Residence Inn

Reviewer: Not provided on Mon 11 Oct 2010 rated 8 out of 10.

In all it was a very nice place to stay. Nice clean rooms and lobby. The free breakfast was not stocked well and hot food was barely warm.

Positives: Very clean and staff was very friendly.

Negatives: Free breakfast not stocked well and cold.

Reviewer: Not provided on Mon 25 Jan 2010 rated 10 out of 10.

I would definitely recommend this hotel. It was clean, quite, and nicely furnished. Staff was very delightful, and helpful.

Positives: It was very cozy and comfortable.

Negatives: Slow internet connection.

Reviewer: Not provided on Mon 14 Dec 2009 rated 9 out of 10.

My family and I stayed here for my daughter's 10th birthday. The rooms were very clean and the hotel staff was very polite and helpful. The pool was very clean, but it was a little small. This hotel fit our family needs perfectly.

Positives: Very clean. Hotel staff was very friendly and helpful.

Negatives: The swimming pool was a little small.

Reviewer: Not provided on Fri 25 Sep 2009 rated 9 out of 10.

I was looking for a room with a whirlpool to just relax. This hotel didn't have that (well at least for me), but had a nice public whirlpool that was heated to perfection. The staff was lovely, always willing to help and wearing a smile. The room was spacious and I thought it was pretty awesome having dishes and spoons already in the room.

Positives: I love the staff. Hotel was clean.

Negatives: The decoration doesn't look modern enough.

Reviewer: Not provided on Wed 09 Sep 2009 rated 10 out of 10.

This Residence Inn is co-located with a two other Marriott hotels, and is by far the best. It's location slightly farther from I-80 makes is quieter. An excellent, full breakfast is served. The rooms are large, clean, and well appointed. Internet services, including a computer printer, are free. Staff is alert, helpful, and friendly. Being close to a business Interstate and some high-crime areas of Hammond make security an issue, although the parking lots are well lighted and patrolled. It's adjacent to an Indiana tourist information center, which is convenient for local and regional travelers. All-in-all, far above average for an Interstate respite.

Positives: Generous size room with kitchen facilities. Free Internet, including access to printer.

Negatives: Some noise from large group occupying other rooms.

Reviewer: Not provided on Wed 09 Sep 2009 rated 9 out of 10.

I really enjoyed myself. My daughter even stated that the employees at this hotel are very nice and helpful, the pool was a bit too cold, room service was great, as a matter of fact my relatives came to visit us from another hotel that was near by and they were saying how awesome the Residence Inn appearance and hospitality is. Thanks I really appreciate it. If I am ever in the area again I will be back.

Positives: Polite, helpful, and service was great.

Negatives: Pool was cool and the shopping or restaurants area wasn't close.

Reviewer: Not provided on Wed 12 Aug 2009 rated 6 out of 10.

This hotel was clean and quiet even with kids running about. They did not keep the pool stocked with towels; which was not a big deal. The breakfast staff was wonderful. Check-in was horrible, our room was not available for an hour after check-in along with the person checking in before us. I don't think I would go here again.

Positives: They had wonderful breakfast options and the lady serving was extremely helpful.

Negatives: Our room was not ready for an hour after check-in time.

Reviewer: Not provided on Thu 18 Dec 2008 rated 10 out of 10.

The entire staff was friendly & everyone was always pleasant-opened doors for us, helped with luggage. I was very impressed with this trip-if ever in the area again, I will be back!

Positives: They were above & beyond friendly, wonderful customer service.

Negatives: The potatoes on the breakfast bar were not done completely.

Reviewer: Not provided on Mon 26 Jun 2006 rated 7 out of 10.

After finally reaching it through the construction on the Dan Ryan, it was fine. Just be prepared to search if coming from the South.

Positives: Easy interstate access to east.

Negatives: Interstate to west is torn up.

Reviewer: Not provided on Tue 30 May 2006 rated 10 out of 10.

I had to pay for a reservation made in an emergency situation. I chose not to stay at the hotel since I was told by someone who used to live in the area that it was unsafe. It was beautiful, clean, friendly, met all the needs of our trip. Thank you for this program. I will continue to use it and tell others about it.

Positives: Location, location , location.

Negatives: Nothing negative to report :).

Reviewer: Not provided on Mon 10 Apr 2006 rated 10 out of 10.

I thoroughly enjoyed my stay. The hotel had a great pool, hot tub and great rooms.

Positives: I loved the staff, pool and condition of the hotel.

Negatives: There really wasn't anything I did not like.

Reviewer: Not provided on Tue 16 Aug 2005 rated 10 out of 10.

The room is very good and met our expectation with the price that we paid for the room.

Positives: The room is very clean and have everything we needed plus more.

Negatives: Installation is not good, you could hear peoples foot steps from downstairs.

Reviewer: Not provided on Sat 06 Aug 2005 rated 10 out of 10.

Very nice, clean, large rooms. Free hot breakfast and kitchen area saved money.

Positives: Large room, hot breakfast

Negatives: Interstate around hotel made getting around very difficult

Reviewer: Not provided on Thu 04 Aug 2005 rated 10 out of 10.

Very pleased. Good location, easy access to major highway and train station.

Positives: Lots of room. Awesome free breakfast! Microwave, fridge, etc. in room.

Negatives: T.V. made all sorts of high pitched sounds that hurt your ears. Need new T.V. sets.

Reviewer: Not provided on Thu 04 Aug 2005 rated 10 out of 10.

I was pleased. The staff was friendly, courteous and professional.

Positives: All of the above.

Negatives: I would have liked a better selection of convienent places to eat. There wasn't very many resturants around.

Reviewer: Not provided on Wed 15 Jun 2005 rated 10 out of 10.

Everything was great. Easy on and off at interstate.

Positives: The room was great.

Negatives: No problem....