Outrigger Reef

Reviewer: Not provided on Tue 06 Sep 2011 rated 10 out of 10.

The hotel is very comfortable and very clean, right in front of the beach. During lout stay, they had to re fertilize their plants/tree and the smell is the worst.

Positives: It is right in front of the beach. They had us use a courtesy room to take a shower after checkout time.

Negatives: Key cards failed 3 times, pool water is salty. Expensive valet parking even for hotel's guests.

Reviewer: Not provided on Thu 20 Jan 2011 rated 8 out of 10.

Overall, it was a good place to stay. After finding our luggage, upgrading us to a room with a King bed, it was great. The buffet was overpriced and they ran out of potatoes, but Dukes restaurant which is a 10 minute walk away had a great buffet and Denny's was within a 1 minute walk.

Positives: If there were problems the staff did everything they could to accommodate.

Negatives: The hotel staff lost our luggage on the first day and they initially had us in a room with two double bed instead of the requested king.

Reviewer: Not provided on Thu 09 Dec 2010 rated 8 out of 10.

Overall, a good experience staying at the Outrigger Reef, but likely to reconsider a second stay. The ocean view rooms are gorgeous and sit right on the beach front. Staffs (mostly) are very friendly and helpful, with one specific exception, which unfortunately forced me to severely reduce my positive opinion on this hotel.

Positives: Excellent location, mostly friendly staffs.

Negatives: Somewhat noisy room; one specific staff with an attitude.

Reviewer: Not provided on Fri 29 Oct 2010 rated 10 out of 10.

Everything about this hotel is perfect. The rooms were big, with balcony, lots of people to assist for every need, variety of restaurants close by and a awesome activities assistance program.

Positives: This hotel has the best location to everything in Waikiki.

Negatives: The shore in front of the hotel is extremely rocky.

Reviewer: Not provided on Thu 01 Nov 2007 rated 8 out of 10.

The remodeled rooms are very comfortable. It's great to have a Starbucks and jamb juice in the entrance. Being able to walk directly to the beach is great. The location is also nice in the sense that you can walk to most anything in Waikiki and it's easy to access the freeway for other island excursions. The parking charge ($25 daily) seems steep but I think it might be typical for the local hotels.

Positives: The remodeled room was comfortable and spacious.

Negatives: The construction noise started too early.

Reviewer: Not provided on Thu 14 Jun 2007 rated 10 out of 10.

Friendly staff, lovely rooms with beautiful beach view, nice beach, convenient location, relaxing atmosphere, nice complimentary activities (lei making, hula lessons, plant walk, name translated into Hawaiian).

Positives: Newly redecorated beautiful rooms.

Negatives: Ongoing renovation of parts of the building, 1 elevator not working.

Reviewer: Not provided on Wed 27 Dec 2006 rated 4 out of 10.

What a disappointment. This hotel was hard to get to on the day we arrived. There was construction going on and there was no way to enter the "drive-up" part of the hotel. After four attempts (driving around and around the blocks), a construction vehicle was moved and we were able to drive up to the hotel entrance. This took over an hour. Upon check in we were informed that we could not use the room we had booked because we had our toddler with us. We explained that he did not need a bed (we travel with bedding for him) and that I was fully aware that we would likely receive a room with only one bed (which was fine with us). The upgraded room was falling apart. Stained carpets, and if you moved the curtains, pieces of ceiling fell down on the hide-a-bed below the curtains. You can't adjust the air conditioner. It's either high or low no temperature control. We would have preferred to have the fresh air with the window open, however there was so much construction noise during the day, and traffic noise in the evening. The pool was much too small for such a large hotel. Once the beach-front wing remodel is completed and occupied, the pool area will not suffice or meet the needs of customers wanting a break from the beach (example: windy days or when the ocean is especially cold).the location is top-notch! This alone saved the hotel stay. The restaurant next to the pool had reasonable prices for breakfast and very delicious macadamia nut pancakes. Absolutely the best I have ever had.

Positives: Location right on beach.

Negatives: Room was in terrible shape. Ceiling crumbling above us! Construction everywhere. Noise.

Reviewer: Not provided on Wed 27 Dec 2006 rated 2 out of 10.

The room and the facility don¿t look like a 4 star hotel at all.

Positives: Nice garden.

Negatives: The staff is not friendly.

Reviewer: Not provided on Mon 25 Dec 2006 rated 4 out of 10.

The outrigger reef is in the process of a renovation and is not at a 3 or 4 star level during this time. If you want that experience, stay somewhere else.

Positives: Staff.

Negatives: Small room, no baths in rooms (showers), dingy in need of redo.

Reviewer: Not provided on Sun 24 Dec 2006 rated 6 out of 10.

They are currently upgrading this hotel. Had we known this we would not have booked it. Our room was extremely old and there was no bath tub.

Positives: Old.

Negatives: Old.

Reviewer: Not provided on Fri 22 Dec 2006 rated 6 out of 10.

This hotel was fine, but we expected it to have a nicer quality to the decorating.

Positives: Staff was friendly and attentive

Negatives: Furnishings were old and dated

Reviewer: Not provided on Fri 22 Dec 2006 rated 6 out of 10.

Low quality hotel with good restaurants although there is a problem keeping birds out of the open-air restaurants/bars. Close proximity to beach and shopping. Hotel room outdated and in not very good condition. Small rooms, outdated bathroom with fixtures that need to be replaced. No shelves in bathroom so toiletries have to remain in travel bags. No hair dryer. Bad carpet. Looks as though no reinvestment of profits goes back into keeping the hotel up-to-date. No internet access in rooms is so 5 years ago.

Positives: Song bird restaurant.

Negatives: Rooms - no internet, bathroom too small with no shelves, dirty carpet.

Reviewer: Not provided on Thu 21 Dec 2006 rated 10 out of 10.

This is an excellent hotel and guests should take advantage of its location and that there is literally a reef and beach just steps from the hotel.

Positives: Location, services they provide to their guests, nearby restaurants and stores.

Negatives: Paying for use of the internet in the business center.

Reviewer: Not provided on Wed 20 Dec 2006 rated 9 out of 10.

The staff was friendly, the location excellent. Construction noise during the day would have been annoying if we did not go out touring. Eating at the restaurant poolside was relaxing and service was very good. Buffet was average. Room was nothing special.

Positives: Location and public areas.

Negatives: Room needed to be upgraded.

Reviewer: Not provided on Wed 06 Dec 2006 rated 6 out of 10.

This was an ok hotel. The room was very spacious but also old and outdated. There was construction everywhere we turned which was a turn-off. The staff and services were good for the most part. Overall, I was pleased with our stay.

Positives: Room was very spacious.

Negatives: Room was outdated and old.

Reviewer: Not provided on Wed 06 Dec 2006 rated 8 out of 10.

This is a great hotel. The location is great - right on Waikiki beach. We enjoyed eating and having a drink at the restaurants which were also right on the beach. We also were grateful for the hospitality room since our flight left at midnight - it was nice to shower later in the day.

Positives: Location - right on Waikiki beach.

Negatives: Construction on the street started early - 5am.

Reviewer: Not provided on Tue 05 Dec 2006 rated 7 out of 10.

This hotel is in a great location and has plenty to do both at the hotel and within walking distance. It is family friendly and had pretty good restaurants. The rooms leave quite a bit to be desired if you are expecting a "resort". They are very "days inn". Overall the hotel is nice, but the rooms are a real let down.

Positives: Great location close to the beach with affordable restaurants and a good variety of close activities.

Negatives: The rooms were not very nice and had a very "golden girls" decoration and furniture style. Quality of room was low.

Reviewer: Not provided on Tue 05 Dec 2006 rated 6 out of 10.

The star rating seemed incorrect to me and therefore the experience did not meet my expectations.

Positives: Location on the beach.

Negatives: Unconstruction, rooms old and tired.