Grand Vista Hotel Simi Valley

Reviewer: Not provided on Sat 16 Apr 2011 rated 9 out of 10.

When I saw the normal price for this hotel, I was shocked at how nice it was. The room was very good sized, clean, and nice. The bed & pillows were comfortable. It was further than I would have liked from my work location, but very close to the freeway, which traveled very fast. The exterior is fabulous. The interior hallway and doors on my floor show some wear, but they are in the process of renovating. The Fitness center was huge! The equipment in there was excellent. The front desk staff was professional, friendly, and very helpful.

Positives: Excellent value! Super helpful and friendly staff!

Negatives: It's not their fault, but my phone was stolen when I dropped it in the parking lot. Security cameras would help.

Reviewer: Not provided on Tue 05 Apr 2011 rated 1 out of 10.

This was one of the worst hotel I ever stayed in. The room I was in was no better then a motel room. The staff was rude. Well not all the staff just the desk manager. They really should think to hire someone else to do his job. Very poor customer service skills.

Positives: The lobby was nice but thats all.

Negatives: The rooms and the afternoon staff.

Reviewer: Not provided on Tue 15 Feb 2011 rated 8 out of 10.

Pleasant hotel with lovely views of Simi Valley, nice pool area and hot tub. Hotel staff friendly.

Positives: Hot tub was nice but the poor needed a cleaning.

Negatives: Not enough creamer for coffee, and shampoo was small and there was not lotion.

Reviewer: Not provided on Thu 10 Feb 2011 rated 3 out of 10.

The hotel staff was very friendly and helpful. However, the decor, cleanliness, and condition of the room, deserve a 2 star rating at best. I was certainly not expecting stains on the room walls and splattered drops of dried paint on the bathroom sink counter. When we arrived - 10:30 PM - the restaurant was closed, but we were ready to relax in the lounge with a cocktail after six hours on the road. There was no open cocktail lounge located near the lobby or restaurant, so the staff recommended the sports bar adjoining the hotel. This was a big mistake. Rather than being relaxing, and besides having very poor service, this was one of the noisiest, dirtiest, nerve-rattling establishments that I have ever ventured into. The $5.00 cover charge made it even more bothersome! Overall, it was a disappointing stay, the hotel was rated far too highly, and I will not stay in this hotel again.

Positives: Proximity to Reagan Presidential Library was helpful.

Negatives: There were stains on the room walls and drops of dried paint on the bathroom sink counter.

Reviewer: Not provided on Wed 10 Nov 2010 rated 10 out of 10.

The room was large, everything that I expected was there. Wasn't extraordinary but I was satisfied.

Positives: Large room.

Negatives: Nothing.

Reviewer: Not provided on Mon 08 Nov 2010 rated 9 out of 10.

Very good experience, no problems. It's an older facility, but in good working order, clean. Only complaint would be distance, but it's a clean shot on 118.

Positives: Clean, spacious and

Negatives: Distance to work.

Reviewer: Not provided on Thu 14 Oct 2010 rated 7 out of 10.

Same room we stayed in last time, must be the discount room. no view, (dirt bank, noisy, small TV. with a Sunday night stay it would have been nice if they at least put us into a room not at the back of the hotel looking at a dirt mound, plenty of open rooms looking at the pool.

Positives: Price

Negatives: Check-in time

Reviewer: Not provided on Mon 16 Aug 2010 rated 8 out of 10.

This place had an excellent workout facility, country like atmosphere set on side of a hill, nice sized rooms, with nice decor, but older tile and TV. Room service was fast and efficient.

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Positives: Color scheme and in room decor, secluded feel, microwave, refrigerator and large workout facility.

Negatives: No granite and

Reviewer: Not provided on Fri 02 Jul 2010 rated 8 out of 10.

The bathroom door would not stay open which was a pain. Also, the inside of the bathroom door was really scuffed. The shower curtain liner didn't come all the way down on the tub. The hotel staff was wonderful. I tried to order room service, but there was no answer. When I called the front desk and he said he would take care of it. My dinner arrived over 45 minutes later hot and excellent tasting!

Positives: The staff was friendly and helpful.

Negatives: There was no wireless Internet access in the room, and the cable didn't work.

Reviewer: Not provided on Tue 08 Jun 2010 rated 5 out of 10.

Outside landscape was nice, grand entrance, pool area was clean and fun.

Positives: Free Internet and pool area.

Negatives: Bathroom was not clean and

Reviewer: Not provided on Fri 21 May 2010 rated 7 out of 10.

Convenient location, reasonably priced, would have liked an outside sink area from tub/toilet area for traveling with children, but for the price, will settle for not having one.

Positives: Coffee in the lobby.

Negatives: Did not have separate sink on outside of bathroom for others to use if br is occupied

Reviewer: Not provided on Fri 21 May 2010 rated 6 out of 10.

Comfortable, clean, atmosphere, but dated room and bathroom. TV offerings were lacking and pay per view expensive.

Positives: Easy on and off highway.

Negatives: Lack of secure walking path from parking to entrance.

Reviewer: Not provided on Wed 05 May 2010 rated 5 out of 10.

This hotel is OK but seems to be old and in need of a makeover. There were alot of broken things-the elevator, lobby phones, sink and lights in room. The hotel staff was friendly but not really in tune to the needs of the guest.

Positives: It is convenient to where my family lives.

Negatives: There were alot of broken things. Elevator, lights, phones, sink.

Reviewer: Not provided on Tue 27 Apr 2010 rated 5 out of 10.

The hotel was disappointing. The room looked and smelled unclean. The bathroom curtain needed attention, as well as the bathroom door. The bathroom door needed a paint job.

Positives: Location.

Negatives: The room smelled and

Reviewer: Not provided on Mon 26 Apr 2010 rated 10 out of 10.

As a mother, I would recommend this hotel for family or business travel. Good size rooms with refrigerator and microwave. Strong fast Internet access at no extra cost. Nice new large outdoor mall and restaurants across the street. This hotel was safe, clean and comfortable. Beautiful large pool area to top it off. I would stay again.

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Positives: Safe, great location, clean, friendly, pretty view and nice size rooms.

Negatives: No flat screen TV, but the TV we had worked fine.

Reviewer: Not provided on Tue 06 Apr 2010 rated 9 out of 10.

This hotel gave my husband and I a refuge from the daily stresses of life. The view was incredible and peaceful. The only negative moment was when I wanted to ask a question at the front desk and the young lady never acknowledged me. Granted she was speaking with another costumer (about their children), but after waiting for more than 10 minutes without even being told she would be with me soon I got frustrated and left. Customer service should always be foremost in the receptionist's minds. The next morning I was very pleased with the service I received with a different receptionist.

Positives: The view was awe-inspiring!

Negatives: It would be nice to have a DVD player in the room to play movies.

Reviewer: Not provided on Mon 30 Nov 2009 rated 2 out of 10.

The room quality has been let go at this hotel since I stayed here about 3 years ago: peeling wallpaper, missing bath tiles, dirty/burned furniture surfaces, dirty/scuffed walls and doors: an overall feeling of grubby. Hotel location and layout are very good, but room conditions have been let go.

Positives: Location, layout - but it's condition has been let go.

Negatives: Shabby/grubby room! Vibe of unaccommodating/cooperativeness from staff (ie, not responding directly to questions/requests, then giving less.

Reviewer: Not provided on Wed 18 Nov 2009 rated 7 out of 10.

The hotel lobby is very pretty, the room needs major updating. It was clean and was fine for the one night we stayed.

Positives: Close to where we needed to be.

Negatives: Terrible smell in hallway and room.

Reviewer: Not provided on Wed 28 Oct 2009 rated 1 out of 10.

This hotel was comp to a very old motel 6, only really dirty!

Positives: Absolutely nothing, maybe location.

Negatives: Filthy, old, stinks.

Reviewer: Not provided on Mon 22 Jun 2009 rated 8 out of 10.

Overall very good.

Positives: Nice business center + Wired internet in rooms.

Negatives: Food in restaurant was only OK ( Lunch).

Reviewer: Not provided on Wed 25 Mar 2009 rated 8 out of 10.

I really enjoyed our stay at the Grand Vista. My biggest complaint was no coffee cups by the coffee pot, which was remedied right away. I would have liked a little more room with maybe a table and two chairs rather than the writing desk. The in room refrigerator and microwave was a huge plus for a traveler with children. The one thing that was lacking for us were child friendly channels on the television, like Nick or Disney. That's a must for this family!

Positives: The location was beautiful and the hotel had a villa type feel.

Negatives: The rooms were a little small and there were no child friendly channels like Nick or Disney.

Reviewer: Not provided on Mon 06 Oct 2008 rated 9 out of 10.

Very nice room with plantation shutters at the windows - light and bright. Very large bathroom and easily wheel chair accessible. If separate beds are desired, the couch should be convertible to bed. In fact the couch is most uncomfortable to sit on too. Nice size refrigerator. Fresh basket of apples on the lobby counter every day was nice. After 11 days, I had to vacate for 4 because no room was available. I have now brought my elderly mother back to wait for authorization to put her into a nursing home.

Positives: Good handicap accessibility.

Negatives: No table (except coffee table and desk) in the room. Couch did not convert to bed.

Reviewer: Not provided on Fri 12 Sep 2008 rated 7 out of 10.

Overall, the hotel was nice enough that I'd stay again. Staff was friendly. Location was close to everything, even a malls, which was nice. My only issue was I could only get a room with 2 beds and they were double beds.

Positives: Location was convenient/pillows and bed comfortable but small.

Negatives: Small double beds/not queen/water didn't drain in sink/tub.

Reviewer: Not provided on Tue 02 Sep 2008 rated 10 out of 10.

It's a presentable place for the price.

Positives: Friendly.

Negatives: Nothing of significance.

Reviewer: Not provided on Mon 01 Sep 2008 rated 9 out of 10.

We enjoyed our stay, could be a 5 star hotel after the maintenance is finished, very peaceful and user friendly excellent pool/spa and exercise equipment, very friendly and helpful staff.

Positives: Comfortable, friendly, great staff, very peaceful and quiet.

Negatives: Sometimes if you return in the evening hard to find a parking space due to the sports bar.

Reviewer: Not provided on Sun 31 Aug 2008 rated 3 out of 10.

Don't waste your time if your seeking a 3 star hotel. Did not have our standard king room, had to accept 2 beds. Long walk from parking to room.

Positives: It appeared that they had various set ups for the internet although we did not use it.

Negatives: Hotel room, bathroom, and beds.

Reviewer: Not provided on Tue 26 Aug 2008 rated 9 out of 10.

Hotel is well kept up. Beautiful entrance and lobby area. Rooms are very nicely furnished, clean and generally quiet. The staff does a great job of meeting you needs. Room service delivers very quickly. Only complaint is the bathrooms lacking venting. Easily solved by propping door open.

Positives: Quiet.

Negatives: Bathrooms need venting.

Reviewer: Not provided on Sun 24 Aug 2008 rated 2 out of 10.

The first room smelled like a cigarette bar and the furniture was broken, we were moved to another room that smelled better but the door wouldn't lock. So maintenance was called they fixed the door but we were delayed hour. Hotel was in poor condition overall and not to expectations of a 3-star.

Positives: Common areas were nice.

Negatives: Rooms smelled bad.

Reviewer: Not provided on Sun 24 Aug 2008 rated 9 out of 10.

Excellent room accommodations, friendly staff. When staff gets very busy it is hard to communicate over the phone with them.

Positives: Room was excellent.

Negatives: Should have asked for view over the pool when I called to confirm.

Reviewer: Not provided on Wed 20 Aug 2008 rated 7 out of 10.

Hotel was clean, but it is outdated, no wireless connection in room (you have to go downstairs to use wireless). There was not an Ethernet cord in the room. I did not feel 100% secure. There were people hanging out in the parking lot (I have never seen this before at any hotel). Common doors were not secured. Anyone can walk into the hotel as well as pool area. I was very unhappy with this situation.

Positives: Staff was friendly.

Negatives: Hotel was not secure. There were people hanging out in the parking lot.