Holiday Inn Los Angeles - LAX Airport

Reviewer: Not provided on Tue 20 Sep 2011 rated 3 out of 10.

I was disappointed. I was charged an additional $20 because I requested a double room instead of King. Razor cap was on floor was previous guest. I asked to speak to GM, leave a message, and my call was never returned. No message left.

Positives: Location.

Negatives: First room had leaking toilet. Had to change rooms. 2nd room, toilet seat was broken. Floor dirty.

Reviewer: Not provided on Tue 07 Jun 2011 rated 9 out of 10.

<BR/>I had only wanted to stay one night in order to catch my plane early the next morning, but was taken through the wringer. Luckily, my dissatisfaction was somewhat stubbed when the hotel front desk decided to comp my parking...that was a savings somewhat, at least I didn't have to shell out an additional $15 for less than 12 hrs of parking. All-in-all, the hotel was very nice since it was recently renovated. The room and bed was very spacious and, in my opinion, way better than the 3 star hotel I stayed at in Las Vegas. The hotel staff was very friendly and will work with you if you are dissatisfied.

Positives: Spacious room. Nice big beds, very comfortable. Complementary wireless - which was awesome.

Negatives: Had to pay additional money to get a room with 2 double beds.

Reviewer: Not provided on Tue 31 May 2011 rated 9 out of 10.

Comfortable and easy to get to rental cars and airport, not a good place to walk at night. Many panhandlers.

Positives: Location near airport.

Negatives: Needed to request face cloths and cups was no bath mat, and minor toilet problems.

Reviewer: Not provided on Tue 24 May 2011 rated 4 out of 10.

It was just OK. I was alone with my kids and did not feel overly safe. The front staff was very friendly and that was about the most positive part of my experience.

Positives: The shuttle driver was very helpful.

Negatives: The people asking for money in the parking lot.

Reviewer: Not provided on Sun 17 Apr 2011 rated 2 out of 10.

Even after remodeling, hotel shows signs of extreme wear and tear. Hallway is dark and late night guests talk loudly, so there should be signs asking people to be quiet.

Positives: Bed is comfortable.

Negatives: Even after remodeling, hotel shows signs of extreme wear and tear.

Reviewer: Not provided on Sat 19 Feb 2011 rated 8 out of 10.

The hotel was sufficient for our use as we were traveling on. Bed and linen was comfortable.

Positives: The room was clean and quiet. Joe was helpful at the side desk, and the shuttle was a plus.

Negatives: We traveled a day early and was dissapointed to have to pay full price for a late night arrival.

Reviewer: Not provided on Thu 17 Feb 2011 rated 9 out of 10.

Great location near airport &amp; right by freeway ramps for easy access.

Positives: Great location.

Negatives: 3 different floors had ice machines that didn't work, but finally the concierge agreed to get it for me. Didn't expect to pay $16 a night for parking.

Reviewer: Not provided on Thu 30 Dec 2010 rated 2 out of 10.

Very bad. Would not stay there again.

Positives: The rooms were pretty spacious.

Negatives: Very bad service. Front desk person was rude. Overcharged us for parking and double bed. We requested extra towels and had to call three times.

Reviewer: Not provided on Mon 27 Dec 2010 rated 2 out of 10.

Miserable. Go elsewhere.

Positives: Nothing

Negatives: Miserable bed. Noisy room. Completely unsatisfactory.

Reviewer: Not provided on Mon 27 Dec 2010 rated 9 out of 10.

Good room to stay in for a short time. Close to LAX and easy to get to.

Positives: Close to LAX.

Negatives: Not pet friendly.

Reviewer: Not provided on Fri 19 Nov 2010 rated 7 out of 10.

The hotel is in a prime location to the airport. Perfect for early morning travel to LAX. Shuttle driver was very friendly. I had requested a wake up call but I didn't get one. Good thing I set the alarm or I would have missed my flight. Thin walls made it hard to sleep.

Positives: Proximity to LAX was perfect!

Negatives: Thin walls, I could hear every noise.

Reviewer: Not provided on Fri 05 Nov 2010 rated 8 out of 10.

Good hotel to stay at if you are on business or you want to save a few dollars, but not recommended if you plan on wanting to take nice walks and walk to shops or dinning. It's near the airport so this hotel is more for convenience then anything. It is clean, safe and quiet. Also has a restaurant and little hotel gift shop. Food was good at night, but horrible in the morning. Not cheap! Parking is an additional $15 per night.

Positives: Near airport, clean, safe and

Negatives: Run down area and no dinning or shopping near by. You have to drive to everything. Not an area you want to go out side and take a walk.

Reviewer: Not provided on Mon 18 Oct 2010 rated 6 out of 10.

Near LAX, just off busy Century BLVD, quiet for an airport hotel. But pretty much the bare essentials for this level of hotel. No frills.

Positives: Comfortable bed, free Wi-Fi.

Negatives: The toilet did not flush.

Reviewer: Not provided on Fri 01 Oct 2010 rated 2 out of 10.

Toilet seat reported broken into 3 separate pieces, management put broken toilet back together still broken. Air conditioner would not lower room temperature below 78 degrees. Some days there was no towels in bathroom. Hotel ran out of coffee for in room coffee makers. Hotel telephone not answered on several occasions, even after long waits.

Positives: The location.

Negatives: The management.

Reviewer: Not provided on Sun 12 Sep 2010 rated 3 out of 10.

This hotel meets the standard for one or two stars only. It is old and dirty.

Positives: Close to the airport.

Negatives: Old rooms, halls and generally dirty.

Reviewer: Not provided on Sat 07 Aug 2010 rated 3 out of 10.

Parking fee is $15 per day. I recommend you to go to other Holiday Inn LAX airport in Inglewood. It is much better.

Positives: Clean.

Negatives: Charged parking.

Reviewer: Not provided on Tue 08 Jun 2010 rated 9 out of 10.

Hotel itself is nice. Parking is awful, the parking garage is a joke.

Positives: Clean, friendly staff.

Negatives: The parking! Its awful, plus truing to get into the parking lot is awful.

Reviewer: Not provided on Fri 04 Jun 2010 rated 5 out of 10.

While I was in the elevator, somebody else commented to me that this place feels like an old hospital. The rooms were good (bathroom could have been a bit cleaner), but the halls, elevator, parking, etc. were depressing. The location was good, however, for an early flight the next morning.

Positives: Close to the airport.

Negatives: New rooms, but old halls and elevators.

Reviewer: Not provided on Mon 24 May 2010 rated 10 out of 10.

Good job. Keep it up..

Positives: Neat and good customer service.

Negatives: None

Reviewer: Not provided on Sun 25 Apr 2010 rated 4 out of 10.

No newspapers in the morning. Internet service was horrible

Positives: Location.

Negatives: Service level for frequent travelers.

Reviewer: Not provided on Tue 09 Feb 2010 rated 4 out of 10.

This hotel is located less than 5 minutes from LAX. When I arrived, the receptionist pretty much scolded me to move my car no greeting, no smile, no politeness. The curb in front of the hotel entrance has a &quot;no stopping&quot; sign, and about 10 yards behind this point, there is a &quot;passenger loading zone.&quot; The curb in front of the door where there is no stopping allowed is under a roof; the loading area 10 yards behind is not covered. When I arrived, it was around midnight, and it was pouring rain outside. I stopped to bring my 4 year old inside so that he didn't get wet and possibly sick. Yet the receptionist yelled at us to move the car. The next morning, there was a van and another vehicle parked at the same &quot;no stopping&quot; curb. The drivers of those vehicles weren't getting scolded! Bottom line: if you're not driving, this is an OK hotel as long as you don't deal with the staff. If you're driving, please consider going somewhere else.

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Positives: Location - very close to LAX.

Negatives: Very rude staff.

Reviewer: Not provided on Wed 20 Jan 2010 rated 10 out of 10.

My spouse and I were very impressed with the rooms. The bed was so comfortable, the sheets felt great, the pillows plush with comfort. I personally like the themed black and white photos of Holiday Inn. The hallways were clean and room did not smell. I also like how you have bath and body works products. Nice going on that. Overall, we had a great stay and have recommended to family and friends to use LAX Holiday Inn. We will be using this Holiday Inn in the future.

Positives: Theme photos, bath and body works! Great bed/bedding. Great channels.

Negatives: The entrance is dull and the shower was not hot. Lukewarm.

Reviewer: Not provided on Wed 02 Dec 2009 rated 8 out of 10.

In the travel business, good hotel value. Nice rooms, would recommend to friends/fellow workers.

Positives: Newly refurnished, beds were comfortable.

Negatives: Street noise, McDonald's right in front.

Reviewer: Not provided on Thu 26 Nov 2009 rated 2 out of 10.

I wouldn't stay at this hotel even if they gave me two free nights again! The staff went into my room after night one to see if I was still in there and then forced me to check back in for the second night even though I had paid for two nights up front. When I asked the front desk &amp; concierge for directions and such, they told me they didn't know. What a waste of Holiday Inn money if staff is rude, nasty and uncaring!

Positives: Hotel was a nightmare! I wouldn't go back.

Negatives: Nasty &amp; rude staff that don't know anything about their area.

Reviewer: Not provided on Tue 24 Nov 2009 rated 7 out of 10.

Quality upscale hotel with very friendly staff, both at the desk and service positions.

Positives: Bathroom surprisingly upscale.

Negatives: Excessive parking fee.

Reviewer: Not provided on Sat 21 Nov 2009 rated 9 out of 10.

Excellent location, clean spacious rooms, friendly staff and family friendly environment. Can easily pass for 4 stars if rooms a equipped with refrigerators and floors with ice machines.

Positives: Very clean, friendly staff, great location, easy

Negatives: No refrigerator in the rooms/no ice machines in most of the floors.

Reviewer: Not provided on Fri 18 Sep 2009 rated 10 out of 10.

I was delighted with the hotel's cleanliness. The room looked like it was recently renovated. The staff was friendly, helpful and courteous.

Positives: I was very pleased with the hotel's cleanliness, the room's appointments, the courtesy &amp; friendliness of the staff.

Negatives: The area of the hotel's location was sort of industrial, but very close to freeway.

Reviewer: Not provided on Fri 21 Aug 2009 rated 4 out of 10.

Wifi was not working in room, they did have a tool free help line and they were pleasant, but I still had to go to lounge for Wifi. NS room smelled of amoke and was noisy to airport traffic. Friendly staff but more like a 2 star room.

Positives: The hotel has been recently updated, that much is obvious.

Negatives: Not a 3 star hotel.

Reviewer: Not provided on Sun 22 Feb 2009 rated 4 out of 10.

Convenient location and airport shuttle are about all this hotel has going for it. It is undergoing a long overdue renovation, but we were given an old room that smelled of cigarettes and had black mold in the bathroom. Halls had carpet that was buckled, there was scaffolding all around. I wouldn't give this above a one star until the renovation was finished.

Positives: Location, airport shuttle.

Negatives: Dingy, smelly rooms.

Reviewer: Not provided on Tue 02 Sep 2008 rated 5 out of 10.

It's ok. I wouldn't run to go back, but I wouldn't cry if I had to.

Positives: It had cable and pay-per-view.

Negatives: The room was very small, noise from outside was very audible.

Reviewer: Not provided on Sat 30 Aug 2008 rated 7 out of 10.

Holiday Inn at LAX is nice for the business traveler. Close to the airport and McDonalds is right next door. Gas is close and the car rental place is close. Good place overall.

Positives: It was close to LAX. Everything was convenient.

Negatives: Kind of dirty carpets. Rooms need updating.

Reviewer: Not provided on Sun 03 Aug 2008 rated 2 out of 10.

This hotel is comparable to a motel 6.

Positives: Nothing.

Negatives: Broken shower, unfriendly staff, ugly room, bad customer service, bad experience.