Crowne Plaza

Reviewer: Not provided on Thu 09 Dec 2010 rated 4 out of 10.

I was disappointed with the level of cleanliness and the noise. I have stayed at other hotels near that airport and the road and airport noise was much less noticeable.

Positives: Proximity to the airport, shuttle to and from the airport.

Negatives: Not clean, hair on pillow cases, bed not well made. Very noisy.

Reviewer: Not provided on Fri 03 Dec 2010 rated 10 out of 10.

Very nice hotel. Lobby & common areas attractive and well maintained. Friendly accommodating staff. Room very comfortable. Easy access from freeway and close to airport. Frequent shuttle to airport where you can then take BART.

Positives: Clean, friendly staff, close to airport and easy highway access.

Negatives: Carpet needs to be refreshed.

Reviewer: Not provided on Thu 18 Nov 2010 rated 7 out of 10.

The night we spent was pleasant enough. Although close to the airport and the highway, we were not disturbed.

Positives: Room was clean.

Negatives: The pick up from the airport was poor.

Reviewer: Not provided on Wed 17 Nov 2010 rated 10 out of 10.

When another hotel lost my reservation I jumped online and found the Crowne Plaza. It was easy to find, beautiful, comfortable, great staff, and wonderful breakfast buffet. My 5 year old was welcomed by the staff and they were very kind to these frustrated, tired travelers.

Positives: Beautiful, well priced luxury!

Negatives: Next to freeway.

Reviewer: Not provided on Tue 02 Nov 2010 rated 7 out of 10.

Everything was fine except for our placement in the hotel which was right next to the freeway and so it was very noisy.

Positives: Close to the airport.

Negatives: Small room and we were placed right next to the freeway. Very noisy.

Reviewer: Not provided on Fri 22 Oct 2010 rated 9 out of 10.

Hotel was in good location to SFO, staff was excellent.

Positives: Location to SFO was good.

Negatives: Room was very small.

Reviewer: Not provided on Tue 19 Oct 2010 rated 10 out of 10.

Excellent place, excellent staff, clean and neat.

Positives: The ambiance is awesome.

Negatives: There is nothing that is not good about it.

Reviewer: Not provided on Thu 07 Oct 2010 rated 7 out of 10.

The hotel is conveniently located for someone with a car. Nothing close by within walking distance. BART is a bit away. Very convenient to the airport. My room was very noisy from the nearby highway. Good thing they supplied earplugs... else I would not have been able to sleep and that is hardly ever a problem for me.

Positives: Convenient to the airport and within easy driving distance of a variety of restaurants.

Negatives: The noise from the highway was loud.

Reviewer: Not provided on Sat 04 Sep 2010 rated 8 out of 10.

Clean & comfortable rooms. Unfortunately, we there was traffic noise and a surprise $16 parking fee.

Positives: Very comfortable beds.

Negatives: Could hear traffic from 4th floor, $16 parking fee.

Reviewer: Not provided on Tue 17 Aug 2010 rated 8 out of 10.

Room was small, but clean and comfortable.

Positives: Clean, comfortable room, good bed.

Negatives: Poor signage, difficult to find rear parking lot.

Reviewer: Not provided on Sat 07 Aug 2010 rated 6 out of 10.

The rate is not a reasonable once you pay for parking. You have to go to the front desk each time you leave and have them sign a parking pass for you. The ceiling in our bathroom leaked when the people in the room above us took a shower. Front desk people not overly friendly.

Positives: Fairly cheap for area.

Negatives: Leaking ceiling, extra for parking.

Reviewer: Not provided on Mon 26 Jul 2010 rated 1 out of 10.

The hotel was fine. The fees were very disappointing.

Positives: Clean with Nice design features.

Negatives: The hotel charges $17 parking fee or the $10 Internet fee.

Reviewer: Not provided on Fri 07 May 2010 rated 7 out of 10.

Bad to pay 16.00 for parking!

Positives: Location

Negatives: Slighlty shabby.

Reviewer: Not provided on Sun 14 Mar 2010 rated 5 out of 10.

The staff and restaurants are top notch. The rooms are newer with nice beds and nicer bathrooms that have been upgraded. The big problem with this hotel is that the windows are old single pane aluminum casing and don't keep any noise out from the freeway which is constantly busy. Because of this any other hotel in the area is better, too bad. The staff is nice, the restaurant and bar are very nice. But if you plan on sleeping and be well rested, I wouldn't recommend it!

Positives: Loved all the upgrades in the room. The new bathroom. Hotel bar and restaurant.

Negatives: Being by the freeway with single pane aluminum casing windows make this hotel very noisy, uncomfortable and unattractive.

Reviewer: Not provided on Tue 09 Feb 2010 rated 4 out of 10.

Lobby and lounge area were very nice. Room small, very small bathroom. Found the sheets to be of poor quality and old building allowed for a lot of the freeway noise in, making it hard to sleep. Suspect I was given smoking room or handicapped as a choice. Floor of hotel reeked of cigarette smoke, room was slightly better but still had a lingering smell. Air conditioning was outdated and loud for Crown Plaza. Had to pay for self parking.

Positives: Nice lounge and lobby area.

Negatives: Rooms small, freeway noise very loud.

Reviewer: Not provided on Thu 14 Jan 2010 rated 6 out of 10.

There was mold in the bathtub. Gross. I also did not like being charged for incidentals I did not use. Also, I was told my parking ticket would be validated-this was when I checked in. On checking out, I was charged for parking.

Positives: Location to my workshop.

Negatives: Mold in bathroom, in 2 corners of tub.

Reviewer: Not provided on Tue 05 Jan 2010 rated 10 out of 10.

A little far from downtown, but cheap and clean. Room looks great. The best thing is the frequent free shuttle to and from airport.

Positives: Close to airport , clean, cheap.

Negatives: No attraction around.

Reviewer: Not provided on Tue 05 Jan 2010 rated 9 out of 10.

Overall a pleasing experience but would have loved a bit more space; the room felt cramped.

Positives: Well decorated, nice staff, close to SFO and restaurants.

Negatives: Room was surprisingly small.

Reviewer: Not provided on Wed 18 Nov 2009 rated 9 out of 10.

The front counter staff were nice but kept letting people walk up to the counter disregarding the line formed in front of them. I didn't like the $16 self parking fee. And the restaurant was good but very understaffed.

Positives: Friendly and

Negatives: $16 charge for self parking!

Reviewer: Not provided on Sat 24 Oct 2009 rated 9 out of 10.

The decore, comfy beds were great! I was a little disappointed about the paying for parking!

Positives: The cleanliness, decor, and comfortable beds!

Negatives: Paying to park! $16 a night was unexpected expense!

Reviewer: Not provided on Thu 08 Oct 2009 rated 6 out of 10.

Asked for a king bed and got two doubles. No hot water when I wanted to take a shower. Left early because I was so disappointed.

Positives: That I had the top floor.

Negatives: Did not get the room I paid for.

Reviewer: Not provided on Fri 02 Oct 2009 rated 5 out of 10.

OK for an airport stay.

Positives: Outstanding restaurant for dinner.

Negatives: Dirty walls and windows. Parking was expensive.

Reviewer: Not provided on Thu 03 Sep 2009 rated 7 out of 10.

We were in the city for Outside Lands, travel was a little long, we will probably try to stay closer next time. BART was also $8.10 one way to Civic Center,SF.But, this was a very safe hotel. That is why we chose it, we are 3 female friends. It was wonderful to be able to relax, even if just sleeping. Wish the pool had been open later so we could have used it.

Positives: This hotel is in a very safe location, comfortable and has friendly, helpful housekeeping staff.

Negatives: BART is expensive, took a while to get into San Francisco. Room doors shut loudly.

Reviewer: Not provided on Thu 13 Aug 2009 rated 9 out of 10.

A very friendly and convenient hotel.

Positives: Staff was very accommodating.

Negatives: Close to Freeway.

Reviewer: Not provided on Sat 08 Aug 2009 rated 2 out of 10.

I would only recommend this hotel if your business is paying for it, nothing much in the way of amenities that are included, even have to pay extra for TV!

Positives: Quiet.

Negatives: Too many extras and no coffee at 5 am for early shuttle to airport.

Reviewer: Not provided on Sun 26 Jul 2009 rated 9 out of 10.

A good place to overnight before Flight departure: convenient location, very comfortable room, very friendly and helpful staff.

Positives: Convenient Location

Negatives: Parking Fee

Reviewer: Not provided on Mon 13 Jul 2009 rated 8 out of 10.

We stayed only one night before taking the plane home the next morning. The hotel is clean and comfort, but the room is kind of small. My kids (3 and 7) played in the in-door swimming pool. The pool is small, but the kids still had good time. Good hotel for short stay.

Positives: Very clean, convenient.

Negatives: The staff are generous about their smile.

Reviewer: Not provided on Wed 06 May 2009 rated 8 out of 10.

Overall this was a nice hotel. The staff was friendly, and the hotel was comfortable. It was close to the airport, and next to a park, and a short drive to San Francisco. It is extremely difficult to get to the hotel from 101 southbound. There is an additional fee to park at the hotel.

Positives: There is a park next to the hotel, and it is close to the waterfront.

Negatives: Extra fee for parking.

Reviewer: Not provided on Wed 04 Mar 2009 rated 9 out of 10.

It was located well and the shuttle to the airport was nice. The pool was freezing cold and I wish they would have had more options for buying meals.

Positives: Very clean and very nicely decorated.

Negatives: The pool was freezing cold and we couldn't swim. Also, would have liked more options for food.

Reviewer: Not provided on Mon 09 Feb 2009 rated 1 out of 10.

If you plan to sleep, this is not the hotel for you. The rooms are very loud due to outdated windows and proximity to freeway. Also, these are among the most uncomfortable beds I've ever slept in.

Positives: decor

Negatives: loud, staff not friendly, bed was horrible

Reviewer: Not provided on Wed 10 Sep 2008 rated 8 out of 10.

The hotel was nice and worth the money, but I was very disappointed that there was no continental breakfast. Even Best Western has one. I would stay here again.

Positives: Hot tub, indoor pool. Nice hotel.

Negatives: No continental breakfast.

Reviewer: Not provided on Thu 04 Sep 2008 rated 4 out of 10.

The lobby and public areas are all very nice. The rooms are a bit small and plain, but still nice. The staff was all somewhat rude because they were too busy at the moment to help and wanted us to call back tomorrow. The pool and hot tub were extremely dirty. The biggest problem we had was that at one o'clock in the morning the fire alarm went on. We called the front desk and they said it was a false alarm and not to leave the building, but the alarm continued to go off for 50 more minutes. Then about half an hour later if went off again for another 15 minutes. Needless to say this did not make for a good nights sleep and the staff refused to offer any sort of compensation or even apologize.

Positives: Lobby and dining were clean, attractive and very nice.

Negatives: Cleanliness of pool/hot tub, friendliness of staff, small plain rooms.