Renaissance Esmeralda Resort & Spa

Reviewer: Not provided on Thu 14 Jul 2011 rated 10 out of 10.

Super!! GREAT!!

Positives: Nice staff.

Negatives: Pool bottom was really rough.

Reviewer: Not provided on Mon 27 Jun 2011 rated 8 out of 10.

Nice, but extremely roomy.

Positives: Very clean and roomy. Pool facilities were excellent.

Negatives: No microwave or refrigerator in room necessitated our purchasing every meal or snack at high prices.

Reviewer: Not provided on Thu 24 Feb 2011 rated 4 out of 10.

Too much noise from the nightclub in the lobby and the shutters did not keep the light out in the morning. We did not sleep well here at all.

Positives: Nice.

Negatives: Nightclub in the lobby is loud until 2AM and the shutters don't keep out enough light.

Reviewer: Not provided on Wed 26 Jan 2011 rated 10 out of 10.

So beautiful, so comfortable, fantastic service, my new favorite anniversary getaway by far.

Positives: It was beautiful, comfortable and the view from our balcony was wonderful. We plan to stay again next year for our anniversary.

Negatives: Internet access is included in resort fee but extremely slow.

Reviewer: Not provided on Sun 23 Jan 2011 rated 4 out of 10.

Exclusive hotel, but hallway/doors were not maintained. Room was satisfactory, but bedding was not secure so that it would bunch and fold up when moving in the bed. Piped-in music lasted too long into the evening hours; it was not a quiet room.

Positives: Swimming pool and sauna.

Negatives: Sheets/mattress cover were not secure. Room located over valet entrance with continual piped-in music making sleep difficult.

Reviewer: Not provided on Wed 19 Jan 2011 rated 8 out of 10.

Clean, pretty and for the price it was nice to have such a good spot for our over night stay we needed. We would stay if needed again. I am a high maintenance traveler and do not like anything under 4 star stays. So this was a good quality for the price. Thank you.

Positives: It was a good stay and nice, for the price we were willing to spend.

Negatives: Our sinks were dirty, and no towels out by pool area in later part of day.

Reviewer: Not provided on Sun 07 Nov 2010 rated 10 out of 10.

Great resort, very new and very comfortable rooms, great swimming pool and spa area, great gymnasium, golf next door, very friendly staff, just perfect for a dream vacation!

Positives: A

Negatives: We got a room next to the elevator (noisy) and it was very noisy from the bar area.

Reviewer: Not provided on Tue 26 Oct 2010 rated 10 out of 10.

I loved everything about this resort! It was an incredibly lovely place and the price - because of Priceline - was remarkable! Only problem we had was that they tried to charge us a $25/day 'resort fee'. When I complained about it, they explained that it was for Internet access, bottled water, bike rental, etc. However, I pointed out that we were never told about this fee - not even at check-in. So they waived the fee and said if we ever came back, we'd know about it and have to pay it. Fair enough. But don't sneak it in like that - just tell us up front. Other than that, though, this place was perfect, and I would recommend it without reservation! It was incredibly family-friendly, but also romantic and luxurious.

Positives: Beautiful facility, amazingly friendly staff, free parking, lovely pool area, relaxing atmosphere!

Negatives: They tried to charge me $25/day for a 'resort fee'. I complained and they waived it.

Reviewer: Not provided on Tue 05 Oct 2010 rated 9 out of 10.

When we first got there we were amazed at what we got for our bid. After looking a little closer some flaws became apparent. E.G. scuffs on the walls and some cleaning issues. Still a very nice hotel, but not perfect.

Positives: There were a lot of choices for the adults and kids.

Negatives: When you looked closely there were some problem.

Reviewer: Not provided on Mon 10 May 2010 rated 9 out of 10.

Beautiful pool.

Positives: Very relaxing atmosphere.

Negatives: No complimentary breakfast.

Reviewer: Not provided on Mon 05 Apr 2010 rated 10 out of 10.

Overall the hotel was very nice and provided great value for the price I paid through Priceline. However, I was surprised when I saw the $25/night "resort fee" on my bill and was even more surprised that I wasn't told about all the things this paid for during our stay - the bicycle rental in particular.

Positives: The overall environment of the hotel was very very nice. Pool was great!

Negatives: Making us wear bracelets to use the pool and carry "towel cards" for towels was out of character for a 4 star hotel.

Reviewer: Not provided on Wed 13 Jan 2010 rated 7 out of 10.

The resort had a very nice feel to it, very clean, lots of areas to enjoy the view of pool or landscape. Woman at front desk, very cordial, and helpful. The biggest spoiling point was hearing neighbors plumbing through walls, no fan in bathroom and lighting was low in bathroom.

Positives: The public areas showed like and felt like a resort.

Negatives: Noisy plumbing through walls, bathroom not well lighted.

Reviewer: Not provided on Sat 28 Nov 2009 rated 6 out of 10.

We ordered entrees only (A fistful size of Risotto -$27) Food was good, not fantastic. All the wait staff had 'personalities.

Positives: Nice pool.

Negatives: Bait and switch strategy for Scirocco Resturant.

Reviewer: Not provided on Mon 24 Aug 2009 rated 5 out of 10.

Booked a spa visit but the steam was being worked on and wasn't able to use it. Overall good visit but just disturbed my cleaning staff while on conference call.

Positives: Loved the pool and attentiveness of the pool staff

Negatives: Tried to take a conference call in

Reviewer: Not provided on Thu 16 Apr 2009 rated 9 out of 10.

Not made for kids but the staff made sure we were happy and taken care.

Positives: Great design, great towels and linens.

Negatives: No kids menu.

Reviewer: Not provided on Sat 11 Apr 2009 rated 10 out of 10.

The staff was extremely friendly and helpful. The rooms were clean and very luxurious. We fully enjoyed the pools and the restaurant.

Positives: The accommodations were very comfortable and luxurious. The service was amazing!

Negatives: Nothing!

Reviewer: Not provided on Sat 04 Apr 2009 rated 9 out of 10.

Very nice hotel, excellent room layout, decor and bed was very comfortable lots of pillows. Pool area was very nice. Restaurant was good. Needs to add larger size coffee at Biscotti coffee bar.

Positives: Room size, decor, bed.

Negatives: Charge for internet use, high cost at practice facility of golf course.

Reviewer: Not provided on Sat 04 Apr 2009 rated 10 out of 10.

Huge resort hotel, great for golf and pool side fun.

Positives: Location and fitness center.

Negatives: No outlets open late, resort fee of $20 not worth it.

Reviewer: Not provided on Fri 27 Mar 2009 rated 9 out of 10.

Very good place to stay with family, kids, or even romantic getaways. There are fire pits in the sitting area next to the pool with comfy chairs. Clean and nicely equipped rooms with balconies good for relaxing watching the sun goes down, has large flat screen TV. Within close distance to many restaurants and shopping centers. We were there during the Indian Wells Tennis Tournaments and ran into Elena Dementieva practicing on the hotel tennis court.

Positives: Like the ambiance, it has nice smooth jazz music everywhere you go, bikes and tennis are included in the resort fee.

Negatives: The room is far from the elevator.

Reviewer: Not provided on Fri 06 Mar 2009 rated 10 out of 10.

I completely enjoyed the hotel! The great attitude of everyone who worked there made it extra special. Super comfortable beds, HD TV, excellent nightclub w/live entertainment, beautiful grounds; this is just a great value. Really enjoyed it. I definitely plan on staying here again though. Overall, excellent.

Positives: Excellent guest service, great bed, superb waiters, nice pool area.

Negatives: $25 valet is a joke, especially since resort fee doesn't cover it. I went & got my car back.

Reviewer: Not provided on Wed 04 Mar 2009 rated 6 out of 10.

Pay for valet parking, you walk a half mile back to your room. Pay for water, internet, and even a steep surcharge for the parking that you walk further for than any normal hotel.

Positives: Beautiful resort setting.

Negatives: Massive complex, inconvenient distances, surcharges.

Reviewer: Not provided on Thu 12 Feb 2009 rated 9 out of 10.

I would recommend this hotel to anyone who enjoys upscale accommadations. The rooms were spacious and quiet. The staff, especially valet, were fabulous. The spa was first class and is a must do.

Positives: This hotel is awesome! The staff was amazing!

Negatives: Very difficult to find the front desk.

Reviewer: Not provided on Wed 04 Feb 2009 rated 8 out of 10.

The setting is great and the staff people are very pleasant. Do not get a room anywhere close to the recycling delivery area facing the golf course. The trucks come at 4:35AM every morning except on Sunday. They are loud and beeping when backing up.

Positives: The staff is very pleasant and friendly.

Negatives: The delivery trucks come at 4:35 every morning except Sunday. The trash bin in the ice machine area has not been emptied for a few days.