Courtyard

Reviewer: Not provided on Thu 09 Dec 2010 rated 8 out of 10.

Hotel is well maintained, near highways, and near a lot of restaurants and close to shopping.

Positives: Location for where

Negatives: Pay for breakfast.

Reviewer: Not provided on Wed 30 Sep 2009 rated 1 out of 10.

Rooms smelled like smoke. Bathrooms poorly cleaned. My feet began to itch after I left the hotel. Had to go buy spray for athlete's foot.

Positives: Leaving.

Negatives: Staying.

Reviewer: Not provided on Thu 23 Apr 2009 rated 8 out of 10.

Good for the price.

Positives: Comfortable.

Negatives: Charged for breakfast.

Reviewer: Not provided on Thu 16 Apr 2009 rated 9 out of 10.

Our experience was very good, although we were not in the room that much. The bed was extremely comfortable, the shower was excellent (the water pressure sometimes dipped and was annoying)but still go a good shower, we were on the quite side of the hotel, one side was right against the freeway.

Positives: Front desk reception was extremely friendly.

Negatives: Construction on highway and getting to hotel was challenging. Once construction done, would be much better.

Reviewer: Not provided on Wed 15 Oct 2008 rated 9 out of 10.

The hotel was every bit a 3 star and more rated hotel. Even though it is literally right off the highway we could not hear any highway noise. The bed and room very comfortable for a King but did not have refrigerator or microwave in our room which I thought was a little unusual as most hotels of this caliber have these conveniences in all the rooms. Overall, we enjoyed our stay and if back in the area will return.

Positives: Very friendly staff, very comfortable bed and very clean room.

Negatives: Microwave and refrigerator in all rooms.

Reviewer: Not provided on Sun 24 Aug 2008 rated 8 out of 10.

This was my second stay at this hotel in less than 4 months. The first stay was excellent all around. The second stay had some issues that I addressed with the front desk. They told me that they would notify the manager and I never received a call and could not catch up with the manager. There were cleaning supplies left in my bathroom which my 5 year old son pointed out, my room was left ajar after the room was cleaned. I was out of the room the entire day which meant that my room was either left ajar the entire day or someone went in my room after I left but I still never got a call from the manager in reference to the situation. My credit card was charged twice for incidentals. I was told that the credit card was no good and I needed to pay cash or use another card, only to find out that they tried to charge the same thing twice and thankfully my credit card company declined the second charge. No one at the front desk could seem to answer any questions I had and kept referring me to the manager who was not there. Based on my positive experience the first time, I can only assume that it was a lack of experience this time that resulted in the issues that I had. I did point this out to the front desk staff when I checked out as well. I would still recommend the hotel to others.

Positives: Cleanliness, quiet environment.

Negatives: Inexperience of the staff.

Reviewer: Not provided on Wed 20 Aug 2008 rated 10 out of 10.

For the money, this hotel is excellent value. It's spotless and well maintained, and offers a little gym which we used. I didn't want to drive any closer to Chicago, so we took the commuter train everyday, about 10 minutes away. I would recommend this hotel to anyone - great parking!

Positives: The location was excellent and the hotel was kept very clean.

Negatives: Breakfast a little too early during the week.

Reviewer: Not provided on Sat 09 Aug 2008 rated 10 out of 10.

This was a great stay. No complaints at all.

Positives: Clean and beautiful.

Negatives: Nothing.

Reviewer: Not provided on Thu 07 Aug 2008 rated 9 out of 10.

Good location to expressway and Downtown Highland. Newer rooms and furnishings. Hair dryer, iron, fridge, coffeemaker. Plush pillows and quality sheets.

Positives: Free Wall St Journal, Local paper.

Negatives: 75 cents for local and toll-free calls.

Reviewer: Not provided on Tue 03 Jun 2008 rated 10 out of 10.

I loved this hotel. I stayed at another hotel in another location the next day that had higher star ratings. It was a night and day experience on the quality of that hotel versus this one. The Courtyard should have had the higher star rating. I would definitely stay there again if I am in that area again. The rooms were clean. The staff was great and the no partying policy was excellent. No rowdy noise at all. Loved it.

Positives: Friendly staff. Clean rooms.

Negatives: Location was a little too close to highway.

Reviewer: Not provided on Wed 21 May 2008 rated 4 out of 10.

The room was nice. The hot tub wasn't very hot. The pool was very comfortable to swim in. The bed was extremely comfortable. However, the service we received at breakfast wasn't very good. The waitress didn't give us any napkins, so when I asked for napkins, she gave me one from her apron, and it was dirty. She also served us orange juice in a coffee cup instead of a juice glass, which seemed rather odd.

Positives: The bed was really comfortable, and the pool was nice.

Negatives: The service for the buffet breakfast was rather lacking.

Reviewer: Not provided on Sun 18 May 2008 rated 10 out of 10.

The Courtyard Marriott in Hammond Indiana is conveniently located near Chicago and only 4 miles away from the South Line train station. I would definitely stay here again the next time we go to Wrigley Field.

Positives: Rooms were clean and comfortable.

Negatives: We didn't eat breakfast since there's a charge.

Reviewer: Not provided on Tue 29 Apr 2008 rated 9 out of 10.

Just a short drive from the northwest Indiana casinos, this hotel provides very friendly service, clean rooms (some with balconies!) With extremely comfortable beds, coffee maker, fridge and good bathroom amenities. Cookies and pastry at the front desk, too!

Positives: Clean and handy to the casinos.

Negatives: No free breakfast.

Reviewer: Not provided on Wed 16 Apr 2008 rated 9 out of 10.

I was overall pleased with the hotel staff and room we stayed at in this hotel. It was quiet, near to the area we were heading, and the room was clean and I felt the white comforters added to the cleanliness of the room. I would recommend it to friends and family.

Positives: It was convenient to where I was going, Very inviting room.

Negatives: There was some garbage (beer bottles), in grass area upon arrival.

Reviewer: Not provided on Tue 08 Apr 2008 rated 10 out of 10.

Great hotel.

Positives: Very clean and comfortable rooms.

Negatives: So close to the high way.

Reviewer: Not provided on Fri 28 Mar 2008 rated 7 out of 10.

Clean and friendly, but uninformed and unhelpful!

Positives: Clean.

Negatives: Unhelpful.

Reviewer: Not provided on Wed 26 Mar 2008 rated 8 out of 10.

Hotel was a 2.5 star hotel. Got what I expected except for the continental breakfast.

Positives: Met expectations for 2.5 star hotel.

Negatives: No free Sunday brunch just wanted a bagel and coffee not a full brunch.

Reviewer: Not provided on Mon 24 Mar 2008 rated 10 out of 10.

Our experience was pleasant and comfortable. I especially enjoyed the mattresses. I have spent many nights in many different hotels and for me these were the best night sleeps I have had in a hotel. Also, the pool area and the fitness room were clean and well-maintained. In closing the staff was always pleasant and helpful with every situation, including in assisting us in finding a golf course.

Positives: Clean, friendly and convenient.

Negatives: I needed to add a room and would not offer the same price as the other rooms.