Best Western Valencia Inn

Reviewer: Not provided on Sun 28 Aug 2011 rated 10 out of 10.

Quiet, well located, well kept, friendly staff with quick check in.

Positives: Clean comfortable friendly.

Negatives: No breakfast other than coffee.

Reviewer: Not provided on Mon 06 Jun 2011 rated 7 out of 10.

I requested a smoking room and they had us in a non-smoking, but the hotel clerk was very quick to change our room with no problem. I am a smoker, but I think they can do a better job of venting out the room or putting air fresheners so that it doesn't smell so bad a good cleaning also helps with the smoke odor.

Positives: The location was great, access to freeway was great and dining places were close by.

Negatives: Cleaning did not clean the coffee pot or provide more coffee to make, did not give us more clean towels.

Reviewer: Not provided on Sun 09 Jan 2011 rated 4 out of 10.

This hotel places a $20 hold on your card, even after you've paid thru priceline. This wouldn't have been so bad, except they also charged me full price for the hotel stay. This triggered suspicious activity on my account, and the bank froze funds. Not sure what happened. Hotel staff not sure either, but they did give authorization to my bank to release their holds. Big hassle, which I can deal with, but I give them lower rating for not being able to figure out how it happened in the first place.

Positives: Beds were comfortable and didn't hear noise of freeway, which is close by..

Negatives: Location is awkward, drive tbru Denny's restaurant parking lot.

Reviewer: Not provided on Sun 05 Sep 2010 rated 7 out of 10.

Great location peaceful, heard to many people screaming at their kids and yelling at each other.

Positives: The rooms where nice.

Negatives: I did not like the stairs.

Reviewer: Not provided on Sun 25 Jul 2010 rated 5 out of 10.

Hotel had a great location to the park, but not very clean. Staff was attentive after multiple calls.

Positives: Location to the park.

Negatives: Cleanliness.

Reviewer: Not provided on Thu 10 Jun 2010 rated 10 out of 10.

I really was impressed with the hotel and how close it was to six flags and restaurants!
The hotel was clean and nice.

Positives: I love the roof, and how cozy it was!

Negatives: Not enough towels.

Reviewer: Not provided on Fri 04 Jun 2010 rated 10 out of 10.

I read the reviews before booking. I was a little worried but it was nothing like that bad as the<BR/>reviews said. Clean and not at all smelly. I would stay there again.

Positives: Clean.

Negatives: It was fine.

Reviewer: Not provided on Wed 18 Mar 2009 rated 9 out of 10.

Just a few minutes from Six Flags Magic Mountain. Convenient and helpful 24 hour staff.

Positives: Convenient to local attractions.

Negatives: There was a lot of construction around and this was not publicized.

Reviewer: Not provided on Wed 20 Aug 2008 rated 1 out of 10.

The staff was not friendly or helpful. Too many bugs and spiders in room.

Positives: Good beds and pillows.

Negatives: Bugs and spiders in room.

Reviewer: Not provided on Wed 13 Aug 2008 rated 4 out of 10.

Other than that, the staff was friendly. The rooms were less than expected for being a Best Western.

Positives: Near amusement park.

Negatives: Room smelled like cigarette smoke. Carpets did not look clean.

Reviewer: Not provided on Sun 03 Aug 2008 rated 7 out of 10.

Not a luxury place to stay, but puts you right at Magic Mountain and next to the freeway. Limited staff was helpful. No breakfast offered. Just a place to sleep and getaway quickly after your roller coaster weekend.

Positives: Convenient to freeway.

Negatives: Very noisy no parking.

Reviewer: Not provided on Sun 01 Jun 2008 rated 8 out of 10.

The hotel was clean and well kept. Great experience!

Positives: Great location to theme park.

Negatives: Nothing.

Reviewer: Not provided on Sat 31 May 2008 rated 7 out of 10.

We were disappointed in this hotel which was rated 3 stars. Phone system archaic; got message light every night for the 7 nights we were there even thou nobody called. Desk not helpful re phone problems or use of computer desk in lobby. Best feature was the beds and pillows which were very good. Location too close to the interstate which made for a noisy evening.

Positives: The price.

Negatives: No breakfast available, location behind Holiday Inn Express difficult to find.

Reviewer: Not provided on Fri 30 May 2008 rated 5 out of 10.

Employee at the front desk rather curt and not helpful at all. Arriving in the evening finding the room from the check in area was difficult and didn't feel very safe. Lack of parking for the number of rooms - had to park at least 10 or more rooms away from the room we were in. Maintenance man was very nice when he had to come and snake the tub to rid of the back up from the shower next door.

Positives: No comment.

Negatives: Plumbing from room next door backed up into our tub the first morning just as we needed to shower for our event that we were in town for.

Reviewer: Not provided on Wed 21 May 2008 rated 7 out of 10.

It was basic. You get what you pay for.

Positives: It was adequate for the price.

Negatives: No fridge.

Reviewer: Not provided on Sat 05 Apr 2008 rated 2 out of 10.

The hotel was easy to find but the smell was not agreeable at the entrance to the room. The freeway noise was audible and loud. There was an added bonus of the pool though.

Positives: Pool, Free coffee, Location.

Negatives: Smell in the room was like cat pee, lacked cleanliness.

Reviewer: Not provided on Thu 03 Apr 2008 rated 5 out of 10.

This is really a basic motel that was fine for the 5 hours we were there at night but was very noisy. Heater/fan helped with the noise by being white noise over the traffic.

Positives: Basic motel, nothing special.

Negatives: Right by fwy, Noisy, access to first floor has stairs.

Reviewer: Not provided on Mon 31 Mar 2008 rated 3 out of 10.

I would not return. It was dirty & extremely noisy. Paper thin walls; I could hear the other room's conversation. There is no room service, no microwave, and no refrigerator; bad pluming; the pool is too cold but the kids enjoyed the hot tub. The worst hotel I have stayed in!

Positives: The kids enjoyed the hot tub.

Negatives: No room svc; too much road noise; dirty rooms; clogged sink; no elevator; no microwave, no refrigerator,.

Reviewer: Not provided on Sat 29 Mar 2008 rated 8 out of 10.

Stayed here because it was close to theme park. It was perfect for sleeping after a long day. Room was a nice size and had vaulted ceilings. The separate shower and toilet area are a plus. The grounds are well kept. Due to the proximity to the freeway, there is some noise from the semi-trucks as they go by. In general if you are going to the theme park this is a great place to stay. There are many places to eat in the area.

Positives: Close to Theme Park and restaurants.

Negatives: Thin walls. You could hear everything going on.

Reviewer: Not provided on Fri 21 Mar 2008 rated 2 out of 10.

Belch!

Positives: Close to location I was visiting.

Negatives: Loud, poorly lit, bad TV.

Reviewer: Not provided on Sun 16 Mar 2008 rated 6 out of 10.

The hotel was easy to find and close to the area attractions. The room was clean and comfortable; however, it is located next to the 5 freeway. The sounds of traffic especially big trucks kept us awake all night. I asked the hotel personnel for a quieter room and was told there weren't any available. I wish I would have known the location of this hotel ahead of time, so I could have requested a room facing away from the freeway.

Positives: The room was clean and comfortable.

Negatives: The hotel is located right on the 5 freeway, very noisy all night.

Reviewer: Not provided on Sat 15 Mar 2008 rated 10 out of 10.

Great clean hotel, comfy. Convenient to highway and Magic Mountain. I didn't like having to put up a fifty dollar cash deposit though. I also didn't like that they wouldn't let me check in early even when they had the rooms. I only had an hour to go till 3 pm.

Positives: Very clean and comfy.

Negatives: No early check in even when rooms available and a 50 dollar cash deposit.

Reviewer: Not provided on Thu 13 Mar 2008 rated 8 out of 10.

Comfy, nice staff.

Positives: Proximity to my work.

Negatives: Noise from freeway.

Reviewer: Not provided on Mon 10 Mar 2008 rated 5 out of 10.

The hotel was clean and orderly. I must admit, I didn't meet my or my husbands expectations for a 2 star hotel. The staff was very friendly.

Positives: The room was clean and orderly.

Negatives: The hotel itself is old.

Reviewer: Not provided on Fri 07 Mar 2008 rated 7 out of 10.

I have stayed there twice, getting in late and leaving early. It is convenient to go to a concert in LA and then get "out of Dodge" so to speak and stay outside traffic. Early morning I head north with no problems at all.

Positives: Pleasant enough for sleeping.

Negatives: The room was smoky smelling even though it was supposed to be non-smoking.

Reviewer: Not provided on Sat 23 Feb 2008 rated 5 out of 10.

The locate of the hotel is noisy, right next to the freeway. When we were inside the room (not facing the freeway), we were not effected by the noise. Had problem with the first room given to us. The toilet lever was broken, could not flush. Was given another room. The shower know broke off. Maintenance was able to come to fix it. Staff friendliness varied. Upon check-in, the pm staff was great. The morning staff was not as friendly. There was no breakfast offered, only coffee, hot tea, and hot chocolate. The lobby BLDG. looked and smelled cleaner than our room. Only advantage is free Wi-Fi. The Holiday Inn express right next door looked more inviting. It looked like the grounds of a school built in the 50's.

Positives: We can park our car in front of our room. Good if you have to load and unload luggage with small children.

Negatives: There is a smell walking into the room. No refrigerator unless you pay more for it.

Reviewer: Not provided on Fri 15 Feb 2008 rated 6 out of 10.

If there is someway to insulate the rooms from the freeway noise, it would be a much better place to stay. Fortunately we were very tired and were able to sleep most of the night in spite of the constant traffic of large trucks not very far from our "front door".

Positives: The location was convenient to the freeway and easy to find.

Negatives: Because of its location, there was a lot of freeway noise all the time.