Quality Inn

Reviewer: Not provided on Sat 30 Apr 2011 rated 8 out of 10.

When we arrived they let us check in 30 mins early, the room we originally reserved had only 1 bed, so we had to pay 40 more dollars for a bigger room. The staff was friendly and when we went in the room it was very clean and it was nice. You could hear people walking above you though and some people were being loud, but it was a nice visit.

Positives: The beds were very comfortable.

Negatives: The toilet in the bathroom was leaking water.

Reviewer: Not provided on Sat 10 Jul 2010 rated 7 out of 10.

Very clean and friendly.

Positives: I like the extra dressing area besides the bathroom.

Negatives: A little far to walk to the boarwalk.

Reviewer: Not provided on Mon 07 Jun 2010 rated 8 out of 10.

Great for a short trip to the Boardwalk or for a business trip.

Positives: Room was spacious, had everything that I needed, w/ Microwave

Negatives: Lack of fan in the bathroom, charged extra for having an extra person even though 2 beds in room

Reviewer: Not provided on Fri 28 May 2010 rated 8 out of 10.

The noisy street is misleading. The rooms are in the back, and it is pleasantly quiet.

Positives: Quiet and clean.

Negatives: Neighborhood isn't great.

Reviewer: Not provided on Tue 02 Mar 2010 rated 9 out of 10.

Surprisingly clean and nice for such a low price. I was scared before I arrived, but immediately felt comfortable. Nice linens, clean bed, clean bathroom. One light was broken but not a big priority for me.

Positives: Nice linens, clean bed and bathroom.

Negatives: Broken light.

Reviewer: Not provided on Mon 24 Aug 2009 rated 9 out of 10.

Very pleased with the room and service received.

Positives: Very impressed with the amenties afford at this price range.

Negatives: No towels were in room at the time entered.

Reviewer: Not provided on Wed 19 Aug 2009 rated 3 out of 10.

We arrived at hotel at 2:30, there was not a single car in the parking lot and no housekeeping outside of rooms cleaning, yet we were told we could not check in till 3:00. We weren't trying to get a free half hour out of them, just a place to put our bags! We left the next morning well before check out time so they are the ones who made out in the deal! Beds were uncomfortable and the bathroom was horrible! Water damage on the roof of bathroom made me feel that the roof would crash down at any minute! Shell out the extra 40.00 and book something better, you will be MUCH happier you did!

Positives: Beautiful flowers outside rooms.

Negatives: Moldy shower heads, broken faucet, shower flooded, and there were hair (not ours) on cups.

Reviewer: Not provided on Sat 25 Jul 2009 rated 5 out of 10.

It was alright just old and seemed to need some updating.

Positives: It was OK, A little old and out dated, was clean, afforadable.

Negatives: Did not like the upstairs, we had alot of luggage to carry. We asked if we could have the downstairs but could'nt.

Reviewer: Not provided on Thu 04 Sep 2008 rated 4 out of 10.

The hotel manager was rude. They declined to change our sheets regularly and said it was due to local municipal code. One of the housekeeping ladies was rude as well. The other was nice. It seemed as though the manager was hounding them to finish quickly and cut corners. The OJ machine did not work. I am not one to proactively complain but this deserved an accurate review.

Positives: One of the housekeepers was pleasant.

Negatives: See below.

Reviewer: Not provided on Tue 02 Sep 2008 rated 3 out of 10.

The location is excellent- but not the room itself. The wallpaper yellowed, etc. They should upgrade to match the price of hotel room.

Positives: The location is excellent.

Negatives: The hotel needs upgrading big time.

Reviewer: Not provided on Sun 24 Aug 2008 rated 4 out of 10.

Dingy. Wall paper peeling from past leaks. Bathroom floor dirty. Bed was comfortable though. A little less than what I expected for the price.

Positives: The bed was comfortable.

Negatives: Bathroom not clean. Evidence of leaks from roof on walls and ceiling.

Reviewer: Not provided on Sat 09 Aug 2008 rated 1 out of 10.

The hotel was not as close to the beach as stated. The pictures are nothing like what the Inn is like.

Positives: We did not end up staying as it was dirty and unsafe feeling.

Negatives: We were asked to pay an additional fee.

Reviewer: Not provided on Mon 04 Aug 2008 rated 6 out of 10.

The hotel is not worth the price. Definitely not a three-star.

Positives: Clean sheets and comfortable beds.

Negatives: The carpet is old and it smells and it looks worn and dirty.

Reviewer: Not provided on Wed 23 Jul 2008 rated 10 out of 10.

The young man at the front desk gave us excellent advice about the area so we had no problems getting around. The room was nice and included a refrigerator and small coffee maker with everything to make coffee or tea. We really liked having the wireless internet service since we brought a laptop. The location was great and the landscaping and motel exterior was delightful.

Positives: Front desk employee was very friendly and helpful. Trees and plants gave it a very relaxing atmosphere.

Negatives: Not very much counter space in bathroom.

Reviewer: Not provided on Wed 23 Jul 2008 rated 2 out of 10.

Next time I will rather stay in my car.

Positives: It was available on a 2 day notice.

Negatives: The bed was as hard as a rock and the clerk was not friendly at all.

Reviewer: Not provided on Tue 22 Jul 2008 rated 7 out of 10.

This motel is fine for economy lodging. The room was clean and the furnishings adequate, although slightly on the Spartan side. Convenient location with just short drives to freeways, beach, dining, downtown. The complementary continental breakfast featured a small, but adequate selection. Overall, we'll probably return.

Positives: It was clean, economical and in a convenient location.

Negatives: Just one trash bin, single ply bath tissue.

Reviewer: Not provided on Fri 11 Jul 2008 rated 9 out of 10.

This is a very old hotel, but they have done a good job maintaining it. The beds were very comfortable and pillows were good. Linens were exceptionally clean as were the rooms and bathroom. I would stay there again the next time I'm looking for somewhere to sleep.

Positives: Very clean.

Negatives: Outdated and old.

Reviewer: Not provided on Wed 09 Jul 2008 rated 3 out of 10.

The hotel was down trodden. The staff was rude - they asked how many people I had, to which I replied 4 and they said that they were going to charge me extra. We were back at the hotel in the late afternoon (around 3 pm) to give my 2 year old son a nap and the housecleaning staff seemed irritated that the room was not vacant so they could clean it. I'm sorry - I must have missed the sign that said I couldn't use my room during the day. The pool was unheated and so cold as to be unusable. The toilet ran constantly. The room looked and felt old and unclean. Overall, a very poor experience - we will not be returning to this hotel on future visits to Santa Cruz.

Positives: There really wasn't anything to like.

Negatives: NA.

Reviewer: Not provided on Thu 03 Jul 2008 rated 5 out of 10.

Good location for Santa Cruz. Very friendly staff. Plenty of parking. Rooms are bare essentials with no decor.

Positives: The staff was very friendly.

Negatives: Our second room was not ready at 8:00pm so we had to unload all our bags into one room.

Reviewer: Not provided on Wed 28 May 2008 rated 10 out of 10.

Exceptional - we loved it!

Positives: The room was exceptional clean & comfortable and the front desk guy was helpful.

Negatives: The breakfast area was under construction.

Reviewer: Not provided on Wed 14 May 2008 rated 9 out of 10.

Room was very clean, the beds were great and it is a quiet place in a good location.

Positives: The beds were great.

Negatives: The breakfast.

Reviewer: Not provided on Thu 01 May 2008 rated 2 out of 10.

The hotel was decent but the staff was horrible. They were rude and unhelpful. My friend has a serious back problem and they would not provide any pillows for her. I am not happy at all and dont even plan on going to Santa Cruz any time soon.

Positives: Nothing.

Negatives: They wouldn't provide blankets or pillows.