Comfort Inn

Reviewer: Not provided on Thu 23 Jun 2011 rated 4 out of 10.

We had a clogged toilet on a Sat evening and after two hours of the desk clerk not being able to locate a plunger we had to go buy one ourselves. Not to mention unplug it ourselves. Not the best of experiences.

Positives: The location was convenient

Negatives: The desk clerk was inefficient in solving our problem in a timely manner.

Reviewer: Not provided on Wed 18 Nov 2009 rated 7 out of 10.

This hotel was economical. It was close to the freeway and State Marina beach. There is also a Walmart and gas station across the street. Del Monte blvd was just off beach road with many restaurants. It is about a 10-15 drive to Monterey.

Positives: We had a mini suite so the extra room was nice. There was a good selection for breakfast.

Negatives: The room wasn't as clean as I would have liked and there were ants in the bathroom.

Reviewer: Not provided on Sun 09 Aug 2009 rated 10 out of 10.

For the price, the room was fairly spacious. It was very clean and well maintained. The entrance and public areas were attractive with seating by a fireplace. WiFi was available and free and a computer was available for use free of charge in the public area. Breakfast area was kept clean and well stocked during breakfast hours and even provided warm hardboiled eggs to eat with the waffles, fruit, cereal, toast and pastries. The room also provided a mini refrigerator and microwave.

Positives: Staff was very friendly, yet professional. The price was great.

Negatives: Can't think of anything.

Reviewer: Not provided on Sat 06 Sep 2008 rated 8 out of 10.

This hotel is great for business travel and families looking for a night or two stay. The hotel was clean and functional, but not what could be described as upscale. The staff was friendly.

Positives: Location was convenient to the university.

Negatives: Room and hotel hallways smelled musty.

Reviewer: Not provided on Thu 04 Sep 2008 rated 7 out of 10.

I was disappointed, I thought the hotel was much closer to the Aquarium and downtown.

Positives: When we have a problem with our room they moved us immediately.

Negatives: The third floor smelled like cigarette smoke so severely it came into the room.

Reviewer: Not provided on Mon 11 Aug 2008 rated 10 out of 10.

They have done an excellent job at making the facility fresh. The continental breakfast was above and beyond what we have experienced at other hotels. The exterior was well illuminated and we felt safe in an area we had never been to. We look forward to returning.

Positives: The location was excellent. Very well kept, looked new.

Negatives: The front desk staff preoccupied with their laptop/phone.

Reviewer: Not provided on Fri 01 Aug 2008 rated 7 out of 10.

Not a bad place to stay if you can get it for cheap. The rooms are older, there was a bit of a musty smell but, the staff was great.

Positives: Price.

Negatives: Old, dated feel - musty smell.

Reviewer: Not provided on Tue 08 Jul 2008 rated 8 out of 10.

Very nice, clean, but competitors brunch superior.

Positives: Clean, new looking, easy access.

Negatives: Poor brunch service.

Reviewer: Not provided on Sun 08 Jun 2008 rated 6 out of 10.

This hotel belongs in the 60 - 75 a day range. Nothing special.

Positives: Close to the freeway.

Negatives: Over priced for a very basic hotel. Poor breakfast selection.

Reviewer: Not provided on Fri 30 May 2008 rated 9 out of 10.

This was a very clean, attractive hotel with a great continental breakfast. Located in Marina, it is a little drive from Monterey and Carmel, but worth it. People in room above us were noisy (we could hear them stomping around), and we could hear a baby crying in the morning. The bed was comfortable and the room overall very comfortable and quiet. We highly recommend!

Positives: The continental breakfast was excellent and the rooms kept very clean.

Negatives: No way to only control only one light near bed, unless you unscrew the bulb.

Reviewer: Not provided on Sat 26 Apr 2008 rated 9 out of 10.

My granddaughter were pleasantly surprised with the clean room, very helpful staff and convenience to Monterey.

Positives: Convenient, friendly and helpful staff, clean rooms.

Negatives: Nothing.

Reviewer: Not provided on Wed 09 Apr 2008 rated 10 out of 10.

The room was furnished with everything. The hotel was also placed close enough to our destination to make commuting easy.

Positives: Clean and close to destination.

Negatives: The shower water was hard.

Reviewer: Not provided on Thu 21 Feb 2008 rated 5 out of 10.

The hotel was fine for what we wanted it for. It was about 20 minutes (with traffic) to the Monterey bay aquarium, and five minutes from the beach. The room was fairly large and met the needs of myself and two small children. The continental breakfast was very family friendly except for the two desk clerks gossiping loudly about their co-workers; the profanity and rude comments were not appreciated while we ate.

Positives: It was conveniently located near shopping and dining and the beach.

Negatives: The room was a bit shabby and dirty. There was hair in the shower and the carpet had some sort of bleach stains on it.

Reviewer: Not provided on Sat 05 Jan 2008 rated 7 out of 10.

I checked in late because I was driving all night. The staff was incredible and let us sleeps in a few hours more.

Positives: The staff extended my checkout by 2 hours because I checked in late.

Negatives: NA.

Reviewer: Not provided on Fri 02 Nov 2007 rated 7 out of 10.

The hotel was clean and quiet. There was free wireless internet, which was helpful. The location is nice; only a few minutes from Monterey, Carmel, and Salinas. The staff, on the other hand was very inadequate. Right from the start they told us we had a balcony room, which was later proven to be false. We were looking for the elevator and found it, but it was out of order. As we walked past the front desk, the person working there asked us if we were looking for the elevator. We said yes and he pointed us in the direction of the out of order elevator. We then informed him that the elevator had an out of order sign on it. With a confused look on his face he said, "oh yes, that's right". As if he had no idea what was going on in his hotel. The next night was wanted some information on a place to get dessert. He gave us directions to a Marie calendars that ended up not being where he told us it was. We drove for an hour looking for it. Not entirely his fault, of course. After returning to our room and logging on to the internet we realized there was no Marie calendars in the direction he pointed us. We did end up finding one is Salinas, about 30 minute away.

Positives: The hotel was clean, both in the rooms and the other areas.

Negatives: The staff was extremely inadequate. They did not seem to know what was going on at all.

Reviewer: Not provided on Mon 29 Oct 2007 rated 9 out of 10.

My husband and I were more than happy with our very clean room and friendly staff. Breakfast was wonderful! Great location as it is easy to find and we spent a lot time at the near by beach that was beautiful. The only thing that could have been better were the curtains had moth/ age holes and the water drained slowly from the bathtub.

Positives: It was clean!

Negatives: The bed could have been more comfortable.

Reviewer: Not provided on Wed 17 Oct 2007 rated 7 out of 10.

Good location for our needs, close to university, golf course, and downtown Monterey. Friendly staff and good accommodations. Bed was a little hard but still had a good stay. Great customer service will stay there again.

Positives: Customer service at the front desk was excellent.

Negatives: A little more cleanliness in the halls.

Reviewer: Not provided on Wed 19 Sep 2007 rated 9 out of 10.

Great location, friendly staff and very large rooms.

Positives: Front desk staffs were extremely helpful.

Negatives: Carpets could use cleaning.

Reviewer: Not provided on Sat 28 Jul 2007 rated 6 out of 10.

I like this hotel; it was nice with was about 2 minutes ago from a beach; the room we got was big so it was nice for our one year old to run around in, the only thing was it melt like cig smoke even though we got a non smoking room and the heater stunk really bad like nasty old feet; everything was great but that, nice and clean stuff was really nice, great location if u don't mind driving 5 minutes to here you want to go( we didn't mind) it was a little bit out of the way so it was nice clam place to stay.

Positives: Easy to find and it was clean.

Negatives: The morning food could have been better. Smelt like smoke even those we didn't get a smoking room.