Residence Inn

Reviewer: Not provided on Sun 12 Jun 2011 rated 10 out of 10.

We got this room just looking for a place to sleep. After our experience here, we would definitely look for another Residence Inn for our travels.

Positives: The room was like a small apartment, with nice kitchen and dining area.

Negatives: Our room was quite close to a noisy road, but most of the other rooms are not.

Reviewer: Not provided on Fri 20 May 2011 rated 10 out of 10.

This was a fabulous place to stay, very comfortable, luxurious, great breakfast buffet and so nice to have a free shuttle to the airport. The staff was very accommodating and pleasant. We would definitely recommend Residence Inn by Marriott!

Positives: This hotel far exceeded my expectations!

Negatives: It was out of the way of restaurants and stores.

Reviewer: Not provided on Mon 10 May 2010 rated 1 out of 10.

Horrible experience. Roaches in the kitchen. Scattered in cabinets and dishwasher. Didn't notice until night time. Wanted to grill near poolside. Needed someone to assist to turn on grill. Had to use personal cell phone to call cause emergency phone by pool didn't work. And it took 3 phone calls and 30 minutes for someone to come. Afraid raw meat was getting bad. Grill only partially worked on one side. Called to get assistance to help again with it. No one ever showed up. No dish washing soap or dishwasher soap provided. Had to request it to room. Local's from area crashed pool. Were not members at hotel. They explained that to us. Doors to pool were not secured enough. Just had to push open. Called hotel manager after checking out to voice concerns. After 30 minutes on hold, I hung up. No WiFi. Assumed it was included. Couch bed wasn't comfortable, but was expected for a couch bed.

Positives: Fridge and microwave were clean.

Negatives: Roaches and more!

Reviewer: Not provided on Sun 21 Mar 2010 rated 10 out of 10.

I<BR/>will be back. Leisure vacation with the family kids enjoyed breakfast pool and staff was always helpful. They always serviced with a smile.

Positives: Exceptional experience from the morning breakfast to the delightful staff and the room service was great and pool was just as good.

Negatives: I can't say that

Reviewer: Not provided on Sat 03 Oct 2009 rated 10 out of 10.

This hotel meets the needs of a long term business and/or family stay needs very well.

Positives: It meant our needs.

Negatives: Nothing.

Reviewer: Not provided on Tue 04 Aug 2009 rated 8 out of 10.

This is actually the second time we've stayed at this hotel. It wasn't bad but then again, i wasn't all that sad to leave it either.

Positives: the room was nice and accommodating

Negatives: It seemed more on the moderate scale; not upscale.

Reviewer: Not provided on Fri 17 Apr 2009 rated 10 out of 10.

Overall, an excellent choice we have made. We were very happy with it.

Positives: Great location right off of the high way. Clean.

Negatives: Minimal front desk accommodations.

Reviewer: Not provided on Mon 06 Apr 2009 rated 9 out of 10.

Good stay overall good staff.

Positives: Clean, had Intrenet, good bed, free food.

Negatives: No Ironing board in room.

Reviewer: Not provided on Thu 12 Feb 2009 rated 10 out of 10.

This hotel gets a 10 out of a 10 from me. Every aspect of he stay was excellent. The heated pool was wonderful! I will stay here again.

Positives: Hotel Staff was excellent!

Negatives: A real elevator in the main building instead of a wheel chair lift would be nice.

Reviewer: Not provided on Sat 07 Feb 2009 rated 9 out of 10.

The hotel exceeded my expectations as the room was clean, it had a fireplace with a free duraflame log in it, a kitchen with pots, dishes, silverware, etc and three closets.

Positives: The room was nice, there was free breakfast &amp; dinner plus fireplace &amp; kitchen, &amp; lots of closet space.

Negatives: I had to return to the front desk several times due to my room key being inactive.

Reviewer: Not provided on Sun 07 Dec 2008 rated 9 out of 10.

The hotel is on the verge of needing an update/makeover, but was very comfortable, convenient and a pleasure to stay at.

Positives: Comfortable bed, large room.

Negatives: No night light in the bathroom.

Reviewer: Not provided on Tue 04 Nov 2008 rated 8 out of 10.

Hotel is very close to airport and close to main point of interests. Staff was very friendly and pleasant to interact with.

Positives: Friendly staff and well stocked lobby shop.

Negatives: Charges for in-room bottled water.

Reviewer: Not provided on Thu 02 Oct 2008 rated 10 out of 10.

Very surprised at the value of the room. Very spacious and we preferred staying there than at the hotel which had a higher rating. Traveling with children, this made it easier to get to room and had much more amenities than the other hotel. The bed was much more comfortable and the bath facilities much more roomier.

Positives: Spaciousness and convenience.

Negatives: Parking was a little tight. We had a full size truck.

Reviewer: Not provided on Thu 11 Sep 2008 rated 9 out of 10.

Very convenient to Long Beach Airport (LGB). Front desk was pleasant. Some ants in the room around the bathroom sink area. No view and didn't feel very secure on the back side of the hotel. But overall great quality for the price. Comfortable, clean and breakfast and WiFi included.

Positives: Free hot breakfast, free WiFi, kitchenette.

Negatives: View from room was non existent (wooden fence).

Reviewer: Not provided on Wed 10 Sep 2008 rated 7 out of 10.

The hotel looks ok, the lunch and the breakfast was ok. Rooms are good if you plan on being by your self for a long period of time. I was originally going to receive two beds in one bedroom but I did not. I was stuck with the same small room with 3 people which was just horrible.

Positives: Ok breakfast.

Negatives: The free lunch they gave was horrible.

Reviewer: Not provided on Thu 07 Aug 2008 rated 3 out of 10.

I did not like my stay because from beginning to ending they made me feel like I was not welcome there.

Positives: Close to the highway.

Negatives: Customer service, housekeeping, safety. noise level.

Reviewer: Not provided on Wed 06 Aug 2008 rated 10 out of 10.

Family-friendly location in a newly remodeled facility. The clean and fully-stocked kitchen allowed us to take home restaurant leftovers to reheat later. The work area allowed plenty of room to work on a laptop and search for things to do. The hot breakfast was delicious and two people always on-hand to restock when supplies ran low. The evening reception was an unexpected treat that proved to be dinner on many evenings. Truly enjoyed our stay and would definitely return.

Positives: Clean, excellent service, great breakfast and reception.

Negatives: I requested a late checkout but the hotel was overbooked and could not accommodate a late checkout.

Reviewer: Not provided on Sun 20 Jul 2008 rated 9 out of 10.

Very clean! Easy to check in and out. Good breakfast. They had eggs, bacon, waffles, juice, cold & hot cereal, bagels, bread, toast, muffins, coffee and hash browns. The sofa bed was not really something to sleep on. Too bad, since there we 3 of us in the room. We liked having a full kitchenette set up! Coffee maker, popcorn, microwave, dishwasher & fridge etc. Great hotel, super price, we hope to stay here again.

Positives: Loved the free breakfast and full kitchenette!

Negatives: Pull out sofa was not comfortable. Not something we could sleep on, not enough towels for 3 people.