University Place Hotel

Reviewer: Not provided on Tue 11 Oct 2011 rated 10 out of 10.

Unfortunately due to a family emergency, I was not able to stay. checked in but had to leave shortly afterwords. But the hotel was nice. Would have liked to have slept in the beds and tried the breakfast Bathroom was a bit cramped..not must space to move at all

Positives: Hotel chauffeur was excellent.

Negatives: Bathroom cramped.

Reviewer: Not provided on Sat 17 Sep 2011 rated 9 out of 10.

The hotel is a mile or two from most Downtown locations. The rooms are nice, but noisy. You hear other guests in the hallway and their rooms. The hotel staff is very pleasant and efficient.

Positives: The room was nicely appointed and the bed was comfortable.

Negatives: It wasn't close to Downtown and while in the room you hear noise from the hallway and other rooms.

Reviewer: Not provided on Mon 22 Aug 2011 rated 5 out of 10.

This is a good Hotel, but I rate it a 3 or 3.5 Star. Definitely not a 4 Star Property.

Positives: Their location worked well for my needs on this trip.

Negatives: The rooms are not in the condition or cleanliness I'd expect for a 4 Star rating. Bathrooms are cramped as well.

Reviewer: Not provided on Fri 19 Aug 2011 rated 9 out of 10.

Clean, nice, close to the hospital and college.

Positives: Well maintained.

Negatives: Would have liked it closer to down town.

Reviewer: Not provided on Fri 19 Aug 2011 rated 8 out of 10.

It was a very nice hotel, TV seemed nice (didn't really watch it), the curtains blocked out all of the sunlight when need be, (we have a 1.5 year old that naps in the middle of the day), the bathroom was nice (not spacious, but nice). Only things that were mildly annoying were the size of the room was a little small compared to other 4 star's we've stayed at and the fact that you have to take two elevators every time you arrive/depart if you use the parking garage. Parking garage is $18/night, valet was $24/night. I would always feel obligated to tip the valet a 5-spot though so we just parked in the garage.

Positives: Clean, easy to find, close to Downtown.

Negatives: Room was a little small, elevators are a pain.

Reviewer: Not provided on Sat 23 Jul 2011 rated 10 out of 10.

Excellent hotel

Positives: Very clean and efficient.

Negatives: for the event that i attended it would have nice for hotel shuttle to run later than 11:00 pm

Reviewer: Not provided on Thu 21 Jul 2011 rated 9 out of 10.

Beautiful, clean, and work out room convenient.

Positives: This hotel is the best for us with location to the Natatorium. Excellent.

Negatives: Difficult to get Wi-Fi.

Reviewer: Not provided on Sat 16 Jul 2011 rated 8 out of 10.

The hotel was clean, the valet staff were friendly and helpful even though I did not valet my car, and the hotel was well-located. The pool is not located within the hotel, but rather in a different building. As a result, I did not use the pool. I would have selected a different hotel if I had known this.

Positives: I liked the location of this hotel relative to my needs within the city, and some of the staff members were very friendly and helpful.

Negatives: The hotel was said to have a pool, but the pool was located in a different building to which I would have had to drive, so I did not use it.

Reviewer: Not provided on Fri 24 Jun 2011 rated 6 out of 10.

This hotel is west of downtown on the edge of IUPUI College campus and is near many of Indy's hospitals. IT is too far to walk to downtown venues, however they offer a free shuttle that will drop you off at limited areas of downtown. The lobby and conference areas are nice, but the rooms and hallways look old and are in desperate need of updating. The room is small, and the bathroom is even smaller. The television was noted as HD but all the channels were grainy. The hotel overall was decent, but I would not rate it as a 4 Star. I have stayed in other 4 star hotels that were closer to downtown and they were much nicer and you could walk anywhere you want to go.

Positives: The conference center was spacious and there was free shuttle to downtown.

Negatives: Rooms were small and needed updating.

Reviewer: Not provided on Sat 18 Jun 2011 rated 8 out of 10.

Front desk staff was adequately friendly, although not overly so. The valet guys were awesome, loved them. The hotel was very nice, as was the room. My only complaint would be the tiny tiny bathroom in the rooms.

Positives: Valet attendants very friendly and courteous, lobby was very attractive.

Negatives: The bathroom in the room was very small.

Reviewer: Not provided on Tue 14 Jun 2011 rated 3 out of 10.

Decent hotel but not anywhere near being a 4 star hotel. For the price we could have stayed somewhere with a pool. Rooms were OK. Parking was more expensive than other hotels in the area and no discount given to people staying at the hotel.

Positives: Staff were helpful. Free internet.

Negatives: No swimming pool! The rooms and hallways were just average. Not what I would call a 4 star hotel by any means!

Reviewer: Not provided on Tue 07 Jun 2011 rated 10 out of 10.

We arrived at the hotel and were greeted by a very friendly staff. Checkin was easy. Our room was very nice and clean with a nice view. The hotel was quiet and the service in the restaurant was 5-star and above. The food was excellent. The location was not as close to downtown as expected, but the free shuttle helped make it a great trip.

Positives: The service was great, very friendly staff and the restaurant food and service was delicious and impeccable.

Negatives: No dislikes it was a little further than expected from the downtown event we attended.

Reviewer: Not provided on Mon 23 May 2011 rated 3 out of 10.

The hotel is older and appears to not have been updated in some time, the room was just average (the TV remote didn't work) and the location is adjacent to a college campus, several minutes from downtown, which is not what I asked for. Also, my room was very close to the elevator and noisy, and there was inexplicably a very loud fan in the hallway that roared all night, preventing me from sleeping. This was a very disappointing hotel experience.

Positives: Bed was comfortable.

Negatives: Location was not convenient to Downtown.

Reviewer: Not provided on Mon 23 May 2011 rated 7 out of 10.

There was no bellman on duty. The valet volunteered to bring me a luggage cart. Getting in through the two sets of double doors with my luggage was a challenge. The front desk manager was not friendly at all. The bathtub took over 20 minutes to fully drain from taking a shower - not a bath. The room service breakfast was over priced and under cooked. The only thing not cold was the milk that I ordered. The hotel is nice if expecting a 2-3 star hotel, but not a 4 star by any stretch of the imagination. The free shuttle was a great perk!

Positives: The room size was very generous.

Negatives: The unfriendly front desk manager at check in.

Reviewer: Not provided on Fri 13 May 2011 rated 5 out of 10.

This hotel is a mile from the city centre - not comfortable neighborhood or distance for walking - did not consider this to be "downtown". I also do not consider a hotel to rate a 4 star ranking when the restaurant is not open on the weekends. My son, who lives in Indy, has taken a date to this restaurant and said the food was excellent. Unfortunately we didn't have the opportunity to try it. The location is perfect if you are visiting IUPUI, which we were not! We were attending a concert at Conseco, well over a mile away.

Positives: We could self-park.

Negatives: The restaurant is not open on weekends, except for breaktfast which was pricey for what we got - a small buffett no menu.

Reviewer: Not provided on Mon 18 Apr 2011 rated 9 out of 10.

Nice hotel. Nice staff, good restaurants. Hotel has been updated, but the bathrooms need updated as well. My tub had some rust by the drain and the bathroom in general should've been cleaner. No safe in the room. The beds were comfortable and the free shuttle a plus. I would've been very pleasantly surprised by the hotel had it not had the star rating it had. I didn't think it held up against other hotels of that star rating.

Positives: Hotel lobby and free shuttle around the downtown area was great.

Negatives: Rooms were just ok. Bathroom tub had rust and could've been cleaner.

Reviewer: Not provided on Tue 29 Mar 2011 rated 9 out of 10.

Everything was nice. Beds were very nice and comfortable. Hotel seemed clean and well kept. The sports bar was OK food but they were open late and had some good drink specials. Parking was a little high but it did have a private garage. I would go back.

Positives: Hotel was clean, beds were comfortable.

Negatives: Expensive parking.

Reviewer: Not provided on Thu 24 Mar 2011 rated 10 out of 10.

As a graduate of IUPUI, I enjoyed the whole experience of being on the campus again. The hotel staff was gracious; the parking was easily accessible (they also offer valet service); and, the gift shop was awesome. The room was warm and welcoming and the bed was extremely comfortable.

Positives: The Artisan Boutique had beautiful items at a reasonable cost and the Barista made the best coffee I've ever had.

Negatives: High school cheerleaders attending a competition were staying in the room next to ours and I had to ask them to be quiet on one night of our stay.

Reviewer: Not provided on Sun 06 Mar 2011 rated 1 out of 10.

Nice enough as 3 star for those needing to be near IUPUI. Falsely advertised as 4 star. Not good for those who wish to walk to concerts/restaurants/events downtown.<BR/>

Positives: Clean and quiet.

Negatives: Should not be in &quot;downtown&quot; Indy category. Is Not walking distance to city center. Not 4 stars!

Reviewer: Not provided on Thu 03 Mar 2011 rated 9 out of 10.

If you want to visit Indianapolis, the University Place Hotel is located within a relatively short distance of city center.

Positives: Great hotel for the price. Comfortable and clean. Close enough to downtown and shuttle service..

Negatives: I prefer a hotel with a hot tub and pool.

Reviewer: Not provided on Thu 03 Mar 2011 rated 1 out of 10.

This was a horrible experience, and I never want to stay here again.

Positives: I don't recommended this hotel. It is not downtown.

Negatives: Management.

Reviewer: Not provided on Fri 18 Feb 2011 rated 8 out of 10.

Nice. Very aesthetically appealing. Needed to fix plumbing issues.

Positives: It was suprisingly nicer than expected. Staff friendly. The shuttle was convenient.

Negatives: We had issues with the hotels plumbing and was told that it had been a problem. Our tub didn't drain right. It was even full the next morning.

Reviewer: Not provided on Sat 05 Feb 2011 rated 9 out of 10.

We enjoyed our stay. It was a very nice hotel and nice room. The staff was very friendly and helpful. The only disappointment we had was the fact that we wanted to stay in downtown Indianapolis and this hotel is not in downtown. There is a free shuttle from the hotel to the downtown area, but it ends at 11pm, so if you're out later, it is not within walking distance. But this is definitely not an indictment of the hotel. If you&rsquo;re just looking for a nice place to stay, then University Place will work.

Positives: The rooms were spacious and the beds were comfortable. The staff was also very friendly.

Negatives: We did not have any complaints about the hotel itself.

Reviewer: Not provided on Wed 26 Jan 2011 rated 8 out of 10.

The hotel was clean and peaceful. The 18 parking was not a good thing and the biggest thing that the hotel has going is the shuttle service. When<BR/>I asked for it to take us downtown to see a show they had first said &quot;that the shuttle was being washed and wouldn't be available for a hour.&quot; When<BR/>I said what are my options the lady behind the desk said &quot;taxi,<BR/>I guess.&quot; The lady driving the shuttle heard this and saw my 3 kids 5 and under and went to get the shuttle and took us down there. She really made me not hate the hotel because it is out of the way.

Positives: The shuttle service.

Negatives: The 18 forced parking.

Reviewer: Not provided on Wed 12 Jan 2011 rated 6 out of 10.

Pool was good for business traveler, or guest with family in the IUPUI Med Center. No pool was a disappointment.

Positives: COLTS were staying in this hotel before Wildcard game!

Negatives: No pool

Reviewer: Not provided on Wed 12 Jan 2011 rated 6 out of 10.

Definitely not a 4 star hotel. Bathrooms need to be updated and the buffet breakfast at the restaurant was horrible. Very little choices and food was stale. When the brought out something new it was taken right out of the refrigerator. Manager understood this and did not charge us. There is no pool at this hotel.

Positives: Friendly courteous front desk and bell staff

Negatives: Food in restaurant was stale and old.

Reviewer: Not provided on Thu 23 Dec 2010 rated 9 out of 10.

The hotel was very nice for the price. It was well worth it..

Positives: The staff was very helpful and friendly. Parking price was reasonable.

Negatives: The room furniture seemed worn and room needs some updating.

Reviewer: Not provided on Wed 15 Dec 2010 rated 4 out of 10.

A leaky running toilet kept my wife awake - notified lobby on the way out that the toilet needed fixed prior to leaving for the day - upon return late that evening it had not been fixed and a maintenance man had to come to the room twice to address the repair while we waited to go to bed, other than that the hotel and room were clean, staff was friendly and the shuttle was prompt and convenient.

Positives: Clean, friendly staff, shuttle convenience.

Negatives: Running toilet - broken toilet - arranged for maintenance to fix while out - was not repaired until we returned.

Reviewer: Not provided on Wed 15 Dec 2010 rated 1 out of 10.

We had too much heat and then no heat and they never offered to move us or credit us for the room. We were abandoned by the shuttle and had to run out in the cold and rain to flag him it down and then we had to stand up because it was full in order to get a ride back.

Positives: Nothing good to say very disappointed!

Negatives: Thermostat broken and abandoned by shuttle for hours we had to stand up in the shuttle to make it back to the hotel.

Reviewer: Not provided on Thu 09 Dec 2010 rated 10 out of 10.

Very comfortable.

Positives: Very nice and clean.

Negatives: A little further from downtown than we wanted.

Reviewer: Not provided on Thu 11 Nov 2010 rated 8 out of 10.

We enjoyed everything except breakfast hotel. Would stay there again, but eat breakfast somewhere else.

Positives: Hotel provided a shuttle to shopping area downtown.

Negatives: Breakfast buffet's hot food was cold, took too long for tables to be cleared to be seated.

Reviewer: Not provided on Fri 05 Nov 2010 rated 9 out of 10.

Hotel was nice, the only problem that we had is that we requested downtown and this hotel is not downtown, it is near to downtown.

Positives: Quality natural toiletries provided.

Negatives: Bar closes too early.

Reviewer: Not provided on Thu 14 Oct 2010 rated 10 out of 10.

Very nice hotel, for business or leisure.

Positives: It was so clean, private, and I really like the garage parking.

Negatives: The only thing I didn't like was that I couldn't find something to eat late night. But then again, I was just being picky.

Reviewer: Not provided on Thu 14 Oct 2010 rated 7 out of 10.

Overall, the hotel is very nice. But I am a business traveler and do not like the fact that for security reasons, they do not allow Outlook users to send emails. I would not stay here again for business as I simply cannot afford this inconvenience.

Positives: It was on the college campus.

Negatives: Will not allow Outlook users to send emails.

Reviewer: Not provided on Tue 12 Oct 2010 rated 4 out of 10.

Staff are typical government employees.

Positives: Good bedding.

Negatives: Indifferent staff, location not downtown.

Reviewer: Not provided on Thu 07 Oct 2010 rated 8 out of 10.

Enjoyed my stay. Hotel was nice.

Positives: Shuttle

Negatives: Parking too expensive.

Reviewer: Not provided on Mon 04 Oct 2010 rated 10 out of 10.

Excellent place to stay! The meals were incredible! And we loved walking to the canal area to eat!

Positives: I was there for a conference downtown and it was safe, pretty, and I loved the courtyard area!

Negatives: The sheets weren't very soft.

Reviewer: Not provided on Sun 03 Oct 2010 rated 5 out of 10.

The accomodations are adequate, clean and reasonably quiet. Restaurant was mediocre at best and the staff was not very motivated, with the exception of the valet service.

Positives: The aesthetics are nice.

Negatives: Staff seemed quite unmotivated and location is not good for business travelers.

Reviewer: Not provided on Sun 03 Oct 2010 rated 8 out of 10.

Overall good hotel. I wouldn't highly recommend it just because of its location.

Positives: Very clean and maintained. Service was great.

Negatives: Parking was difficult and expensive.

Reviewer: Not provided on Fri 01 Oct 2010 rated 8 out of 10.

Is fine for business travelers.

Positives: Close to hospital.

Negatives: No swimming pool.

Reviewer: Not provided on Wed 15 Sep 2010 rated 4 out of 10.

This might have been a 4 star hotel 10 years ago, but everything looked old and worn. It wasn&rsquo;t bad, but not 4 star level either. Plus it cost an extra $18 to park in a completely empty garage for one night.

Positives: Hotel was decent.

Negatives: Old.

Reviewer: Not provided on Mon 30 Aug 2010 rated 1 out of 10.

Did not stay at hotel. It was not located within walking distance to downtown places we needed to go.

Positives: Nothing.

Negatives: Location

Reviewer: Not provided on Sun 08 Aug 2010 rated 9 out of 10.

It was a very nice hotel. Everyone was very helpful and a great location.

Positives: Location to Children's Museum and downtown Indy.

Negatives: The room was a little small.

Reviewer: Not provided on Tue 27 Jul 2010 rated 5 out of 10.

Nice hotel for conventions, but it lacks a lot in terms of a leisure traveler.

Positives: Friendly staff.

Negatives: Over priced &amp;

Reviewer: Not provided on Fri 23 Jul 2010 rated 9 out of 10.

Hotel setting, cleanliness and staff was incredible.

Positives: Very comfortable beds and room temperature setting.

Negatives: No complimentary breakfast or even coffee.

Reviewer: Not provided on Sat 17 Jul 2010 rated 4 out of 10.

Location is lousy. Too far away from downtown to walk safely at night.

Positives: Friendly front desk staff.

Negatives: Bathtub, valet, room service.

Reviewer: Not provided on Fri 21 May 2010 rated 5 out of 10.

Would have been a great hotel if the service would have been friendlier.

Positives: Great location.

Negatives: The server at the restaurant and the lady at check were not at all pleasant.

Reviewer: Not provided on Mon 19 Apr 2010 rated 10 out of 10.

Very nice, great staff and comfortable rooms. The shuttle gave us a ride to a restaurant and picked us up after. Very accommodating and nice stay.

Positives: Staff was wonderful and so helpful and friendly.

Negatives: No fan in bathroom.

Reviewer: Not provided on Fri 05 Mar 2010 rated 10 out of 10.

The University Place was a great place to stay. I've stayed in 3 other hotels in Indianapolis and this will ALWAYS be my first choice. It was much nicer than a competitor that was downtown! While there, I had a &quot;personal issue&quot; (something that was no fault of theirs in any way) and the hotel employees went above and beyond, to that my needs were met.

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Positives: Very friendly and clean. Good atmosphere.

Negatives: $10.00 parking fee.

Reviewer: Not provided on Wed 03 Mar 2010 rated 9 out of 10.

I will definitely stay here again if coming to downtown Indianapolis. A great value and super comfortable and modern room. Like the bath products, too.

Positives: Comfortable beds, quiet, good workspace and friendly staff.

Negatives: Long wait for the shuttle.

Reviewer: Not provided on Fri 12 Feb 2010 rated 8 out of 10.

If you have business at the IU Medical Center or I.U.P.U.I. there is none better. Clean, nice restaurants, very nice staff.

Positives: Very clean, modern, and quiet.

Negatives: Not near downtown Indy as I expected.

Reviewer: Not provided on Wed 10 Feb 2010 rated 7 out of 10.

The hotel is itself nice, clean and pleasant. My husband and I were having a week-end getaway. We were disappointed that we had already booked and were stuck with two nights and no pool or hot tub in the hotel. Also far away from downtown as to have to take shuttle which was busy most of time had to take cabs, tried to make us pay $40 extra for parking.

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Positives: Peaceful

Negatives: No pool or hot tub should have been for four star hotel.

Reviewer: Not provided on Wed 27 Jan 2010 rated 8 out of 10.

It is a nice hotel and great if your needing to be near IUPUI. The workout area was compact but nice but their was no pool or hottub.

Positives: It is a well kept up place.

Negatives: Not near downtown. No pool.

Reviewer: Not provided on Mon 25 Jan 2010 rated 8 out of 10.

Very nice hotel with easy access to downtown.

Positives: The hotel was lovely, and the restaurants on site make it easy to stay productive.

Negatives: I never found the self parking facility, so I paid $20 per day for valet parking.

Reviewer: Not provided on Thu 07 Jan 2010 rated 8 out of 10.

The hotel was very nice and the staff was very friendly. The room was very nice, and the decor of the room and public area was very contemporary and tastefully done. Excellent for business travel but that was not my purpose for this trip. I could have called a hotel in the area I wanted to be in and gotten a better price and wouldn't have had to call a cab to get back to a hotel from downtown.

Positives: The people that worked there were very nice.

Negatives: I didn't like the idea that they charged for parking and they were so far away from the area I wanted to be that they have to supply a shuttle.

Reviewer: Not provided on Mon 04 Jan 2010 rated 5 out of 10.

Great for someone who is in for a conference or meeting downtown and wouldn't be at the hotel much. Doesn't have any amenities besides a workout area. Most other 4 star hotels offer more. Not for the leisure traveler looking to have a fun weekend.

Positives: Accomodating for business travelers that go there to sleep.

Negatives: Definitely not a romantic getaway, on IUPUI's campus.

Reviewer: Not provided on Fri 18 Dec 2009 rated 10 out of 10.

I thought this hotel was nice. To be fair, we got in late and left early, so we didn't get to explore the hotel amenities. The best part of the room was the beds, which is all we needed. We used the shuttle bus to get downtown and the drivers were extremely courteous. That was an extremely convenient feature that I would not have known about if my friend hadn't told me about it. All in all, it was a great experience.

Positives: The staff was helpful and friendly. The beds were very comfortable.

Negatives: I thought the bathroom was a little aged.