Hilton Northbrook

Reviewer: Not provided on Fri 26 Aug 2011 rated 10 out of 10.

This was a great hotel, but a little false advertisement on the boat rides. At least no one could tell, me were to go.

Positives: The food was the best I ever had in a hotel.

Negatives: Service was great but the dinning out shine everything.

Reviewer: Not provided on Mon 20 Jun 2011 rated 8 out of 10.

Liked it.

Positives: Great beds, cable TV away from home.

Negatives: Bathroom too small.

Reviewer: Not provided on Thu 20 Jan 2011 rated 10 out of 10.

This is a hidden gem in the Chicago Suburbs. Could be a 4 star on North Michigan Ave.

Positives: Very nice decor..Rooms are huge..Should be a four star.

Negatives: Nothing

Reviewer: Not provided on Mon 13 Sep 2010 rated 8 out of 10.

Nice clean place. Everything was great, but the charge for Internet access.

Positives: Friendly staff.

Negatives: Additional charge for Internet access.

Reviewer: Not provided on Thu 28 Jan 2010 rated 7 out of 10.

Nice place, but not a 3.5 star! I've stayed at 3 star hotels that offered more and the staff was very welcoming and gave the warm and fuzzy treatment! The big guy at the front didn't explain none of the amenities as did the other staff member to other guest!

Positives: Room was excellent and bed very comfortable.

Negatives: One staff member wasn't very welcoming!

Reviewer: Not provided on Sat 10 Oct 2009 rated 9 out of 10.

This hotel meets the standard that I have come to expect from a Hilton.

Positives: This hotel had very good service in the restaurant and bar.

Negatives: There was construction at the entrance to the hotel that made coming and going inconvenient and somewhat dangerous.

Reviewer: Not provided on Mon 05 Oct 2009 rated 10 out of 10.

Beautifully maintained and excellent service.

Positives: Staff was very accommodating and friendly.

Negatives: Access is affected by construction of access road.

Reviewer: Not provided on Mon 30 Mar 2009 rated 10 out of 10.

Hotel was beautiful and quiet. I was very pleased by the attentive staff and tranquil area it was located.

Positives: Decor was outstanding, rooms were very comfortable.

Negatives: Didn't include continental breakfast.

Reviewer: Not provided on Thu 02 Oct 2008 rated 9 out of 10.

Beautiful and elegant hotel. Lovely room, friendly helpful staff, good food. Our bed was wonderfully comfortable, and the pool and hot tub were so enjoyable too. It was a distance from Chicago, and the traffic was not fun, but all in all it was worth the trouble to be so comfortable. My husband also enjoyed the very near by bike trail - a great bonus.

Positives: The bed was the most comfortable bed I have ever experienced at a hotel!! The towels were wonderful too.

Negatives: We asked for an accessible room We had a son in a wheelchair with us. This room was not large enough for his chair to move around, tub difficult too.

Reviewer: Not provided on Thu 04 Sep 2008 rated 10 out of 10.

This hotel's rating would jump up to a 3.5 rating from the 2.0 rating if there were additional restaurants in walking distance from hotel.

Positives: Everything but the restaurant.

Negatives: Restaurant was very pricey.

Reviewer: Not provided on Thu 07 Aug 2008 rated 10 out of 10.

Enjoyed our stay, rooms were spotless, easy check in/out. Staff was very helpful with directions and very courteous.

Positives: Never stayed in a Hilton and had a wonderful experience.

Negatives: The exact location doesn't come up on a portable GPS system.

Reviewer: Not provided on Wed 06 Aug 2008 rated 8 out of 10.

Good stay, mini bar, I wish there were microwaves in the rooms.

Positives: The bed was huge and comfortable.

Negatives: The television was old and small.

Reviewer: Not provided on Fri 01 Aug 2008 rated 10 out of 10.

I enjoyed the ambiance in the room and the comfort of the mattress, linens, pillows. Staff was helpful and professional. Parking convenient. Would have appreciated some sort of breakfast.

Positives: Room decor, bed linens & pillows, thick towels, very nice dressing area.

Negatives: Cramped bath area, no bottled water, no breakfast.

Reviewer: Not provided on Sat 12 Jul 2008 rated 10 out of 10.

Very attractive hotel, clean, well kept. Very friendly staff. The most comfortable bed I have ever slept on in a hotel.

Positives: Front desk help was extremely friendly and accommodating.

Negatives: We were happy with the whole experience, no negatives.

Reviewer: Not provided on Tue 08 Jul 2008 rated 8 out of 10.

The hotel was superior in quality. The swimming pool area was the best I have seen at any motel ever. The front desk dropped the ball big time when I made coffee in the morning and the half and half curdled. They said they would sent me up some fresh coffee and cream, we checked out an hour later and never saw or heard from the front desk. Otherwise, a delightful experience.

Positives: Beautiful facility, and great location.

Negatives: Cream curdled in coffee, called desk and they never brought me fresh cream for coffee.

Reviewer: Not provided on Wed 02 Jul 2008 rated 10 out of 10.

Very comfortable, nice room.

Positives: I liked having a smoking room option.

Negatives: It was a bit far from where I wanted to be.

Reviewer: Not provided on Wed 04 Jun 2008 rated 10 out of 10.

Overall it was beautiful. Our room was clean and appealing. The bed was comfortable and the noise of the general public on the floors was at a minimum. The dining room and the bar were nice and the atmosphere was warm. We would stay there again.

Positives: Ambience and capable staff.

Negatives: It was very crowded because of 2 weddings and 2 bat mitzvahs.

Reviewer: Not provided on Wed 28 May 2008 rated 9 out of 10.

We were given excellent directions by the front desk, check in was speedy and the girls were treated warmly. The rooms layout was great for privacy and comfort ability. There were two Bar Mitzvahs and a wedding and yet we never felt crowded much less not taken care of!

Positives: We were very pleased with the quality of the materials and substance of the hotel.

Negatives: The dinner prices were we feel out of line for the hotel. They need to cater to teens better on the menu.

Reviewer: Not provided on Tue 25 Mar 2008 rated 8 out of 10.

A great value in the northwest suburbs. Lots of business travelers here. Clean and safe.

Positives: Good location, good value.

Negatives: Older facility, small gym.

Reviewer: Not provided on Thu 24 Jan 2008 rated 6 out of 10.

I felt that when I asked for help from the front desk regarding extending my stay for one of our rooms for one night, I was not given the rate I was promised. The person at the front desk quoted me a rate and when I asked about that rate two days later someone else who was at the front desk refused to give me the rate and was very rude.

Positives: The room was clean and comfortable.

Negatives: The people at the front desk gave us wrong information.

Reviewer: Not provided on Wed 23 Jan 2008 rated 8 out of 10.

The room service was fantastic. They were quick, friend and courteous. Overall great service and they even called to make sure we were happy with the service.

Positives: The fitness room was incredible. The equipment was top quality.

Negatives: Expense beer.

Reviewer: Not provided on Wed 10 Oct 2007 rated 7 out of 10.

Very nice, a bit pricey, but well appointed rooms and very comfortable beds.

Positives: The rooms were well appointed.

Negatives: Maid services were late in the day.

Reviewer: Not provided on Fri 21 Sep 2007 rated 9 out of 10.

I will stay here again.

Positives: Excellent on all counts. Very nice staff.

Negatives: No complaints.

Reviewer: Not provided on Wed 05 Sep 2007 rated 8 out of 10.

Pleasant stay. I would recommend this hotel to anyone visiting Northbrook or environs.

Positives: Safe, reputable, quality. All expected from Hilton. Free parking a plus.

Negatives: Difficult to locate. Poor signage leading to hotel.