Doubletree Guest Suites

Reviewer: Not provided on Sat 10 Sep 2011 rated 9 out of 10.

Very nice and good location.

Positives: Very spacious.

Negatives: No compementary breakfast.

Reviewer: Not provided on Wed 06 Jul 2011 rated 10 out of 10.

The suite was immaculate, nicely appointed and wonderfully relaxing.

Positives: Decorative bed pillows scribed with sweet dreams.

Negatives: We only had the opportunity to stay a short time.

Reviewer: Not provided on Sun 03 Jul 2011 rated 10 out of 10.

We only stayed overnight, but what we saw really impressed us. The suites were large, the view wasn't of the parking lot (always a plus), and the rooms were arranged and the walls thick enough that you couldn't hear the other guests. (We saw several groups of tour groups full of teens and we never heard them once in our room.)

Positives: Simply lovely. Walls thick so you didn't hear other guests.

Negatives: Would like more elevators, especially since there appeared to be several big groups staying as well.

Reviewer: Not provided on Sat 05 Feb 2011 rated 9 out of 10.

Great! They do have higher taxes, and hidden parking fees.

Positives: Customer service was excellent.

Negatives: Hotel had hidden charges for parking. Charged me for 2 nights, and not the 3rd. Said they would refund the two parking charges, still waiting for the refund.

Reviewer: Not provided on Sun 03 Oct 2010 rated 7 out of 10.

The rooms are nice, but not really a suite. The doors separating the rooms do not block out light and sound at all. Our first room was right above where the buses pick up and was very noisy with the loud bus engines from 8 am to 1 am. The hotel staff moved us to the other side of the hotel after the first night which was a lot better. The staff are excellent.

Positives: Attentive staff members who respond quickly.

Negatives: Noise level of the buses.

Reviewer: Not provided on Wed 11 Aug 2010 rated 4 out of 10.

Was given a room overlooking the parking lot. Not happy about that. Had to pay the $10.00 daily parking fee for my husband to park in the lot even though he was only visiting for an hour or two. Could not use Wi-Fi in our room without being charged a daily $10.00 fee. The housekeeping person left used coffee cups in our room. I selected this hotel because it was on the Disney grounds and it had a good rating. Very disappointed in everything except the cookies we received upon arrival and the hotel restaurant, which was very nice.

Positives: It provided shuttle to Disney.

Negatives: The hotel charged daily fee for Internet and parking fee.

Reviewer: Not provided on Fri 02 Jul 2010 rated 10 out of 10.

This hotel is spectacular, great value.

Positives: Hotel staff extremely pleasant and helpful. Rooms were beautiful.

Negatives: Nothing.

Reviewer: Not provided on Mon 08 Feb 2010 rated 9 out of 10.

Excellent hotel and we would stay again and recommend it to anyone. Very clean and staff was more professional and friendly than any hotel I remember staying at.

Positives: Very professional and friendly staff.

Negatives: No complementary breakfast.

Reviewer: Not provided on Fri 01 Jan 2010 rated 9 out of 10.

Front end staff was beyond friendly and went out of their way to be helpful. The hotel was quiet and easy to find. When they realized that they had booked us into 2 king rooms and we had 6 children with us, they gave us a free upgrade for 1 room into a suite. I<BR/>would stay there for a vacation, the room was comfortable and roomy!

Positives: Clean. Friendly staff who went out of their way to be helpful.

Negatives: The bed squeaked when we rolled over.

Reviewer: Not provided on Sat 19 Dec 2009 rated 10 out of 10.

I thought the hotel was great! The staff was very friendly, the location was perfect (really close to amusement parks), and I would absolutely stay here again!

Positives: The room was spacious and clean and the cookies were amazing.

Negatives: Everything was great!.

Reviewer: Not provided on Mon 24 Aug 2009 rated 10 out of 10.

Very nice location to Disney.

Positives: Layout of the room.

Negatives: Nothing.

Reviewer: Not provided on Mon 25 May 2009 rated 10 out of 10.

Excellent. Enjoyed my stay.

Positives: Room was very spacious.

Negatives: n/a

Reviewer: Not provided on Mon 04 May 2009 rated 10 out of 10.

Spacious rooms, clean, friendly staff, welcoming atmosphere, free cookies. Would highly recommend. It was a great value.

Positives: Spacious rooms, clean, friendly staff, welcoming atmosphere, free cookies.

Negatives: Having to pay for parking.

Reviewer: Not provided on Mon 09 Feb 2009 rated 10 out of 10.

Great hotel to head to Disney. Free shuttles.

Positives: Staff helpful. Easy shuttle access.

Negatives: was great!

Reviewer: Not provided on Tue 13 Jan 2009 rated 2 out of 10.

Dividing doors did not work. No fan in bath. Furniture dirty/stained. Restaurant did not want to provide service to pool and gave excuses. Requested non-smoking room but room reeked of tobacco and only given one opportunity to move when it was inconvenient to all. Every day cleaning staff omitted something. Towels, Kleenex, toilet paper, soap, shampoo, coffee etc. The day before leaving the cleaning staff took my personal alarm clock. It was there when leaving and went back to room when they were done and it was gone. I could go on and on. What a lousy way to spend vacation.

Positives: Not much to like because every event was tainted by poor service, attitude, etc.

Negatives: Offering a free two day stay for all gone wrong, hardly compensates.

Reviewer: Not provided on Wed 10 Sep 2008 rated 10 out of 10.

For the money this was a great value! My picky husband was even pleasantly surprised.

Positives: Comfortable, clean and just right amount of cushy.

Negatives: Breakfast was very expensive.

Reviewer: Not provided on Wed 10 Sep 2008 rated 1 out of 10.

I would not stay there again. The staff was very nice but did not deliver in a timely manner, small kitchen like area but no storage. Foul odor from ventilation when A.C. was working. Laundry area was in disrepair. No action taken when reported. No change machine, guests are required to go from the 7th floor laundry to the lobby for change.

Positives: Location.

Negatives: No AC, slow response, laundry facility poor, musty smell from vents, charge for internet, food very expensive for quality.

Reviewer: Not provided on Fri 05 Sep 2008 rated 9 out of 10.

The room was very spacious (had a separate living area, dining area, and bedroom area) and was very clean and comfortable. The king-sized bed was extremely comfortable, and both the bedroom and the living area had large-screen LCD televisions. The Wolfgang Puck's coffee provided in the room was excellent. Room also had a small refrigerator and sink near the dining room area. Like a small apartment.

Positives: Spacious room and very nice layout.

Negatives: Loud air conditioner.

Reviewer: Not provided on Fri 15 Aug 2008 rated 8 out of 10.

Great Location! Close to the parks, restaurants and shopping! The room was clean. We stayed in a suite so the kids would have their own space. The louvered doors separating the "master" bedroom & their pull out sofa did not provide much privacy, however. We wanted a separate space because my 5 year old is a very noisy sleeper. I could hear her and they had a hard time going to sleep because we had our light on watching TV. Otherwise I would recommend this hotel. We did not go to the pool or the restaurant in the hotel so can't comment. It was nice having a refrigerator for cold drinks, a microwave and sink. It was a good value for the family!

Positives: The Location was great! Close to the parks, shopping & restaurants.

Negatives: The doors to the bedroom in the Suite were not very private. The Lights kept the kids up when they went to sleep.

Reviewer: Not provided on Wed 13 Aug 2008 rated 3 out of 10.

It could have been so much nicer and Calypso Cay could have been much nicer about everything.

Positives: It was cheap.

Negatives: It was real cheap.

Reviewer: Not provided on Sun 27 Apr 2008 rated 5 out of 10.

Description said hotel was inside wdw resort, which was correct. However not the main resort and Disney transportation (mono-rail, boats) do not run to this hotel. I would not stay at this hotel unless you plan on waiting 30 min to 1 hour for a packed bus ride to and from the parks. Otherwise very clean, spacious rooms. Restaurants close. Staff was friendly at check-in, but not after that.

Positives: Room spacious and clean.

Negatives: Hotel staff not helpful.

Reviewer: Not provided on Thu 13 Mar 2008 rated 9 out of 10.

All in all, I had a great stay. Cookies were awesome.

Positives: Great location to downtown Disney. Bus service was right on schedule. Beds were comfortable.

Negatives: Room was a little small.

Reviewer: Not provided on Sun 10 Feb 2008 rated 4 out of 10.

The hotel does not reflect other doubletrees that I have stayed in. It appears to be an old best western. It definitely needs modernization in the rooms. Very cheap looking furniture and appears to be worn.

Positives: The restaurant staff and server were very accommodating.

Negatives: Internet service was not working. Changes rooms 3 times.

Reviewer: Not provided on Wed 30 Jan 2008 rated 7 out of 10.

I have a problem when the hotel pushes upon its guest about Vacation Clubs/Time Shares. I realize that this is a way to get new takers on the plan, but am a little taken back by the way it is often presented.

Positives: Liked the in room microwave and refrigerator.

Negatives: Did not like the bus transportation set up for Disney World. Misleading!!!

Reviewer: Not provided on Sun 13 Jan 2008 rated 10 out of 10.

The hotel was very family friendly. The staff went out of their way to make staying with young children easy. The lobby was in the middle of being remodeled and left a little to be desired, but it looked like it would be nice when it was completed. They did a good job working around the guests during the remodeling.

Positives: The staff was EXCEPTIONALLY friendly and helpful!

Negatives: They were remodeling the lobby.