Hilton Pleasanton At The Club

Reviewer: Not provided on Fri 01 Jul 2011 rated 9 out of 10.

A<BR/>very nice upscale hotel with numerous amenities and friendly staff both make your stay a pleasure.

Positives: Clean and

Negatives: Although both wired and wireless Internet were available, both were pay only. Also I was disappointed to find no mini fridge in my room.

Reviewer: Not provided on Thu 16 Jun 2011 rated 9 out of 10.

Beautiful Hotel right next to the 580/680 freeways. Excellent Sports Club for Fitness available with your stay. Great deal on a three course meal for $19.95. Offered to uncork our wine-Mondavi Desert Wine for free. Best stay in all the hotels in the Pleasonton that I've experienced in the past three years. Starbucks and other restaurants as just a half mile away-short walk. In-Out Hamburger, Denny's and others are less than a mile away.

Positives: The access to the Sports Club for Fitness.

Negatives: Being next to the freeways:580 and 680.

Reviewer: Not provided on Fri 17 Dec 2010 rated 9 out of 10.

Overall happy with the price.

Positives: Location.

Negatives: Needed to be little more upscale.

Reviewer: Not provided on Tue 07 Sep 2010 rated 10 out of 10.

Very nice, upscale, friendly staff and good parking. Pool is only accessible through the main lobby. They charged extra for WiFi.

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Positives: Very Convenient to freeways and restaurants.

Negatives: Pool access and

Reviewer: Not provided on Sat 04 Sep 2010 rated 9 out of 10.

The rooms were very spacious and clean. The hotel staff were extremely friendly and willing to offer any help.

Positives: Very clean and spacious rooms.

Negatives: The location was isolated from restaurants, etc.

Reviewer: Not provided on Fri 06 Aug 2010 rated 10 out of 10.

Husband had a surgery nearby and it was extremely helpful to be able to stay in a clean and comfortable room.

Positives: Courtesy at every level.

Negatives: One of the telephones between the beds didn't work.

Reviewer: Not provided on Wed 18 Nov 2009 rated 10 out of 10.

Hotel was better than we expected, near freeways but quiet. Plan to stay here next trip down.

Positives: Staff went out of there way to help with directions, very helpful.

Negatives: Every thing was great!

Reviewer: Not provided on Tue 26 May 2009 rated 10 out of 10.

Very clean and friendly environment. New accomodations and accessories.

Positives: Staff was exceptionally friendly and helpful.

Negatives: No complimentary breakfast.

Reviewer: Not provided on Wed 16 Jul 2008 rated 4 out of 10.

This hotel is a little dated, but functional. Hotel desk staff was courteous. During our stay, there were several parties in progress (wedding reception and birthdays). These groups created a lot of chaos including yelling and door slamming until 1am on the 5th floor where we were staying. Despite a call to the desk, hotel staff did little to encourage the revelers to quiet down. After such a short night's sleep, we were happy to head for home.

Positives: Price.

Negatives: Responsiveness of staff in dealing with loud guests was poor.

Reviewer: Not provided on Wed 09 Jul 2008 rated 5 out of 10.

Don't stay here if you want a clean room. House keeping never cleaned my room and I even called and asked them too. They never did it.

Positives: Nothing a bad experience.

Negatives: House cleaning was poor. My room never got cleaned.

Reviewer: Not provided on Sun 08 Jun 2008 rated 7 out of 10.

At check in, we had problems getting a king room, we were told it would be an additional charge. I complained, they gave it to us free, and then sent us to the wrong room number. After 3 times in the lobby, we finally got settled in. The bed was very comfy, but the rest of the room was shabby looking, worn chairs and desk, and the shower drained very slowly. Had a nice coffee maker though!

Positives: Very comfy bed.

Negatives: For a Hilton, pretty run down.

Reviewer: Not provided on Fri 28 Mar 2008 rated 7 out of 10.

The place is more suited for business travelers. Moderate for family. Not kid friendly. TV channel selection poor. Founds stains on ceiling of the room. Bathrooms are very cramped. For the name of Hilton brand room quality is so. Internet Access is not free. $10/day. If traveling with kids, not a place I would recommend. The new Marriott very nearby (opposite Pleasanton mall) is far better.

Positives: Good location.

Negatives: Not family, kids oriented, no kids TV channel.

Reviewer: Not provided on Fri 22 Feb 2008 rated 9 out of 10.

The rooms are spacious, the bed was very comfortable, and the staff was friendly and helpful. It felt more like a four star hotel. I was very pleased with my stay at this hotel, and would definitely stay again!

Positives: Very clean and the bed were very comfortable!

Negatives: No complimentary breakfast.

Reviewer: Not provided on Thu 21 Feb 2008 rated 7 out of 10.

The outside and lobby of the hotel were very nice. It seemed very classy and worth the 3.5 star rating. However, in the room it was very different. The carpet was dirty, the furniture and old and dingy. The TV was old, and there was dust on the shelf all around it. Pieces of the wall paper were falling off. The closet door did not open or close. The screen door on the patio was no connected so flies got in. It was not at all what we expected.

Positives: The lobby was nice. Free parking. Near restaurants.

Negatives: The room was not 3 price. Old furniture, old TV with only 5 channels. Dirty carpet.

Reviewer: Not provided on Thu 06 Sep 2007 rated 3 out of 10.

Staff did not seem pleased with our patronage, being curt and non-attentive. The room was nice looking and relatively large. But upon visiting the bathroom the sink bowl had been broken into 3 pieces and the poorly glued back together. The bed was not very comfortable for a supposedly upscale hotel. In addition the bed was placed such that the sleepers needed to adjust the covers every time the air conditioner cycled between still warm air and strong cold winds.

Positives: Nice lobby and halls.

Negatives: Glued together sink, strong cycle air blowing over sleepers.

Reviewer: Not provided on Thu 05 Jul 2007 rated 7 out of 10.

We have stayed at this hotel before and enjoyed the comfort and quiet of the Hilton's room. This time we received a room that was large but attached to another room with an uninsulated door. At 11pm we were woken up to clearly hear their door slamming and conversations of three or four women for about an hour. Our stay was noisy, light came through under that door, and there was a feeling of little privacy. This stay was disappointing because we had to be up the next morning by 5 am.

Positives: The beds are very comfortable, there is a feeling of cleanliness about the room.

Negatives: Our room had a door in it to another room that had little or no sound proofing which made our stay noisy and gave feelings of little privacy.

Reviewer: Not provided on Thu 21 Jun 2007 rated 10 out of 10.

It is a great hotel.

Positives: The steak and eggs were great.

Negatives: The restaurant chairs and the bar stools.

Reviewer: Not provided on Thu 16 Nov 2006 rated 8 out of 10.

The hotel is very nice and well located to freeways. The staff is very helpful and friendly. We like the one day membership in club sport that is included. This is our second time and we will return again.

Positives: Includes one day membership in health club.

Negatives: Room was a little shabby - air conditioner erratic.

Reviewer: Not provided on Thu 02 Nov 2006 rated 8 out of 10.

There was a single sink in the bathroom (separate room from the dressing room, very inconvenient. Room was nice 3star but not special. Restaurant was nice. Lobby was nice.

Positives: Parking.

Negatives: Poor quality for Hilton.

Reviewer: Not provided on Tue 22 Aug 2006 rated 9 out of 10.

I enjoyed my stay. Wish it could have been longer than just overnight.

Positives: Clean, friendly staff.

Negatives: I wish the hot tub were open later.

Reviewer: Not provided on Wed 28 Jun 2006 rated 9 out of 10.

Although this hotel is more for travelers, rather than a romantic getaway, it was very nice. Good food in the restaurant-crab cakes and clam chowder exceptional. Prior to unloading your luggage, be certain the room you've been placed in suits your needs. If not, request to be moved. The lobby staff was very helpful/accommodating in relocating to a different room.

Positives: Accommodating staff, good food.

Negatives: Initial room viewed the freeway, however, the staff was very accommodating in relocating to a better room upon request.

Reviewer: Not provided on Sun 26 Feb 2006 rated 10 out of 10.

Nice hotel, well kept, a little hard to figure out how to get to it although you can see it from the freeway.

Positives: Nice lobby and rooms.

Negatives: Location is a little hard to get to.

Reviewer: Not provided on Wed 12 Oct 2005 rated 8 out of 10.

Hotel is spacious and clean. Rooms lovely. Close to nice shopping mall.

Positives: Pool area attractive. Lobby clean and orderly.

Negatives: Satisfied customer.