Residence Inn

Reviewer: Not provided on Wed 08 Dec 2010 rated 10 out of 10.

This was not supposed to be a long questionnaire!!

Positives: Friendly - breakfasts excellent - safe.

Negatives: Nil

Reviewer: Not provided on Tue 02 Nov 2010 rated 9 out of 10.

We were a little surprised that the front door opened directly to the bed. The hotel is very close to restaurants and shopping. There are some Japanese channels on the TV and the breakfast has rice in addition to a great variety of waffles, bagels, and hot eggs.

Positives: We liked the convenience, and the fact that the room had a kitchen.

Negatives: We did not like the layout.

Reviewer: Not provided on Mon 05 Jan 2009 rated 9 out of 10.

We joined up with my daughter and her husband at this same hotel. The kitchens were a wonderful help as we traveled with small children. It was nice to have a refrigerator for snacks and juice. We loved the free breakfasts - there was enough food left over for the children to snack throughout the day. Our room was very clean and surprisingly quiet, we couldn't tell there was a busy intersection right outside the hotel lot. Access was awkward, meaning you had to know it was there to find it. But the location near a busy shopping mall, popular restaurants, and supermarket was perfect for our needs.

Positives: The rooms were quiet despite being next to a very busy intersection!

Negatives: Access to this hotel was a little awkward -you had to know it was there to find it.

Reviewer: Not provided on Mon 04 Aug 2008 rated 10 out of 10.

The staff is very professional.

Positives: Located in good neighborhood.

Negatives: No negative comments.

Reviewer: Not provided on Wed 13 Feb 2008 rated 4 out of 10.

I would not recommend staying here again.

Positives: Hotel location was somewhat close to the location I needed.

Negatives: Hotel was old, somewhat run down, not very clean.

Reviewer: Not provided on Mon 31 Dec 2007 rated 8 out of 10.

The studio suite was well designed. The hot breakfast was sumptuous. Staff was very helpful and friendly.

Positives: Excellent hot breakfast, good desk in room, high speed internet access.

Negatives: Room heating did not work, outdoor Jacuzzis were under repair.

Reviewer: Not provided on Tue 04 Dec 2007 rated 4 out of 10.

This hotel was o.k. but the kitchen decor looked very dated. The cleaning crew did not speak fluent English and the rooms were not as clean as they could have been. The other hotel rooms had slippers on the doormat or strollers parked outside, giving the impression that this was an apartment building not a hotel, left a negative impression of this hotel. Also, the pet hair in the room and inside the refrigerator was a total turnoff. People should not be allowed to have pets in the hotel. I am a dog owner (2 dogs) and even I, was bothered by this policy to allow pets. It grossed me out to find pet hair in the room!

Positives: You can enter your room without going through a lobby.

Negatives: Cleaning crew who can not speak fluent English.

Reviewer: Not provided on Tue 23 Oct 2007 rated 9 out of 10.

Excellent choice for overnight stay near SeaTac.

Positives: Location.

Negatives: Weird occasional loud noise in wall.

Reviewer: Not provided on Thu 30 Aug 2007 rated 9 out of 10.

I booked this hotel for a business trip and it definitely exceeded my expectations. Very nice rooms, comfortable bedding, kitchens fully equipped with pans, plates, glasses, and a dishwasher. I would absolutely choose this hotel anytime I'm in the area!

Positives: Large, clean rooms with fully equipped kitchens. Very nice.

Negatives: The front desk gave us the wrong rooms and we had to switch, walking quite a distance to do so.

Reviewer: Not provided on Wed 29 Aug 2007 rated 10 out of 10.

Excellent small suite, including kitchenette and fireplace!

Positives: Clean, large room with ample space for family of four.

Negatives: Could hear people walking upstairs.

Reviewer: Not provided on Mon 20 Aug 2007 rated 10 out of 10.

Clean grounds, free food & drink, clean room, great location.

Positives: Everything-location, cleanliness, amenities.

Negatives: Nothing.

Reviewer: Not provided on Mon 20 Aug 2007 rated 8 out of 10.

I will stay there over and over again as long as I can.

Positives: Very clean, good location and great breakfast.

Negatives: None.

Reviewer: Not provided on Wed 15 Aug 2007 rated 8 out of 10.

Overall, it was a nice place. The rooms could use more windows and the convenience of a free breakfast come as you are was great!

Positives: Location was close to restaurants and shopping.

Negatives: It was a non smoking room but you could smell some smoke so I went out and bought scented candles to kill the smell.

Reviewer: Not provided on Thu 19 Jul 2007 rated 1 out of 10.

I had a bad experience in this hotel. Upon our check in it took us 30 minutes before we got our room, I've been seeing other guests getting their room right away but not for me. I asked what's taking it so long because my kids are getting cranky after a long drive. On the late afternoon, I accompanied my son to go swimming, then he saw a poop in the pool, as well as the other guests there, it was nasty! All of us there left the pool and reported it, it took a few minutes before the maintenance came in to take the poop out of the pool, we didn't see the rest, did they just took it out and that's it or did they change the water at all? We don't know. After checking out, I thought the experience of our stay there is done but I was wrong! There was a charge in my credit card from the hotel! I was talking to the hotel guest representative then she put me on hold, I was patiently waiting to get things done but it was already 20 minutes and my call is long distance, I did not appreciate her not giving the courtesy that it would take a while, the line got disconnected. I called again and one hotel rep. said that the rep. I was talking to is still with the manager and held me for another 25 minutes. Finally, the hotel rep. went back to line, I was expecting that I would get an answer, I was wrong because all she said is that for me to call back the next day because they don't know why they charge me, she ask me to talk to their G.M. to get an answer. So I said "after 45mins of waiting and you said you were discussing the issue to your manager, this is what I get?" she really insisted for me to call tomorrow. Duh?! I am so disappointed with the hotel. I've been purchasing hotel.

Positives: The room is very efficient to family the kitchenette is great.

Negatives: The service, I waited for 30 minutes before giving the room, the pool is nasty, some guest made it a toilet (there was a poop!).

Reviewer: Not provided on Sat 07 Jul 2007 rated 9 out of 10.

It was better than what we had expected for a 2.5 star hotel, especially for the low price compared to what other people had paid for hotels around the area that weren't as nice.

Positives: Breakfast and dinner were provided.

Negatives: Long lines and not enough seating at breakfast.

Reviewer: Not provided on Mon 18 Jun 2007 rated 10 out of 10.

I would recommend it to others for stay.

Positives: Very friendly people.

Negatives: Pretty much was to busy out side of hotel.

Reviewer: Not provided on Fri 01 Jun 2007 rated 10 out of 10.

I would recommend this hotel to other people to stay at. The staff was were verily friendly and accommodating to my special needs. I left some medication at the hotel and they were very helpful in assisting me to get it back. My family and I enjoyed our stay.

Positives: The breakfast was very good. I loved the temperature of the pool.

Negatives: I wish the pool was bigger especially when there were lots of children in the pool.

Reviewer: Not provided on Tue 29 May 2007 rated 9 out of 10.

This motel is very clean, in a very good central location, close to the mall and close to the beach.

Positives: Very clean, close to mall, surrounded by restaurants very friendly staff.

Negatives: None.

Reviewer: Not provided on Thu 16 Feb 2006 rated 6 out of 10.

As a business traveler who stays at more than 30 hotels each year, the Residence Inn is very cozy. Each room is spacious enough for a family of 4. And with a cute kitchen, nice size sofa, TV, on-demand movies, internet access, comfortable beds and plenty of pillows, it makes for a great place to stay when traveling on business or with family. I had a great time. The complimentary breakfast is better than most I have had. The grounds are kept clean, as are the rooms, the pool, the gym and other facilities. The only down side of this hotel was the staff. Not friendly at all.

Positives: In-room internet access, kitchen, beds (very comfortable).

Negatives: The staff at the front desk were abrupt and not too "guest friendly".

Reviewer: Not provided on Tue 14 Feb 2006 rated 9 out of 10.

Spacious clean rooms. Neatly kept grounds. Kitchenettes are convenient to have.

Positives: Clean, quiet and good breakfast.

Negatives: Distance from freeway.