Hilton Garden Inn

Reviewer: Not provided on Thu 05 Nov 2009 rated 2 out of 10.

The stay at the hotel was OK. Not as nice as expected for a Hilton. It is called six flags, but does not offer a shuttle to the amusement park like the other near by hotels do. It costs $15 to park at the amusement park about one mile from the hotel. When I asked at the front desk about getting to the park, I was told it was a short walk. However there are no sidewalks, the traffic is heavy and fast, and there is no street lighting after dark. Not a pleasant or safe walk. Also the continental breakfast was lousy when compared to comparable hotels and they charged $8.95.

Positives: It was quiet and the bed was comfortable.

Negatives: They did not offer a shuttle to the amusement park it is named for.

Reviewer: Not provided on Thu 13 Aug 2009 rated 10 out of 10.

This was a very nice hotel. We booked this hotel for two nights for a short stay in Valencia and to go to Six Flags Magic Mountain. The hotel was close to the park and very easy to find. We really enjoyed the high, vaulted ceilings on the second floor. The hotel was very clean and the wait staff was exceptionally prompt and helpful. Great place to stay and we would recommend this place to anyone who is traveling to the LA area to go to Six Flags.

Positives: The overall cleanliness and the location to Six Flags.

Negatives: Really can't think of anything to put here.

Reviewer: Not provided on Mon 10 Aug 2009 rated 1 out of 10.

This hotel was very bad with customer service. The staff overall was terrible. The manager of the hotel could care less about pleasing his guest.

Positives: It was close to the amusement park.

Negatives: Everything.

Reviewer: Not provided on Tue 07 Jul 2009 rated 6 out of 10.

After my first night I asked for my sheets to be changed and marked the sheets with makeup. When I returned to my room that evening I checked the sheets for the makeup and it was still there! If the sheets weren't changed when I asked what makes me think they were changed before I got there.

Positives: Hotel is within walking distance to Six Flags.

Negatives: Sheets were not changed!

Reviewer: Not provided on Thu 11 Jun 2009 rated 10 out of 10.

It's a beautiful older hotel, their breakfasts are wonderful.

Positives: Nice room, accommodating staff.

Negatives: Hoped for a suite, limited dinner menu, from prior dining experiences there, know they have an excellent breakfast. Would like perks (a free drink).

Reviewer: Not provided on Mon 26 Jan 2009 rated 9 out of 10.

Great staff and room, free parking and internet, business access. Very comfortable and I highly recommend this hotel. Grounds are clean and kept very attractive.

Positives: Location perfect for my needs and staff unbelievably friendly and helpful!

Negatives: Lots of construction on the major street out front, but had no problem with sound, just tricky to access. My entrance didn't have wheelchair ramp.

Reviewer: Not provided on Wed 14 Jan 2009 rated 7 out of 10.

I've stayed here before - it's a nice hotel.

Positives: Proximity to Theme Park.

Negatives: No free shuttle from hotel to Theme Park.

Reviewer: Not provided on Thu 01 Jan 2009 rated 10 out of 10.

A<BR/>very pleasant atmosphere with all the amenities needed. Large lobby with cozy fireplace and excellant food and service. Would return again and recommend.

Positives: Room facing the pool courtyard was pleasant.

Negatives: Difficulty finding amid construction.

Reviewer: Not provided on Tue 02 Dec 2008 rated 7 out of 10.

Good and adequate. Nothing remarkable. Decent facilities, but nothing I would assess as excellent.

Positives: Location. Free wireless connections.

Negatives: Tired furnishings.

Reviewer: Not provided on Sat 29 Nov 2008 rated 7 out of 10.

Nice location. Clean hotel. The staff is unfriendly.

Positives: Neat and clean hotel.

Negatives: The staff is not friendly.

Reviewer: Not provided on Fri 31 Oct 2008 rated 9 out of 10.

The hotel was very clean, quiet, and comfortable, which really alleviated any potential travel stressors. It was very convenient to Magic Mountain, stores/mall, dining, etc. The only draw back is that the continental breakfast is not part of the room rate, and the price for it is outrageous. Two bagels and a bowl of cereal was $12.00 plus tip.

Positives: The staff were fantastic.

Negatives: It was assumed that the continental breakfast was part of the room rate, which was not the case.

Reviewer: Not provided on Fri 12 Sep 2008 rated 10 out of 10.

I'll be back here next trip. Compliments to the staff.

Positives: Excellent staff.

Negatives: Did not have the complimentary breakfast items that I enjoyed on my last stay here.

Reviewer: Not provided on Thu 11 Sep 2008 rated 10 out of 10.

Very nice! Quiet, luxurious & very clean accommodations.

Positives: Pool & spa area; front desk staff.

Negatives: None.

Reviewer: Not provided on Sun 10 Aug 2008 rated 9 out of 10.

Excellent facilities, management.

Positives: Quick check-out via telephone, leaving key in room -- wonderful.

Negatives: No bath towels in our room/bath when we arrived.

Reviewer: Not provided on Thu 07 Aug 2008 rated 7 out of 10.

The hotel is clean. Coffee and hot water were available 24 hours, but no tea bags or chocolate were to be found. The coffee is no longer in the late evenings and early mornings. The service staff waiters, room service, can use some improvements.

Positives: The air conditioner in our room works well.

Negatives: One of the breakfast head waiter could be more professional. 2:30 PM and my rooms has not yet been serviced.

Reviewer: Not provided on Thu 07 Aug 2008 rated 9 out of 10.

Quality of hotel is great for the price. Beds & pillows are comfy. Microwave & refrigerator come standard in all room. Fitness room is spacious & has most machines & equipments needed for an overall workout. The pool is not big, but of decent size. Location - depending on what you're in town for. Very close to Magic Mountain & not as close enough to the town center (Hyatt is in the heart of that). Although hotel is location almost next door to Magic Mountain, I did not hear any noise from there - a huge plus because my kids & I were in town for a 5-day swim meet & needed to get up at 5:30 am every morning. A good night sleep was extremely important. Front desk staff was very pleasant & the little store has most items you would need - but, kind of pricey, $2 for a cup of noodles. The only critics would be for the cleaning staff. Due to the set up of their swim meet, there were 2 days when we return to the room at 2-3pm & our room was not ready. One day, cleaning staff only left us with one tiny roll of toilet paper which has less than 20 sheets on it. Overall, this is a great hotel & will definitely stay there again.

Positives: For the price, the quality exceeds my expectation. But, cleaning staff has room for improvement.

Negatives: Cleaning service was not timely & did not provide sufficient amount of amenities needed.

Reviewer: Not provided on Sat 02 Aug 2008 rated 10 out of 10.

Great experience. I will definitely return to this property if in the area.

Positives: Great location.

Negatives: Housekeeping came too late in the day, 3 PM daily.