The Westin

Reviewer: Not provided on Sun 21 Aug 2011 rated 8 out of 10.

The room was spacious & they let me check in early, but I think for a 4 star hotel it ridiculous that they charge for Internet. The beds were very comfortable with plenty of pillows. But the mini frig was locked, why? They offered a traveler's package for $12.00 a nite. This includes two small bottles of cheap water, valet parking & free Internet! Such a deal. I fell one night walking up to the hotel in their lot & shattered my new iPhone 4. I asked for some band aids & the front desk clerk was so nice but his boss never came out to see if I was ok. I filled out an accident report & still no call from management. You would think they would comp my stay. Despite all this, it is a nice facility.

Positives: The hotel is very nice & the staff was excellent!

Negatives: The parking was scarce & I had to use the conference lot which was not well lite & I fell.

Reviewer: Not provided on Fri 19 Aug 2011 rated 10 out of 10.

Very good. No problems.

Positives: Overall quality, clean with dining and entertainment with in walking distance.

Negatives: Only negative was no internet in room with out additional payment.

Reviewer: Not provided on Thu 19 May 2011 rated 8 out of 10.

Beautiful hotel, but had a few unfortunate experiences with our stay.

Positives: Beds were extremely comfortable.

Negatives: Mold was growing in the shower, they misplaced an urgent ups business package and it was late arriving where it was needed.

Reviewer: Not provided on Sat 09 Apr 2011 rated 10 out of 10.

We loved this hotel - the location was wonderful - you could walk to the restaurants and shopping - and it was easy to find from the airport. The service was great.

Positives: I liked the excellent customer service.

Negatives: I did not like the technology fee.

Reviewer: Not provided on Mon 04 Apr 2011 rated 4 out of 10.

Lovely view and location, staff very nice, but beds were hard and generally chairs and beds very uncomfortable. We have stayed in other Westin hotels and stayed here with the expectation of comfortable beds which didn't happen. Too bad because the rest of the stay was lovely.

Positives: Clean, great view, all lobby, pool, workout facilities were first rate.

Negatives: The beds were terrible and chairs uncomfortable.

Reviewer: Not provided on Thu 17 Feb 2011 rated 9 out of 10.

Needs some minor maintenance done and a pool and hot tub needed to added or advertised better. Overall, good place to stay.

Positives: That it was walking distance within lots of things to do.

Negatives: No swimming pool or hot tub that we could find.

Reviewer: Not provided on Tue 18 Jan 2011 rated 6 out of 10.

I felt like if I breathed wrong, I would be charged extra. On the back of the bathroom door hung a hanger with a sign that said something like, "Please enjoy our wonderful bathrobe. If you take it, you'll pay for it." However, there was no bathrobe on the hanger or anywhere in the room. When I mentioned this to the front desk, they said, "Yes, sometimes housekeeping takes those for cleaning and they don't get them back very fast." The business model is sketchy and I will avoid the hotel in the future, despite its comfortable beds.

Positives: Comfortable beds.

Negatives: Hotel charged me an additional resort fee of $12 beyond contracted room price for services that could not be declined.

Reviewer: Not provided on Thu 13 Jan 2011 rated 7 out of 10.

Other than the strong dog smell everywhere, it was a great hotel to stay in for business. The rooms are small, but comfortable. However, I was surprised to find a $12 per night technology fee added to my bill even though I didn't use any of the optional technologies.

Positives: The staff was super helpful.

Negatives: You cannot escape the smell of dog anywhere in this hotel. The smell doesn't fit the decor.

Reviewer: Not provided on Wed 17 Nov 2010 rated 4 out of 10.

Though the beds are nice, the Westin does not compare to its neighbors, the Omni or the Renaissance with a lack of comparative amenities such as the steam room, golf and other items. I have stayed her before and was never charged a resort fee. It is not a resort, so I did not find it acceptable that they charged me a resort fee on my final bill, without telling me about it in advance. Between that price and the high prices at Priceline's fees and taxes, I ended up paying over $30 more than I had hoped for.

Positives: Beds

Negatives: Required resort fee that I did not know about or use services that it covered.

Reviewer: Not provided on Mon 17 May 2010 rated 10 out of 10.

I don't travel for business much, but this seemed to be a great hotel for hosting business conferences. The rooms were comfortable, the catered food was above average in quality, and overall, people seemed pleased with their stays.

Positives: It was clean, comfortable, and easy for me to attend my conference.

Negatives: They originally wrote the wrong room number on my paperwork causing me to have to call the lobby for the right room.

Reviewer: Not provided on Mon 22 Feb 2010 rated 10 out of 10.

This hotel fulfilled my business travel needs with a comfortable and clean room, and surroundings that helped me to relax.

Positives: Very professional staff and pleasant surroundings.

Negatives: Typical higher end hotel charges for internet, water, etc.

Reviewer: Not provided on Tue 16 Feb 2010 rated 9 out of 10.

Nice.

Positives: Location staff and bed.

Negatives: No breakfast.

Reviewer: Not provided on Wed 02 Dec 2009 rated 8 out of 10.

Nice hotel, great for family and pets, very comfortable beds and linens. Very good breakfast and service. Lot's of free parking. Good location for movies, shopping, skating, bowling and restaurants.

Positives: Pet friendly, kid friendly, nice bedding, nice lobby, and good breakfast.

Negatives: Bathroom could be cleaner.

Reviewer: Not provided on Fri 26 Jun 2009 rated 8 out of 10.

Conveniently located. Great staff, they were so helpful.

Positives: Conveniently located. Near everything.

Negatives: Automobile could have stayed at Motel 6 cheaper than what you charged.

Reviewer: Not provided on Fri 08 May 2009 rated 9 out of 10.

This is a very nice, modern hotel with fire pits on the patio and a great restaurant for breakfast. The fitness room was small so I chose to run outside around the nearby golf course. The rooms were large and clean and the beds were fantastic with nice bedding and lots of pillows.

Positives: Comfortable, modern hotel.

Negatives: High fees for having packages delivered to the hotel.

Reviewer: Not provided on Mon 24 Nov 2008 rated 9 out of 10.

The Westin Westminster is an excellent business friendly hotel located convenient to business in the north Denver area. The restaurant was excellent and the overall ambience of the hotel was excellent. Nice corner room with a view. Very comfortable beds and great shower.

Positives: Nice rooms and

Negatives: Room service was

Reviewer: Not provided on Thu 02 Oct 2008 rated 7 out of 10.

Decent hotel but extra services.

Positives: Nice clean room.

Negatives: Expensive Restaurant and Internet.

Reviewer: Not provided on Thu 18 Sep 2008 rated 9 out of 10.

Restaurant, lobby and facilities.
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Positives: Great restaurant/menu for adults and kids.

Negatives: Room was very ordinary.

Reviewer: Not provided on Thu 18 Sep 2008 rated 10 out of 10.

This was a very nice, quiet hotel located within walking distance to numerous shops and restaurants and within five minutes drive to Flatiron. The lobby is beautiful and warm feeling (as is the staff). The rooms are contemporarily styled and our extremely large west facing windows gave a beautiful Theme Park - desk view of the large fountain below and dining district (which is an easy walk from the hotel). Over all, this hotel was extremely nice, and I would gladly stay here again.

Positives: The hotel has a beautiful lobby (Dark woods and Pottery Barn) and the view

Negatives: The pool was awkward to get to and the pool itself was not warm while the hot tub's jets shot out of the tub.

Reviewer: Not provided on Wed 10 Sep 2008 rated 9 out of 10.

If you want a great hotel and you're not in a hurry to get downtown during rush hour than this is the hotel for you.

Positives: Very comfortable and relaxed.

Negatives: The views from the rooms not facing the mountains are moderate.

Reviewer: Not provided on Sat 30 Aug 2008 rated 5 out of 10.

This is a mediocre 3 star hotel masquerading as an expensive 4 star hotel. $16 for internet, charges for printing, stamps, and extra coffee packets. Carpets in the rooms and especially in the halls are torn and soiled. The baseboards and elevators are dirty, scratched and marred. This hotel needs to be shut down and renovated.

Positives: Pet-friendly.

Negatives: It's a dump - soiled and torn carpets - charges for internet, printing and stamps.

Reviewer: Not provided on Mon 25 Aug 2008 rated 9 out of 10.

We had a very positive stay. The hotel is close to food and entertainment, as well as a major highway. The staff was helpful and the decor was beautiful.

Positives: Beautiful decor - quiet rooms.

Negatives: NA.

Reviewer: Not provided on Fri 22 Aug 2008 rated 4 out of 10.

Just not a four star property. It is a three star hotel. At three stars it's fine.

Positives: Location good.

Negatives: Room was not set up correctly. Coffee maker was missing and they replaced it with a dirty one. TV is 15-20 years old.

Reviewer: Not provided on Wed 20 Aug 2008 rated 10 out of 10.

Excellent hotel with a great staff! This place was well appointed, clean and certainly deserving of four stars.

Positives: The service and the staff was amazing!

Negatives: Some minor construction in the lobby.

Reviewer: Not provided on Tue 19 Aug 2008 rated 9 out of 10.

Very good hotel, and convenient for travelers. If we were not en route to RMNP I would think this hotel was in kind of a weird location - in the middle of a strip mall, essentially.

Positives: The bathrooms were extremely nice. Great shower.

Negatives: Construction going on in lobby.

Reviewer: Not provided on Mon 18 Aug 2008 rated 9 out of 10.

This hotel was very nice and upscale. The location was wonderful when passing through Denver. The promenade within walking distance featured several restaurants, movie theater, arcade, comedy club and ice arena. Several walking paths and water bodies made this location a relaxing place to stay.

Positives: Beautiful location with activities within walking distance.

Negatives: Construction in lobby and elevators.

Reviewer: Not provided on Thu 14 Aug 2008 rated 10 out of 10.

The Westin Westminster is a wonderful place to stay. The hotel itself is grand, modern and beautiful. It is located next to a trendy retail center with restaurants and cinema, also adjacent to the Westminster Promenade. Hotel staff is stellar. The restaurant is superb, food and service. Beautiful views, too.

Positives: Top flight: staff, restaurant, gym, views, public areas.

Negatives: Bed mattress had a slight sag.

Reviewer: Not provided on Mon 11 Aug 2008 rated 9 out of 10.

Great location-attached to beautiful lake/plaza /shops, bars and restaurants. Fun for all ages!

Positives: Great location, lots of close restaurants, parks, shopping.

Negatives: Parking a little awkward.

Reviewer: Not provided on Wed 06 Aug 2008 rated 10 out of 10.

Warm, inviting, friendly, Appearance was eye catching, staff was extremely helpful in every way. A great experience.

Positives: Friendliness of staff on every level.

Negatives: Honestly. Nothing was bad.