Four Points by Sheraton

Reviewer: Not provided on Sat 07 May 2011 rated 8 out of 10.

The staff was very friendly and helpful. They called us a few minutes after getting into our room to see if everything was ok. We were disappointed that the hotel did not have a hot tub. The staff was helpful in us finding local places to eat or to go.

Positives: It was very clean and well kept.

Negatives: We have to pay 10 dollars for parking each night, which we were not expecting.

Reviewer: Not provided on Wed 29 Apr 2009 rated 1 out of 10.

Very nice. But, the bed was 1-1.5 foot off the ground and bathroom/atmosphere was not nice at all. They finally switched my room.

Positives: Great location!

Negatives: Front desk staff really treated me poorly.

Reviewer: Not provided on Fri 12 Dec 2008 rated 7 out of 10.

The rooms are nice and the staff is very helpful. I arrived ahead of schedule and placed in a very large 2 queen room. I ordered extra pillows and towels and they arrived right away and I was greeted with a smile. The only issue I had during this trip was a case of food poisoning from the room service. Unfortunately, I missed the meeting I had come into town for do to lack of sleep.

Positives: The room was large. I arrived early and was accomodated.

Negatives: Food poisoning from room service.

Reviewer: Not provided on Wed 10 Dec 2008 rated 9 out of 10.

Great place near LAX - quiet even though close to the 405 freeway. The cafe food was surprisingly good with excellent service. Front desk staff could have been a bit more helpful.

Positives: Tastefully decorated - room very clean!

Negatives: No ice anywhere!

Reviewer: Not provided on Mon 13 Oct 2008 rated 7 out of 10.

Not so bad.

Positives: Very clean and comfortable room.

Negatives: The wireless internet doesn't work in the room.

Reviewer: Not provided on Mon 09 Jun 2008 rated 9 out of 10.

I would recommend this hotel. It is a great location from the LA's attraction and airport. It seemed pretty safe for a solo woman traveler.

Positives: Great location and price.

Negatives: The parking price.

Reviewer: Not provided on Mon 12 May 2008 rated 7 out of 10.

Upon arriving at the hotel there was a problem with the computer system and we were unable to check in, the front desk attendant was understandably frustrated and had a line of people waiting to check in, so we left the premises and returned 40 minutes later and we were able to check in. Our stay was comfortable enough until, after a late night, were awoken at 7am by very loud construction noise. I am normally not sensitive to outside noise, but this was unbelievable. I awoke with a headache from the noise, and it stayed with me all day. Ruined our trip, actually.

Positives: Beds were comfortable.

Negatives: Construction noise next door.

Reviewer: Not provided on Sat 26 Jan 2008 rated 10 out of 10.

The staff was so warm and friendly that my son even wanted to make them a thank you card, which he did. The decor is modern, everything was clean, and the room was very comfortable. We asked for a room with a refrigerator, and got one easily. The bathroom was small but was totally adequate for our needs. I would definitely recommend this hotel- wonderful staff made all the difference.

Positives: Friendly staff and clean facilities.

Negatives: Small bathroom, no free breakfast.

Reviewer: Not provided on Sun 20 Jan 2008 rated 9 out of 10.

Good hotel for the price.

Positives: Had a free computer with internet connection.

Negatives: The surrounding area didn't appear too safe.

Reviewer: Not provided on Tue 01 Jan 2008 rated 8 out of 10.

I would recommend this hotel and do plan on using it again. I would like to have known the pool would be closed for our stay. The staff was very nice and friendly.

Positives: Handicap bath room has a walk in shower instead of tub. Seat in shower also. Did like the rubber tub mat in the shower. 2 chairs would be nice.

Negatives: Nothing.

Reviewer: Not provided on Fri 21 Dec 2007 rated 9 out of 10.

This is a good, well maintained hotel that meets our expectations for a hotel in this price range. We'd stay there again.

Positives: Good location in the heart of western la, right off the 405, nice places.

Negatives: There was nothing we didn't like about this hotel.

Reviewer: Not provided on Fri 19 Oct 2007 rated 9 out of 10.

The bed is extremely comfortable. I had a king room, and though the room appeared to be a bit smaller than the rooms with two queen beds, it certainly was adequate. There is a charge for internet access which I no longer expect in nicer hotels such as this.

Positives: Comfortable bed.

Negatives: The hotel has a parking charge, but it was waved.

Reviewer: Not provided on Fri 05 Oct 2007 rated 7 out of 10.

Small rooms, comfortable, nice lobby, excellent pool/fitness room.

Positives: Nice warm pool, excellent!

Negatives: Must pay for parking but only 10/day.

Reviewer: Not provided on Fri 28 Sep 2007 rated 9 out of 10.

The parking is now $10 per stay and room seemed very new. A/C was loud and if I needed to use, I might asked to change the room. Too much traffic to downtown area. Very safe and felt fine traveling alone.

Positives: Cleanness and kind staff, great room keepers.

Negatives: No fridge in room, loud A/C.

Reviewer: Not provided on Mon 16 Jul 2007 rated 8 out of 10.

For a leisure traveler to Los Angeles and surrounding areas this hotel provides a great value and excellent location. The hotel is up to date on all comfort needs. Finally the staff is very customer focused and very responsive during all hours of the day.

Positives: The front desk service was excellent and very responsive to our requests.

Negatives: The general security regarding hotel access could be better.

Reviewer: Not provided on Thu 19 Apr 2007 rated 8 out of 10.

I was pleasantly surprised at the hotel. It was very clean, bright, and newly decorated. I could tell the lobby was recently remodeled. The beds were very comfortable also. They had free wireless internet which was a plus. The hotel is close to the highway which made it easy to get around la. The hotel was also close to the mall, grocery store, drug store, and restaurants.

Positives: The hotel was clean and the lobby area was very nice and inviting.

Negatives: The bathroom was too small.

Reviewer: Not provided on Thu 08 Mar 2007 rated 10 out of 10.

The staff was exceptional. The facility seems very recently remodeled. Nice library to sit and meet or read. Convenient restaurant/bar. This was an excellent choice, and very reasonably priced. They take pets! I highly recommend this hotel.

Positives: They allowed pets; they worked to get us an early check in. Excellent!

Negatives: Outside grounds were not particularly attractive, but okay.

Reviewer: Not provided on Sat 24 Feb 2007 rated 9 out of 10.

The culver city Sheraton made me reconsider my hesitation to book 2 1/2 star rooms, as it was all I could have asked for in a hotel stay.

Positives: They upgraded us to a wonderful suite.

Negatives: I don't really have anything negative to say.