Quality Inn

Reviewer: Not provided on Tue 23 Nov 2010 rated 2 out of 10.

Totally would not stay here again. Bed was really uncomfortable, you could feel the springs in the mattress and the blankets were thin. Phone did not work, two lights did not work. Kids running around at all hours of the night. They charge $15 a night for pets. Towels in restroom were really thin and scratchy and the guy in charged me an additional $6 because of a dirty towel in my room when checking out! I guess they would rather have the dirt on their bed or in their carpet rather than on a washable towel. Customer service was good but the gentleman in charge was bad, totally out to get money and not provide good customer service. I would never stay here again even though it's conveniently located across the street from the sports park. I will pay the extra money and stay elsewhere.

Positives: Across the street from the sports park.

Negatives: Totally basic room and low quality.

Reviewer: Not provided on Wed 16 Jul 2008 rated 6 out of 10.

Enjoyed my stay, it was perfect for what I was in town for. Was a biker friendly place. As a woman biker that was important! Woman at front desk was pleasant. Continental breakfast could have been a little better, fruit was a little over ripe. But overall ok.

Positives: Convenience, was close to a lot of amenities. Pool & Jacuzzi.

Negatives: The men on staff was rude.

Reviewer: Not provided on Sun 27 Jan 2008 rated 5 out of 10.

I think it is disgusting that this hotel charges its own guests $14 per day to park their cars in the parking lot. I can see charging non-hotel guests for this convenience, but to charge hotel guests, who are already paying to stay at the hotel an additional $14 per day for the privilege of parking at the hotel is highway robbery at best. Hotels should not charge their own guests to park at the hotel. It's like charging a houseguest to park in your driveway. It's stupid. If they are going to do that, they should just add an extra $14 to the room rate and call it a day.

Positives: Nice hotel, well maintained.

Negatives: They charge their guests $14 per day to park in their hotel.

Reviewer: Not provided on Wed 22 Aug 2007 rated 5 out of 10.

I was disappointed. There were only two thin bath towels, one washcloth, and one hand towel (this was for two people). The refrigerator did not work. I would not stay there again.

Positives: Desk clerk was friendly and helpful.

Negatives: Towels were inadequate; refrigerator did not work.

Reviewer: Not provided on Fri 10 Aug 2007 rated 4 out of 10.

The owner and manager was a jerk we asked for towels and he would not give as any. We would have to bring him wet towel back to get another one after going into the pool and spa area. I have never been to a hotel were<BR/>I had to have done that.

Positives: Clean enough to stay.

Negatives: The owner and manager was a jerk.

Reviewer: Not provided on Mon 30 Jul 2007 rated 1 out of 10.

The linens in the hotel were completely stained in three different rooms. The bed blankets were full of cigarette burns. Non-smoking rooms smelled like smoke. Windows were stained with a tar-like substance.

Positives: Location.

Negatives: It was filthy.

Reviewer: Not provided on Mon 30 Jul 2007 rated 2 out of 10.

Do not stay unless you are desperate. It did seem safe. But it had a low level of comfort.

Positives: It had a room available.

Negatives: It smelt bad. The bed was uncomfortable, bedding was itchy.

Reviewer: Not provided on Wed 25 Jul 2007 rated 8 out of 10.

Potentially good, but broken locks and lack of enough linen was a drawback.

Positives: Good breakfast.

Negatives: Lock broken; could not leave the room unoccupied.

Reviewer: Not provided on Tue 24 Jul 2007 rated 2 out of 10.

Our bed and more creaks in it than a haunted castle. There was an inch of water still in the bottom of the bath tub when we arrived. The hand rails and the tops of short walls appeared to have not been cleaned in who knows how long. We arrived late and needed to call for directions which the person that answered the phone was very helpful with.

Positives: Can't think of anything.

Negatives: Dirty, and dated.

Reviewer: Not provided on Tue 05 Jun 2007 rated 9 out of 10.

Enjoyed our stay. Beds comfortable and clean. Staff very helpful.

Positives: Helpful staff. Clean, comfortable accommodation.

Negatives: Advised staff of 2 maintenance problems.

Reviewer: Not provided on Tue 06 Feb 2007 rated 6 out of 10.

Over all it was clean. The staff was friendly and it was great location for me. The heater did not work that great.

Positives: Very convent to where I needed to be.

Negatives: The bed spread.

Reviewer: Not provided on Wed 17 Jan 2007 rated 8 out of 10.

This hotel was directly across the street from the cyst complex. We would stay there again.

Positives: Across from the cyst complex.

Negatives: Breakfast ended too soon.

Reviewer: Not provided on Wed 02 Aug 2006 rated 4 out of 10.

A little out dated, could be remodeled. First our TV didn't work, so we changed rooms then lights bulbs were missing from some lamps in our second room. Probably won't stay there again.

Positives: The location was good.

Negatives: Facilities need better looking after.

Reviewer: Not provided on Wed 02 Aug 2006 rated 1 out of 10.

This was by far the worst motel I have ever stayed in. The electronic keys failed to work, EVERY DAY; I witnessed 10 different room residents having to get their room key re-magnetized in a span of 10 minutes at the front desk. The staff kept saying it was due to heat and proximity to magnetic items. What a load. There were boogers on the walls of my room, along with dark, full hand prints around the window. I ended up with 100-200 ants in my vehicle when I parked in the back lot and my bumper was brushing up against some ivy; the ants walked from the ivy onto then into my car. I couldn't get a box of Kleenex and 2 hand towels until 4 hours and 3 phone calls/front desk visits later. I ended up demanding money back, and got it; I received a check from the argumentative desk manager for the amount of 1 night's stay. I booked only a couple of months ahead of the Gilroy Garlic Festival, which is why I stayed at this (un). Quality Inn in Morgan Hill. Never again. My recommendation: There are plenty of nice places to stay in Gilroy and Morgan Hill, for under $100 a night; just make sure you book at least 6 months out if you want to get them for the Garlic Festival weekend.

Positives: The pool/hot tub was clean.

Negatives: Dirty room, inattentive desk attendant, ant trails all over back parking lot.