Hilton San Francisco

Reviewer: Not provided on Mon 15 Aug 2011 rated 8 out of 10.

Very nice hotel and amenities.

Positives: Location to restaurants and attractions.

Negatives: Small bathroom.

Reviewer: Not provided on Fri 22 Jul 2011 rated 9 out of 10.

Very welcoming lobby, WiFi everywhere except in room, extra in room. Room size is exceptionally large for SFO. Nice bathroom, comfortable bed, great contemporary decoration and great coffee machine. Everything you expected at Hilton is accounted for. I will stay at this hotel all over again at anytime.

Positives: Centrally located, great value for the rate we paid.

Negatives: Parking was $45 and the parking facilities is not good at all. The doorman was uncooperative.

Reviewer: Not provided on Fri 15 Jul 2011 rated 6 out of 10.

I asked for a high room, we were given a low, handicapped room (I'm not handicapped). The bathroom was set up funny even for WC access the sink was too high and too small. The floor in the room leading to the bathroom had a ramp under it. Perfect for a WC, we kept tripping on it. Very uncomfortable. Wouldn't go back. Super swanky, but convenient neighborhood.

Positives: The lobby is very nice.

Negatives: The room was noisy and cheap looking. Uncomfortable bathroom.

Reviewer: Not provided on Fri 15 Jul 2011 rated 9 out of 10.

The lobby is decent, but the rooms are standard. The view is nice if you can get an upper level floor.

Positives: Very friendly reception.

Negatives: Pushy bellhops.

Reviewer: Not provided on Sat 11 Jun 2011 rated 10 out of 10.

Enjoyed it completely. Breakfast voucher/brunch was amazing!

Positives: Wonderful check-in experience, great food, and good bar.

Negatives: Bathroom doors were clumsy.

Reviewer: Not provided on Sat 11 Jun 2011 rated 7 out of 10.

Clean, comfortable bed, very small room. Did not restock room in 4days we were there. No glasses to drink from. Great location for all downtown activities.

Positives: Clean and safe hotel.

Negatives: Did not restock room, did not give us any glasses to drink from. I think we were treated than other people who book their room from the hotel directly.

Reviewer: Not provided on Thu 09 Jun 2011 rated 8 out of 10.

Enjoyed the location of the hotel. Thought the size of bathroom was too small and the $50 a night for parking was unexpected.

Positives: Location was wonderful. Walking distance to everything.

Negatives: The pool and jacuzzi was small for the size of the hotel. Plus the location of the pool was horrible.

Reviewer: Not provided on Wed 08 Jun 2011 rated 8 out of 10.

Good location and good price if using name-your-own-price function of Priceline. Room is outdated but still clean and comfortable. 2 things that annoyed me are: No fan in bathroom, and no easy access electrical outlets for phone/computer/electronic gadget chargers.

Positives: Location.

Negatives: Room is outdated and needs to be remodeled. No fan in bathroom. No electrical outlets for chargers.

Reviewer: Not provided on Fri 03 Jun 2011 rated 8 out of 10.

Great hotel. All the staff we encountered were friendly. Front desk, housekeeping and the bellmen. Lobby is very busy, however the hotel has enough staff to accommodate. We never waited in a line. Room was nicely appointed and up to date. I thought it was weird there was no glassware in the room, only Styrofoam cups. Big thirsty towels and nice linens. We had an inner room in Tower Three. Super quiet, I think it's the first hotel I've stayed in SF where I didn't hear street noise.

Positives: Staff is very helpful and friendly.

Negatives: There was no glassware in the room only Styrofoam cups.

Reviewer: Not provided on Fri 03 Jun 2011 rated 3 out of 10.

A factory trying to mascaraed as an upscale hotel.

Positives: The staff.

Negatives: It was like being in the airport, crowed and noisy!

Reviewer: Not provided on Wed 25 May 2011 rated 10 out of 10.

I thought the hotel was clean and staff were very helpful and they made me feel welcome.

Positives: Excellent gym and clean heated pool using both made my trip wonderful.

Negatives: Its so large and the car parking and hotel entrance are one block apart, what a hassle.

Reviewer: Not provided on Sat 14 May 2011 rated 10 out of 10.

Nice place. Good service, nice rooms, very clean, and conveniently located.

Positives: Real goose down pillows, and windows that open.

Negatives: Just west of it, the neighborhood was a bit gritty.

Reviewer: Not provided on Thu 12 May 2011 rated 7 out of 10.

Parking is extravagant, although valet service is fast. Hotel looks like it needs an upgrade. Fixtures, doors, decor, furniture all need face lift. Front desk, concierge, bell hops,maids are all,helpful, friendly, and efficient. Internet is costly, should be free for Hilton Honors guests least. Finally, the beds are to die for. Perfect.

Positives: Beds are great. Not too hard, not too soft. Didn't want to get up.

Negatives: Not enough seating in lobby, and meeting room areas. Dining options limited for hotel, with 4 stars.

Reviewer: Not provided on Thu 12 May 2011 rated 9 out of 10.

Clean, moderately priced for family budget. Only thing that could be better is room could be bigger but I would rather have the size than pay more for a bigger room. Perfect fit.

Positives: Good fit for a family but not expensive, close enough with paying lots.

Negatives: Room could be bigger.

Reviewer: Not provided on Fri 29 Apr 2011 rated 9 out of 10.

Overall, a nice and clean facility with friendly and helpful staff.

Positives: The staff we encountered as we checked in and while using valet services were friendly and helpful.

Negatives: It was close to the "tenderloin" area which was not pleasant to see.

Reviewer: Not provided on Sat 16 Apr 2011 rated 10 out of 10.

It was a very good experience to me and my family.

Positives: Good location, and

Negatives: Many people in the lobby due to the daily different professional conferences/meetings.

Reviewer: Not provided on Sat 16 Apr 2011 rated 6 out of 10.

Nice clean hotel however rooms are very tiny, even for San Francisco standards.

Positives: Good location, and in the middle of downtown.

Negatives: Room was tiny.

Reviewer: Not provided on Wed 13 Apr 2011 rated 6 out of 10.

Great staff, but poor effort to hold the room.

Positives: Staff

Negatives: Overbooked us and sent us next door to smaller bed.

Reviewer: Not provided on Sat 04 Dec 2010 rated 7 out of 10.

Funky mini-double doors on bathroom were a nuisance. Bathroom was tiny but functional. Parking cost was an additional 60% of the room cost.

Positives: Good location for visit to the Union Square area and cable cars.

Negatives: No 'wow' factor to anything other than location.

Reviewer: Not provided on Mon 22 Nov 2010 rated 1 out of 10.

The Hilton on O'Farrell is one of the worst Hotels in San Francisco. The lobby is just like an airport. The parking prices must be the highest in the the City. The staff is rude. And, the rooms are tiny. There is no way this is a four star hotel.

Positives: The room was very clean.

Negatives: The staff was rude, and the hotel was just like Grand Central Station.

Reviewer: Not provided on Mon 08 Nov 2010 rated 8 out of 10.

This was definitely a business<BR/>traveler hotel. Not a lot of character or charm. Room was extremely small, but very clean.

Positives: Location

Negatives: Very small rooms - almost to the point of being uncomfortable.

Reviewer: Not provided on Fri 01 Oct 2010 rated 3 out of 10.

The room was very small and by the elevator, although we were told the room was ready to check-in there were no coffee or cups by the coffee machine (complimentary). The front desk clerk was very rude when we asked if we could get a room at higher floor.

Positives: Nice lobby.

Negatives: Front desk clerk was

Reviewer: Not provided on Fri 01 Oct 2010 rated 8 out of 10.

Nice location and pretty lobby. Common area fine.

Positives: The location, and the TV set.

Negatives: Room small, run down and bad view of other rooms.

Reviewer: Not provided on Tue 17 Aug 2010 rated 9 out of 10.

We would stay there again.

Positives: Staff was very helpful, room was clean and functional.

Negatives: Parking very expensive.

Reviewer: Not provided on Wed 09 Jun 2010 rated 9 out of 10.

I feel I was put in a less than attractive room (no view, farthest from elevator).

Positives: Excellent location.

Negatives: 1st room was musty and dingy. 2nd was okay..

Reviewer: Not provided on Fri 04 Jun 2010 rated 5 out of 10.

I think I have outlined our critique above sufficiently. It did not possess any romantic charm, sophistication or panache for a 4 star rating. Not for SF.

Positives: Location and pool.

Negatives: Room size, no hot water and

Reviewer: Not provided on Tue 25 May 2010 rated 6 out of 10.

The hotel is in a very convenient location (close to trains, cable-cars and Union Square). The hotel was clean and well-kept, but did not have especially nice rooms, and the bathrooms were positively miniscule (they were not even big enough to accommodate a full-size door!). Overall, a decent place to stay if you get a very cheap room. Otherwise, go somewhere else for a more upscale experience.

Positives: Good location - central to many sites and transportation.

Negatives: This is not a 4-star accommodation. 3-star is more appropriate.

Reviewer: Not provided on Tue 25 May 2010 rated 8 out of 10.

Nice hotel.

Positives: Good location.

Negatives: Placed us in the worst room possible - tons of noise, off in corner.

Reviewer: Not provided on Wed 19 May 2010 rated 9 out of 10.

I did not use too many of the hotel amenities because I did not need them. Lobby was busy at times, but overall I had a great experience. The rooms were clean and comfortable.

Positives: Clean and friendly hotel.

Negatives: The doormen could have been a little more helpful.

Reviewer: Not provided on Wed 12 May 2010 rated 10 out of 10.

Overall, I had an excellent stay at this hotel. Service was excellent, cleanliness very good, nice lobby, etc.

Positives: I really liked the location and the cleanliness. A great place to stay if you're traveling to San Francisco.

Negatives: The room was small.

Reviewer: Not provided on Sat 08 May 2010 rated 9 out of 10.

Good but not exceptional. Good location.

Positives: Concierge was very helpful.

Negatives: Crowded.

Reviewer: Not provided on Wed 05 May 2010 rated 9 out of 10.

Fairly typical Hilton. Clean, great staff, no complaints.

Positives: Friendly staff &amp; clean rooms.

Negatives: They closed the top floor bar with the great view of SF!

Reviewer: Not provided on Mon 03 May 2010 rated 7 out of 10.

Custom built in the Hilton's heyday, the layout of the hotel doesn't really work, as there's a good chance you may have to walk a long way through badly lit, dingy corridors to get to your room. And then squeezing 2 queen beds, a desk, an easy chair, a TV/armoir/mini bar unit, occasional table and nightstands into the standard room doesn't really work either. That said, the bed was comfy, &amp; everything in the room was scrupulously clean.

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Positives: The staff really was very sweet.

Negatives: It's a long schlep from reception to the far end of the 19th floor.

Reviewer: Not provided on Sun 25 Apr 2010 rated 10 out of 10.

Hotel met my expectation. Service was excellent and would recommend to family, friends and associates.

Positives: Location, cleanliness and

Negatives: Breakfasts were pricey and not worth the cost.

Reviewer: Not provided on Sun 11 Apr 2010 rated 4 out of 10.

I was not at all pleased with the rooms or service. Definitely not a 4 star hotel. It was like staying at a Holiday Inn. I was disappointed I had to pay to connect my computer to the internet. The hotel workers went on strike during our stay and I should have been reimbursed for 1 nights stay.

Positives: Good location.

Negatives: Small rooms, too big.

Reviewer: Not provided on Tue 30 Mar 2010 rated 9 out of 10.

Overall, very nice for the price paid.

Positives: The location and the convenience of the parking garage.

Negatives: Room was really small.

Reviewer: Not provided on Fri 12 Mar 2010 rated 2 out of 10.

The lobby was beautiful, the room was small but nice. Requested no minibar access, yet they put a hold of $150 on my card- which remained on my account for several days after check-out. The toilet float did not function &amp; we had to take the lid off the tank each time we had to flush..even after they supposedly fixed it.

Positives: Location, beautiful lobby.

Negatives: Toilet not working properly, expensive to park vehicle.