Embassy Suites

Reviewer: Not provided on Thu 12 May 2011 rated 10 out of 10.

A great place to stay that's perfect for families and couple a like. The atrium is a fantastic layout with coy ponds, waterfall feature, and cozy little places to have a little privacy. The workout gym was nice too.

Positives: It was a great layout with the atrium...especially on a cool night where you can sit in comfort. The breakfast was great. Staff very friendly.;

Negatives: The bathroom was a bit small but room spacious and fantastic view of the bay.

Reviewer: Not provided on Tue 10 May 2011 rated 9 out of 10.

No one to help with luggage, rooms are a nightmare if you have 4 bags because the hall carpet and the dolly work against each other. It's a long way around many corners to a room. It was very clean.

Positives: Location and cleanliness.

Negatives: Poor quality breakfast.

Reviewer: Not provided on Sat 30 Apr 2011 rated 8 out of 10.

The suite I stayed in was a little larger than I expected, which was a pleasant surprise. Overall the room was clean and seemed well maintained. The bathroom was clean, though might be getting a little tired. The bed was very clean and comfortable. The staff was very friendly and helpful. The free breakfast was a welcome plus since the hotel was not near restaurants. The menu for dinner however was a little lacking, though adequate for a quick bite for dinner.

Positives: Very spacious. Friendly staff. Clean. Good breakfast. Convenient washing machine and dryer.

Negatives: Paid parking. No free wifi. A little noisy coming from the atrium. Adjoining room doors were a little noisy.

Reviewer: Not provided on Tue 26 Apr 2011 rated 7 out of 10.

Convenient to airport. Friendly staff. Good breakfast selection, but go early to avoid the crowd. Good selection of basic items in the gift store.

Positives: Close to SFO and good airport shuttle service. Good breakfast selection.

Negatives: The heater was not working and my room was only 63 degrees.

Reviewer: Not provided on Mon 27 Dec 2010 rated 10 out of 10.

I would have stayed the whole week...except it was too far from central SanFrancisco activities!

Positives: Convenient to airport; clean comfortable space; lovely atrium w/ Koi stream; nice setting for excellent complimentary breakfast.

Negatives: Nothing

Reviewer: Not provided on Tue 19 Oct 2010 rated 9 out of 10.

Beautiful hotel with all the amenities needed for a stay.

Positives: Great complimentary breakfast, pool and facilities.

Negatives: Staff could be a bit aloof, restaurant menu limited.

Reviewer: Not provided on Tue 05 Oct 2010 rated 9 out of 10.

Great location by the Bay, and very nice botanical garden feel!

Positives: We like the koi.

Negatives: Pay parking!

Reviewer: Not provided on Fri 06 Aug 2010 rated 10 out of 10.

Beautiful and spacious, well staffed.

Positives: Everything

Negatives: Nothing

Reviewer: Not provided on Sat 13 Mar 2010 rated 3 out of 10.

Very uncomfortable. Room was too hot and I could sleep so I tried opening the window on it got very cold outside and woke up shivering. There was no happy in between.

Positives: Nice rooms.

Negatives: The room was too hot and you couldn't turn air conditioning on.

Reviewer: Not provided on Wed 28 Oct 2009 rated 8 out of 10.

Excellent hotel. We were very pleased with the room and helpfulness of the staff. We would stay here again.

Positives: The room was quite. We felt like we shut out the world.

Negatives: You had to pay $15.00 usd for parking.

Reviewer: Not provided on Mon 19 Oct 2009 rated 7 out of 10.

It served our purpose. Close to airport and had a shuttle. Loved the breakfast included with stay.

Positives: The breakfast was great and we loved the pool hours also.

Negatives: The bed was not good. Way to small.

Reviewer: Not provided on Thu 25 Dec 2008 rated 4 out of 10.

It was okay. Would try a different hotel next time I was in S.F.

Positives: Exercise room was nice. Pool was heated.

Negatives: Can't control heat or air in your rooms. The lobby does it for the entire hotel.

Reviewer: Not provided on Sun 30 Nov 2008 rated 10 out of 10.

I really like this hotel becasue it was really easy to cheeck in. I got my room really quick and I really love the the inside with all the trees. I really like the free drinks! That was really nice.<BR/> I love the veiw of the bay from my bedroom window it was really romanic. I was there for my one year aniversary. With my boyfriend and we really loved it! We will be going there again.

Positives: The hotel has wonderful veiws every where.

Negatives: The bed was not comfortbale.

Reviewer: Not provided on Thu 06 Nov 2008 rated 10 out of 10.

Excellent breakfast and helpful staff. Clean room.

Positives: Spa, breakfast.

Negatives: My wife is afraid of height and the hotel wasn't friendly for that.

Reviewer: Not provided on Tue 28 Oct 2008 rated 8 out of 10.

A definite plus for the business traveler. If you don't have business in Burlingame, you'd better be prepared to drive quite a distance to shopping, restaurants, etc. Clean and quiet. Breakfast is outstanding. Prices in hotel restaurant are high. Hotel staff really understands customer service.

Positives: Free cocktails at night. Cooked-to-order breakfast in the morning.

Negatives: Too much foliage in the atrium.

Reviewer: Not provided on Fri 24 Oct 2008 rated 5 out of 10.

This stay was a disappointment. I was charged for parking and internet access.

Positives: Being near the airport.

Negatives: Evening reception consisted of pretzels and chips.

Reviewer: Not provided on Fri 26 Sep 2008 rated 6 out of 10.

The hotel was out of the way and you could not reach any destination with out having a ride. The room was clean and tidy the grounds were beautiful, but the noise was horrible we were in a direct flight path and plane flew all night.

Positives: Clean, roomy on the bay.

Negatives: Noisy airplanes flying over all the time.

Reviewer: Not provided on Thu 18 Sep 2008 rated 8 out of 10.

Pretty typical Embassy Suite hotel which means rooms, restaurant are consistent and what you might expect which is not a bad thing. I used the hotel for late arrival and as a place to sleep for my very early flight the next morning. Front desk staff was great. Wonderful view of San Francisco bay if you score a bay view room. Great walking/jogging path at hotel, as part of the park trails that follows the shore for a long way. If you don't have a car you will be isolated from other restaurants or grocery stores.

Positives: Close to airport but quiet. Rooks overlooking San Francisco bay have amazing view.

Negatives: You are isolated at hotel if you do not have a car regarding walk able restaurants, grocery stores, etc.

Reviewer: Not provided on Thu 11 Sep 2008 rated 10 out of 10.

This place is great.

Positives: Great room- great breakfast.

Negatives: Nothing bad about this place.

Reviewer: Not provided on Wed 10 Sep 2008 rated 9 out of 10.

The Hotel was very nice as described below. It has a beautiful lobby with atrium, restaurant and bars. The pool was mostly clean. Sauna and Jacuzzi were amazing. Also the receptionists were very helpful and friendly. For us as Germans it was very nice that two of them were Germans too! :) We would come back to this Hotel for another SF stay!

Positives: Fantastic breakfast, staff was extremely helpful, wonderful ambient, happy hour, fantastic bay view.

Negatives: Noisy airplanes, but not so much :).

Reviewer: Not provided on Wed 20 Aug 2008 rated 10 out of 10.

Great Accommodations! Free cooked to order breakfast & Happy hour.

Positives: Great Free Breakfast, Happy Hour.

Negatives: Needs a little more parking.

Reviewer: Not provided on Mon 11 Aug 2008 rated 9 out of 10.

Hotel location was great and beautiful! Continental buffet breakfast was unexpected! Would definitely stay again and well worth the price.

Positives: Location of hotel was extraordinary! Ocean side hotel with a great view!

Negatives: Was checked into a room that had not been cleaned yet. Was switched to a better quality room though.

Reviewer: Not provided on Sun 10 Aug 2008 rated 8 out of 10.

Nice hotel that was very convenient for our four night stay. Restaurant in hotel was too upscale and pricey for my taste. Free breakfast and happy hour were great.

Positives: Free breakfast and happy hour.

Negatives: No restaurants within walking distance.

Reviewer: Not provided on Sun 20 Jul 2008 rated 6 out of 10.

This embassy suite was located in a great area. Breakfast was nice and breakfast staff was great! We had mechanical problems with the rooms though. First rooms AC was broken. It was almost 90 degrees in the room. It took three attempts to convince front desk staff to move us to another room. Second rooms AC was working but had a constant very loud fan sound that made it difficult to sleep. In the evening the lobby was very loud. It would have been more convenient if they had more laundry areas. Parking was terrible. At times we could not find a parking space.

Positives: Location and breakfast was nice and convenient.

Negatives: Room temperature issues.

Reviewer: Not provided on Tue 15 Jul 2008 rated 3 out of 10.

I asked the hotel clerk for a non-smoking room. But room stunk of cigarette smoke, had to sleep with patio doors open and finally brewed a pot of coffee at 2 in the morning to cover the smell. So everything was 5 star, except the room.

Positives: Location, lobby clean, continental breakfast.

Negatives: The room was a smoking room.

Reviewer: Not provided on Sat 12 Jul 2008 rated 9 out of 10.

Loved hotel - some areas needed updates. Area location beautiful. We used it as a stopover for airport but you actually could consider this your main hotel. Amenities were great, view excellent. staff (what there was) was terrific.

Positives: Overall ambiance.

Negatives: Breakfast area completely chaotic - not enough help.

Reviewer: Not provided on Sat 28 Jun 2008 rated 5 out of 10.

This hotel has newly remodeled rooms which are nice and the free breakfast is always welcome. However, they have started charging $10 per night for parking and $9.99 for internet while other hotels in the same area offer those services for free. The parking charge is inconsistent as I have stayed there before and not been charged.

Positives: Remodeled rooms with desks.

Negatives: Charges for parking and internet.

Reviewer: Not provided on Sat 28 Jun 2008 rated 9 out of 10.

I really like the Embassy Suites Hotel. When going on trips we always try to stay at one due to the niceness, cleanliness, the Manager's Special and the full complimentary breakfast. It's just always been a really nice experience for me and my family.

Positives: I love the Managers Special, it's very nice for an evening night cap. I also love the complimentary full breakfast.

Negatives: Check out was at 1:00, but I left for a short trip around 9, got back at 10:00 am and was already locked out of my room.