Four Points by Sheraton

Reviewer: Not provided on Mon 17 Jan 2011 rated 8 out of 10.

Nice hotel. What I expected.

Positives: What I expected at a good price.

Negatives: TV did not work in room initially. Fixed quickly though.

Reviewer: Not provided on Sat 17 Jul 2010 rated 1 out of 10.

This is a 2 star hotel - with a 4 star name. No insulation between rooms and hallway. Very noisy...

Positives: Pool and spa.

Negatives: Rooms had no insulation - very noisy.

Reviewer: Not provided on Sat 10 Jul 2010 rated 9 out of 10.

The room was spacious and attractive. The hotel is only two story and does not have an elevator. That was not a problem for me, but guests may want to be aware of this fact when making their plans.

Positives: Room was spacious and very attractive.

Negatives: Room faced morning sun and dumpster, needs better blinds.

Reviewer: Not provided on Sun 28 Feb 2010 rated 7 out of 10.

Hotel is fine<BR/>for what it is, a place to sleep. It was very clean.

Positives: Location and the bottled water was a nice touch.

Negatives: Light bulb was out, bathroom door didn't stay open.

Reviewer: Not provided on Fri 25 Dec 2009 rated 10 out of 10.

Stayed here twice before and will stay here again. Everything about it works for me.

Positives: Immaculate conditions inside and out.

Negatives: Can't think of anything.

Reviewer: Not provided on Sat 21 Nov 2009 rated 7 out of 10.

Nice hotel-motel configuration. Attractive grounds. Well kept interior. Nice people. Convenient to freeway and a short drive to lovely downtown Pleasanton. Good base for East Bay business trip. Hotel restaurant is decent, Faz. Better food than most hotels of this ilk.

Positives: Well kept, good location, comfortable and was convenient.

Negatives: Exercise room is lacking.

Reviewer: Not provided on Mon 17 Aug 2009 rated 10 out of 10.

staff was exceptionally friendly

Positives: nice garden like grounds with flowing water; also lots of pillows on beds and lots of mirrors in room

Negatives: bathroom lighting (only one level-too bright) & bathroom door (self-closing)

Reviewer: Not provided on Wed 12 Aug 2009 rated 8 out of 10.

We arrived late with an extra quest, our teenage son. They were not able to give us a room with 2 beds, however they quickly provided a roll away bed for him. The staff was great.

Positives: Staff was very friendly and accommodating.

Negatives: Roll away bed very uncomfortable but I guess that's to be expected.

Reviewer: Not provided on Wed 13 May 2009 rated 10 out of 10.

I have stayed here several times and have never had a problem. Staff is very friendly, rooms are excellent and location is close to most anything you might want to do or see.

Positives: All the little stuff coffee, shampoo, lotion, nice soft towels.

Negatives: The only thing

Reviewer: Not provided on Tue 28 Apr 2009 rated 10 out of 10.

This is my favorite hotel to stay at. Comfortable, quiet, it gives me everything I want in a hotel and none of the things I don't want. The gym is nice, I love the treadmills with TVs with headphone jacks so you are not stuck watching someone else's program while you get in a little aerobic workout. I got to use the spa this time, and it was marvelous! Actual hot water in the hot tub. Felt great. I went back to my room and dried off and went to bed very relaxed.

Positives: The spa is hot! Not tepid or lukewarm, hot!

Negatives: There was nothing I didn't like.

Reviewer: Not provided on Mon 13 Apr 2009 rated 10 out of 10.

Great location for what we were there for. Staff was very friendly from front desk, restaurant, to housekeeping.

Positives: Loved the restaurant/lounge great pizza!

Negatives: Nothing noted.

Reviewer: Not provided on Wed 11 Mar 2009 rated 10 out of 10.

This is one of the best hotels I have stayed in and I travel. Not luxury but very clean, quiet and comfortable and easy to park and get around. No elevator though, so be prepared to haul your luggage up stairs.

Positives: The room was large,

Negatives: No elevator.

Reviewer: Not provided on Sat 03 Jan 2009 rated 10 out of 10.

Quite pretty and classy in this price range,especially.

Positives: The room was well appointed and had lots of little extras.

Negatives: A little hard to find and access was a bit of a problem.

Reviewer: Not provided on Tue 02 Sep 2008 rated 1 out of 10.

They charged me 3 times for smoking without telling me. I only had candles so excuse me, I am taking this further as I am a very good customer and spend lots of time and money here but I guess they need more.

Positives: Money starved.

Negatives: Why don't they tell you they charge you for smoking.

Reviewer: Not provided on Tue 19 Aug 2008 rated 10 out of 10.

This hotel was absolutely amazing, especially for the price. I will definitely be coming back to this hotel. It had a resort feel for a motel price.

Positives: The Faz restaurant was absolutely amazing.

Negatives: The restaurant was a bit pricey.

Reviewer: Not provided on Thu 24 Jul 2008 rated 8 out of 10.

Other than the toilet situation, it was great because they were able to move us to another great room. Love that it has a home feel to it with the linens and not the normal flower used looking decor.

Positives: Beautiful linen.

Negatives: The toilet in our room overflowed from the top after 1 flush, we had to change rooms.

Reviewer: Not provided on Wed 09 Jul 2008 rated 9 out of 10.

Rooms were spacious and grounds were beautiful. We only stayed 1 night but if we had stayed longer it would have been nice to sit at one of the many outside tables and relax and enjoy the surroundings.

Positives: Beautiful grounds.

Negatives: No elevator.

Reviewer: Not provided on Wed 09 Jul 2008 rated 10 out of 10.

My stay at the Four Points was an excellent choice. The staff was friendly and helpful and the hotel was spectacular.

Positives: Beautiful hotel and grounds.

Negatives: Bath room sink was leaking.

Reviewer: Not provided on Thu 03 Jul 2008 rated 9 out of 10.

Large rooms, very nice garden, pleasant restaurant. If I had a reason to return to this area, business or pleasure, I would make this my first choice.

Positives: There was a problem with the billing that the staff resolved in a constructive way.

Negatives: There could be a second terminal for checking messages, with only one available there was a long wait.

Reviewer: Not provided on Mon 16 Jun 2008 rated 8 out of 10.

2nd stay. Both times satisfied. Most likely will return.

Positives: Good location for our needs in area.

Negatives: Desk clerk was sick, should not have been working.

Reviewer: Not provided on Thu 15 May 2008 rated 8 out of 10.

The staff was attentive and friendly. The room was modern and well furnished. The beds were comfortable. I liked the fact that you could order homemade pie and local beer. I also liked the TV channels and the fact that you could order the latest movies. I only wish that they had internet service. But it was a great stay overall!

Positives: The rooms have an outside balcony and are attractive.

Negatives: The carpet was a bit musty and should be replaced.

Reviewer: Not provided on Tue 13 May 2008 rated 6 out of 10.

Good location.

Positives: Location was good.

Negatives: No elevator and I were on second floor.