parking.

Reviewer: Not provided on Sun 29 Jun 2008 rated 10 out of 10.

Great room for families with small children. The room had a full size fridge, range, microwave, sink, dishwasher, dishes, etc. We could walk to everything and being right on the canal was great. The complimentary breakfast was impressive. We also enjoyed the pool and exercise rooms.

Positives: Very helpful staff, great breakfast.

Negatives: $12 for parking per day.