Doubletree Guest Suites

Reviewer: Not provided on Tue 13 Sep 2011 rated 10 out of 10.

Great location and the friendly staff.

Positives: Location and quality.

Negatives: NA

Reviewer: Not provided on Sun 10 Apr 2011 rated 7 out of 10.

Do not like hotels that have pools, but do not keep up on the maintenance.

Positives: Room was fairly nice.

Negatives: Pool was very dirty and my child could not use it, very disappointing.

Reviewer: Not provided on Sat 09 Apr 2011 rated 5 out of 10.

The staff was the most difficult to deal with and very rude. The elevators sounds as if they are going to fall apart at any moment. The room was nice, but I wouldn't go back again.

Positives: The room was nice.

Negatives: Staff was very unfriendly and unhelpful and quite rude..

Reviewer: Not provided on Sun 11 Apr 2010 rated 7 out of 10.

The rooms surround an interior courtyard with a bar and restaurant on the first floor. It can get loud.

Positives: Rooms were clean.

Negatives: No public space WiFi.

Reviewer: Not provided on Sat 03 Apr 2010 rated 6 out of 10.

The staff was friendly although the room was pretty small and did not have a closet. The hotel also charged $9.99 per day for internet access. Free Wi-Fi would have been nice since I only used the room to change and sleep.

Positives: The staff was friendly. The location was nice.

Negatives: It did not have free Wi-Fi, it cost $9.99/day.

Reviewer: Not provided on Tue 30 Jun 2009 rated 9 out of 10.

Good place to stay. Very clean and comfortable. Desk staff was slow to answer request.

Positives: Clean and comfortable.

Negatives: Staff could have been more helpful.

Reviewer: Not provided on Wed 23 Jul 2008 rated 10 out of 10.

This Doubletree is very convenient to the Galleria where my business was conducted. It was quiet and comfortable and I couldn't ask for more.

Positives: The room was beautiful and very comfortable.

Negatives: The vending machines that weren't broken would not take dollar bills.

Reviewer: Not provided on Wed 16 Jul 2008 rated 8 out of 10.

Nice hotel for short stay.

Positives: Bathroom facility.

Negatives: Interior courtyard.

Reviewer: Not provided on Thu 10 Jul 2008 rated 8 out of 10.

Overall, this is a great hotel that needs minor adjustments in completely satisfying the guest.

Positives: I like the idea that the hotel staff was very friendly and helpful.

Negatives: I did not like the fact that when we requested towels, there was no one immediately on hand to deliver them to us.

Reviewer: Not provided on Wed 21 May 2008 rated 8 out of 10.

The only thing I disliked about this hotel was the food. My wife and I got up on the first morning, and went to the dining area for breakfast, only to be treated with the most tasteless array of cuisine I have ever encountered. Everything from the eggs to the bacon to the toast was flavorless, and for $15 per person, I expected much, much more. Trying to attribute the breakfast to a mishap, I ordered room service dessert later that evening, only to be treated with a bred pudding that had the same flavor as my bacon earlier, none. Food aside, the rest of the hotel was fantastic, the most comfortable bed I have ever slept on outside of my own home. A friendly staff, that is always ready to serve any need you may have. I will definitely stay at this hotel on my next trip to Atlanta, but I'll have my dining planned for elsewhere in advance.

Positives: The beds were extremely comfortable, and the staff was very courteous.

Negatives: The food! Everything about all of the food we tried, excluding the cookies, was bland and tasteless. Will never dine at this facility again.

Reviewer: Not provided on Tue 04 Sep 2007 rated 6 out of 10.

The positive is the hotel is located in a centralized area. The negatives are: The bar is a makeshift table in the atrium with no seating. I was charged $12.00 for a Martini and $6.00 for a beer with no place to sit and enjoy them. The bartender with his comments on other entertainment establishments was offensive in the way he presented them and was barely able to mask his snootiness with a facade of smiles and apologizes. There is construction going on which makes for a noisy day. Forget trying to sleep in. The sound proofing between rooms and out in the atrium is something to be desired. There were two elevators unfortunately one was out of service and the hotel was booked which made getting up and down from the 7th floor somewhat challenging. I had reserved a smoking room and when I called room service to ask for an ashtray in the room I was informed the hotel was now a non-smoking hotel through out. I used the $12.00 Martini glass thank you very much. I will say that once the renovations are completed this should be a very nice looking hotel. But I would not recommend this hotel for travelers during this renovation phase. Especially those travelers not wanting to have to listen to banging and sawing early in the morning.

Positives: The hotel is located in a centralized location.

Negatives: Construction, bar tender barely able to disguise his snootiness.

Reviewer: Not provided on Wed 27 Jun 2007 rated 10 out of 10.

This hotel was great. Close to the freeway and many places to eat. Staff was very friendly. A wonderful stop for the price!

Positives: The room was wonderful!

Negatives: Not fond of feather pillows.

Reviewer: Not provided on Mon 25 Jun 2007 rated 10 out of 10.

This hotel was very good. The staff was nice and helpful but, do not expect to check in at the 4:00 pm like specified. Housekeeping was very slow cleaning the room (if you are checking in on the weekend) and they did not communicate with front desk once they were finished cleaning the room. Other than that this was a really nice hotel.

Positives: The hotel staff was very helpful and friendly.

Negatives: The check in time was 4:00 pm was not able to check in until 7:00.

Reviewer: Not provided on Fri 04 May 2007 rated 8 out of 10.

The overall experience was fine, but the furniture in the room was dirty and worn. I understand they are in through process of renovating all the rooms. Should be fantastic when completed.

Positives: Location! Size of rooms.

Negatives: Seemed shabby and worn are renovating as of now.

Reviewer: Not provided on Wed 02 May 2007 rated 10 out of 10.

Above average value.

Positives: Excellent staff. Friendly service e, above expectations. Bedding should be five star rated.

Negatives: Furniture in sitting area furniture seemed a bit on the low end side of the scale.

Reviewer: Not provided on Tue 03 Apr 2007 rated 8 out of 10.

Overall, good. Kind of on the old side but I think they are in the process of remodeling.

Positives: Indoor atrium.

Negatives: A little old.

Reviewer: Not provided on Mon 19 Feb 2007 rated 7 out of 10.

Overall was a good deal for the price I paid. The hotel needs the renovations as the wall paper was pealing in several locations and the overall condition of the hotel was slightly below a 3 star hotel rating. However, the service and amenities were deserving of the 3 star rating. The renovations being made did not cause any problems. Parking near the entrance was limited.

Positives: Staff was polite. Our stay was satisfactory. No problems.

Negatives: Renovations in progress. The room we stayed in was not renovated but was in need of updating.