Doubletree Grand Hotel Biscayne Bay

Reviewer: Not provided on Mon 29 Nov 2010 rated 10 out of 10.

Overall the hotel was nice and beautiful. Concierge knowledge was a bit poor. I asked a direction to a restaurant and they gave me a wrong info and I ended up got lost.

Positives: Bay view at 9th floor was very nice.

Negatives: Room was across the hall from the emploee room. Staff was a bit loud early in the morning and night.

Reviewer: Not provided on Mon 14 Jun 2010 rated 10 out of 10.

Convenient to University of Miami/Miller School of Medicine; good sized rooms, accommodates a third bed(roll-away);safe and clean.

Positives: Geit safe and clean facility; personnel efficient and customer-friendly

Negatives: Parking was expensive and time consuming.

Reviewer: Not provided on Sat 28 Nov 2009 rated 10 out of 10.

A<BR/>large hotel and you were in a large room, clean and nice bathroom. It was the best Double Tree that we have had the pleasure to stay in. We will stay here on our next visit to Miami.

Positives: Our room was on the ocean front which we requested.

Negatives: I had to pay $29 to park.

Reviewer: Not provided on Fri 23 Jan 2009 rated 5 out of 10.

When I first arrived, I was asked if I was in the right spot (I was offended). My room was next to the service driveway so we it was noisy at all night with trucks dropping off items. My room had bugs (roaches).

Positives: The staff was nice.

Negatives: You pay for what you get. The room was just a dressed up Motel 6.

Reviewer: Not provided on Wed 03 Sep 2008 rated 9 out of 10.

Very good stay overall.

Positives: Large spa.

Negatives: Did not get the chocolate chip cookie at check-in like all the signs say in the hotel (and try to get you to buy them from Starbucks).

Reviewer: Not provided on Mon 01 Sep 2008 rated 7 out of 10.

Overall, the rooms were moderately clean, and the bed was somewhat comfortable. The view was less than spectacular.

Positives: The shower was hot and flowed well.

Negatives: No better than any other 2 or 3 star hotel.

Reviewer: Not provided on Mon 21 Jul 2008 rated 10 out of 10.

Very relaxing place to stay with a great view of Port of Miami.

Positives: Very nice staff, nice rooms, great location.

Negatives: Did not have a shuttle bus to airport.

Reviewer: Not provided on Wed 16 Jul 2008 rated 7 out of 10.

Room a bit muggy A/C cranked fixed it, Its' $29 a day to park now, had to walk "a million" miles to my room, but, it overlooked the marina, nice view. Room was huge and comfy. Very quiet back here. Nice for the business traveler.

Positives: Roomy comfy room, quiet.

Negatives: Parking fees way too high.

Reviewer: Not provided on Wed 16 Jul 2008 rated 7 out of 10.

The parking valet personnel were not very clear on the parking cost by using the Hotel parking or the public parking across the street. The overall stay was good.

Positives: Very nice view over the bay towards Miami Beach.

Negatives: The in room refrigerator with snacks that are charged to the room when touched.

Reviewer: Not provided on Thu 29 May 2008 rated 7 out of 10.

Hotel is easy to find and is well built, well maintained, and has a friendly and efficient staff. There is no self-parking, valet-only.

Positives: Friendly and efficient staff. Quality, clean hotel.

Negatives: Only valet parking available--almost $30.00 per night. Long walk and stairs from elevator to guest room.

Reviewer: Not provided on Tue 20 May 2008 rated 8 out of 10.

I enjoyed my stay at the Doubletree, the staff was friendly and very helpful. The parking in Miami is a joke! I would think the management at the Doubletree would purchase parking for there paying customers. The hotel was at full capacity and is probably full 95% of the time. So it would be nice for the Doubletree to buck up for some parking.

Positives: Friendly staff.

Negatives: The distance from elevator to the room, very long walk!

Reviewer: Not provided on Fri 16 May 2008 rated 6 out of 10.

The hotel looks to be in good area during the day but it's not the same in the evening. Care to be outside alone in the dark. We were attacked one night when coming back to the hotel by foot.

Positives: Space in room and comfort.

Negatives: The area is not safe in the evening!

Reviewer: Not provided on Mon 03 Dec 2007 rated 7 out of 10.

Overall, this hotel was fine. The room seemed muggy when we arrived, so we cranked the A/C. We also had just one towel, and the staff suggested at midnight that we come down to get more towels. We took some off the housekeepers cart in the a.m. From then on, we had no towel issues. Also, the staff was hit or miss. Some were very friendly and helpful; others were not at all helpful and seemed to be bothered with helping us. We found this all over Miami. Two pleasant women trying to shop to fill a container, and we were either helped very well, or people were rude to us. Is there something in the air or water here?

Positives: Convenient location.

Negatives: Room was muggy so we cranked up the air.

Reviewer: Not provided on Mon 27 Aug 2007 rated 4 out of 10.

The hotel was nice for the price I did like the dream beds but the room I had the view was horrible.

Positives: I liked the dream beds and the presentation in the lobby.

Negatives: I did not like that the room view was of dirty trash on the side of the building and it was at the far end of the hall.

Reviewer: Not provided on Sun 20 Aug 2006 rated 9 out of 10.

Very nice building , well kept and the choice of two great restaurants..

Positives: The convenience of the restaurants, shops ,and all the amenities such as the lay out of the pool an its multiple hot tubs etc.

Negatives: The parking availability too much noise too early as a result of lots of constructions going on all around the hotel

Reviewer: Not provided on Sun 13 Aug 2006 rated 9 out of 10.

Central location between downtown and Miami Beach- staff is very friendly- Parking is $20-24 per day.

Positives: Nice room, very comfortable bed.

Negatives: Parking is a pain/expensive.

Reviewer: Not provided on Thu 10 Aug 2006 rated 10 out of 10.

overall, it's good.

Positives: Outstanding.

Negatives: Hard to find how to get there by my car.

Reviewer: Not provided on Fri 28 Jul 2006 rated 10 out of 10.

This a large hotel/condo complex. Check was fast an courteous. Our room was on the 8th floor and looked on to the sun deck, so we had to keep our curtains pulled as there were people walking past our room constantly. Although the room was not a suite it was a decent size with a very nice bathroom, comfortable bed and nice linens. The cleanliness was very good. We did have to pay $24 to park.

Positives: Rooms were clean, nice bedding and bathrooms.

Negatives: $24 to park, a long walk from the elevator to our room.

Reviewer: Not provided on Mon 24 Jul 2006 rated 6 out of 10.

It needs a renovation, cleanness, better customer service, the location is great because is just in front of the school which I attend to, but I wouldn't visit for leisure.

Positives: Location.

Negatives: Very cold front desk staff, a lot of noise all night long!

Reviewer: Not provided on Wed 12 Jul 2006 rated 8 out of 10.

It was good to stay in that hotel except that the smell was disgusting.

Positives: The room was spacious and pretty.

Negatives: The area is somewhat dangerous and it smells bad. (cigarette smell everywhere).

Reviewer: Not provided on Thu 15 Jun 2006 rated 8 out of 10.

Friendly staff, clean, quite, restaurants and Newsstand in lobby, vale parking ($24 flat/24hrs), nice rooms.

Positives: Great view from pool of Miami Beach / Bay / Harbor.

Negatives: Neighborhood under construction.

Reviewer: Not provided on Thu 08 Jun 2006 rated 6 out of 10.

Nice location. Great pool. The parking fee should be waived for guests. $24 is ridiculous.

Positives: The pool is great.

Negatives: Parking was $24 even for a short overnight.