Carlton Hotel

Reviewer: Not provided on Thu 02 Dec 2010 rated 7 out of 10.

Not a great hotel. The staff joked that I wasn't in the computer, not something one needs to hear after 4 hours of driving. The elevator was small and stuffy. The room was also small, but with an oddly big closet. The sheets were pretty thin. The shower wasn't luxurious either. For a three star hotel it felt like a flop house. You get what you pay for.

Positives: It was inexpensive.

Negatives: Very small rooms, not what I expected.

Reviewer: Not provided on Thu 14 Oct 2010 rated 10 out of 10.

Great location, the lobby is a nice design, the staff was awesome! The room was a bit smaller than I thought, but it is an older building after all. Bigger Ice buckets would be nice.

Positives: The staff was amazing!

Negatives: The bathrooms could use some renovation.

Reviewer: Not provided on Wed 15 Sep 2010 rated 9 out of 10.

Hotel Carlton was great, I would love to stay here again. Their staff is really friendly and so funny; they’re like stand-up comics. I stayed here with my boyfriend and we found it romantic and fun, plus close to the neighborhoods we wanted to visit, but in a safer, quieter location.

Positives: Staff was extremely funny, helpful, and friendly.

Negatives: It was a bit dirty in places.

Reviewer: Not provided on Mon 21 Jun 2010 rated 10 out of 10.

Friendly and professional. The free wine social every evening was an added perk!

Positives: The staff.

Negatives: I could have used a fridge for my leftovers.

Reviewer: Not provided on Wed 03 Mar 2010 rated 10 out of 10.

Hotel Carlton's staff was exceptionally helpful in suggesting places to eat, locations of transportation, and suggestions for things to do in the city. They were extremely helpful in carrying bags, providing transportation, and informing us of hotel events such as the daily wine tasting in the lobby. The rooms are small, clean, and comfortable with more than enough space than needed for bags, including a programmable safe.

Positives: Friendly staff, good location, clean and comfortable rooms.

Negatives: The walls might be thin, as you may be able to hear your neighbors or the city life outside.

Reviewer: Not provided on Tue 05 Jan 2010 rated 9 out of 10.

Good location, good price.

Positives: Old and quaint, staff was excellent.

Negatives: Noise, walls were thin.

Reviewer: Not provided on Sat 01 Aug 2009 rated 9 out of 10.

The Carlton is a quaint older hotel near downtown San Francisco. It is clean and well staffed.

Positives: Very friendly staff.

Negatives: No self parking.

Reviewer: Not provided on Fri 24 Jul 2009 rated 10 out of 10.

Very nice, cozy.

Positives: The staff was very friendly.

Negatives: Hookers a half block away.

Reviewer: Not provided on Tue 30 Jun 2009 rated 7 out of 10.

The beds were comfortable, the hotel let us check in very late, and I slept like a log until the guests in room next door turned on their TV and hairdryer. Walls are incredibly thin! I heard parking is a whopping $30, but we had our car parked elsewhere.

Positives: Great coffee, table books about classic cars and other things in the lobby.

Negatives: Walls were paper thin! Could hear everything in the next room.

Reviewer: Not provided on Sun 10 Aug 2008 rated 9 out of 10.

Only good things to say about Hotel Carlton - staff was extremely friendly and helpful and had great suggestions. Room itself had a very European style to it - personally loved the walk in closet and the bathroom was clean and styled well.

Positives: Friendly staff, clean and attractive - very European styling.

Negatives: Only valet parking.

Reviewer: Not provided on Thu 31 Jul 2008 rated 1 out of 10.

Small dirty rooms, poor service, noisy beyond belief. Rooms full of unmanaged kids who partied all hours. Security was unable to calm them down. Sirens going off all night. Do not recommend this to anyone.

Positives: Absolutely nothing, nada.

Negatives: Everything.

Reviewer: Not provided on Wed 30 Jul 2008 rated 8 out of 10.

For the price the hotel was perfect. I liked the eclectic decor and the staff exceeded my expectations in friendliness. I felt like I was in Europe.

Positives: Friendly staff, almost like a boutique hotel.

Negatives: Tiny bathroom and may not have been best location.

Reviewer: Not provided on Wed 30 Jul 2008 rated 9 out of 10.

My husband and I were pleasantly surprised by this hotel. It was nicely decorated and very clean. There were many coffee shops nearby and it was a short walk to Union Square and trolley stops. I would definitely recommend this hotel to any traveler.

Positives: The room was decorated well and it was very clean.

Negatives: No parking is available. Must pay for valet parking.

Reviewer: Not provided on Tue 29 Jul 2008 rated 9 out of 10.

When we pulled up and saw the long neon sign with the name of the hotel we totally thought we had signed up for a sleazy roach motel! We walked in and to our delight that wasn't so. It is a quaint little hotel with a friendly staff and a warm environment. And we really liked the smell of the shampoo, conditioner and shower gel! All in all, I was impressed with the price and location. I'd totally go back!

Positives: It was modern and contemporary. I loved that about it!

Negatives: It had a bright neon sign out front, so it made me think it was going to be sleazy!

Reviewer: Not provided on Thu 10 Jul 2008 rated 8 out of 10.

We were please upon arrival and check in. The front desk was prompt, courteous and always smiling. The staff met our needs quickly and answered all questions for us. Our room was clean and adequate for our needs. Some may say it was small, but considering it had a king size bed, it was fine. The room has a large walking closet that can house the ironing board if needed, which was great. The Saha restaurant is located in the hotel served great food with great service. The location is a bit far from the touristy areas, but within reason of walking. Great service, clean rooms and good food, what else can you ask for. One drawback, the walls are very thin and if you have noisy loud neighbors, you will get to enjoy interesting conversation.

Positives: The hotel lobby was nice, clean and inviting. The staff was great. The bed and pillows were very comfortable.

Negatives: The location was a bit far from the things we wanted to see, but nothing we couldn't handle.

Reviewer: Not provided on Wed 09 Jul 2008 rated 9 out of 10.

Pretty good hotel, noisy windows for being in the city.

Positives: It was green.

Negatives: Cheap windows.

Reviewer: Not provided on Thu 03 Jul 2008 rated 6 out of 10.

This hotel is ok. it has a wine tasting and free wireless, but that is about it. the room was small and the bathroom was smaller. this hotel is a good roof over your head but that is it.

Positives: Free internet.

Negatives: Hard to find for someone not used to the area.

Reviewer: Not provided on Thu 03 Jul 2008 rated 9 out of 10.

Beautiful hotel, extremely friendly and welcoming staff. The style and atmosphere of the hotel is both modern and clean as well as retro and old-school San Francisco: I enjoyed the accommodations immensely. Can't wait to go back and sample more of the amenities.

Positives: Style, and association with Joie de vivre.

Negatives: Elevators slow and old.

Reviewer: Not provided on Thu 05 Jun 2008 rated 8 out of 10.

These guys really try - beautiful hotel in a questionable neighborhood. Everything was really comfortable. For someone traveling from a city where the police actually keep the beggars moving, I was very saddened at how aggressive beggars have become in the area. Not dangerous per se, but definitely a bummer.

Positives: Asian interior design touches were beautiful.

Negatives: Don't go out walk-in' at night unless you're pack in heat.

Reviewer: Not provided on Thu 05 Jun 2008 rated 10 out of 10.

Great location. Super friendly staff.

Positives: Friendly staff.

Negatives: No free parking.

Reviewer: Not provided on Tue 13 Nov 2007 rated 10 out of 10.

The hotel exceeded our expectations. The staff, including the housekeeping, was all nice and represented themselves and the hotel to the highest degree. We would definitely stay there again. Thank you Carlton.

Positives: The staff was wonderful.

Negatives: The parking was a block away and the valet service closed at midnight. Should have valet service 24 hours.

Reviewer: Not provided on Tue 13 Nov 2007 rated 9 out of 10.

The valet hit my car and they denied the situation even after I showed my rental agreement that did not contain the same yellow scratch. But they had a huge yellow pole in the garage. The facility still was not helpful and blames me. Was very upsetting. Neither would nor recommend!

Positives: Location.

Negatives: Valet very slow and they were cowards.

Reviewer: Not provided on Wed 17 Oct 2007 rated 8 out of 10.

For the money this hotel was fine. Since we don't spend much time in our room it met our needs adequately. Had nice romantic ambiance with a convenient location.

Positives: Cozy, cordial staff, convenient.

Negatives: Not wired for internet. Had to pay.

Reviewer: Not provided on Wed 17 Oct 2007 rated 10 out of 10.

Great experience given the downtown SF location, but don't expect isolation from noisy hallway and adjacent rooms. Extremely helpful and friendly staff.

Positives: Extremely helpful and friendly staff.

Negatives: Rooms are attractive but permit too much noise from the hallway and other rooms.

Reviewer: Not provided on Sun 14 Oct 2007 rated 7 out of 10.

It was clean; room was small, staff friendly.

Positives: Friendly staff, clean bathroom.

Negatives: Rooms to small for an infant.