Holiday Inn

Reviewer: Not provided on Sun 29 May 2011 rated 5 out of 10.

Would rate the hotel as a 2 if you did not have a car then you were a bit isolated as walking was not an easy option.

Positives: Beds were comfortable.

Negatives: Had no friges in Rooms, Rooms back onto Freeway had horn honking.

Reviewer: Not provided on Mon 02 Aug 2010 rated 8 out of 10.

The hotel's lobby was inviting. The amenities were a plus for the cost.

Positives: The lobby, service, and free breakfast for the children.

Negatives: We observed a cockroach in the pool area.

Reviewer: Not provided on Fri 04 Jun 2010 rated 10 out of 10.

Happy with the location to Knott's Berry farm, and the cleanliness of the rooms and beds we so inviting like in a luxury hotel.

Positives: Room was nice and beds looked so inviting.

Negatives: The bus driver drives like a maniac - crazy fast driving just to hurry back and get more people from another park so there would be no complain.

Reviewer: Not provided on Sun 21 Feb 2010 rated 10 out of 10.

At reception, our check in was quick and very informative. We seemed very welcomed. The rooms were clean and roomy. It was a quiet stay although I wished the television was less complicated. The bartender that served us seemed anti-social and seemed less welcomed there. All in all, I would definitely stay again.

Positives: The reception was excellent. The younger male made us feel comfortable.

Negatives: The bartender/server seemed very unwelcoming. Although I tipped him well, it seemed he did not want us there.

Reviewer: Not provided on Tue 28 Jul 2009 rated 6 out of 10.

Very nice hotel. Nice views if you are on the floor level by the pool. Bathroom smelled a little to much of cleaning agent, but the room was very nice and clean. Had a great night sleep. Hotel staff was very nice and helpfull especialy the front desk. Had a little mix up with the kids eat free deal, but the restaurant manager did not handle the situation well at all. Food was great.

Positives: The pool was very nice and the room was very nice.

Negatives: The pool area didnt have any towels. The restaurants manager was very rude.

Reviewer: Not provided on Wed 12 Nov 2008 rated 7 out of 10.

Except for inconsiderate guests and loud noises (doors slamming, loud talking in the hallways, etc.) the hotel stay was comfortable and as expected.

Positives: Convenient location to freeway.

Negatives: Noisy,

Reviewer: Not provided on Thu 14 Aug 2008 rated 9 out of 10.

The hotel was nice, clean and good service. It was great for my traveling group (small children, parents and husband). The rooms were a good size.

Positives: The pool was nice (family oriented) & close to the Knott's and Disney.

Negatives: It's right by the free way. A little noisy not too bad though.

Reviewer: Not provided on Wed 30 Jul 2008 rated 8 out of 10.

I would stay at this location again, and not have a problem recommending it to my friends and family. Clean, excellent staff, definitely a three star hotel.

Positives: Quality, cleanliness, comfortable, excellent staff.

Negatives: Entrance a little difficult to get in.

Reviewer: Not provided on Wed 30 Jul 2008 rated 2 out of 10.

The room smelled like filth. There was the same trash by our door for three days. The sink drain backed up. The door keys lost their programming on us twice. The handle on the door to get into the building was broken and there was exposed metal. Totally unsafe.

Positives: The location was convenient for our destination.

Negatives: Dirty, smelled, room keys broke repeatedly, staff unaccommodating, facilities in poor condition.

Reviewer: Not provided on Sun 27 Jul 2008 rated 7 out of 10.

Great location, appreciated the free shuttle to Disney and knots. Wish it was more frequent through out the day, loved the pool area, the pool patio needs refinishing, friendly staff, and would be good to offer complimentary breakfast like the Hampton Inn next door.

Positives: Great heated pool and hot tub!

Negatives: The hallways are dark, accentuated by dark carpets.

Reviewer: Not provided on Wed 23 Jul 2008 rated 8 out of 10.

Friendly, clean and located well in the entertainment area. Food and amusement.

Positives: Ambiance.

Negatives: Small menus with big prices.

Reviewer: Not provided on Sun 20 Jul 2008 rated 7 out of 10.

The hotel knew that we were traveling with 2 children. They still, however, gave us a room with 1 king bed. Our 7 yr. old had to sleep with us and our 12 yr. old had to sleep on a roll away bed. To us, this wasn't acceptable.

Positives: It was clean and convenient for our purposes.

Negatives: We were going to be charged extra for a roll away bed. It was comped.

Reviewer: Not provided on Thu 17 Jul 2008 rated 8 out of 10.

As senior and experienced travelers we were very pleased with this hotel. Beds were comfortable. Hotel was quiet with a very pretty courtyard with pool and hot tub.

Positives: Location, clean, coffee pot.

Negatives: There were no refrigerators.

Reviewer: Not provided on Wed 09 Jul 2008 rated 7 out of 10.

Great location, no view, great food but stained sheets that's a killer.

Positives: Location.

Negatives: Stained sheets.

Reviewer: Not provided on Mon 30 Jun 2008 rated 7 out of 10.

It is within walking distance of Knotts, clean, and nice pool area and reception. The walls must be thin because we hear loud clatter from the halls. It is next to the freeway and we could hear the freeway from our 2nd floor room, but tolerable.

Positives: The bathroom tile.

Negatives: Could hear rattling and banging from the hall and also the freeway.

Reviewer: Not provided on Mon 30 Jun 2008 rated 3 out of 10.

When arriving and entering the hotel it appears to be very nice and a 3 or 4 star but when entering our room it was not clean and very outdated.

Positives: Close to destination.

Negatives: Our room was dirty!

Reviewer: Not provided on Sun 29 Jun 2008 rated 4 out of 10.

Buena Park Holiday Inn like many other Holiday Inns around the country was built right next to a major freeway. Traffic noise is a problem at all hours of the day and night in rooms facing the freeway. Holiday Inn can easily remedy this problem by installing double-pane windows. I requested to be moved, and two days in a row the morning front desk crew failed to communicate my request to the evening front desk crew which forced me to repeat my request multiple times. I gave up on the third day realizing the hotel staff was simply ignoring my complaint. I would not recommend this hotel to anyone, nor will I ever stay in this hotel again.

Positives: Hotel was clean.

Negatives: Loud freeway traffic noise in room. Poor communication from hotel staff.

Reviewer: Not provided on Mon 02 Jun 2008 rated 8 out of 10.

Very decent property that did not detract from the overall enjoyment of our vacation. Well situated to local attractions and restaurants. Easy highway access to get around town. Staff very competent but not overly friendly or welcoming.

Positives: Good location for local attractions, access to major roads, easy parking.

Negatives: Stingy with towels at pool (no replenished regularly) and room. Very unresponsive front desk.

Reviewer: Not provided on Wed 21 May 2008 rated 8 out of 10.

Great except they cleaned the pool in the middle of the day when it was peak swimming time. Restaurant has slow service.

Positives: Great pool.

Negatives: Cleaned pool in the middle of the day.

Reviewer: Not provided on Thu 08 May 2008 rated 10 out of 10.

Would recommend, nice staff, food was good, good location.

Positives: Kids eat free, free shuttle to Disneyland.

Negatives: Room felt humid.

Reviewer: Not provided on Sat 03 May 2008 rated 10 out of 10.

Thought it was great there were at least 3 buses full of teens, I think they were all on our floor, we never even heard them the rooms were very quiet. It was especially nice I in return did not have to worry so much about my 3 year old making too much noise. Would only have liked a frig for my sons milk. would go back for sure.

Positives: Good insulation.

Negatives: No in room frig for milk.

Reviewer: Not provided on Tue 29 Apr 2008 rated 10 out of 10.

I was very pleased with the service that I was provided with and the shuttle service. I was not happy that the restaurant was closed for dinner and was told that I could take my child into the bar to eat (children not allowed in that environment).

Positives: I really liked the large heated pool.

Negatives: Accessibility to the hotel is not good.

Reviewer: Not provided on Fri 25 Apr 2008 rated 1 out of 10.

This is the first time I was surprised at the quality of the hotel. Literally my wife puked just after entering the room. It was smelling so bad.

Positives: I am sorry. This was the first bad experience so far.

Negatives: The room was smelling very bad. No maintenance/ cleanliness.