DoubleTree by Hilton

Reviewer: Not provided on Mon 26 Sep 2011 rated 9 out of 10.

Friendly staff!

Positives: Pool and dining.

Negatives: Had to pay for parking.

Reviewer: Not provided on Tue 05 Jul 2011 rated 5 out of 10.

We arrived after 9 and the clerk was friendly and helpful. My kids wanted to go for a quick swim before the pool closed at 10. We turned the ac on in the room and went to the pool. The room was still extremely hot after we returned over 30 minutes later. I asked to change rooms and the clerk was very nice about it and moved us two doors down where the ac did not work either. We gave up and slept in the heat. We were on the ground floor so did not feel comfortable sleeping with the door open. The room was also very dirty with a big stain on the curtain and on the bed skirt. I also stepped on a beer cap as I was getting into bed that would have easily been seen if the room had been properly vacuumed. It seemed as if we were in an older section of the hotel that had not had any up keep in too many years.

Positives: The location.

Negatives: The ac did not work and the room was filthy with stained bedding and curtains.

Reviewer: Not provided on Tue 19 Apr 2011 rated 10 out of 10.

We had a very pleasant experience. The service was incredible. The food was excellent. The warm cookies at check-in were great. Overall, this is a very nice place to stay.

Positives: The service in this hotel was about the best we have experienced. The hotel is older, but has been updated. Nice.

Negatives: Pay for parking.

Reviewer: Not provided on Tue 15 Feb 2011 rated 9 out of 10.

Comfy bedding & pillows, nice workstation for computer. Hotel restaurant was excellent. TV stations were lacking. Hotel was noisy. No mini fridge in room.

Positives: Comfortable bed, warm cookies upon arrival, and excellent

Negatives: Parking fee, no chairs on balcony, only 20 TV channels, noisy location, no mini fridge.

Reviewer: Not provided on Sun 12 Dec 2010 rated 10 out of 10.

We had a football game that we were going to see in Sacramento and we used priceline, so we could relax the night before and we were able to do just that, at your hotel.

Positives: It was nice and close to food, stores, and the location we went to visit.

Negatives: Everything was great, nothing negative.

Reviewer: Not provided on Wed 08 Dec 2010 rated 10 out of 10.

Nice hotel for the money. Staff very nice. $6 day guest parking very reasonable and eliminates the need to excessively circle for parking after staying out late. Would like to see free WiFi or high speed Internet in room and not just the lobby.

Positives: Location, very reasonable self-park rate, cookies upon check in.

Negatives: No free Internet access in room.

Reviewer: Not provided on Wed 01 Dec 2010 rated 7 out of 10.

Very large and family members got lost maneuvering the halls. But very nice

Positives: The room and beds were very comfortable.

Negatives: The fees for parking in Sacramento. was ridiculous we were not in la nor San Francisco.

Reviewer: Not provided on Mon 30 Aug 2010 rated 8 out of 10.

This hotel is conveniently located and good value for the money. It was standard decor for this hotel chain. The staff was very friendly. Overall, I'd gladly stay here again.

Positives: Friendly staff, great value for the money.

Negatives: Nothing

Reviewer: Not provided on Mon 16 Aug 2010 rated 9 out of 10.

Overall, it was a pleasant stay, the room was comfortable, they had run out of the large bath soap so we had to use the little bitty ones. The lobby was bright and people friendly, the staff was very pleasant.

Positives: Pleasant staff, clean room, and comfortable bed.

Negatives: No soap, hair in food at restaurant, spoiled my appetite.

Reviewer: Not provided on Sun 25 Apr 2010 rated 10 out of 10.

It was nice to see that they have renovated some of the older rooms. The room was comfortable and the service impeccable as always.

Positives: The staff was very friendly.

Negatives: There is no free Internet access in the room.

Reviewer: Not provided on Mon 12 Apr 2010 rated 10 out of 10.

Great for the business traveler or shoppers - located across the Arden Fair Mall. Comfortable, good size rooms with enough space to work and relax. Very clean. Friendly staff. Appreciate the great location and plenty of free parking. Wish it had a mini 'fridge then I'd be set!

<BR/>

Positives: Staff was friendly and accommodating, plenty of free parking.

Negatives: Very big, spread out property - long walk to/from lobby. No refrigerator.

Reviewer: Not provided on Tue 06 Apr 2010 rated 10 out of 10.

This was a great hotel for the price I got through Priceline. Very large and spacious.

Positives: Rooms were very large and clean.

Negatives: Not having free WIFI available in the rooms.

Reviewer: Not provided on Sat 27 Mar 2010 rated 7 out of 10.

Nice hotel, close to Arden Mall and easy to get around.

Positives: Proximity to Arden fair mall.

Negatives: Shower did not work well.

Reviewer: Not provided on Mon 08 Mar 2010 rated 8 out of 10.

The Doubletree is a great hotel with clean public areas and rooms, good amenities and friendly staff. The only downside is having to pay for internet access (wired) in your room. Wireless is free in the lobby.

Positives: Comfortable beds, outstanding sheets &amp; towels.

Negatives: Having to pay $10/day for internet access in rooms.

Reviewer: Not provided on Sat 02 Jan 2010 rated 8 out of 10.

Clean and comfortable. No microwave, fridge, or free wireless internet in room. This was inconvenient. The fee for internet was $10 per day. This really seemed ridiculous in this day and age.

Positives: Comfortable and

Negatives: No free wireless internet in room.

Reviewer: Not provided on Sat 19 Dec 2009 rated 8 out of 10.

The cleaning staff missed my room. When I pointed it out to them, they said that they had already cleaned the room. She came back with excuses on why the room was not cleaned but cleaned it. At check out the front desk was extremely apologetic and comped me a movie for the situation.

Positives: The front desk staff and bellhops were extremely helpful and friendly.

Negatives: The cleaning staff did not clean the room and were not planning to. Had to point it out to them.

Reviewer: Not provided on Mon 30 Nov 2009 rated 9 out of 10.

Very comfortable, very quiet, very efficient. Check in, check out very smooth. Met my every need. Enjoyed the cookie.

Positives: Comfortable bed.

Negatives: Add to ask for sufficient towels.

Reviewer: Not provided on Thu 08 Oct 2009 rated 7 out of 10.

For one night the hotel was fine; we stay in Arden Way about once a month to visit my mother who is in a nursing home. The Doubletree is the best out of the ones - Radisson, Red Lion ,etc. So we're always happy to be at the Doubletree.

Positives: Cookies.

Negatives: No shower cap; previous guest leave her nightgown in the bathroom; lack of attention to detail.

Reviewer: Not provided on Wed 09 Sep 2009 rated 7 out of 10.

Comfortable for business travelers.

Positives: Location &amp; prosimity to shopping, dining &amp; CalExpo.

Negatives: Don't feel safe going out at night.

Reviewer: Not provided on Tue 18 Aug 2009 rated 9 out of 10.

Overall nice hotel. Huge property. Long uneven drive through parking lot to the back. Caught a AC/DC tribute act here, band name Riff Raff. They were awesome. The price was right. If prices were higher in Sacramento, I would cancel business up there. Golf, restaurants etc. would lose business.

Positives: Comfortable beds, Clean and Quiet.

Negatives: TV is old. Long uneven drive through parking lot to the back.

Reviewer: Not provided on Fri 07 Aug 2009 rated 7 out of 10.

Decent motel, in need of updating, flat screen t.v.. and more.

Positives: Easy to find.

Negatives: Needs updating.

Reviewer: Not provided on Sun 26 Jul 2009 rated 9 out of 10.

The doubletree inn was a comfortable and affordable stay. Everything was great from the kind and helpful staff, to the convenient location and comfortable accomodations.

Positives: The down bedding was very comfortable.

Negatives: Nothing really comes to mind.

Reviewer: Not provided on Thu 23 Jul 2009 rated 8 out of 10.

I was pleased overall with the hotel and for the price. Great location, good sized rooms, seemed very clean and the staff was friendly.

Positives: Good sized rooms and good location.

Negatives: Might benefit from a bit of renovation.