Renaissance Los Angeles Airport Hotel

Reviewer: Not provided on Tue 07 Dec 2010 rated 3 out of 10.

The hotel looked good, I had good hopes. But the room was messy, floor dirty and the room had no hot water (even after letting it run for almost 10 minutes.

Positives: Nothing

Negatives: Service, No hot water, scenery.

Reviewer: Not provided on Thu 02 Dec 2010 rated 10 out of 10.

Very interesting, great menus in bar and restaurant.

Positives: Couldn't be more convenient for returning rental car and access to LAX.

Negatives: N/A

Reviewer: Not provided on Sat 13 Nov 2010 rated 9 out of 10.

Overall, we had a great experience with this hotel.

Positives: Kind and nice staff.

Negatives: Well, parking was $25/day. Little bit expensive and never expected.

Reviewer: Not provided on Thu 11 Nov 2010 rated 10 out of 10.

Very clean hotel, nice rooms, polite and friendly staff, got a great price, ideally located right across the street from LAX .

Positives: Convenient location, clean rooms and facilities, nice people.

Negatives: I did not like having to pay extra for parking.

Reviewer: Not provided on Fri 05 Nov 2010 rated 10 out of 10.

Love this 4-star hotel - especially for the price. It's beautiful & completely first class! Priceline - thank you for allowing this awesome hotel at such a reasonable price!

Positives: The price through priceline was excellent for a 4-star hotel!!

Negatives: The charge for parking is considerably high.

Reviewer: Not provided on Wed 03 Nov 2010 rated 8 out of 10.

Nice hotel, excellent employees.

Positives: The price for the accommodation, clean, bright, and professional.

Negatives: Everything costs extra, Internet access $13 a day, parking $23 a day.

Reviewer: Not provided on Sun 24 Oct 2010 rated 10 out of 10.

Excellent staff and service. Pleasantly surprised in every way possibly. Room service was quick and delicious. Valet amazingly quick as well. Would definitely stay here again.

Positives: Clean and comfortable. Bed was divine! Easy access to fwy's. Food was terrific.

Negatives: Shower heads are so low flow that it takes twice as long to wash your hair - kind of defeats the purpose of water conservation!

Reviewer: Not provided on Thu 21 Oct 2010 rated 8 out of 10.

Good for business travelers (except you have to pay for wireless); close to LAX, free shuttle; Not the best for families - expensive parking garage, expensive breakfast buffet (but nice) and<BR/>small rooms.

Positives: Nice lobby - clean, elegant and

Negatives: Small, cramped room; had to pay for wireless and

Reviewer: Not provided on Fri 15 Oct 2010 rated 1 out of 10.

Got a small room at the end of a dead end hallway. Would easily be trapped if fire broke out in hallway. Got room on at a 4-Star hotel. They failed to mention that self park is $25/day and more if valet park. Failed to mention that pool and jacuzzi is drained for repairs so no pool use on 90 degree+ days. They also failed to mention Internet use is $12.95/day or $.50/min in lobby with $3 minimum charge. Less than 1/2 of channels is HD on TV. A good number of channels have poor signal so barely watchable. No in room TV schedule for HBO. Had I not been already billed, I would have packed up and went to the Four Points Sheraton next door. I have received better amenities in 3 or 2 star Hotels. I have had better amenities and value at Courtyard Marriott properties. Marriott should be embarrassed to have their name associated with this hotel. It is extremely disappointing for a hotel of this caliber to nickel and dime their guests for every little thing. Even the business center computer had a credit card reader 1 attached to the computers.

Positives: Absolutely nothing. I feel completely ripped off!

Negatives: 4-star hotel with bare amenities. Need to keep paying for everything else.

Reviewer: Not provided on Sat 09 Oct 2010 rated 10 out of 10.

I would recommend it to family/friends, and stay there again.

Positives: Warm, inviting, &amp; comfortable.

Negatives: I didn't have more time to stay.

Reviewer: Not provided on Sun 03 Oct 2010 rated 10 out of 10.

The staff is extremely friendly and helpful with just about any requests you might have. If you are sensitive about paying for parking, you might want to consider other hotels near by.

Positives: Great atmosphere! Furnitures in the rooms are modern and functional.

Negatives: For sure the parking fee is way too high!

Reviewer: Not provided on Sat 18 Sep 2010 rated 9 out of 10.

The staff here is very efficient and friendly. Accommodations were as you would expect at a Renaissance. The bar are was very nice with friendly employees.

Positives: Friendly service.

Negatives: $32 per day charge for parking is too high.

Reviewer: Not provided on Thu 16 Sep 2010 rated 7 out of 10.

Get new people to clean the rooms from top to bottom.

Positives: The bed felt good.

Negatives: The food under the bed.

Reviewer: Not provided on Wed 15 Sep 2010 rated 8 out of 10.

Great hotel conveniently located near LAX. Nice sized rooms with updated decor. Staff was wonderful, friendly and ready to help.

Positives: Friendly staff, updated rooms, and nice lobby.

Negatives: The hall ways could be nicer.

Reviewer: Not provided on Mon 30 Aug 2010 rated 10 out of 10.

Nice, 3 star, my opinion

Positives: Check in, streamline.

Negatives: TV took too long to figure out.

Reviewer: Not provided on Sun 22 Aug 2010 rated 10 out of 10.

I have stayed at many other hotels around the airport and by far, this one is the top my list. What impressed me the most is the airplane noise is not there at all so you can sleep soundly.

Positives: Great location, staff, and nice room without airplane noises.

Negatives: Parking garage fees is too high.

Reviewer: Not provided on Mon 16 Aug 2010 rated 9 out of 10.

Good hotel in easy access to location to airport and car rental facility.

Positives: Very close to airport.

Negatives: No room service during day - placed on low floor.

Reviewer: Not provided on Sat 31 Jul 2010 rated 5 out of 10.

The hotel overall was okay. They ran out of Riesling in the bar which I thought was unusual for such a big hotel.

Positives: The room service was impeccable. The maid service also did a great job.

Negatives: Very noisy, hot tub was out of commission, pool wasn't very clean and had to wait for a machine in fitness room.

Reviewer: Not provided on Tue 13 Jul 2010 rated 10 out of 10.

This hotel is billed as upscale and the public spaces are very nicely done. The room itself felt updated, but not a very quality update. For instance, the tile had not been replaced in the bathrooms. For selling itself as upscale, the quality of the towels was poor... very cheap, rough towels.

Positives: Location; bed was very comfortable.

Negatives: Room wasn't as nice as I expected; Cheap towels

Reviewer: Not provided on Tue 06 Jul 2010 rated 6 out of 10.

OK for business travelers, but amazingly Internet is not free in rooms, but in the lobby.

Positives: Cleanness.

Negatives: Parking and Internet not free.

Reviewer: Not provided on Sun 27 Jun 2010 rated 8 out of 10.

The hotel was nice. The room was laid out very well and the bed was comfortable.

Positives: Speedy check-in.

Negatives: The overnight parking rate was rather high.

Reviewer: Not provided on Tue 08 Jun 2010 rated 10 out of 10.

I loved when<BR/>I pulled up, we were rated at the door and everything was taken care of. Even the paper was brought to my room with my luggage. When I needed directions to a location they went as far as printing out the easiest route for me.

Positives: Very comfortable.

Negatives: Nothing.

Reviewer: Not provided on Mon 17 May 2010 rated 10 out of 10.

Great value, great for travelers/business meetings.

Positives: Clean, stylish common areas.

Negatives: Slow elevators.

Reviewer: Not provided on Wed 12 May 2010 rated 10 out of 10.

Easy, convenient, and cheap.

Positives: Friendliness and customer service.

Negatives: The pool was extremely small. I'd rather have a large pool. Also, where the pool is located the sun only shines on that area for half of the day.

Reviewer: Not provided on Fri 30 Apr 2010 rated 8 out of 10.

The staff was reasonably friendly, but mostly professional. The check in/check out process was brief. We stayed on the 6th floor in a double bed room. The room faced the busy street and was extremely quiet and comfortable. I would stay here again.

Positives: It was convenient to the airport, the beds were comfortable and room quiet.

Negatives: The bathroom needed a little upgrading. Needed to be recaulked, no robes in the room. No complimentary bottle water.

Reviewer: Not provided on Fri 23 Apr 2010 rated 6 out of 10.

Nice hotel with great staff. Would stay again, however, our experience with room service was disappointing. Took forever to get the order, then the room service manager indicated that he would adjust the bill by half for the poor service however he didn't. Upon checkout early in the morning on the way to the LAX I noticed the bill had not been adjusted.

Positives: Great location, friendly and accommodating staff. Great location - close to LAX and the car rental return areas.

Negatives: Ordered room service - food was great but slow service - had to call to see where order was.

Reviewer: Not provided on Fri 23 Apr 2010 rated 10 out of 10.

Excellently maintained room, clean and upscale. Awesome comfy bed. All up to Marriott standards. Professional staff. Nice stay.

Positives: Luxurious, clean and comfortable.

Negatives: Pay for use internet, took a while for hot water in shower to get hot.

Reviewer: Not provided on Thu 22 Apr 2010 rated 8 out of 10.

Fabulous food and decor, very comfortable beds, the front desk staff could use a course in people skills.

Positives: The room service food was the best I have ever had plus the price was reasonable and they didn't charge a fee for the service.

Negatives: The girl at check-in wasn't very friendly and the shuttle was late.

Reviewer: Not provided on Mon 19 Apr 2010 rated 9 out of 10.

Friendly staff, very nice accommodations and frequent shuttle to the airport.

Positives: Updated and good condition of property.

Negatives: None

Reviewer: Not provided on Mon 19 Apr 2010 rated 9 out of 10.

Great location. Excellent price.

Positives: Proximity to airport.

Negatives: Noise from traffic.

Reviewer: Not provided on Sat 10 Apr 2010 rated 9 out of 10.

Very nice hotel, the rooms are great because the shades completely darken the room for a pleasant morning of sleeping in!

Positives: Mood lighting in the elevator!

Negatives: Location isn't the best, but if you are stuck at LAX for the night, it's good!

Reviewer: Not provided on Sat 10 Apr 2010 rated 10 out of 10.

Excellent.

Positives: Location and decor.

Negatives: Restaurant a little expensive.

Reviewer: Not provided on Fri 12 Mar 2010 rated 3 out of 10.

A little run down, not as nice as the Hilton or the Marriott around the corner and it was supposed to be a 4 star??! i don't think so.

Positives: The A/C-Heater was quiet and efficient, the bed was comfortable.

Negatives: The room was not shiney clean, room was cramped and drab, not what we Expected for the star rating.