Holiday Inn Express

Reviewer: Not provided on Fri 29 Jul 2011 rated 5 out of 10.

Convenient location just off of CA-118 freeway. Closer to restaurants and shopping areas. Other than that hotel was just okay.

Positives: Free breakfast and the hostess at the breakfast was very nice and friendly.

Negatives: It is an older property and the rooms had stuffy smell.

Reviewer: Not provided on Fri 15 Apr 2011 rated 10 out of 10.

Friendly, quiet, fast check in and check out.

Positives: Friendly and quiet.

Negatives: None.

Reviewer: Not provided on Sat 22 Jan 2011 rated 5 out of 10.

A reasonably comfortable hotel. This Holiday Inn Express is in a building that is a regular, old style motel, probably built in the 70s. However, the room we were in was remodeled and in good shape. Convenient extra sink outside bathroom. Includes microwave and refrigerator. Our room had giant whirlpool tub on one side of main room. Not best layout but they've done the best they can with the available space. Big glass bathroom shower and furnishings are quite nice. Location is directly adjacent to Motel 6.

Positives: Room was remodeled and comfortable.

Negatives: Outside motel-like looks tired and old..

Reviewer: Not provided on Mon 01 Nov 2010 rated 3 out of 10.

This hotel was absolutely horrible. The only good things were the location, and helpfulness of the staff. The first room we were put in was not cleaned at all. Had food sitting on table and bed was not made. Second room had used soap and shampoo from previous occupants, and no toilet paper at al! Thank god only stayed here one night!

Positives: Comfort of bed.

Negatives: Dirty rooms (not cleaned from previous) in two different rooms.

Reviewer: Not provided on Sat 02 Oct 2010 rated 4 out of 10.

The room itself reminds me of Motel 6. Very low quality. The drapes were dirty. The walls were filthy and in need of painting. The phone was broken. Towels were taken but not replenished. The area looked bad and there was a lot of noise. I wouldn't recommend this hotel if your looking for something nice. The staff was friendly though.

Positives: Free breakfast.

Negatives: The room was in poor shape and dirty.

Reviewer: Not provided on Sat 10 Apr 2010 rated 9 out of 10.

Everything worked. Sufficient hot water, good selection of breakfast items. I have no complaints about this place.

Positives: Nice area, great access to & from freeway.

Negatives: Tight parking, long drive to Los Angeles, no Comedy Central on TV.

Reviewer: Not provided on Tue 06 Apr 2010 rated 1 out of 10.

Would not recommend this to any one.

Positives: Not a thing, the shower did not work the coffee maker did not work.

Negatives: Bad TV reception.

Reviewer: Not provided on Fri 02 Apr 2010 rated 10 out of 10.

The hotel has been upgraded with nice new linens, towels and flat screen TV's. The staff was excellent. The front desk made sure I got hooked up with Wi-Fi after having a small problem. In the morning the hot breakfast was very good, not great, but then the staff who ran the whole show was outstanding even taking the time to talk with the quests who cared to engage her. The only complaint was the spa was inoperative, otherwise this hotel ranks a 10!

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Positives: The staff was great. Front desk really cared!

Negatives: The spa was not in working order.

Reviewer: Not provided on Sun 28 Feb 2010 rated 1 out of 10.

It was dirty, I couldn't stay in the hotel. I paid and went some other hotel to stay imagine how bad it was, hotel should be motel 6 not Holiday Inn Express. There wasn't even internet access.

Positives: It should be motel 6.

Negatives: Noting was good.

Reviewer: Not provided on Sun 13 Sep 2009 rated 1 out of 10.

Not good, maid service does not respect privacy signs that hang on the doorknob. 2 times during the stay, a maid came in our room at 7:30 am. Woke my kids up! Jacuzzi was not working. Bathrooms were not clean. No clean towels were left after maid service, but they took the dirty ones, so no towels at all, we had to go get very small towels from the pool. The hotel charged our credit card a $50.00 pet fee. We do not own a pet! Overall, a very bad experience!

Positives: Nothing.

Negatives: Rude employees.

Reviewer: Not provided on Wed 11 Feb 2009 rated 8 out of 10.

It was a good stay over all. Besides not getting our room cleaned for 2 days.

Positives: The bed comforters =)

Negatives: The housekpng pple ddnt come back after we told them we werent ready for them to clean our room. We were there 2 days & didnt get our room cleaned onc

Reviewer: Not provided on Tue 21 Oct 2008 rated 6 out of 10.

Good choice for the price.

Positives: Good room size, free American breakfast.

Negatives: TV was horrible. Front desk would not refund.

Reviewer: Not provided on Mon 08 Sep 2008 rated 9 out of 10.

The hotel is very clean. The staff is very good service and care. All staff that I met is very good in job.

Positives: Staff is good service and care.

Negatives: Smell in the room.

Reviewer: Not provided on Wed 27 Aug 2008 rated 10 out of 10.

I was pleasently surpised! Would definitely.

Positives: Friendly, clean and convenient!

Negatives: Nothing!

Reviewer: Not provided on Fri 22 Aug 2008 rated 1 out of 10.

What a poor excuse for a hotel. The hotel placed our family of four, my wife, my mother, my 4-year old son and I, into a room with one King-sized bed. When I explained the situation to them, they were unconcerned with our situation. I ended up purchasing another room at double the cost of my first room, which was exactly the same type of room. The next morning I attempted to get my money back on the second room.

Positives: The breakfast was very nice.

Negatives: This hotel is old, dirty and does not honor it's commitment to quality.

Reviewer: Not provided on Mon 18 Aug 2008 rated 5 out of 10.

About what I would expect from a hotel in this range. Comfortable, not fancy. Could use some attention to detail- shower rod damaged, ceiling repaired but not repainted. Friendly staff.

Positives: Free breakfast, in-room microwave and refrigerator.

Negatives: Shower rod damaged- shower curtain would not stay closed.

Reviewer: Not provided on Thu 07 Aug 2008 rated 10 out of 10.

This is hotel is great. The location is fabulous being close to the freeway however you can barely hear the traffic whizzing by. The complex is most likely a converted old apartment building which is really a plus as it is really has a relaxing ambience. The room I had was exceptionally clean and huge. The bed is perfect neither too soft nor hard. Really the only complaint I have is the free breakfast in the morning. They ran out of food when I came down one hour prior to closing. They offered to cook some more but just didn't have time to wait. They should have anticipated the crowd as it was the weekend. Overall, I highly recommend this place to anyone.

Positives: I like that the hotel actually looks like an apartment building.

Negatives: They ran out of food at the free breakfast offer.

Reviewer: Not provided on Thu 07 Aug 2008 rated 7 out of 10.

The hotel appeared clean. Asking for a clean room was a hassle. Bed was sagging and caused back pain. Feather pillows were awful. The kids slept on the floor instead. Not enough seating area in the breakfast room.

Positives: Not located on a busy freeway with great water pressure.

Negatives: Called ahead and requested two beds that did not happen, non-smoking room smelled like an ash tray, requested new room. did not happen.

Reviewer: Not provided on Wed 23 Jul 2008 rated 2 out of 10.

The hotel was nice until the night time, there were kids banging on doors, yelling for their parents who were drinking and yelling and had the stereo full blast which woke up my 6 yr old daughter and 1 yr old son. Horrible hotel management. Never would I want to stay there again due to no control of the noise at night.

Positives: The room was nice.

Negatives: No overnight staff to control the parties that were going on.

Reviewer: Not provided on Wed 23 Jul 2008 rated 9 out of 10.

This is an excellent hotel with a spa tub in the room. The bed was comfortable and the express breakfast provided everything one would want. And the coffee was excellent too.

Positives: The room was large. The bed was comfortable. The breakfast was great.

Negatives: Room was a non-smoking room, but smelled of smoke.

Reviewer: Not provided on Tue 15 Jul 2008 rated 7 out of 10.

This hotel was very nice, there was comfortable bedding. Luxurious furnishings and complimentary breakfast. I enjoyed my stay at this hotel but, I would not recommend it to those who are seeking luxury style amenities, this hotel is for the quick traveler.

Positives: It was conveniently located directly off the highway exit.

Negatives: I didn't like the fact that the facility was outdoors and bared in with gates. All rooms were located outdoors instead of encapsulated.

Reviewer: Not provided on Mon 09 Jun 2008 rated 7 out of 10.

Whatever I say will fall short of the real experience. My recommendation; please, stay at the hotel and live the experience; only then you will know what it is to stay at the hotel.

Positives: The girl that allowed me to check in after being denied by another guy.

Negatives: The smell of the room. It smelled like sweaty feet!

Reviewer: Not provided on Tue 20 May 2008 rated 8 out of 10.

Overall, the hotel was very nice. I would like to stay there again when the need arises. It was quiet and peaceful. One problem was that the smoking areas with outside ash trays were right beside no-smoking room air conditioners so the smell came into the room.

Positives: The staff had the air conditioning on when we arrived so the room was cool.

Negatives: The pool was closed.

Reviewer: Not provided on Thu 24 Apr 2008 rated 9 out of 10.

Associate said she did not have our initial check in. After much discussion, she left to go out to lunch, leaving another associate to handle problem.

Positives: After a "stressful" checking-in, everything else worked out very well.

Negatives: Associate refused to accept our confirmation for April 3.

Reviewer: Not provided on Sat 29 Mar 2008 rated 10 out of 10.

This hotel was very nice and offered a deluxe breakfast in the am. The staff was very helpful and pleasant. Excellent experience.

Positives: Clean and comfortable bed, high quality sheets, clean room.

Negatives: Nothing.

Reviewer: Not provided on Fri 21 Mar 2008 rated 9 out of 10.

Nice location, easy to find, very clean and a very pleasant stay.

Positives: Spacious room, continental breakfast, goo bed.

Negatives: Young man at the front desk could use a haircut, but he was nice.

Reviewer: Not provided on Thu 13 Mar 2008 rated 10 out of 10.

Inexpensive for clean room and breakfast included.

Positives: Inexpensive and offers a good breakfast.

Negatives: Rod iron security gates attach to building, makes loud noise in room.