Best Western Thousand Oaks Inn

Reviewer: Not provided on Wed 14 Sep 2011 rated 10 out of 10.

Wonderful place to stay and would recommend it. It was beautiful, clean, and affordable.

Positives: The food at the restaurant was really enjoyable. The outside area was like out of a postcard picture!

Negatives: The room was quite small, but was forgivable since everything else was nice. I felt the housekeeper was ignoring me when I tried to get her attention.

Reviewer: Not provided on Fri 26 Aug 2011 rated 7 out of 10.

I love Priceline and I got a great price for this hotel room. What I don't like is being treated like a low class business traveler and put in an undesirable room. The hotel staff intentionally put me in a freeway (noisy) close room. The free breakfast was less than desirable. They had eggs which were rubbery, sausage which wasn't freshly cooked and cheap looking pastries and bread. It is unfortunate as this is close to my office when I travel but not worth the money or the hassle.

Positives: It is convenient to my office when I travel.

Negatives: Noisy rooms and less than expected.

Reviewer: Not provided on Tue 16 Aug 2011 rated 4 out of 10.

On freeway, dirty room, and small toilet.

Positives: Good breakfast.

Negatives: Toilet way to small.

Reviewer: Not provided on Tue 09 Aug 2011 rated 9 out of 10.

I would stay here again. The staff was friendly and the price and quality of goods were great. The breakfast one day was great the next day the chef was behind and I found myself waiting for fruit, bacon and service. I ate at the bar one night and the portions were much smaller than any I have ever seen, yet tasty.



In the room, the towels were plush and the pillows and comforter were worthy of a spa hotel. I will recommend this hotel to friends and family that need a place to stay in the area.

Positives: The shower and bed linens were above my expectations.

Negatives: Walking to my room I did not get the appearance of the quality that would be inside the room.

Reviewer: Not provided on Thu 09 Jun 2011 rated 8 out of 10.

We where out there for Soccer tournament and my boy got injured at the game I could not stay one more night. I had similar experience before I got my money back because of Medical case.

Positives: Good location.

Negatives: Hotel showers its age.

Reviewer: Not provided on Thu 05 May 2011 rated 8 out of 10.

First and foremost, it was not a 3 Star as advertised. Room was small and bathroom smaller. Hotel receptionist (man) was very friendly and accommodating. The same could not be said for the free breakfast host. He seemed to be upset that he had to do that job.

Positives: Freeway close and ample parking.

Negatives: Was not a 3 Star hotel as advertised..

Reviewer: Not provided on Tue 19 Apr 2011 rated 7 out of 10.

Comfortable, but an older hotel feel. Still has amenities but noisy outside and free breakfast offered was silly, (still had to purchase breakfast elsewhere).

Positives: Location.

Negatives: Felt old and was not equal to the star rating in this area.

Reviewer: Not provided on Sun 27 Mar 2011 rated 7 out of 10.

For the price on Priceline, this place was a good value and we'll probably try to stay here again. Bathroom was clean and bright; the bed was wonderful. But the hotel is outdated and the carpets were way scuzzy gross. Overall, the 2.5 star rating sums it up well.

Positives: Bed and bed linens were awesome - totally indulgent.

Negatives: Free breakfast was worse than most. Room was a little cramped with all the furniture.

Reviewer: Not provided on Mon 14 Mar 2011 rated 4 out of 10.

The hotel was pleasant, but seemed to need remodeling to be a 2 1/2 or 3 star hotel. The restaurant was not particularly nice and the breakfast was not good.

Positives: Was pleasant overall, and

Negatives: Seemed a bit old and somewhat shabby.

Reviewer: Not provided on Mon 18 Aug 2008 rated 8 out of 10.

Our room was on the fourth floor and we got more freeway noise as a result. However the hotel is very clean, parking is convenient and the staff was helpful and friendly.

Positives: Easy to find, close to restaurants. The bed was comfortable.

Negatives: The room had a stale smell to it and the air conditioning is noisy.

Reviewer: Not provided on Thu 14 Aug 2008 rated 6 out of 10.

Average hotel for the star. No major problems.

Positives: AC unit worked well.

Negatives: Ice machine was broken on our floor.

Reviewer: Not provided on Thu 07 Aug 2008 rated 10 out of 10.

No negatives. This hotel was great. Clean, comfortable, free parking, nice pool, we could walk to lots of places.

Positives: Location.

Negatives: Beds could be a bit better but no t bad now.

Reviewer: Not provided on Mon 04 Aug 2008 rated 9 out of 10.

The hotel is right next to the 101 high way, but the staff was able to help me select a quite room. The room was very nice, the bathroom was very clean. Beds were comfortable too. Free DVD movies to watch. For traveler, it is a very good to stay and go.

Positives: Room was very clean, beds were comfortable, staffs was very friendly.

Negatives: The breakfast is not completely free, they only give $5 certificate.

Reviewer: Not provided on Mon 04 Aug 2008 rated 9 out of 10.

Very pleasant. The staff was nice and helpful. Great location. Great value, would definitely stay again.

Positives: Free video rental.

Negatives: Everything was awesome!

Reviewer: Not provided on Sat 02 Aug 2008 rated 9 out of 10.

We were very pleasantly surprised by this hotel. The staff was very friendly. The room was very clean and the beds were great. I loved the courtyard as a quiet place to hang out and read.

Positives: Nice clean room with comfortable beds.

Negatives: Not exactly close to the beach, but we knew that.

Reviewer: Not provided on Sun 27 Jul 2008 rated 8 out of 10.

The hotel ground was clean, room was clean. Con's-Hotel map was not understandable, the Bathroom was small, not senior friendly (no hand rails in shower, no hand held shower, no safety strips in bath tub).

Positives: Location.

Negatives: Bathroom could have been better-No safety hand rails in the bathtub.

Reviewer: Not provided on Sat 28 Jun 2008 rated 8 out of 10.

The room was very nice and could have been romantic if we had not been disturbed by the front desk receptionist during our very costly room-service dinner. Du-Pars were very over priced for coffee-shop food and they messed up on simple things. Pool and Jacuzzi were tepid and a bit dirty. But the room itself was very nice, especially for the price. Clean room and linens. (No water pressure.) Wonderful video selection.

Positives: Wonderful lighting fixtures in the room, with mica shades!

Negatives: Fuddy-duddy front desk receptionist interrupted our overpriced room service dinner with annoying phone calls, not comprehending "do not disturb!

Reviewer: Not provided on Wed 04 Jun 2008 rated 8 out of 10.

Very comfortable, affordable, conveniently located, clean, appropriately starred quality, and friendly/accommodating staff.

Positives: Comfortable beds, layout and simplicity appeal, friendly staff and cleanliness.

Negatives: Restaurant too old and musty smell.

Reviewer: Not provided on Sat 03 May 2008 rated 9 out of 10.

They are consistently erroneous and lead your customers on long circuitous routes. I refuse to use your maps any more.

Positives: Friendly staff, clean rooms, Nice and quiet.

Negatives: Can't think of anything.

Reviewer: Not provided on Wed 30 Apr 2008 rated 9 out of 10.

Met my expectations admirably.

Positives: Free wireless.

Negatives: Noisy air conditioning.

Reviewer: Not provided on Mon 14 Apr 2008 rated 10 out of 10.

Overall a very good stay. Close to Getty Villa where we went following day. Great steak house nearby for dinner on my 50th Birthday. Rooms clean and a very calm atmosphere.

Positives: Location good for my trip.

Negatives: Pillows foam type, don't form to head well.

Reviewer: Not provided on Sun 30 Mar 2008 rated 7 out of 10.

Good location, near freeway and mall. Staff friendly, nice courtyard and library. Adjoining restaurant poor quality. They were out of tuna and chicken-carpet was stained, service was poor, food was terrible.

Positives: Courtyard area was beautiful, library was nice, free movie rental.

Negatives: Restaurant was dingy, they were out of several items including tuna and chicken, food terrible.

Reviewer: Not provided on Fri 21 Mar 2008 rated 10 out of 10.

I will definitely stay there again! Friendly and cozy, we received excellent care while staying at this hotel. The hotel was clean and sparkling and all the fixtures (plumbing, windows etc.) worked fine. The DVD player in the room coupled with the free DVD rentals from the front desk was an added bonus. This hotel was also wonderfully situated from getting to all the malls, tourist attractions, restaurants. All in all a WONDERFUL experience!

Positives: I appreciated the free DVDs and DVD players in each room.

Negatives: The restaurant attached to the hotel did not offer room service.

Reviewer: Not provided on Fri 01 Feb 2008 rated 6 out of 10.

Nice lobby and sitting area. The room itself was, well, drab and old looking. The bathroom pipes rattled, too. I will say this: The place was very clean.

Positives: Good location.

Negatives: Needs some serious updating if they are going to charge as much as they do.

Reviewer: Not provided on Mon 28 Jan 2008 rated 7 out of 10.

This hotel is conveniently located and good for business travelers. I did not feel it to be a very attractive hotel though and not very 'romantic' or luxurious. The room itself was nicer than the outside areas but I wouldn't give this hotel any more than 2 stars. The staff was nice but I felt it a bit overpriced.

Positives: The bedding was nice.

Negatives: The common areas were not very attractive.

Reviewer: Not provided on Mon 28 Jan 2008 rated 10 out of 10.

As I've said, exceeded my expectations. I was pleasantly surprised to find this hotel to be way better than I would ever have imagined.

Positives: Way exceeded my expectations for a Best Western.

Negatives: Nothing, it was great, really exceeded my expectations which were very low based on the brand.

Reviewer: Not provided on Thu 24 Jan 2008 rated 7 out of 10.

We like the hotel for the reason we were there. More than 2 days would be to long for the space and noise level.

Positives: The bed was comfortable and shower great!

Negatives: Balcony faced freeway.

Reviewer: Not provided on Wed 23 Jan 2008 rated 6 out of 10.

This hotel has a very clean lobby and common areas. Though the hotel looks fairly new, the rooms are already showing wear and tear.

Positives: Free DVD movies, free cookies.

Negatives: A wall had been damaged in the room, and patched by an armature.

Reviewer: Not provided on Mon 17 Dec 2007 rated 9 out of 10.

Hotel was very convenient and the room was pleasantly attractive. Kept hearing clicking noise throughout the night. Convenient parking great shower. Lobby and restaurant a bit out dated.

Positives: Room was much nicer than anticipated.

Negatives: First time Ive stayed at a hotel and the room was nicer than the lobby.