Best Western Cypress Inn & Suites

Reviewer: Not provided on Wed 13 Aug 2008 rated 6 out of 10.

Room was clean. Did not feel safe due to multiple signs up in parking lot explaining "we are not liable for injury, theft, etc." Made me worry more. Also, they took an imprint of my credit card number to keep on file which did not make me feel very comfortable.

Positives: Clean room.

Negatives: Did not feel safe due to multiple signs up explaining "we are not liable for injury, theft, etc." Made me worry more.

Reviewer: Not provided on Thu 07 Aug 2008 rated 1 out of 10.

This hotel was just above a motel 6 in a bad neighborhood. Can't imagine why anyone would stay in this hotel unless others are booked.

Positives: Free breakfast.

Negatives: Smelled like smoke in all rooms.

Reviewer: Not provided on Mon 28 Jul 2008 rated 4 out of 10.

This hotel is only a small step above a motel 6.

Positives: Location was OK.

Negatives: The carpet in the rooms are stained and need replacing. The continental morning service is small and very crowed. The internet is difficult to log in.

Reviewer: Not provided on Wed 09 Jul 2008 rated 8 out of 10.

Great room for the price. Easy to find.

Positives: Free internet, big beds, plenty of towels.

Negatives: Small pool.

Reviewer: Not provided on Mon 09 Jun 2008 rated 8 out of 10.

We liked the cleanliness and safety of this hotel. Parking is terrible, felt like we were packed in like sardines! The only thing we liked for continental breakfast was the fruit and cereal. The ham was cold and the French toast wasn't hot! Initially, our room was very stuffy, the beds were very uncomfortable either too hard or too soft! The room had 2 queen size beds. We liked having a microwave and the size of our refrigerator was more than adequate, it wasn't small.

Positives: We liked the safety and appearance. The room was very clean. The only thing we like about the continental breakfast was the fruit and cereal.

Negatives: No shuttle available for Disneyland. Strong cleaning agent smell upon entering lobby- you know they have odorless cleaners available.

Reviewer: Not provided on Wed 30 Apr 2008 rated 5 out of 10.

Overall, this hotel is not a bad place to stay. It did not meet my expectations of a Best Western. The location was relatively close to amenities and food. The breakfast was basic, but better then most economy hotel complimentary breakfasts. The room was very large but the decor was awful! The bathroom smelled like vinegar (strong) for the first 4 hrs we were there. I would rather try something else before I went back to this hotel, because of the rooms size it would be nice for a traveling family. There were smoking rooms located on all of the floors and the whole hotel and room smelled like smoke even in non-smoking rooms!

Positives: The room's bathroom was the most up to date part of the room. Nice Jet tub.

Negatives: The air conditioning didn't work well enough even though we had it blasting all night!

Reviewer: Not provided on Thu 17 Apr 2008 rated 7 out of 10.

Overall not bad. The shower rod was falling off the wall on both sides, the A/C unit was cool but loud and annoying (It was between 96 and 102 during the day). We arrived 15 min before, breakfast closed at 9:00 am nothing was left not even milk or cream for coffee.

Positives: The bed and pillows were comfortable.

Negatives: A/c sounded like a vacuum. Kids stomping above us. Shower rod falling off of wall.

Reviewer: Not provided on Tue 15 Apr 2008 rated 10 out of 10.

Very clean, friendly staff, room was very clean.

Positives: Cleanness, friendly staff.

Negatives: Nothing that I did not like about this hotel.

Reviewer: Not provided on Wed 02 Apr 2008 rated 9 out of 10.

Very nice place.

Positives: The room was a good size.

Negatives: Bathtub was not the biggest, elevator could be slow.

Reviewer: Not provided on Sun 13 Jan 2008 rated 1 out of 10.

This was the worst experience at a hotel I have ever had the staff was very friendly on the phone telling us there was no problem with the requests we had, but once we got there they were rude and nasty.

Positives: There was nothing I liked about this hotel. Including the four foot dirty pool.

Negatives: The staff was rude and degrading. What kind of hotel hands you a plunger and tells you to plung it yourself.

Reviewer: Not provided on Mon 03 Sep 2007 rated 10 out of 10.

The staff was very courteous and very helpful. I felt safe and enjoyed the quietness of the hotel. It was one of the best hotels that I have stayed in for the money. I rested before my long trip from la to Brisbane, Australia. I highly recommend this hotel to anyone going to Disneyland, the price you can't beat and the amenities are great too.

Positives: Clean, sparkling, quiet, courteous staff, modern facilities.

Negatives: Nothing.

Reviewer: Not provided on Tue 14 Aug 2007 rated 4 out of 10.

I would not recommend this hotel to family or friends. It was far from the resort, breakfast buffet was totally misrepresented, coffee maker didn't work in room, and room was either too hot or too cold. It was definitely not a 2 and 1/2 star hotel by any means.

Positives: Nothing in particular stands out at all.

Negatives: Too far from Disneyland, staff unfriendly, daily breakfast was horrible.

Reviewer: Not provided on Thu 09 Aug 2007 rated 10 out of 10.

The hotel was very clean. The staff was friendly and helpful. The pool is pretty small, but no one in it seemed to mind too much. It is close to area attractions. The fridge and microwave was convenient. Overall, this was a good buy - I would stay again.

Positives: The staff was very friendly.

Negatives: The breakfast room was small and rather warm - temperature wise.

Reviewer: Not provided on Mon 30 Jul 2007 rated 6 out of 10.

I have yet to receive back my $50.00 deposit. It has been 3 days since checkout!

Positives: Clean and affordable.

Negatives: Customer service.

Reviewer: Not provided on Mon 23 Jul 2007 rated 8 out of 10.

We had difficulty upon check-in. The clerk was rude and impatient. The hotel interior was nice and clean. Room was nice with upgraded bathroom fixtures and comfortable beds. Microwave, refrigerator, iron, and board.

Positives: The rooms appeared to have been remodeled and upgraded.

Negatives: Geographic area, outside parking areas not attractive.

Reviewer: Not provided on Mon 23 Jul 2007 rated 7 out of 10.

In the restaurant breakfast service is bad. Only milk and bread was there.

Positives: Bad restaurant.

Negatives: Bad services.

Reviewer: Not provided on Wed 18 Jul 2007 rated 7 out of 10.

Very decent and family friendly. Liked that we had a micro-fridge in the room. Free parking. The buffet should delete the boiled eggs and sausage! Not very edible. We had a very friendly young man help us with any touristy questions. Overall decent stay.

Positives: Very family friendly. Very close to tourist attractions.

Negatives: Shower was hard to operate and access hot water. The eggs and sausage were not edible at the free breakfast buffet. No fruits available after 8 a.m.