The Westin

Reviewer: Not provided on Thu 05 May 2011 rated 10 out of 10.

Excellent both for business or family vacation. Topnotch quality.

Positives: Clean and elegant.

Negatives: None

Reviewer: Not provided on Tue 12 Apr 2011 rated 9 out of 10.

Totally worth the price I paid. I was in town to attend a conference at the Huntington Library. Very welcoming and comfortable.

Positives: Easy going staff. Nice pool, spa, and work out area.

Negatives: Parking policy. Would rather have in and out privileges when parking myself. Though valet was decent.

Reviewer: Not provided on Tue 29 Mar 2011 rated 10 out of 10.

This hotel exceeded our expectations in its beauty and appeal. It was also a fun place to stay with our kids.

Positives: The hotel was beautiful and well appointed. The leisure activities for the family were great!

Negatives: There was no refrigerator in the room and we had to pay for parking.

Reviewer: Not provided on Tue 15 Feb 2011 rated 9 out of 10.

We really liked this hotel. However, getting charged for internet use in this day and age is a bit ridiculous when you can stay at a Comfort Inn and it is included. Parking charges are also objectionable but not as egregious as the internet use charges.

Positives: Very pretty grounds.

Negatives: Charges for internet and parking.

Reviewer: Not provided on Sat 20 Nov 2010 rated 9 out of 10.

Rooms are nicely decorated with high thread count linens. Room is well appointed with modern furnishings and huge LCD TV.

Positives: Updated modern amenities and customer service.

Negatives: Wireless not available had to be connected to the high speed data cable.

Reviewer: Not provided on Sun 26 Sep 2010 rated 9 out of 10.

Distinctive hotel, well located in Downtown Pasadena. Gift shop will custom-order newspapers (Financial Times, for instance). Excellent bedding, which is something Westin excels at. Padadena seems almost unique in offering three quality mid-size, but full-service hotels – Westin, Hilton and Sheraton. All are recommended, but don’t pass up the Westin if the price is favorable.

Positives: Nice rooms, expansive public spaces, attentive staff, in-room safe.

Negatives: Expensive breakfast, & no breakfast buffet.

Reviewer: Not provided on Tue 31 Aug 2010 rated 7 out of 10.

I booked 2 rooms altogether at the same time. And when we check-in they gave us 2 handicap rooms, those were the only rooms they have.

Positives: Nice and big hotel.

Negatives: $14.00 for overnight parking was a little too much.

Reviewer: Not provided on Mon 26 Apr 2010 rated 10 out of 10.

Very good location, clean updated rooms, friendly staff, and nice lobby areas.

Positives: Very clean rooms and lobby, helpful, and friendly staff.

Negatives: Parking was a little difficult.

Reviewer: Not provided on Mon 08 Mar 2010 rated 8 out of 10.

Overall, I liked this hotel. The bar is small and sort of cozy. There is a collection of books in the lobby for hotel guests to borrow. This is unique and a great idea. It's in a great location in downtown Pasadena - a short walk from the Pasadena City Hall, light rail, movie multiplex and lots of restaurants.

Positives: The room was well laid out, good location too.

Negatives: The floors and walls of the hallways were drab - some litter in the hallways too.

Reviewer: Not provided on Thu 25 Feb 2010 rated 10 out of 10.

I would definitely recommend this hotel to anyone. The staff is friendly and always available to answer questions.

Positives: Friendly staff, great location, nice amenities.

Negatives: Restaurant hours.

Reviewer: Not provided on Thu 18 Feb 2010 rated 10 out of 10.

The Westin was a beautiful hotel with great amenities. The staff was very kind and helpful. I would definitely stay again.

Positives: Location.

Negatives: Valet cost was quite high.

Reviewer: Not provided on Mon 14 Dec 2009 rated 8 out of 10.

Very nicely located. Room and bed are very comfy. Huge bathroom. You will need to expect to pay for parking and for Internet. The total of the two will run you around $20 total per day.

Positives: Convenient location in Pasadena. Very clean and comfy bed.

Negatives: Have to pay for wireless Internet and for parking.

Reviewer: Not provided on Wed 09 Dec 2009 rated 8 out of 10.

Assistants at the front desk were great as was the house keeping staff. Hotel is clean and well kept.

Positives: It's courtyard and it was close to downtown Pasadena.

Negatives: The fireplace in the entry way wasn't working on a very cold night.

Reviewer: Not provided on Tue 27 Oct 2009 rated 10 out of 10.

This is the best value that I have had in the LA area. Location is great, staff friendly and first class beds.

Positives: This is a great value. Perfect location.

Negatives: nothing

Reviewer: Not provided on Tue 27 Oct 2009 rated 10 out of 10.

Nice.

Positives: Clean beds super comfortable and room quiet.

Negatives: Expensive Internet I paid $2.25 for a pack of gum!

Reviewer: Not provided on Tue 16 Jun 2009 rated 8 out of 10.

All in all great location, near subway, Paseo Colorado and old town Pasadena as well as the 134. It is only 10 minutes to Burbank/movie studios and about 15-20 minutes to downtown la going via the 110. Good sized rooms that are clean and comfortable.

Positives: I

Negatives: I

Reviewer: Not provided on Wed 10 Jun 2009 rated 8 out of 10.

It's convenient to most down town Pasadena attractions, room was quiet and for the most part clean. Everything that was supposed to work worked, but there was mold on the door in the bathroom and mold on one of the light fixtures in the bathroom as well just needed a little more attention to detail in the bathroom and this would have been an A1 place to stay. Beds were very comfortable.

Positives: Checkin was easy, room was nice.

Negatives: Hate paying for parking in addition to the night stay.

Reviewer: Not provided on Mon 27 Apr 2009 rated 7 out of 10.

Bed was very comfortable. Room was stylish. Starbucks coffee in the room was so-so, but the tea was great. Very clean. Would definitely stay again.

Positives: The room was fantastic.

Negatives: $8 daily parking fees. No indication wireless was not free. Hotel charged, but then removed after complaint.

Reviewer: Not provided on Thu 02 Apr 2009 rated 10 out of 10.

Beautiful hotel, in very attractive area. Extremely clean, the staff was helpful, the in room dining was fabulous!

Positives: Beautiful hotel, great location, excellent gym facilities.

Negatives: Nothing.

Reviewer: Not provided on Sat 28 Mar 2009 rated 9 out of 10.

The Westin has a nice location near the center of town and is located at the base of the San Gabriel Mountains (?). The rooms are immaculate as is the rest of the hotel. The only thing I didn't care for was for a hotel its size, the three small elevators are not adequate - be prepared for substantial waits - especially at "rush hour."

Positives: centrally located; hotel looks almost new

Negatives: no freebies at this place

Reviewer: Not provided on Sun 15 Mar 2009 rated 8 out of 10.

The Westin Pasadena was a very clean and modern hotel. The staff was very helpful and polite. The rooms while on the small side, were very comfortable and offered nice views of Pasadena. One of the best amenities was the free shuttle into town. There was valet parking for a fee, with in/out privileges. We would definitely stay there in the future.

Positives: Clean and attractive modern rooms with very comfortable bedding and

Negatives: Hotel restaurant very expensive especially for breakfast, service was top rate.

Reviewer: Not provided on Fri 20 Feb 2009 rated 7 out of 10.

Must use valet parking. Pets allowed. When we called for shoe shine service, the shoes were not serviced.

Positives: Location, bed comfort, concierge.

Negatives: Mold in shower, dust in room, diner overpriced.

Reviewer: Not provided on Wed 04 Feb 2009 rated 9 out of 10.

Refined and quiet conferance activities away from general lobby and bar area.

Positives: Clean quiet short waalk to resturants and activities.

Negatives: No breakfast ( typical in better hotels).

Reviewer: Not provided on Wed 28 Jan 2009 rated 9 out of 10.

The location was great, the staff were friendly. Loved the hotel shuttle van that would ferry you to and from anywhere in the area. Frustrated by the lack of hours for the business center (not 24 hours) no access before 7 AM or later in the evening. Frustrated by the extra charge for use of the internet, when the business center was available. Basic amenities (shampoo, conditioner, lotion) were in the room however not replenished everyday, other amenities were available by calling the front desk - which I found inconvenient.

Positives: The bed and bedding were 1st class comfortable.

Negatives: The business centre is not open enough hours (early or late).