Courtyard

Reviewer: Not provided on Mon 08 Aug 2011 rated 10 out of 10.

Great location, near BART. Clean rooms. Friendly and helpful staff.

Positives: Late check out 1:00 P.M., free parking, and fitness center.

Negatives: No complimentary breakfast.

Reviewer: Not provided on Thu 16 Jun 2011 rated 5 out of 10.

It was a good stay.

Positives: Price.

Negatives: Door was not working, had to walk around the building.

Reviewer: Not provided on Mon 30 May 2011 rated 9 out of 10.

Room was clean and roomy, had a nick small balcony and hotel set in clean fully grown landscaping in a quite area.

Positives: Location to Freeway, restaurants & BART.

Negatives: No safe in room.

Reviewer: Not provided on Tue 08 Mar 2011 rated 7 out of 10.

Will probably be very nice again once checkin lobby facility renovations are complete; room was just so so.

Positives: Pleasanton is a nice city.

Negatives: During lobby & drive renovations, temporary checkin facility was confusing and unpleasant.

Reviewer: Not provided on Sat 19 Jun 2010 rated 4 out of 10.

Overall, a good place to stay because of easy freeway access and close to regal cinema and mall area. Free parking, free high speed Internet, fridge in the room were all a nice touch. Room was outdated and soap, shampoo minimal and cheap. Older hotel and because of that I had a leak from my bathroom to room below. I was awaken due to engineer looking for leak and pounding on the walls and pipes before 10am on Saturday. The next day I was awaken to same the pounding, and when I complained about the noise and being unable to sleep, I was told I needed to be moved rooms, all before 10 am again. I went there to rest, and ended up being disturbed by the hotel staff 2 mornings in a row. Beyond that, no complaints.

Positives: Free parking, fridge in room, sofa was nice touch.

Negatives: Had to wait 1 hour for extra towels. There was a leak and construction was intrusive.

Reviewer: Not provided on Thu 10 Jun 2010 rated 9 out of 10.

The hotel staff was very friendly and accommodating. We had a nice room with a balcony overlooking the courtyard with a view of the pool. There is also a nice jacuzzi.

Positives: The location, balconies, jacuzzi, courtyard, and convenience of parking.

Negatives: Older room, noisy doors that slam shut and do not have a governor to keep the door from slamming, woke us up too early.

Reviewer: Not provided on Thu 12 Feb 2009 rated 1 out of 10.

I wouldn't stay here again. The staff was wearing t-shirts and the room was just awful. Dim fluorescent lights, torn curtains and stains all over the place. This was supposed to be a 3 star hotel and was no better than a Motel 6.

Positives: I wasn't pleased.

Negatives: It seemed like a dump with bland lighting and strange smells.

Reviewer: Not provided on Mon 08 Dec 2008 rated 8 out of 10.

Good place to stay in the tri-valley area.

Positives: Good location, helpful staff and

Negatives: Acoustics it could be noisy at times.

Reviewer: Not provided on Thu 04 Dec 2008 rated 7 out of 10.

The Pleasanton Marriott is at an excellent location. Easy to find, close to restaurants, excellent access to freeways and shopping. The rooms are spacious with comfortable beds. The hotel has free internet access available as well as computers for guest use in the lobby.

Positives: The location and convenience to restaurants were excellent. They had coffee available to guests in the morning and evening which was a definite treat.

Negatives: The exercise room was poorly equipped. Some of the equipment was missing.

Reviewer: Not provided on Sun 30 Nov 2008 rated 9 out of 10.

The room was very, very clean, it had a balcony/patio which was nice, perfect for travelers who are looking for something that is more on the upscale side. The bed was nice and comfy and the room was rather large. I would stay here anytime I was in the area. Also, the staff was fantastic.

Positives: Great location, clean rooms, plenty of parking and

Negatives: Nothing that I can think of. It was kind of noisy because we were by an entry door, other than that it was great.

Reviewer: Not provided on Wed 08 Oct 2008 rated 7 out of 10.

Very pleasant.

Positives: Pool and spa! Courtyard with young boys.

Negatives: Lack of in-house room service.

Reviewer: Not provided on Tue 09 Sep 2008 rated 10 out of 10.

Very nice the bathroom lights could be I bite brighter.

Positives: Comfortable bed are my favorite.

Negatives: The hot tub was in side :(.

Reviewer: Not provided on Sun 07 Sep 2008 rated 10 out of 10.

Excellent for a business trip.

Positives: Excellent location, very clean, very quiet.

Negatives: No complaints.

Reviewer: Not provided on Sat 06 Sep 2008 rated 5 out of 10.

Staff could do better at cleaning the room. There was medicine left in a drawer in my room which I luckily found before my 3 yr old did. I don't think they spend too much time cleaning it.

Positives: Beautiful grounds, easy location.

Negatives: On the dirty side.

Reviewer: Not provided on Fri 05 Sep 2008 rated 10 out of 10.

Great location.

Positives: Great price.

Negatives: Nothing at all.

Reviewer: Not provided on Tue 12 Aug 2008 rated 8 out of 10.

Clean, newer, comfortable, easily accessible.

Positives: Clean, newer, comfortable, easily accessible.

Negatives: I was billed on incidentals for water I did not use.

Reviewer: Not provided on Mon 11 Aug 2008 rated 5 out of 10.

Convenient location but difficult to read sign from street. Night staff clerk was less than helpful when checking in. Came across stacks of newspapers in the am on a lobby desk but none made them to hotel room door (tracked down an employee who said they were for guests). For business or family travel a notch above your standard hotel but for the price (and the fact you're not competing with more polished big city hotels) you would expect a little extra service.

Positives: Clean.

Negatives: Staff could be more helpful, no orientation on hotel layout.

Reviewer: Not provided on Sat 03 May 2008 rated 3 out of 10.

This hotel is recommendable for business traveler. But for family it is not recommended. However, they have nice pool.

Positives: Its Location is very good.

Negatives: It is more comfortable for family traveler, if there is kitchenette to full kitchen.

Reviewer: Not provided on Fri 11 Apr 2008 rated 8 out of 10.

Since the primary purpose is getting a good nights rest while on a trip, I felt that their bed did not come up to the comfort standard that I expect for their star rating.

Positives: The location, the access to the internet were great.

Negatives: The buffet breakfast offering was very limited.

Reviewer: Not provided on Mon 17 Mar 2008 rated 10 out of 10.

I enjoyed the stay and it meet all of my expectations.

Positives: TVs on the workout equipment.

Negatives: Nothing.

Reviewer: Not provided on Wed 05 Mar 2008 rated 6 out of 10.

I would not stay there again based on the comfort on the property though it met my cost and convenience.

Positives: Initial check-in Liz was excellent. The room was large and clean. Housekeeping was fantastic.

Negatives: A/C unit loud and disturbing unable to sleep. The subsequent front desk staff were not as friendly and polite. Manager and staff did not offer help.

Reviewer: Not provided on Mon 07 Jan 2008 rated 9 out of 10.

Great location- clean.

Positives: Location close to shopping, freeways and restaurants.

Negatives: TVs are older.

Reviewer: Not provided on Mon 31 Dec 2007 rated 8 out of 10.

We had stayed their before but on a different floor. It is close to my relatives home. A couple of good restaurants are in walking distance. During our stay (both times) the hotel was always clean, the staff helpful, the breakfast variety, flavor, and taste comparable to most restaurant breakfasts but a little pricey. Room cost was o.k.

Positives: The bed was well made and looked inviting at the end of the day.

Negatives: Toilet flapper got stuck a few times; TV had sound problems the last day.