Holiday Inn Palmdale-Lancaster

Reviewer: Not provided on Thu 11 Nov 2010 rated 8 out of 10.

This hotel met our expectations for a Holiday Inn, especially with the Priceline discount.

Positives: Efficient check-in.

Negatives: The carpet wasn't vacuumed when it was cleaned.

Reviewer: Not provided on Tue 13 Apr 2010 rated 10 out of 10.

My husband and I stayed here for business. I only wish we would have had more time to spend at the hotel. It was very clean and comfortable and we had a fantastic breakfast!

Positives: Very clean and comfortable. Fantastic breakfast!

Negatives: Nothing.

Reviewer: Not provided on Sat 10 Apr 2010 rated 9 out of 10.

Our room was very comfortable. The staff was extremely friendly.

Positives: Pool was heated.

Negatives: Nothing.

Reviewer: Not provided on Sun 17 Jan 2010 rated 5 out of 10.

This hotel was comfortable and the room was aesthetically pleasing. But every tiny service came at an additional fee. There was no complimentary breakfast and a very basic morning menu boasted prices of over 12 bucks for a couple slices of bacon and eggs. I was very disappointed when I discovered that during the night, the sink in my room made loud, intrusive gurgling noises intermittently, waking my partner and I. When I mentioned this at the front desk upon checkout, they offered a short apology but no compensation. The hotel also attempted to charge my card 20 odd dollars for a dinner I did not purchase.

Positives: Pillow menu.

Negatives: Nickle and dime gouging, gurgle in sink prevented adequate sleep - no compensation offered.

Reviewer: Not provided on Wed 27 May 2009 rated 10 out of 10.

This hotel was new with a attractive lobby, access to the pool area was convenient. Rooms were spacious.

Positives: Clean, comfortable and well located.

Negatives: Vending machines were not well stocked.

Reviewer: Not provided on Wed 25 Mar 2009 rated 8 out of 10.

I coach travel soccer teams and we stayed at this hotel as well as the Staybridge Suites located next door. This hotel is clean and well maintained. The staff is also helpful. The hotel next door was only six months old.

Positives: Clean.

Negatives: Breakfast was not included.

Reviewer: Not provided on Mon 23 Feb 2009 rated 9 out of 10.

Very reasonable for the quality.

Positives: Updated room!

Negatives: No good restaurants nearby - probably a Palm dale thing.

Reviewer: Not provided on Wed 27 Aug 2008 rated 8 out of 10.

This is a clean hotel with friendly staff in a good, central location. This is probably not the nicest hotel in the area. There are now newer ones but it is far from the worst and our experience was good. The rooms come with a refrigerator and a microwave which is a nice bonus.

Positives: The staff was friendly and the rooms were clean. The refrigerators and microwave were a nice bonus.

Negatives: The bathroom was small and the vanity was outside the toilet/shower area. The overall decor was bland and somewhat dated.

Reviewer: Not provided on Wed 06 Aug 2008 rated 10 out of 10.

This was an extremely good value for the money we spent. It had high quality linens, comfortable beds, rooms were very clean with no stained carpet, and business center came in handy when we needed to print our boarding passes for the next day's flight. Guest services were friendly and helpful at the snap of a finger! Wireless internet was fast and free. Great hotel for the money and comfortable. We will stay there again and would recommend it to others!

Positives: The beds were so comfortable & linens were of nicer quality.

Negatives: Pool area could have been bigger.

Reviewer: Not provided on Tue 05 Aug 2008 rated 5 out of 10.

It was clean, but wasn't anything too special. I think this particular hotel should be given a 2.5 star rating, and not 3. The one perk was that a standard room did have a microwave and refrigerator- good if I were staying more than one night.

Positives: Convenient to freeway.

Negatives: Little pricey for the quality.

Reviewer: Not provided on Wed 02 Jul 2008 rated 9 out of 10.

This is a nice hotel, the breakfast buffet wasn't that great, but the Chicken Alfredo at Dinner was the best! And free WiFi is always a plus.

Positives: The staff was very friendly.

Negatives: The beds need replacing and the breakfast buffet needs help.

Reviewer: Not provided on Thu 19 Jun 2008 rated 9 out of 10.

This hotel met our needs very well. The beds and pillows are very comfortable. The bathroom linens are thick and luxurious. We enjoyed the microwave and fridge as well as the in room coffee makers. Our drivers were ready to race and finished quite well at the Willow Springs track on Sunday!!

Positives: Friendly and helpful staff.

Negatives: Loud air conditioners and bathroom fans.

Reviewer: Not provided on Wed 04 Jun 2008 rated 9 out of 10.

Clean, accommodating, and congenial staff.

Positives: Very accommodating, staff respectful and polite. Rooms clean and liked to have pillow choices.

Negatives: Nothing comes to mind.

Reviewer: Not provided on Wed 26 Mar 2008 rated 6 out of 10.

I know I can't expect much from a 2.5 Star Hotel so overall my experience at The Holiday Inn located in Palmdale, CA was okay. There are a few other hotels that I would have preferred staying at (in Palmdale, CA).

Positives: The staff was friendly.

Negatives: The hotel was old looking and needs to be remodeled.

Reviewer: Not provided on Tue 04 Mar 2008 rated 8 out of 10.

If you want a comfortable room, an onsite restaurant with some fairly good food, and very friendly staff, then this just might be the place for you. I will definitely stay there again.

Positives: Comfortable room, friendly staff.

Negatives: Seemed to be quite a few emergency vehicle sirens, traveling down the streets, throughout the night.

Reviewer: Not provided on Thu 24 Jan 2008 rated 8 out of 10.

Wonderful experience...better than two other hotels that I have stayed in while visiting the Lancaster area. Very close to the mall, movie theatre, and good restaurants. Easy access to the freeway.

Positives: The front desk staff was very friendly and accommodating. They even called to see if we needed anything.

Negatives: The heater was a problem and our electronic keys had to be re-keyed several times.

Reviewer: Not provided on Thu 30 Aug 2007 rated 9 out of 10.

Holiday Inn was very easy access off Hwy 14. There are many restaurants nearby. The staff was extremely helpful.

Positives: The staff greeted me promptly. Check in was easy.

Negatives: My stay was short. I have no negative comments.

Reviewer: Not provided on Mon 04 Jun 2007 rated 2 out of 10.

This hotel has a great appearance , but when I checked in I received a room that was not as I was requested , and was told that because I used a "prebooking " service I had to take what I was given and that was that , I then checked in the room where I ten minutes after my arrival discovered the bathroom floor to be covered in water from a broken toilet , to my dismay I called the front desk and was moved to a room with a working toilet what they forgot to mention was the broken air conditioner in the new room , so two rooms with out proper working appliances , I was told that there were no more rooms available and I would have to tough the night out. It's sad that they treated me like a second class citizen! Usually I get great rooms and great service. I was also disheartened to find it cheaper on hotwire.com well lesson learnt.

Positives: Location to freeway.

Negatives: Service and quality were poor, broken toilet and broken ac in room.

Reviewer: Not provided on Thu 24 May 2007 rated 8 out of 10.

The hotel is in Palm dale, so a traveler is either on there way to another destination, there for business, or there visiting family. For these purposes the hotel is great. It is near the freeway, nearby many tech businesses, clean, comfortable, and, has a simply but nice bar in the lobby for a drink after a hard day in the dry blowing heat.

Positives: The room was clean and there was not a hint of any smoke, which was very nice.

Negatives: I was charged for the room by the hotel, and had to correct the mistake when I checked out.

Reviewer: Not provided on Wed 18 Apr 2007 rated 8 out of 10.

Nice and clean. Room service was quick and server very friendly. Front desk employees very cheerful and helpful. Nice size rooms however the parking spaces are very tight and limited in quantity. Hard to park our mini-van between anything larger than a compact cars.

Positives: Good location, easy access and close to stores.

Negatives: Would like to have a window that opens more than 6". Parking spaces very tight.

Reviewer: Not provided on Thu 08 Mar 2007 rated 6 out of 10.

Decent hotel for the price. I hate elevators and need the exercise so I was disappointed that there was no stair access from the first floor lobby to the rooms. To take a staircase I would have had to go around the back of the hotel and have maintenance open the door. I could, however, descend the staircase but still had to walk around to the lobby.

Positives: Location to my work assignment and it was clean.

Negatives: No stair access to rooms and the bed was too hard.