Sheraton

Reviewer: Not provided on Mon 25 Jul 2011 rated 7 out of 10.

Good, clean and convenient. Nothing special but that's OK for the price.

Positives: Good, clean and convenient. Nothing special.

Negatives: The in house movies didn't work.

Reviewer: Not provided on Thu 16 Jun 2011 rated 9 out of 10.

Nice experience! Comfortable & clean.

Positives: I felt the hotel tried to be accommodating when we asked for a room near other family members. The hotel was full for that night.

Negatives: I would have preferred a room with 3 Queen beds, instead of 2 double beds.

Reviewer: Not provided on Tue 24 May 2011 rated 9 out of 10.

Staff was excellent. Very clean, well appointed room although a bit outdated (like gold frames, brass fixtures. Room was immaculate. Bed amazing but the staff is beyond fabulous and would go back. Exceeded my expectations.

Positives: Staff was excellent. Very clean, well appointed room. Exceeded my expectations.

Negatives: Popcorn ceilings, outdated fixtures and room furnishings. But very clean!

Reviewer: Not provided on Sat 21 May 2011 rated 5 out of 10.

We called the front desk about the sewer smell in the room and they offered to move us, but it was too late (we were there for one night). We asked about a discount or comp for the room, but they said they couldn't help us because we didn't book through them. The price was right and we were only really sleeping there, but the smell was pretty disgusting. Also, housekeeping was pulling their carts over metal strips in the hallway beginning at 7:30 AM...really noisy!

Positives: It was a great price and close to the event I was attending.

Negatives: The bathroom drain stunk up the room with a sewer scent and the air conditioning had a set limit that I couldn't override. Housekeeping carts noisy too.

Reviewer: Not provided on Sat 07 May 2011 rated 4 out of 10.

This is an excellent facility in a good location and very clean. But when you arrive you find out parking is $13 per day and you have to pay $9.95 per day for Wifi. I found out the last day that Wifi is free in the lobby but none of the staff volunteered the info when I asked them why WiFi is extra.



In ed it was a good rate but it doesn't feel like a value after you get done paying the extra fees.

Positives: Very nice facility.

Negatives: Charges fr things that should be free and failure to receive the $5 Eco bonus coupon the advertised if you didn't use housekeeping.

Reviewer: Not provided on Tue 05 Apr 2011 rated 10 out of 10.

The beds were very comfortable. I liked the comforters. Nice big screen TV. Room was clean - I checked for bedbugs - no sign of them - which I was very pleased about! Wished there would've been a free breakfast and free parking.

Positives: Really liked the beds-very comfortable.

Negatives: No free continental breakfast-that should be a standard at every hotel.

Reviewer: Not provided on Sun 20 Mar 2011 rated 9 out of 10.

The hotel was very comfortable, clean and in a neighborhood that was safe & easy to walk (or run). It was easily accessible for both dining and shopping.

Positives: It was very convenient to shopping & restaurants as well as old Pasadena so that a car was unnecessary.

Negatives: The cost of breakfast was overpriced and not that good.

Reviewer: Not provided on Thu 24 Feb 2011 rated 9 out of 10.

Hotel was welcoming, conveniently located and pet friendly. No additional fees for dogs. They did not require a 2 night stay over the weekend like other hotels in the area.

Positives: Pet Friendly and staff friendly.

Negatives: No complimentary Wi-Fi, paying guests had to pay additional for parking - slightly reduced rate, but still required to pay.

Reviewer: Not provided on Wed 19 Jan 2011 rated 6 out of 10.

This isn't a bad hotel This is the only hotel that I have stayed at that charges Internet fees per laptop and not per room (my husband and I each brought our laptops to do some work.)

Positives: The room was spacious.

Negatives: Additional parking fees and Internet fees are per computer- not per room.

Reviewer: Not provided on Wed 08 Dec 2010 rated 4 out of 10.

We were very unhappy with our room. We gave it the name The Dungeon.

Positives: Convenient to downtown.

Negatives: The mattresses were terrible and they were only a full size.

Reviewer: Not provided on Thu 18 Nov 2010 rated 8 out of 10.

Great location and superb staff. Definitely would stay there again.

Positives: The staff was super friendly and extremely willing to help. Great group of individuals, especially doorman.

Negatives: All was good. No real issues.

Reviewer: Not provided on Mon 15 Nov 2010 rated 4 out of 10.

You get what you pay for.

Positives: Convenient location.

Negatives: Charge for Internet - need

Reviewer: Not provided on Sat 25 Sep 2010 rated 5 out of 10.

I was given a room that was next to the elevator and between the hotel's laundromat and a closet or storeroom used by employees. Proximity to the ice and soft drink machines would have made it a clean sweep for awful location.

Positives: It was attractive and well-maintained.

Negatives: Charge for Internet access and parking.

Reviewer: Not provided on Fri 10 Sep 2010 rated 10 out of 10.

Efficient, friendly, clean, great staff, maybe a little stuffy for middle age kids. Nice pool area with food, drink service.

Positives: Clean, friendly, attentive staff and a good value if you use Priceline.

Negatives: Paying for WiFi in room.

Reviewer: Not provided on Tue 03 Aug 2010 rated 10 out of 10.

We enjoy 'running away' from home for an evening to this hotel due to its location, value and amenities. We recommend it to others.

Positives: Good value, location and good staff--especially at the bar.

Negatives: Elevators are slow.

Reviewer: Not provided on Fri 11 Jun 2010 rated 3 out of 10.

The parking is underground and dirty. There is inadequate signage giving direction from parking into the hotel and to the reservation area. The hallways and rooms were very clean, but the A/C unit in the room was VERY loud and there is a constant running fan in the bathroom that is so loud that even when I shut the door I could still hear it. The worst thing was that they put me in a room right over a construction area. AT 6 am I got to wake up to loud beeping equipment and power saws. Right outside my window! Not very happy and they wouldn't do anything about it - like discounting the room, etc. You know that they knew it was going on - they should never have given the room out to anyone while the construction was going on. This hotel was very close to where I was staying, but I would never stay at the hotel again just because of the poor experience.

Positives: Appearance of room.

Negatives: Loud construction outside room window. Loud constant fan in bathroom.

Reviewer: Not provided on Thu 22 Apr 2010 rated 10 out of 10.

Very happy that I got this via priceline.

Positives: Location & quality.

Negatives: Had to pay for parking.

Reviewer: Not provided on Sun 04 Apr 2010 rated 8 out of 10.

Overall, that is pretty good choice. I'd hope there is a safe in the room as the type of hotel should be. Wireless internet should be a standard available to guest.

Positives: Location and safety.

Negatives: Too commercial.

Reviewer: Not provided on Sat 06 Mar 2010 rated 9 out of 10.

The hotel was very conveniently located, near the pasadena ice skating ring and near a supermarket. the staff was very helpful and friendly. the room was very clean. overall it served its purpose.

Positives: Very good location, friendly staff.

Negatives: Room had an odd smell. it was very clean don't get me wrong. they may need to get new filters in their central air system.

Reviewer: Not provided on Tue 19 Jan 2010 rated 9 out of 10.

Hotel was located in a nice location. It was also nice to walk into the hotel and be greeted by many staff. The hotel lobby, elevators, hallways and rooms were very clean. Overall great experience.

Positives: Flat screen televisions.

Negatives: Rooms were a bit small.

Reviewer: Not provided on Wed 13 Jan 2010 rated 9 out of 10.

We found the hotel to have a fabulous location, great beds, and a very good restaurant for our morning breakfast. We'd definitely be happy to return.

Positives: Great beds.

Negatives: Parking garage was a little confusing.

Reviewer: Not provided on Fri 01 Jan 2010 rated 10 out of 10.

Excellent place to stay!

Positives: Very clean.

Negatives: Parking was $13.

Reviewer: Not provided on Fri 11 Dec 2009 rated 8 out of 10.

All is all a very adequate hotel and good place to stay on vacation.

Positives: Very accommodating.

Negatives: Vast and impersonal.

Reviewer: Not provided on Mon 07 Sep 2009 rated 7 out of 10.

The water smells like rotten eggs. The pillow is as soft as an old tire. No need for an alarm clock. The plumbing noises will wake you. The lobby decor screams 1970 Holiday Inn.

Positives: Nice staff.

Negatives: Tacky finishes, the water smells like

Reviewer: Not provided on Fri 07 Aug 2009 rated 3 out of 10.

This hotel is ideal for those who plan to work all night since the noisy wall unit air conditioning and poor quality bed make sleeping nearly impossible. The hotel is in desperate need of a makeover, but is clean and well cared for, considering it's outdated fixtures and furnishings. It is well located for conducting business anywhere in the Pasadena area and affords a pleasant and short stroll to shops, restaurants and stores.

Positives: Clealiness, proximity to downtown and client.

Negatives: Bed was terrible, room outdated - essentially no commons area.

Reviewer: Not provided on Thu 07 May 2009 rated 7 out of 10.

My room was without a view and workers were working in the adjacent area making a lot of noise. The food was terribly expensive with no low cost items on the menu.

Positives: Close to shopping.

Negatives: I had to have my door key recharged 4 times in 5 days.

Reviewer: Not provided on Wed 15 Apr 2009 rated 6 out of 10.

We were very satisfied with all other aspects of our stay with the exception of the treatment by the hotel staff.

Positives: Room was clean and nicely decorated with updated LCD TV and furnishings. Location was very close to all downtown shops, restaurants, etc.

Negatives: The hotel staff could use a refresher course in customer service professionalism.

Reviewer: Not provided on Fri 03 Apr 2009 rated 9 out of 10.

Great place to stay, centrally located in downtown Pasadena.

Positives: Large rooms with comfortable beds.

Negatives: Having to pay for internet and parking.

Reviewer: Not provided on Wed 01 Apr 2009 rated 8 out of 10.

The hotel is nicely decorated.

Positives: The hotel room was clean and well maintained.

Negatives: Parking fees.