Four Points By Sheraton

Reviewer: Not provided on Thu 04 Sep 2008 rated 5 out of 10.

We have stayed at this hotel many times and it is definitely going downhill. The pools are by far the best part of this hotel and they are still great, although the areas around the pool need to be cleaned more frequently. As for our room, it was very warm and stuffy, with a musty smell. The air conditioning did not work correctly. Our room was next to the elevator and it was very noisy, not from people getting on and off, but the elevator movement itself. It was very difficult to go to sleep and we woke up early from the noise. When taking a shower in the morning, the water went off completely three different times.

Positives: Good location and the pools are awesome.

Negatives: Could work on the cleanliness.

Reviewer: Not provided on Sun 31 Aug 2008 rated 5 out of 10.

Older hotel, great staff, but our room was really small and we woke to no hot water. This problem was corrected, but we had to make 2 requests to get the problem taken care of.

Positives: Staff was great.

Negatives: No hot water in AM.

Reviewer: Not provided on Thu 28 Aug 2008 rated 7 out of 10.

Everything was fine.

Positives: The maid.

Negatives: Food too high.

Reviewer: Not provided on Thu 28 Aug 2008 rated 8 out of 10.

The hotel staff was very accommodating. The outdoor pool and indoor hot tub were fantastic. The beds unfortunately were not very comfortable but we didn't go there to sleep so it was ok. The elevators took forever, I don't know if this is an ongoing issue.

Positives: The pool, hot tub and view.

Negatives: The elevators took forever.

Reviewer: Not provided on Mon 25 Aug 2008 rated 1 out of 10.

This should not carry the Sheraton's name on it. It is run down moldy popcorn ceiling 1970 bad decor. It smells of must and mold so bad it is hard to breath, 1 star motel would be equal to this. When I did go to complain the front desk said he didn't care put my complaint in the box. Carpet is so old it is coming off floor and you can see years of filth.

Positives: The pool.

Negatives: Dirty run down, smells of must, the carpet is so old and dirty, it pulls away from wall exposing years of dirt. The maids could never be expected to clean.

Reviewer: Not provided on Mon 25 Aug 2008 rated 4 out of 10.

I am surprised they'll even allow guests to stay in the older rooms. The room looked dirty with stained carpets, doors, walls, & ceilings. The bed, however, appeared very clean. When we asked to change rooms, the staff was wonderful, very pleasant, & completely accommodating (the staff gets 5 stars in my book). The new room was clean & nice enough, but debatable whether I'd call it a three star. I was told they are planning to remodel the older section of the hotel next year.

Positives: The staff was very accommodating when I complained about the room & happily changed it.

Negatives: My first room was the worst I've ever stayed in. It was dirty, smelly, stained walls, ceilings, & doors.

Reviewer: Not provided on Sun 24 Aug 2008 rated 8 out of 10.

Beautiful hotel, nice location, good facility, hotel restaurant staff was disappointing.

Positives: Classy.

Negatives: Restaurant staff was very slow and unresponsive.

Reviewer: Not provided on Sun 24 Aug 2008 rated 8 out of 10.

The A/C didn't run well the first night so they fixed it the next night. The vending machines were all out of product (but the hotel was sold out). We had a view of the back parking lot. The exercise room and pool closed at 11pm which was upsetting since we usually stayed out late in Denver. The hotel staff was very friendly and the room was comfortable except it was small. Not like other 3 stars we have been to.

Positives: We enjoyed the pool and comfort of the bed.

Negatives: Had a view of the back parking lot.

Reviewer: Not provided on Sat 23 Aug 2008 rated 6 out of 10.

Nice hotel, we just did not have a great experience.

Positives: Located right next to the Interstate, good for travelers.

Negatives: Placed us in already occupied rooms, no crib was available.

Reviewer: Not provided on Sat 23 Aug 2008 rated 3 out of 10.

The rooms are really dumpy, however they had good pillows. The staff was professional and nice.

Positives: Location right off of the hwy.

Negatives: Dark lobby, dumpy rooms.

Reviewer: Not provided on Sat 23 Aug 2008 rated 9 out of 10.

Very well located, good services, fast guest services, friendly staff, good pool and workout area. Easy to get to and close to many stores and restaurants. Exceptional services including color document printing. A good business destination.

Positives: Good common areas, recreation area.

Negatives: Star wood guest floor was less furnished than lower floors!

Reviewer: Not provided on Thu 21 Aug 2008 rated 4 out of 10.

Overall this was a huge disappointment, which was sad considering it is a three star hotel. I was not greeted kindly at the door. The pool was dirty and the room had a sticky floor.

Positives: Both restaurants were very enjoyable!

Negatives: The pool was not heated and the staff was rude to me and my son because I was not wearing a suit.