Courtyard

Reviewer: Not provided on Mon 11 Oct 2010 rated 8 out of 10.

I would stay there again, but please offer a free cup of coffee and a toast.

Positives: Nice location.

Negatives: I

Reviewer: Not provided on Thu 18 Feb 2010 rated 7 out of 10.

Rooms are private and there are many doors which to enter the hotel. The decor is a bit outdated, I have stayed at the Courtyard Marriott in Chandler, Arizona and there is no comparison.

Positives: The pool area was very nice & clean.

Negatives: It would have been nice to know that the lobby area was being re-modeled and it was inconvenient to check in practically in the hallway.

Reviewer: Not provided on Mon 28 Sep 2009 rated 10 out of 10.

Very nice, would easily stay again.

Positives: Front desk staff.

Negatives: Breakfast staff.

Reviewer: Not provided on Tue 08 Jul 2008 rated 7 out of 10.

I would expect a more updated, upscale room and surroundings at a Courtyard, however, I would stay there again due to value and location.

Positives: Convenient location, good price.

Negatives: Becoming shabby; needs a renovation.

Reviewer: Not provided on Sun 11 May 2008 rated 9 out of 10.

We enjoyed the hotel. It was newly renovated, interior decor was beautiful, exterior landscape was beautiful, in walking distance to shopping and eateries. Was a little farther away from the freeway than we wanted. Though the hotel did not offer a continental breakfast, they did have a hot buffet breakfast which was very good but cost $12.00. They also had cookies, coffee and apples free in the lobby. I loved the fireplace area and did eat my breakfast there also my husband did his ministry study there. There were families there with their children which was also nice.

Positives: The hotel was newly remodeled and though a little distance from the freeway and our point of meetings, the exterior landscape was beautiful.

Negatives: Distance to freeway, price, had no continental breakfast.

Reviewer: Not provided on Tue 08 Jan 2008 rated 7 out of 10.

The evening crew were much friendlier than the day crew. Both, however, were polite and professional. They ran out of coffee packets (regular) for the rooms, but I was able to travel to the front desk area whenever I wanted a cup. There was an episode with an overheated elevator prompting the fire alarms sounding off at night, and the fire dept responding. No fire was detected, thankfully. Everything was clean with exception to the glasses and coffee cups in the room. The grounds were clean and nicely landscaped. My bathroom light burned out and the cover popped off. I called the first night I was there but no one ever showed up to fix it.

Positives: IT was clean and moderately quiet at night.

Negatives: The light burned out in the bathroom and the cover fell off. After reporting this the first day, it was never replaced or fixed.

Reviewer: Not provided on Fri 19 Oct 2007 rated 10 out of 10.

We would be excited to bid for a hotel and were able to stay there again.

Positives: In a great area not far from everything.

Negatives: Nothing.

Reviewer: Not provided on Sat 14 Jul 2007 rated 10 out of 10.

The lobby area was very warm and inviting with a separate fireplace area to visit with others in your party or just relax and read. The only problem was with the TV internet not responding well and the need to wait for those using the only available terminal in the lobby. Otherwise, our stay was wonderful. The staff was very friendly and helpful.

Positives: The lobby was very warm and inviting. The availability of internet access was great.

Negatives: The in room TV internet was very disappointing.

Reviewer: Not provided on Wed 11 Jul 2007 rated 9 out of 10.

Very nice. Excellent value.

Positives: Excellent bed.

Negatives: Not enough staff working at breakfast.

Reviewer: Not provided on Tue 10 Jul 2007 rated 7 out of 10.

The room was poorly tended to. Most other rooms have water bottles set in the room this one did not for 3 days. The bed came unraveling after my kid lay down on it, the sheet and under sheet too curled up and bunched up in the middle. This happened twice, The first and the third night. The second night must have bin a trained person on duty. The coffee sweetener packet was not replaced. I asked if they would cash my out of town check as an ATM swallowed my card, they would not let me or offered any useable help. The night clerk mixed up room keys and numbers so we had to go back and forth late at night.

Positives: I like the location as it is peaceful and quiet.

Negatives: Housekeeping needs training how to make up a bed.

Reviewer: Not provided on Mon 09 Jul 2007 rated 5 out of 10.

Nice hotel, family friendly and good coffee.

Positives: Price and convenience.

Negatives: Unable to change the beds.

Reviewer: Not provided on Sun 08 Jul 2007 rated 10 out of 10.

It was a joy to be there. Every aspect was clean, spacious, quiet and delightful. Check-in at the front desk was quick and friendly. The small food store next to the front desk had a wonderful variety of tempting late-night snacks. The lobby area was very inviting, with the fireplace, the big screen TV, the ultra-comfy lounging chairs, and the soothing music. The breakfast buffet was delicious and the servers were very friendly and helpful. The room itself was clean, roomy, excellent blackout curtains, and even the pullout sofa was comfortable (amazing!) all-in-all it was one of the nicest hotels of this level we have ever stayed in, and at the end of each long hot day of tournament baseball, we couldn't wait to come "home" to the courtyard. we even passed up a team dinner at a fancy restaurant, so we could just go back to the hotel and enjoy our room and watch TV on the super-comfy beds. At the end of our stay, there was a small discrepancy with a bottled water charge, and the desk clerk removed the $2.50 charge immediately with no hassle. Those are the small things that keep you coming back. we were not familiar with courtyard before this trip, but are now staunch fans, and will definitely use them again in the future!

Positives: The bed was amazingly comfortable. At first I thought it must be tempurpedic! All so clean. Beautiful lobby and fireplace. Excellent food @ breakfast buffet!

Negatives: Only one computer in the lobby. Had to wait in line every day for quite awhile. Only one washer/dryer.

Reviewer: Not provided on Wed 04 Jul 2007 rated 2 out of 10.

I had a corner room right near the stairs and was unable to sleep comfortably with the stair door opening and shutting closed every few minutes till about 2am. I was itchy through the night and found many bug bites all over my legs. (I hope they were just bug bites). I was not satisfied with my stay.

Positives: Rooms were very nicely furnished.

Negatives: The excess noise.

Reviewer: Not provided on Wed 27 Jun 2007 rated 8 out of 10.

This was a very good experience other than it was very difficult to locate this property.

Positives: Quality for price.

Negatives: Hard to find.

Reviewer: Not provided on Sat 16 Jun 2007 rated 10 out of 10.

Love the location. The staff was very professional. The breakfast is great, as always. I will be back next trip.

Positives: The grounds are green and relaxing.

Negatives: Internet service not dependable.

Reviewer: Not provided on Tue 12 Jun 2007 rated 7 out of 10.

The front desk told me he could not give me two beds.

Positives: The soft beds.

Negatives: They would only give me a room with a pull out bed.

Reviewer: Not provided on Sun 10 Jun 2007 rated 7 out of 10.

Good location, easy to find and very nice entry. Staff was friendly and helpful. I requested a wake up call and they called at the time specified (you wouldn't believe from different experiences at other hotels how important that is) Definitely would recommend! But, watch out for the hidden fees. If I hadn't looked at the sleeve that my keys came in I would have been charged for a newspaper I didn't want and I have a $20 charge that I am looking into now that I am unsure what is for because I didn't use anything extra in the room. Overall good experience.

Positives: The hotel was nice, clean and roomy; the beds were like new and comfortable.

Negatives: They charged my credit card $20 and I am unsure why.

Reviewer: Not provided on Tue 05 Jun 2007 rated 8 out of 10.

Most business travelers have more than one laptop with them. It would be helpful if there is a good wireless network available in the hotel.

Positives: Good service and prompt response.

Negatives: They could have installed wireless network than provide hook ups.

Reviewer: Not provided on Wed 16 May 2007 rated 6 out of 10.

It appears that you are in the country, trees and green pastures, while you are very close to the freeway. Close to airport yet not right at the airport. It is not fancy but it has all the basics, and stores if needed just a short drive away. It has computer access and they have a business center as well.

Positives: Decent location, clean air surrounded with trees and green grass.

Negatives: The room is not clean enough mold in the sink, can see it from the mirror only.

Reviewer: Not provided on Wed 18 Apr 2007 rated 9 out of 10.

Overall, my experience there was top-notch. I would gladly stay there again. I would (and will) rave about everything except the continental breakfast, which when I asked the front desk person if there was one, he answered "No, we offer a full breakfast buffet" inferring, at least in my mind, that it was an upgraded amenity of a more upscale hotel. When I arrived in the morning, this was in fact, true, but there was no sign stating there would be a charge for the meal. I do not mind paying for that type of meal, but I want to be assured before hand that I will, in fact, be charged. Had I known the meal would cost me more than $10, I would have looked the buffet and passed because the cooked food had either been ill-prepared or had been out too long (The food had all been set out before 7:00 a.m., but it was 8:30 a.m. by the time I'd arrived to eat.) For free, I'd endure the sub-par food, but for $14.00 I would have passed. It may seem a minor complaint, and it is, but it did serve to taint my experience. What made matters worse, is that the wait staff was overly 'in my face' with conversation. I just wanted to read the paper, wake up at my leisure, and eat in peace, but she kept coming up and complaining about how much she disliked America and yearned to go back to Africa. Other than that, the whole experience exceeded my expectations.

Positives: Front desk was efficient and helpful; entry/exit was easy; parking was ample and well-lit; pool and spa were clean and attractive, with long open hours.

Negatives: Continental breakfast was $14.00 but not advertised as such; eggs were stale/meat overcooked; waitress too forthright with personal complaints.

Reviewer: Not provided on Tue 03 Apr 2007 rated 9 out of 10.

I would recommend this place. Close to my business activities. And close to the beach. Very clean, great parking (free). Good area of Torrance.

Positives: Room was very clean, good size, had pool and spa.

Negatives: No computer service available at the time.

Reviewer: Not provided on Wed 24 Jan 2007 rated 7 out of 10.

They gave me a king when I really needed two queens. He put me on hold and then told me that it was up to the hotel to change to two queens. So I walked up to the front desk with matt still on my cell phone and had him talk to the hotel staff, since their stories were conflicting. After all that, matt said that he told the hotel they could switch us beds if they wanted to, but that they didn't have to. Of course the hotel staff chose not to. Matt ended the conversation saying that there was nothing he could have ever done to change the bed situation, despite the fact that he told us he would change it earlier in the conversation.

Positives: The hotel was very nice for what we paid for.

Negatives: The staffs at the hotel were very unhelpful.