Aston Kaanapali Shores

Reviewer: Not provided on Sun 04 Sep 2011 rated 10 out of 10.

The hotel was very nice. The shops were nice. The staff was friendly. I liked the free coupons for the DVDs and magnet.

Positives: I liked the tiki lights, the free coupons for the DVD, the nice beach.

Negatives: I

Reviewer: Not provided on Mon 17 Jan 2011 rated 8 out of 10.

Nice grounds, good location, average room, good beach, and overall good stay.

Positives: Good hotel.

Negatives: Overpriced

Reviewer: Not provided on Mon 27 Sep 2010 rated 10 out of 10.

I spent about two months looking for a place for us to stay on our honeymoon. I ended up booking a condo, my mistake. It was old, small and no AC! We booked this hotel after our first miserable night, and it was great. They upgraded our room for being on our honeymoon. The room was huge, had a kitchen (Maui is expensive so it helped), dining area, laundry, bedroom and bathroom. We ended up having a great time in a comfortable room. Some other resort areas had a nicer pool area, but I'm sure were more expensive and its Maui go to the beach.

Positives: Very spacious room.

Negatives: Lunch was just OK.

Reviewer: Not provided on Thu 16 Sep 2010 rated 7 out of 10.

The hotel is convenient to anything in west Maui, but you will need a car. The decor is mixed: furniture is outdated but the kitchen and bathroom in my suite had been recently updated. The carpet in my room was stained. The staff was friendly. The hotel is on the beach and the beach in front of it is larger than some of the other hotel beaches.

Positives: I received a free upgrade to an ocean view suite.

Negatives: Decor was dated although bathroom & kitchen were newer. The carpet in my room was stained.

Reviewer: Not provided on Sat 14 Mar 2009 rated 9 out of 10.

I would recommend this to anyone!

Positives: I was surprised by the quality of the rooms.

Negatives: Nothing.

Reviewer: Not provided on Fri 10 Oct 2008 rated 10 out of 10.

It was awesome! It was right on the beach/ocean and we had an awesome view from our room. Our room was nice, clean and very comfortable. The staff was friendly. I would absolutely recommend staying there.

Positives: It was so nice! Very relaxing! Nice, clean. Ocean view. Liked the washer and dryer.

Negatives: The only thing was that the shower head had very little pressure making it difficult to shower the sand off.

Reviewer: Not provided on Fri 08 Aug 2008 rated 8 out of 10.

We enjoyed our stay. It is a very quiet, comfortable atmosphere.

Positives: Common areas, staff and restaurant location were all very nice.

Negatives: Rooms need to be updated with comfortable pillows, beds and kitchen needs to be updated.

Reviewer: Not provided on Thu 24 Jul 2008 rated 8 out of 10.

The hotel was fine.

Positives: The room was spacious.

Negatives: There was construction, both noise and a mess.

Reviewer: Not provided on Sat 12 Jul 2008 rated 9 out of 10.

Our stay at the resort was lovely and relaxing, it had all the amenities we needed. The grounds were well kept and the koi pool was beautiful. The view from our condo was breath taking. I would stay there again.

Positives: The staff was exceptionally good and kind.

Negatives: The first room had mold in the air conditioning unit, so we moved.

Reviewer: Not provided on Wed 09 Jul 2008 rated 10 out of 10.

I will stay there again in future for sure and in Lahaina always.

Positives: NA.

Negatives: Loved everything.

Reviewer: Not provided on Thu 28 Feb 2008 rated 8 out of 10.

Hotel was overall nice. Beach wasn't good for swimming or snorkeling. Too many rocks. Good place to stay if you don't mind going somewhere else for beach activity.

Positives: Nice big new kitchen. Views were nice. We were upgraded to 2 bedroom suite.

Negatives: Bathroom wasn't very clean/door to bedroom didn't close.

Reviewer: Not provided on Mon 28 Jan 2008 rated 5 out of 10.

Nice, clean, but old. We did not use the facilities so I cannot comment on that subject. It's good for families.

Positives: Staff.

Negatives: Needs to be brought up to date in style.

Reviewer: Not provided on Sun 06 Jan 2008 rated 8 out of 10.

Nice place to stay, lots to do and close to the beach.

Positives: It was a great room but we were disappointed that there was no balcony.

Negatives: No balcony.

Reviewer: Not provided on Sun 02 Dec 2007 rated 8 out of 10.

Better than expected for the price. I expected a hotel room, not a condo. I was very pleased with the staff.

Positives: Roomy, clean, good location.

Negatives: Rooms need some remodeling; kitchen was not well equipped, charged $9/day for parking.

Reviewer: Not provided on Sun 07 Oct 2007 rated 6 out of 10.

Renovations are ongoing at this hotel and this should be known to the traveler before the room is booked and paid for in full. The banging two units down were awful to listen to. The front desk offered to move our room but we decided to stay as we were assured that they were not going to work on the weekend. The other issue with the room is that you can hear everything outside from the delivery trucks to guests/staff having a conversation. The staff tried to meet our needs and the pool and beach were terrific. Although after a rain storm the water was brown in front of the hotel. The storm drains enter a canal behind the hotel which enters into the ocean in front of the hotel. On a clear day snorkeling in front of the embassy suites next store was great. The hotel refunded our parking fee due to the noise inconvenience.

Positives: Hotel room price was reasonable, the pool and beach were terrific. The staff generally tried to accommodate guest needs. The bed was comfortable.

Negatives: The hotel/condo unit in immediate need of an update, especially the 1970s style bathroom. We could hear the banging as renovations were ongoing.

Reviewer: Not provided on Thu 20 Sep 2007 rated 1 out of 10.

Bad.

Positives: Adequate facilities.

Negatives: Front desk staff completely annoying and troublesome.

Reviewer: Not provided on Thu 30 Aug 2007 rated 10 out of 10.

Very surprised with quality of room and view of ocean. Lobby staff very friendly and pleasant to work with. Grounds were well groomed and peaceful to walk in. Would certainly consider a return to this hotel in future visits.

Positives: Excellent grounds very peaceful with great views of the ocean.

Negatives: Rooms though clean and light starting to show ages.

Reviewer: Not provided on Sat 25 Aug 2007 rated 10 out of 10.

We had a great time. The facilities were excellent.

Positives: Excellent vacation option.

Negatives: Worn carpet in lobby.

Reviewer: Not provided on Thu 10 May 2007 rated 8 out of 10.

Very good choice for family stays with the convenience of a kitchen and appliances.

Positives: Convenience of having an equipped kitchen.

Negatives: Somewhat noisy.

Reviewer: Not provided on Mon 12 Feb 2007 rated 7 out of 10.

My wife and I stayed at this hotel for a week; Mon-Fri. I travel 15-20 days/month for a living and stay in hotels ranging from 2-4 stars so I have a feeling of what to expect from a 3 star hotel. Personally, I would rate this hotel a solid 2.5 stars, maybe a 3. I can see its attractiveness to families because our 1 bedroom 'standard' was essentially a 700 sq/ft. 1 bedroom apartment with the garden view, complete with kitchen and washer/dryer, which is nice if you don't want to eat out all the time. It had a dining table and fold-out couch. The rooms are a little out of date and our bedroom had very poor lighting. My wife noticed a cockroach crawling in the bathroom one morning of our stay. I disliked the nickel & dimming by the hotel. You have to pay $9/day for parking, and even $1.50/day just to use your in-room safe!

Positives: Nicely kept grounds.

Negatives: Outdated, cockroaches in bathroom, charged for in-room safe!

Reviewer: Not provided on Fri 25 Aug 2006 rated 9 out of 10.

Overall a great trip for the money. My unit had a nice kitchen which was fully equipped. Maid service came daily, but I never them working positive). Everything was clean and the pool area was nice, right on the beach with bar service and a place to eat lunch. I travel a lot and would definitely recommend this hotel to others.

Positives: Great location, updated rooms with good view and good service.

Negatives: I don't have any complaints about this hotel.

Reviewer: Not provided on Fri 25 Aug 2006 rated 3 out of 10.

Staff need to be more attentive! Rooms need to be kept cleaner and housekeeping staff need to learn how to clean better. Had to pay for safe in room whether used or not - not relayed to us. Also parking should be free for patrons staying at the hotel. More things for children to do. Gifts shops staff should be more friendlier and not regretting every moment they are working. My first trip to Maui. I would not stay in this hotel or recommend this hotel to anyone.

Positives: Grounds where beautiful

Negatives: Staff and housekeeping not attentive enough. Not cleanliness enough for me. The price was too high.

Reviewer: Not provided on Wed 21 Jun 2006 rated 10 out of 10.

It was absolutely beautiful and we loved everything about it. It had great service and a great pool. Everyone was friendly.

Positives: It was beautiful, clean and a great pool.

Negatives: There was nothing I loved it.