Holiday Inn

Reviewer: Not provided on Thu 20 May 2010 rated 9 out of 10.

Hotel was clean. Staff friendly. Continental breakfast was OK. 2 Blocks to beach area. Within driving distance to outlets, Ocean City, Rehoboth Beach, Bethany Beach. Nice pottery outlets. Found a huge difference in pricing at restaurants in the area for seafood. Had to shop around for meal deals. Would definitely return.

Positives: Walking distance to beach. Centrally located. Easy to get around. Not congested area.

Negatives: Continental breakfast could have used fresh fruit salad, not canned; fresh waffles; larger selection of healthy food.

Reviewer: Not provided on Thu 22 Apr 2010 rated 8 out of 10.

This hotel was overall pretty comfortable, and the staff was generally very courteous. The free breakfast is nice, though don't expect anything too fancy. The complementary coffee and the bathroom amenities, much like the breakfast, were merely adequate. Overall, though, the cleanliness of the hotel and the courtesy of the staff made my stay a pleasant one.

Positives: Free breakfast.

Negatives: In-room amenities weren't great (coffee, shampoos, soaps, etc.).

Reviewer: Not provided on Thu 04 Mar 2010 rated 2 out of 10.

We stayed with my husband and 3 years old. The room had a strong musty mold odor. Horrible, we complained about the mold smell and were told it would be looked into. It is terrible for a hotel to sell moldy smelling patrons especially with a young child. What kind of health threat was there? Maybe the state should investigate. We planned to stay all weekend, but left the next morning, pathetic hotel, later were told by a phone call, management knew about mold yet still did not warn patrons.

Positives: Nice lobby.

Negatives: Moldy rooms.

Reviewer: Not provided on Thu 27 Aug 2009 rated 9 out of 10.

The beach is a short walk from the hotel which is great. If you are looking for nightlife this is not the place to go. However, if you are looking for a relaxing getaway this is the place. The rooms were very large and clean. The staff was very friendly and helpful and parking was FREE! We had a great trip.

Positives: The beds were so comfy and the parking was free!

Negatives: The shower curtain rings were bad.

Reviewer: Not provided on Sat 06 Sep 2008 rated 9 out of 10.

We had a very pleasant experience at this hotel. Manager is a very nice gentleman and committed to meeting you every need. Breakfast buffet is nicely done. All things considered we would recommend this hotel to others and would also stay again.

Positives: Manager was a very nice person and very accommodating. Breakfast and facilities were comfortable and clean. Nice exercise room.

Negatives: Whirlpool bath was part of room with no privacy.

Reviewer: Not provided on Sun 31 Aug 2008 rated 9 out of 10.

It was a nice stay with in ground outside pool and side entrances for convenience.

Positives: This hotel was off the main drive so it gave you a better sense of security.

Negatives: There was no cover for the bed - just the sheet and the top comforter.

Reviewer: Not provided on Mon 18 Aug 2008 rated 7 out of 10.

Hard to find towels at pool, needed to get from reception. Workout facilities dated and limited. Good for a quick stay with your family. Pool had mega amounts of chlorine in it. It was an okay hotel, not luxury, but practical.

Positives: Convenient location.

Negatives: The breakfast was a bit frantic. All microwavable products.

Reviewer: Not provided on Mon 04 Aug 2008 rated 7 out of 10.

The hotel was a great location for beach access and the breakfast was great and enjoyed by the children. The hotel decor could be updated as well as some minor repairs could be done to the rooms.

Positives: The breakfast buffet was enjoyed by all.

Negatives: The hotel room decor could be updated.

Reviewer: Not provided on Fri 01 Aug 2008 rated 8 out of 10.

This hotel was OK for the location and pricing we wanted, but the hotel could use a few minor renovations and upkeep to the rooms.

Positives: Breakfast bar was enjoyed.

Negatives: The room decor could be updated.

Reviewer: Not provided on Mon 28 Jul 2008 rated 10 out of 10.

Very nice place to stay if you want a short trip to the beach. Room had a fridge and microwave which was perfect. Also they have a very nice breakfast available. Perfect for last minute travel with a great location!

Positives: Excellent location for the price!

Negatives: Exercise room is very small.

Reviewer: Not provided on Mon 21 Jul 2008 rated 10 out of 10.

This was a wonderful 1st beach vacation for our family, very friendly front desk staff, liked the fact that there were other families there. Not a "party" place-very relaxing & clean.

Positives: Outside private shower & changing area by pool, security, quite, clean, great pillows.

Negatives: Cheese omelet was over cooked, no balcony.

Reviewer: Not provided on Thu 17 Jul 2008 rated 5 out of 10.

The lobby of this hotel is nice. Once we got to our room we found that the exhaust fan in the bathroom did not work and the microwave was broken. We found ants in the room. Upon notifying the manager about the exhaust fan not working he tried to tell me that it is a very quiet fan and it does work. This is unbelievable because the mirror was steamed up so much that you could tell the fan was not working properly - if not at all. Then the manager told me I must be taking very hot showers. I really don't like it when the mangers make up excuses and try to blame the customer when something is not working. By the way it was 90 degrees outside so I was not taking a very hot shower as he tried to tell me. I told him about the microwave not working and because I did not tell me before we left he could not adjust my bill. We checked in, in the evening and left in the morning. As for the ants I didn't even bother to tell him about them because by now I knew that it would do not good. I at least figured they would adjust my bill for the non working exhaust fan but since I was told by the manager it was working fine he would not adjust my bill.

Positives: Close to boardwalk.

Negatives: Broken exhaust fan in bathroom, broken microwave, breakfast not good.

Reviewer: Not provided on Tue 15 Jul 2008 rated 8 out of 10.

The room was clean and the breakfast bar was good.

Positives: Breakfast bar had a wide selection for all ages.

Negatives: There was no place to sit down to enjoy our breakfast and we had to take it to our room.

Reviewer: Not provided on Thu 03 Jul 2008 rated 9 out of 10.

I enjoyed staying at this hotel and would return.

Positives: The free breakfast had real food, eggs, biscuits and gravy, etc.

Negatives: We had a room that joined another room-it was a bit noisy and didn't feel as private.

Reviewer: Not provided on Sat 24 May 2008 rated 7 out of 10.

Room spacious, clean. Staff friendly. Next day room nor Jacuzzi were cleaned. Towels weren't replaced, trash wasn't removed. Told they were Short staffed. Staff apologized, but gave me clean towels (they didn't remove wet ones), I emptied trash (left in hall, never picked up) I had to replace empty box of tissues in bathroom.

Positives: Very clean & comfortable & easy to find.

Negatives: Stayed 2 nights & room did not get cleaned, no new clean towels, no tissues.

Reviewer: Not provided on Wed 07 May 2008 rated 9 out of 10.

The public areas of the hotel were clean and well maintained, as were the guest rooms. Only a few minor housekeeping errors kept me from rating it higher (as a onetime Hyatt housekeeping manager, I tend to hold all to the standards learned there). Everything worked in the room, the bed was comfortable, and all surfaces looked clean and well dusted. It would have been nice to use the pool, but it was undergoing maintenance. An outdoor pool, quite understandable, but a swim would have topped off the days nicely.

Positives: Clean, well maintained, friendly & helpful staff, close to beach access.

Negatives: The outdoor pool was not open, seasonal main.

Reviewer: Not provided on Sun 27 Apr 2008 rated 10 out of 10.

Its location in a beach community was just a short walk to shopping and swimming. The desk personnel were helpful and friendly.

Positives: The location was excellent to walk to the beach and shopping.

Negatives: The breakfast room was too crowded although service was good.

Reviewer: Not provided on Thu 13 Sep 2007 rated 9 out of 10.

Great hotel, friendly staff, convenient to beach and boardwalk. Clean rooms but a bit musty. Couldn't open windows and elevators were very slow. Overall, a great place to stay.

Positives: Clean, friendly staff.

Negatives: Elevators slow. Musty smell in room.

Reviewer: Not provided on Wed 12 Sep 2007 rated 9 out of 10.

Front desk personnel were nice and informative. Was able to check in early at noon. Cleaning crew did not understand much English. Loved having wireless internet, fridge, and microwave in room.

Positives: Clean, fridge and microwave in room.

Negatives: Bed was too firm.

Reviewer: Not provided on Mon 27 Aug 2007 rated 10 out of 10.

The Holiday Inn Express was very convenient and affordable for spending time at the beach. The rooms were clean; housekeeping was very courteous and accommodating.

Positives: I liked the fact that everyone was friendly and helpful.

Negatives: The continental breakfast should stay open until at least 10:30 and there wasn't an exhaust fan in the bathroom.

Reviewer: Not provided on Sat 28 Jul 2007 rated 10 out of 10.

I'd definitely recommend this hotel. The staff was friendly and helpful, and went out of their way to accommodate us. The rooms were larger than average, and were very clean. The hotel was nicely decorated. The location was roughly a block and a half from the beach, within easy walking distance. When we go back to Bethany beach, I will most likely stay at this holiday inn express again. Happy traveling!

Positives: Staff was friendly and accommodating, rooms were large and clean.

Negatives: The only disappointment was that the pool did not include a baby pool, but this really wasn't a big deal.