Hyatt Westlake Plaza

Reviewer: Not provided on Sat 03 Sep 2011 rated 9 out of 10.

Very nice upscale hotel with great beds and services. Highly recommend.

Positives: It was next to my office and very nice hotel.

Negatives: Noisy lobby during the night, buffet breakfast was too expensive at $17.95.

Reviewer: Not provided on Wed 02 Feb 2011 rated 9 out of 10.

The staff was very helpful and friendly. The room was very comfortable and nicely furnished. Quiet.

Positives: Nice hotel to stay in if you are on your way to Santa Barbara & north. Close to shopping restaurants.

Negatives: Parking was silly. They obviously wanted you to use valet service, blocking easily accessible parking for hotel guests.

Reviewer: Not provided on Thu 09 Dec 2010 rated 10 out of 10.

The hotel offers shopping and dining in walking and short driving distance. The personnel are welcoming, friendly, and accommodating.

Positives: The personnel and service is the hotel's best asset.

Negatives: No comment. It was all good.

Reviewer: Not provided on Wed 17 Nov 2010 rated 10 out of 10.

Very nice and pleasant. Staff is professional, they take care of all your needs. Valet parking if you need it. Nice location. Very clean.

Positives: Friendly, clean, easy to get too, close to restaurants and amenities.

Negatives: Did not have a rewards card for this hotel.

Reviewer: Not provided on Wed 21 Oct 2009 rated 6 out of 10.

Staff was friendly, helpful and willing to make up for not providing proper handicap room by providing lunch. Professional and prompt.

Positives: Willing to make accommodation for errors.

Negatives: Handicap accessible room was not accessible - no roll in shower for wheelchair.

Reviewer: Not provided on Mon 10 Aug 2009 rated 9 out of 10.

It was convenient to my business meetings, quiet and comfortable.

Positives: It was quiet which is important for business travelers.

Negatives: They charge for internet usage.

Reviewer: Not provided on Tue 04 Aug 2009 rated 9 out of 10.

We loved our stay at this hotel.

Positives: Clean, comfortable, convenient, very friendly.

Negatives: Fee for Internet.

Reviewer: Not provided on Thu 23 Jul 2009 rated 9 out of 10.

Love it! I have stayed here before adn it's always a nice experience. Hotel staff is very nice.

Positives: free parking, location and look.

Negatives: no fridge in room

Reviewer: Not provided on Tue 12 May 2009 rated 7 out of 10.

I needed to stay overnight near work, and this worked well. However, I couldn't get any local channels or others in the room, but cable channels came in.

Positives: Comfortable bed.

Negatives: Local TV channels didn't work.

Reviewer: Not provided on Tue 30 Sep 2008 rated 7 out of 10.

Would stay here again, good value for reasons described above.

Positives: Quite Location but close to freeway. Near good resturants.

Negatives: Thin walls, noise neighbors late at night.

Reviewer: Not provided on Wed 17 Sep 2008 rated 7 out of 10.

For the area, the 4 stars are justified. The colonial Spanish decor and architecture were consistent. Open public spaces well designed. Rooms were, well, roomy even with couch. Walls were so thin that<BR/>I could hear normal conversation from neighbor word-for-word and freeway noise (not a problem at the Renaissance down the street where<BR/>I usually stay). And the trash receptacles were not emptied, a bit of a turnoff for an otherwise fine hotel. The Sunday brunch, at $38, looked great; but<BR/>I don't eat that way anymore.

Positives: Expensive lobby and grounds, large room.

Negatives: Trash receptacles were not emptied, large stain on carpet and very thin walls.

Reviewer: Not provided on Sat 31 May 2008 rated 10 out of 10.

Very easy to access from FWY 101, and the rooms are very easy to find from the front desk (no driving around the hotel). Very quiet and comfortable.

Positives: Close to freeway but still quiet. Very comfortable king beds.

Negatives: Refrigerators would be nice in the rooms, but not necessary.

Reviewer: Not provided on Tue 27 May 2008 rated 10 out of 10.

The bar menu and drinks are horrible! The bartender should be fired, and the drinks are too expensive.

Positives: The bar menu and drinks are horrible!

Negatives: The bar menu and drinks are horrible!

Reviewer: Not provided on Thu 22 May 2008 rated 8 out of 10.

Always a pleasure to stay here.

Positives: Quality hotel in its locale.

Negatives: No "gift shop".

Reviewer: Not provided on Fri 16 May 2008 rated 10 out of 10.

Me my wife and children had a pleasant time lots of things to do there everything was close by. And the staff was EXCELLENT.

Positives: Everything was 1st class staff was GREAT.

Negatives: Nothing.

Reviewer: Not provided on Wed 30 Apr 2008 rated 9 out of 10.

Rest assured you will see more of my business. Fantastic all around experience.

Positives: The staff was so helpful, a great property. I highly recommend this hotel.

Negatives: Smell of room.

Reviewer: Not provided on Wed 30 Apr 2008 rated 10 out of 10.

Beautiful and inviting nestled amongst mountains, with conveniences of modern facilities around the corner. Very quiet, comfortable and clean room. Enjoyed our stay very much.

Positives: The beautiful scenery outside of my room. We were on the 4th floor looking out to the gazebo and mountains. Beautiful!

Negatives: We had to pay for internet. Was surprised when in many two star hotels, wireless internet is free.

Reviewer: Not provided on Wed 23 Apr 2008 rated 9 out of 10.

Easy to find, quiet, clean.

Positives: Fresh apples at the front desk.

Negatives: Light and fan are on same switch in bathroom.

Reviewer: Not provided on Wed 16 Apr 2008 rated 10 out of 10.

The hotel was done in a beautiful Tuscan style where the indoors reflected the outdoors. The food was delicious, the room was very nice and luxurious. The bathroom was a little small for the room (it only had one sink and was in a small room). This hotel exceeded all of my expectations. It was also located very close to a nice shopping plaza with a theater. Very relaxing get-a-way. I would definitely stay there again.

Positives: It was attractive, comfortable, easy to locate and relaxing.

Negatives: There were a lot of events going on at once, this was a little confusing.

Reviewer: Not provided on Wed 09 Apr 2008 rated 10 out of 10.

If going to the Westlake, Thousand Oaks California area, we will always stay here because we know the quality we will be getting. It seems like more than a 3 star rating!

Positives: It was very nice and had wonderful comfortable beds!

Negatives: The valet was not super friendly.

Reviewer: Not provided on Tue 08 Apr 2008 rated 9 out of 10.

Superb food and comfortable room.

Positives: Room service was fast and the food was excellent!

Negatives: They did not have the room configuration.