Comfort Inn

Reviewer: Not provided on Mon 12 Apr 2010 rated 10 out of 10.

Great location with moderate traffic noise. Very clean rooms, and comfortable beds with deluxe pillows. Pool was not heated, but very clean and spa was awesome. Bath rooms updated, and spotless. Refrigerator/microwave worked perfectly. No elevators. Good breakfast was additional perk! I would book this hotel again.

Positives: The staff was very courteous and prompt.

Negatives: No window coverings on bathroom window.

Reviewer: Not provided on Tue 29 Sep 2009 rated 7 out of 10.

Easy to find check was a breeze room was large and clean bathrooms the same.

Positives: It served our purpose clean and in a good location for us.

Negatives: Nothing stands out in the dislike area.

Reviewer: Not provided on Sat 29 Aug 2009 rated 9 out of 10.

I very much liked this motel and plan on staying there again.

Positives: Was clean, easy to find and had a modest but good and fresh complementary breakfast.

Negatives: The hotel wasn't in walking distance to anything.

Reviewer: Not provided on Thu 02 Jul 2009 rated 2 out of 10.

Location was great with access to highways. However, the hotel needs a renovation. The continental breakfast was satisfactory. However, the access to the breakfast area was difficult because it's in a small room.

Positives: The location was great.

Negatives: Room was disgusting and smelled of smoke, even though non-smoking room. Front desk clerk was unwilling to change our room.

Reviewer: Not provided on Thu 05 Feb 2009 rated 8 out of 10.

This is a cute and convenient hotel that is family friendly. It is near the Boardwalk and several eating establishments.

Positives: The room was clean and the service very friendly.

Negatives: The room was not ready to check in upon early arrival and although they were to call when ready, did not.

Reviewer: Not provided on Wed 22 Oct 2008 rated 9 out of 10.

Great environment, surrounded by trees, featuring clean rooms with flatscreen TVs. The hotel also has a heated pool of decent size. Better than expected and far superior to the Comfort Inn closer to the Boardwalk.

Positives: Hotel was clean, nice rooms, heated pool, continental breakfast, good location.

Negatives: Water pressure in shower was terribly low. Pool closes too early. Continental breakfast needs more options.

Reviewer: Not provided on Mon 01 Sep 2008 rated 3 out of 10.

Great location, very noisy, thin walls.

Positives: Great location.

Negatives: Very noisy.

Reviewer: Not provided on Thu 28 Aug 2008 rated 1 out of 10.

Our experience here was terrible. The non-smoking rooms smelled like smoking rooms. There was black mold along the walls in the bathroom. Hotel management wasn't interested in trying to satisfy us, despite the customer satisfaction guarantee posted in the rooms. Stay away from here!

Positives: Nothing.

Negatives: Non-smoking rooms reeked of smoke, mold in bathroom.

Reviewer: Not provided on Sun 24 Aug 2008 rated 10 out of 10.

Very clean, good continental breakfast, knowledgeable staff.

Positives: Friendly staff and continental breakfast.

Negatives: The pool closing so early. Rooms were a little expensive during weekdays.

Reviewer: Not provided on Mon 18 Aug 2008 rated 1 out of 10.

The day we came we had to take or luggage on a stairway. there is no towels at pool area one day we came in and its smelled like someone was smoking and on the back of the door it had said "enjoy your smoke free room" right next to freeway. Loud cars at night. Will never come to this hotel again.

Positives: Nothing.

Negatives: Pool to hot stinky rooms.

Reviewer: Not provided on Mon 11 Aug 2008 rated 8 out of 10.

Not knowing the area, I went for price. For the price on a Holiday weekend, the room was very nice and the pool and spa were clean. The free breakfast was better then expected as well. The motel is located right off the highway when you exit into Santa Cruz to your left and its about five minutes from the beach and downtown for good restaurants.

Positives: Although not close to the beach, it's five minutes by car from the beach and restaurants.

Negatives: Not much parking for larger vehicles, water was extremely hot.

Reviewer: Not provided on Fri 08 Aug 2008 rated 10 out of 10.

Quiet, clean and the rooms were a good size.

Positives: The room was clean.

Negatives: They had a coffee machine but there was no coffee.

Reviewer: Not provided on Thu 06 Mar 2008 rated 8 out of 10.

Nice motel. Clean enough. Beds were horrible. There was an "unidentified" odor in the room. Not overbearing but definitely lingering. Not sure what it was, hopefully it was a cleaning agent! he staff was nice. I would stay there again.

Positives: Nice location.

Negatives: Beds, smell.

Reviewer: Not provided on Tue 05 Feb 2008 rated 8 out of 10.

Seems to be upgraded from last stay. Very clean. Very comfortable bed and pillows!

Positives: Breakfast selection much improved, comfortable bed and pillows!

Negatives: Pressure in shower was very low. Needs new shower heads.

Reviewer: Not provided on Wed 17 Oct 2007 rated 1 out of 10.

The staff was friendly. The room smelled musty and adequately cleaned. But, on Saturday morning when my family woke up, we had to take Luke warm showers. The staff told me that maybe a lot of people were taking showers at the same time and that was the reason for no hot water. I expect to have hot water. I would never stay at this motel again.

Positives: Friendly staff.

Negatives: No hot water.

Reviewer: Not provided on Wed 29 Aug 2007 rated 8 out of 10.

I called the reception when I was lost and a recorder picked up, I asked for a return call and did not get one. When we arrived there was no one at the counter, and had to wait about 10 minutes.

Positives: The pool temp was great.

Negatives: Smelled like feet.

Reviewer: Not provided on Sun 15 Jul 2007 rated 9 out of 10.

I enjoyed my stay at Comfort Inn and look forward to returning.

Positives: The Jacuzzi and location.

Negatives: Parking not available after 10:30 pm.

Reviewer: Not provided on Tue 19 Jun 2007 rated 9 out of 10.

The price we received for our stay was great. The hotel was well maintained. The rooms were clean and there were four pillows to each bed. Microwave, refrigerator, coffee pot with coffee, sugar and cream in room. It is fine for sleeping, but not sort of small (we had room with two double beds). The staff at the front desk was very friendly and helpful. We would definitely stay there again.

Positives: Room clean, lots of pillows, bed great, breakfast great, price was right.

Negatives: Asked for downstairs room when called, but did not get. Not enough parking.

Reviewer: Not provided on Wed 25 Apr 2007 rated 1 out of 10.

I will never stay at this hotel again. The people were rude and unfriendly. The room stunk so bad we had to go buy canals.

Positives: Nothing.

Negatives: People rude and the room stunk.

Reviewer: Not provided on Wed 06 Sep 2006 rated 5 out of 10.

Yes, I am very upset that I was charged 2 1/2 times the going rate for this you can take me off your e-mail list!

Positives: Convenient location for freeway access.

Negatives: The price gouging.