Fairfield Inn

Reviewer: Not provided on Mon 15 Aug 2011 rated 7 out of 10.

Clean enough and well enough located for business and family travelers. Sound insulation in the walls and corridors seems poor but I had considerate neighbors.

Positives: Location is convenient to freeways and Cal State Fullerton. Also reasonably near Disneyland.

Negatives: Manager's reception on Monday was poorly executed. Food not ready on time, then no hamburgers, no hot dog buns, no mustard or ketchup.

Reviewer: Not provided on Tue 03 Aug 2010 rated 5 out of 10.

All in good, but it is about 6 miles (according to GPS) from Disneyland. The carpets are dirty and housekeeping is slow. The bathrooms are moldy and smell musty. The FD is friendly, the breakfast is good though.

Positives: Granite counter tops.

Negatives: The carpet was really dirty and housekeeping was slow.

Reviewer: Not provided on Sat 17 Jul 2010 rated 10 out of 10.

I enjoyed my stay. Room was very clean, no freeway noise, close to the meetings I was attending. Good value for the money.

Positives: Great staff. Clean rooms. Everything in tip top condition.

Negatives: No good restaurants were close by.

Reviewer: Not provided on Thu 25 Feb 2010 rated 10 out of 10.

Everything great.

Positives: Everything is great for both of us.

Negatives: Can not think of anything we did not like.

Reviewer: Not provided on Tue 14 Jul 2009 rated 10 out of 10.

This hotel was a great value. They had great customer service and it provided a decent breakfast of bagels, muffins, donuts, oatmeal and more. The bed wasn't super comfortable but decent. The room had a fridge, microwave, coffee maker, hair dryer and of course TV. The hotel also had a coin-op laundry facility, workout room and pool. I really enjoyed my stay there.

Positives: It was clean, had great service and free breakfast.

Negatives: It is a little far from Disneyland.

Reviewer: Not provided on Sat 28 Mar 2009 rated 7 out of 10.

Clean and friendly convient to freeway access.

Positives: Very friendly and helpful. The lady was setting up the breakfast very nicely.

Negatives: Nothing.

Reviewer: Not provided on Sat 23 Aug 2008 rated 8 out of 10.

The hotel is clean, quiet, and has some amenities. The staff is friendly and efficient.

Positives: It was clean, quiet, had coffee in room with microwave, and fridge, served continental breakfast. This hotel was much more than a 1 star hotel.

Negatives: Did not have its own restaurant, small room no table just desk.

Reviewer: Not provided on Thu 21 Aug 2008 rated 9 out of 10.

The hotel is attractive, clean, and the directions to get there were very clear. The purpose of our stay was to go to Disneyland and it was really easy and quick to get there the staff even gave us complete directions to get there also. The staff was more than welcoming and were ready to help us out with what ever we needed. I would definitely stay here again.

Positives: The description completely matched the hotel. Breakfast was good and service was excellent.

Negatives: Room was smaller than we expected but it was fine.

Reviewer: Not provided on Wed 30 Jul 2008 rated 10 out of 10.

Staff was friendly and lots of smiles. The morning breakfast lady was so awesome and helpful since I had a child and my mother in a wheelchair, and not enough arms and hands to do it all. The housekeeper was so friendly and fast. The desk manager was friendly and very helpful. I would love to stay there again in the near future.

Positives: I had my mom in a wheelchair also and the staff was very helpful.

Negatives: I loved everything.

Reviewer: Not provided on Tue 22 Jul 2008 rated 10 out of 10.

My husband and I are baseball season ticket holder from out of town. We often stay overnight for week-end games and have never had a better experience. Thank you.

Positives: Great staff, quiet, clean, good location.

Negatives: I may not get this price next time I stay there.

Reviewer: Not provided on Wed 28 May 2008 rated 2 out of 10.

They did not inform us before hand they did not intend to keep it. They made no effort to rectify except to supply a roller way bed but barely enough room to fit it in.

Positives: At least the manager made a compromise.

Negatives: I requested and they promised two adjacent rooms with two queen beds and they didn't do it.

Reviewer: Not provided on Tue 27 May 2008 rated 9 out of 10.

As mentioned above, it was an enjoyable stay. If I needed to stay there again I would without a second thought.

Positives: All the staff was wonderful and friendly.

Negatives: Cannot think of anything.

Reviewer: Not provided on Wed 30 Apr 2008 rated 10 out of 10.

Great hotel, very friendly staff and lots of parking with great location!

Positives: Very friendly staff.

Negatives: Some stains in room on carpet.

Reviewer: Not provided on Wed 30 Apr 2008 rated 8 out of 10.

The hotel was clean and comfortable. I was very pleased for the quality of the room. There was nothing special about the complimentary breakfast compared to other hotels, but it was good none the less. My only complaint was that the employee at the counter would not allow us to switch rooms to one with two beds. She said that there were no available rooms, but it was clear that they were not sold out.

Positives: Very clean, nice room layout fairly good breakfast.

Negatives: Staff would not let us exchange rooms to one with two beds, it was clear they were not sold out.

Reviewer: Not provided on Sat 05 Apr 2008 rated 10 out of 10.

Very nice and clean hotel. Friendly and courteous staff. Room service was really good and the hotel is very well maintained. I would recommend this hotel to all my friends and relatives and would definitely employ its services again.

Positives: Very nice hotel and comfortable.

Negatives: The location was kind of hidden but still manageable to locate.

Reviewer: Not provided on Thu 20 Mar 2008 rated 8 out of 10.

Nice location, located a fair distance from Disney or Knotts, but attractive for the business traveler looking for a reasonably good deal from a known flag. Room a little smaller than expected, but okay, nice bathroom. Spa/hot tub missing.

Positives: Nice neighborhood.

Negatives: No hot tub -- need a hot tub in this market.

Reviewer: Not provided on Thu 06 Mar 2008 rated 10 out of 10.

The staff was very nice and friendly. Didn't have to wait around for service and it was clear from the get-go that they were there to help you. Room was nicely decorated and cleaned. Has almost the same decorations as Marriott Hotels, so pretty upscale for an inn. There's a microwave and mini-fridge which was convenience. Also there's complimentary breakfast and pizza you can order. My boyfriend and I were pleasantly surprised!

Positives: Very friendly staff; owned my Marriott so that rooms looked fantastic!

Negatives: A bit difficult to find, but otherwise. No complaints.

Reviewer: Not provided on Wed 27 Feb 2008 rated 9 out of 10.

Our overall stay was very nice. We enjoyed the breakfast that was provided.

Positives: The room was clean and had a refrigerator, microwave, hair dryer and coffee pot.

Negatives: When I called during the day for details, they were uncooperative.

Reviewer: Not provided on Tue 22 Jan 2008 rated 8 out of 10.

The hotel is coordinated under Marriott and thus the service, amenities, and rooms condition are extraordinary. The only setback that we have is that I am traveling with another friend and we need a double-bed. As we checked in and request, the concierge immediately turns us down without even checking for the availability.

Positives: Great complementary breakfast.

Negatives: We are not given a double-bed room.

Reviewer: Not provided on Tue 06 Nov 2007 rated 7 out of 10.

Guest services were friendly, helpful, and accommodating in every way. For the rate I was able to get, I was extremely happy with this hotel. I would definitely stay there again.

Positives: Readily made accommodations for handicapped guests. Had a refrigerator.

Negatives: Room was cramped.

Reviewer: Not provided on Mon 05 Nov 2007 rated 10 out of 10.

Good, great place for someone during business travel.

Positives: Good place for my purpose and contacts.

Negatives: Does not apply.