Crowne Plaza

Reviewer: Not provided on Sun 03 May 2009 rated 9 out of 10.

Good central location to Stanford area, clean and well maintained, staff listened to my wishes concerning not changing the sheets and towels every day.

Positives: Clean, beautiful setting, quiet.

Negatives: Sunday morning there were trucks unloading for auction running for 2 hours.

Reviewer: Not provided on Fri 03 Oct 2008 rated 5 out of 10.

The room was small, cramped and the outside was not well kept and there were no elevators to the room.

Positives: The lobby.

Negatives: The rooms.

Reviewer: Not provided on Wed 10 Sep 2008 rated 5 out of 10.

The hotel was what we had expected. It is a very nice and modern hotel. Our issue was with the hotel staff. We arrived around 6:00. As we approached the check-in desk, there were 2 hotel staff members who seemed to be working on something on the computers. It took them 10 minutes to finally say 'be right with you'. After 5 more min, we were greeted with a name. They were just not friendly at all.

Positives: The hotel was clean.

Negatives: The staff.

Reviewer: Not provided on Thu 14 Aug 2008 rated 7 out of 10.

Decent area, plenty of parking, comfortable hotel but no extras. The hotel is old and needs to be updated.

Positives: Staff was friendly and helpful.

Negatives: Very old hotel.

Reviewer: Not provided on Sat 02 Aug 2008 rated 10 out of 10.

This hotel was very clean with large rooms and comfortable beds.

Positives: Large room/comfortable bed.

Negatives: Air conditioning could have worked better/TV channel selection was poor.

Reviewer: Not provided on Fri 25 Jul 2008 rated 9 out of 10.

Overall was perfect, we met families at the hotel, everyone was very pleased. It was clean, comfortable, friendly and safe.

Positives: Clean, friendly, safe.

Negatives: Charge for parking.

Reviewer: Not provided on Sun 29 Jun 2008 rated 9 out of 10.

I travel to Stanford University for an annual meeting and banquet. I will keep the Crowne Plaza Cabana in my notes as a comfortable and convenient place to stay.

Positives: Clean, comfortable, quiet, nice amenities.

Negatives: Nothing to complain about.

Reviewer: Not provided on Thu 05 Jun 2008 rated 9 out of 10.

I would stay there again gladly!

Positives: Friendly staff, wonderful beds, clean, great location.

Negatives: Very small bathrooms so only one could be in there at a time.

Reviewer: Not provided on Thu 05 Jun 2008 rated 9 out of 10.

Overall a good experience. Close to Stanford. Staff was very friendly and customer service was good.

Positives: The first night, our air conditioner did not seem to work - a fan was brought to the room and the next night we moved to a comfortably - air conditioned.

Negatives: Service at breakfast buffet was not great. We asked for items on the buffet which had run-out (sausage/bacon), but is was never refilled.

Reviewer: Not provided on Thu 08 May 2008 rated 3 out of 10.

The hotel itself was quite nice especially from the outside. We had the room closest to the lobby with a view of a wall, and the occupancy rate of the entire hotel was not at 50%. Very disappointing!

Positives: The pool and spa.

Negatives: Our room.

Reviewer: Not provided on Thu 01 May 2008 rated 9 out of 10.

This is a very new hotel. The hotel is good for business travelers, especially if you own a car. The staff was helpful, and check-ins and check-outs are smooth. The internet was free for the guests, which was a bonus since I was expecting to pay for the internet. They also have a business center, with fully equipped computer services. My only complaint is the location: because the hotel is located far away from the city center, it was not convenient to get anywhere. A cab drive to the city center was around 15 dollars, so is the drive to Stanford University. Ask the front desk to call a taxi for you before you take off.

Positives: Fast guest services, convenient business center.

Negatives: Location, poor sound proof.

Reviewer: Not provided on Wed 30 Apr 2008 rated 3 out of 10.

If you are in a hurry fine and can sleep on a lumpy bed. The Restaurant was way over priced. They charge for parking.

Positives: The view from our room was great.

Negatives: Knowledge of staff, cleanliness, small bathrooms, restaurant over priced.

Reviewer: Not provided on Thu 03 Apr 2008 rated 8 out of 10.

Nice, clean room. Very comfortable bed and bedding. Nice looking place. Didn't like charge to park-$10 per day and charge for breakfast, at least $10. I would go back.

Positives: Good beds.

Negatives: Noises from pipes air conditioning.

Reviewer: Not provided on Thu 24 Jan 2008 rated 9 out of 10.

From check-in to check-out, the hotel staff was extremely friendly and helpful. The hotel itself is definitely catered to a business crowd with many meeting rooms but it still had a leisure atmosphere you felt relaxed in. There was little to no noise outside our room and their "sleep enhancement" CD, sleep mask, ear plugs, and spray was a nice touch. I played the CD and fell asleep! I would recommend this hotel.

Positives: From check-in to check-out the hotel staff was extremely friendly and helpful.

Negatives: As you passed to our room, the pay phone area was all ripped out like it had been ripped from wall.

Reviewer: Not provided on Fri 04 Jan 2008 rated 9 out of 10.

Overall an excellent experience. Luxury hotel with friendly staff and easy to find. Hotel is set back away from the street so is very quiet.

Positives: Excellent value for the price.

Negatives: Restaurant and bar service was slow.

Reviewer: Not provided on Wed 28 Nov 2007 rated 9 out of 10.

I would stay here again.

Positives: Friendly staff and awesome hot tub and pool!

Negatives: bath tub was not as clean as it could have been

Reviewer: Not provided on Sat 06 Oct 2007 rated 8 out of 10.

The hotel met our needs for a well-located hotel with desired amenities.

Positives: They were willing to move us to a nicer room.

Negatives: Hotel charged for internet access.

Reviewer: Not provided on Wed 03 Oct 2007 rated 10 out of 10.

Staff was very friendly. Great pool area and outdoor patio area for lounging and relaxing. Very comfortable bed and bedding. Close to most venues. Overall, very pleasurable experience.

Positives: Service. Staff got us a shuttle, when our cab was late.

Negatives: Too many kids staying there for soccer tournament.

Reviewer: Not provided on Mon 24 Sep 2007 rated 3 out of 10.

Room was sub-par for a three star hotel, needed painting, felt dirty, windows not clean screen ripped, front desk staff not friendly or helpful.

Positives: Location was great, beautiful lobby, nice facilities i.e. restaurant, pool, plenty of parking.

Negatives: Staff was not friendly, had an uppity attitude, not helpful.

Reviewer: Not provided on Sat 01 Sep 2007 rated 9 out of 10.

Hotel was very pleasing. They had construction going on during our trip and began working early in the morning with chain saws and other loud power equipment. The exercise room was small with only two treadmills, a small weight system, and an elliptical machine. It did not fit my expected profile as an exercise room. As an easy going traveler I didn't mind some of the inconvenience, but I'd appreciate it if I was traveling to know these things in advance. Parking cost $10 a day.

Positives: A wonderful place to stay.

Negatives: Our room was in the back.