Best Western Inn

Ontario, California

Best Western Inn is a hotel located in Ontario.

This full-service Ontario, California hotel is conveniently located off Highway 10 and right next to the picturesque San Gabriel Mountains. The Best Western InnSuites Ontario offers a variety of features for business travelers in the Los Angeles area. It is located only one mile away from the Ontario International Airport and close to Southern California golf courses and the Ontario Convention Center. The hotel offers complimentary airport shuttle service, free High-speed Internet, a full-service buffet, and distinguished customer service, all at a great value. Plus the Best Western InnSuites Ontario is right off of the San Bernardino Freeway.The warm and professional hotel staff strives to make every guest's stay as comfortable as possible. Each room is equipped with free High-speed Internet, a coffee/tea maker, hairdryer and cable television. The hotel features a fully-stocked health and fitness center. Meetings and corporate events are easily accommodated with this hotel's conference rooms and meeting services. For added hospitality, hotel guests are invited to a complimentary social hour held every evening. This Ontario hotel is great for guests seeking high-quality hotel services and amenities close to the Fontana Speedway (NASCAR), Ontario Mills Mall, Disneyland, The Improv in Hollywood, Victoria Gardens, and Big League Dreams Sports Park. Hotel guests will also be close to Quakes Stadium, the Fairplex and popular LA and Orange County beaches.Make an online reservation today at the Best Western InnSuites offering guests the right location with great amenities at a great rate.

Local dining options close to Best Western Inn include India Curry Express, Ron’s Barbecue, China Point, and Rosa's Restaurant.

Best Western Inn
3400 Shelby Street
Ontario, California, 91764-4873 USA
Tel: (909) 466-9600

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Best Western Inn reviews

Rated 6 out of 10 with 18 reviews

The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.

Reviewer: Not provided on Fri 30 Sep 2011 rated 8 out of 10.

The area is nice, but the noise from the a/c units is too loud. The noise from the jacuzzi suites at 2am for late check ins or just plain inconsiderate guests is certainly a turn off. The hotel itself is clean and well kept. Some of the rooms need maintenance, but I guess that is a housekeeping issue, since they cannot speak very much English, there is definitely a communication problem.

Positives: The spacious suite.

Negatives: The a/c units and the jacuzzi tub suites are too noisy. Yuu hear the noise from the other rooms, hard to sleep.


Reviewer: Not provided on Sun 25 Sep 2011 rated 9 out of 10.

Most of the front desk hotel staff were friendly. The room is spacious and reminds you of a timeshare. The hotel is close to shopping and restaurants. The carpet was very clean with no stains in our room. The toilet was a loose from the wall, but not a headache. You hear the AC units in the other rooms when they come on and go off.

Positives: The design of the suite, in-room wifi, amenities in the room; reminds us of our timeshare.

Negatives: The mirrored closet doors are a struggle to get into, the bathroom door is too close to the wardrobe mirrors.


Reviewer: Not provided on Sat 16 Jul 2011 rated 6 out of 10.

Very nice rooms but mine wasn't well cleaned. There were zero toiletries in the bathroom except for a used bar of soap and I had to go downstairs and request soap and shampoo. Also found an open Kit Kat wrapper on the floor with melted chocolate on it. Couldn't tell if room was half-cleaned or someone came in to use it for a awhile. Then lost confidence in room, flipped sheets on bed. I would have changed rooms but I checked in very late and left first thing in morning. Staff was very nice.

Positives: Big rooms. Comfy beds.

Negatives: Room wasn't quite clean. Only open bar of used soap in bathroom. Dirty candy wrapper on floor.


Reviewer: Not provided on Thu 14 Jul 2011 rated 9 out of 10.

Truly loved this hotel. Was so much more than we had hoped for. The food was great and so much of it. The staff was very friendly, We used the shuttle 4 times and they were great.. The room was wonderful, from the large bed and big screen TV, to the bathroom size and microwave and fridge. Pool was clean and we enjoyed our swim.

Positives: I loved the grounds, room, food, staff and just about everything.

Negatives: The area could have been a bit better, but was ok.


Reviewer: Not provided on Fri 24 Jun 2011 rated 10 out of 10.

For the price, it was a steal. This is an excellent location close to shopping, restaurants, everything yet away to the residents in the community. The rooms were awesome. This is a diamond in the ruff, the needle in the haystack.

Positives: The location, the setting, room, breakfast, there was nothing I didn't like.

Negatives: I only stayed 1 night was the worst part of the trip. I will return for a longer stay.


Reviewer: Not provided on Sun 12 Jun 2011 rated 4 out of 10.

Room and old furniture that was not clean looking, bathroom paint was flaking off in several places. Just not a great room.

Positives: Not much.

Negatives: Rooms out dated and not well maintained.


Reviewer: Not provided on Sun 12 Jun 2011 rated 7 out of 10.

Great breakfast and beds. Everything else was indicative of a 2 star MOTEL.

Positives: Breakfast was great!

Negatives: Room entrance was facing a "courtyard". Very noisy! Walls were paper thin!


Reviewer: Not provided on Tue 31 May 2011 rated 2 out of 10.

Staff was decidedly unfriendly. The room was ridiculously small, refrigerator was unplugged and out of place, freeway noise. Clearly a place that didn't want third-party bookings.

Positives: Pull out sofa was comfortable.

Negatives: Tiny room, resentful staff--sent the people to the back by the freeway.


Reviewer: Not provided on Sun 15 May 2011 rated 10 out of 10.

Excellent value for the dollars.

Positives: Cleanest hotel we stayed at in years!

Negatives: Was told I could not take my free soda from the bar area.


Reviewer: Not provided on Wed 20 Apr 2011 rated 2 out of 10.

It's a motel.

Positives: Comfortable bed.

Negatives: Motel feel, louisy neighbors, room smelled like smoke.


Reviewer: Not provided on Mon 18 Apr 2011 rated 7 out of 10.

It's okay. Lots of smokers.

Positives: Free breakfast and free parking.

Negatives: I was assigned a smoking room. I had to pay extra to get moved to a non-smoking room.


Reviewer: Not provided on Thu 31 Mar 2011 rated 8 out of 10.

This hotel was well worth the money. It is a little out of the way but not so much to be an inconvenience.

Positives: The room was very spacious and well kept.

Negatives: Limited amount of in room compliments- 2 cups of coffee for a 6 person room.


Reviewer: Not provided on Sat 05 Mar 2011 rated 2 out of 10.

I will never stay at this hotel again. My room was along the freeway and was very noise. The picture on the website showed flat screen TVs but it was a small tube style. The elevator didn't work. When I entered the room the refrigerator was turned off.

Positives: There wasn't anything that I liked about it.

Negatives: The worst part was that they my room was along the freeway and was very noisy. The hotel was not full either.


Reviewer: Not provided on Thu 06 Jan 2011 rated 5 out of 10.

I would stay here again even though of the incident with my earrings.

Positives: The people were accommodating to our needs.

Negatives: A pair of earrings were taken from the room.


Reviewer: Not provided on Wed 08 Dec 2010 rated 8 out of 10.

The overall of the hotel was good. Clean, private and quiet.

Positives: The bed was extremely comfortable and the

Negatives: The food was horrible, took long was cold and stale.


Reviewer: Not provided on Thu 16 Apr 2009 rated 2 out of 10.

Hotel is under construction, which made parking difficult. Room had very thin walls and we could hear the TV next room and conversations. Bathroom was dark, light bulbs burned out, bathroom door knob was reversed locked from the outside not the inside and the water control knob for the shower would give us either all hot or all cold water only. Would not recommend hotel.

Positives: Easy freeway access.

Negatives: Hotel is being remodeled, but contractor is using cheap quality materials.


Reviewer: Not provided on Thu 28 Feb 2008 rated 6 out of 10.

The grounds for this hotel are dated and landscaping is needed badly. The breakfast buffet was the same each day, and plastic forks and paper plates were used. The suite they call and (executive suite ) was more of a junior suite. While it was clean, the kitchen was not what I expected. A microwave and a very small fridge. No counter space at all. Single cup coffee brewer. Privacy drapes in bedroom did not close completely allowing light to come at night. Not too good for a restful sleep.

Positives: It was convenient to the freeway.

Negatives: For a suite, no kitchen, very small fridge.

Staff / Service: 6
Location: 7
Cleanliness: 7

Reviewer: Not provided on Thu 08 Nov 2007 rated 6 out of 10.

The even numbered rooms were very noisy. Near a hospital? Thin walls. My mother had a room in the courtyard, much quieter. Cigarette smoke could often be smelled in our non smoking room.

Positives: Good breakfast. Easy access to airport.

Negatives: Lots of noise till 4am. Smoke.

Staff / Service: 9
Location: 9
Cleanliness: 10

Amenities

24-hour front desk. AM/FM radio. Air conditioning. Alarm clock. All public areas non-smoking. Balcony/Lanai/Terrace. Bell staff/porter. Business center. Cable television. Cocktail lounge. Coffee/Tea maker. Complimentary breakfast. Complimentary full american breakfast. Complimentary in-room coffee or tea. Conference facilities. Connecting rooms. Data port. Desk. Exercise gym. Express check-out. Exterior corridors. Fax service. Free local calls. Free parking. Free transportation. Front desk. Gift/News stand. Hair dryer. Hairdryer. Heated pool. High speed internet access. High speed internet connection. Ice machine. Ironing board. Jacuzzi. Late check-out available. Laundry/Valet service. Meeting rooms. Microwave. Mountain view. Multilingual staff. Non-smoking rooms (generic). Onsite laundry. Outdoor parking. Outdoor pool. Pets allowed. Photocopy center. Refrigerator. Restaurant. Room service. Safe. Safe deposit box. Security. Sofa bed. Spa. Transportation. Truck parking. VCR player. Voice mail. Wake-up calls. Wedding services. Wheel chair access.

Location details / directions

·From: Haven Exit off Interstate 10. Go Northwest one block to the Best Western InnSuites Airpark Ontario Hotel & Suites.

Any prices displayed for Best Western Inn should be used as a guide only and may vary with room and dates chosen. Lower pricing may be available via the booking system if available. Not all properties are available for online booking. Please note all distances shown are approximate, and may not reflect driving or travel distances.